Staff was quick and attentive. Isabella was wonderful and brought our food out quick, kept our drinks full and changed our grill consistently. Everyone there works very hard. Thank you isabellla for being our server. Give her a raise!!!! read more

It was my first time at gen! There were a good amount of people dining in for lunch but it wasn't crazy packed, Elijah made sure to explain how ordering works. Really appreciated that everyone working on the floor kept on checking in on us if we needed anything... Very friendly staff for sure 90 mins parking at the parking lot in front! I do recommend on skipping on the brisket and just doing the beef belly but everything else we ate was delicious read more

There are a lot of things to be excited about when you go to kbbq, but often times it's so busy and hot you forget why you're actually there, but as always an empty stomach to start your evening is the road to an exciting adventure. Ethan, our waiter was not only incredibly friendly but offered recommendations as to what to try and his expertise is very much a reason why we enjoyed eating here so much. On top of that he made sure we had enough to drink with how hot it was, and I'm never without an Arnold Palmer nearby. The food at cooked ourselves was all pretty tasty, bulgogi is my go to at kbbq and it came out very nicely, on top of that we had some garlic chicken, some calamari and these very delicious dessert pancakes that were wonderful to end the meal on. I don't know when I'll be in the area again for something so tasty, but I'm so grateful I could start off my vacation with someone like Ethan, he really made the entire meal one to remember. Cheers! read more

We had a really nice experience overall! The food was good I'd give it about an 8/10. For an AYCE spot, the price is super reasonable, so it's definitely worth checking out. The ambiance was okay. The only downside was that the music was a little too loud, which made it hard to have conversations at times. The best part of our visit was definitely our server, Alfonso. He was so friendly, attentive, and always made sure we had everything we needed. We really appreciated his great service, and he made our experience even better. Shout out Alfonso read more

The food quality is really good for an all you can eat. Service is excellent. My issue is the meat portions are so small. We were a group of 6 people and some of the meat dishes were 2 pieces. Each one of us would get one bite of meat every 10-15 minutes. They wouldn't allow us to order more than 1 order of the same meat at a time so this really slowed down our meal by the time we cooked each one. Other than this the side dishes and appetizers are delicious. Service is friendly and quick. read more

Good customer service. Two different options premium or regular which I prefer regular unless you are fan of special meals. The best time is after lunch hours and before dinner, its getting busy and very noisy. Most likely you will need a shower after the food but its very fun. read more

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Came here yesterday for dinner. 2nd time at this location. Love the ambiance and the food. Also love that they added tortillas to their menu. The asada meat wasn't good, however our other choices were excellent. Bone in short ribs are always a hit here! The service from our waitress wasn't the greatest but thankfully her boss stepped in to save the day. I would come back, but just request a different waitress read more

Gen Korean BBQ House - Carne asada & tortillas - Korean Near Me - Glendale, California

I came for lunch and it was a great experience! It was a weekday so it wasn't busy but that's what I actually prefer-- usually kbbq places get busy and crowded on weekends, long waits, and service not the best. Anyways, everything we ordered came in correctly. Meats flavored well. Fresh crunchy flavorful salad - not soggy and drenched with dressing. Great service - brought the plates out quickly. No complaints! read more

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Place was nice and clean. Well arranged seating and not too smoky. Although the all you can eat is good, the prices have gone up with the times. Our server was nice and pleasant. The meat were not as tasty as I would expect, but we were comfortable. Parking structure nearby, free for 90 minutes. No validation. read more

Gen Korean BBQ House - Supposedly ribeye steaks but with a lot of fat on the edge. - Korean Near Me - Glendale, California

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Came today, Saturday August 15 @ 2:40. Rude service from the hostess in the front. Literally this girl tried seating our party of 6 in one small booth with 1 grill. Off bat her facial expression was definitely annoyed when we asked to be seated elsewhere. Not only that, she kept dropping everything.. from the stand where they serve beef jerky- didn't even bother picking it up. My uncles literally picked it up and put in on the counter for her. She then called her manager and he gave us the option to sit in the back. We ended up sitting there. As she was guiding us to our seats, she then drops the pair of scissors and then literally drops the menus. Like cmon girl , get it together. The server was nice tho. Shoutout to him for being friendly hence the 2 stars. Hostess sucks read more

My son and I went here for a celebratory dinner, and it was such a great experience! He had so much fun playing chef cooking our meat at our table. The decor was modern, beautiful and inspirational. The staff was so friendly and genuinely cared about our experience. I definitely recommend this place. More than just a meal, it offers a,family experience. read more

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Meh. I remember when Gen first came out, it was pretty good. Either the quality has gone way down or competition has just gotten way stiffer. I think it's a combination of both. Gen has huge sales on gift cards at costco nowadays. You can get like a $100 dollar gift card for $65-70 bucks. So your meal is like 25-30% off. Even with that, I wouldn't come back again. The meats were very poor quality. Freezer burnt briskets. Side dishes weren't good either. Rice was mushy. Maybe it's a bad spot, but almost everything just wasn't really good. Wouldn't come back again. I think it's company has expanded too much and quality isn't there and operations isn't good anymore. Probably go out of business in upcoming years. There's just too many other superior kbbq spots. read more

This is for a delivery order. I ordered the 2 meat combo and they only gave me 1. Then the meat that was there is overcooked to the point of crispness. There was even a piece that was just burnt. They hid the overcooked meat under the normal cooked meat. So clearly they knew what they were doing. Also the sides I picked...are in sauce containers. When did sauce containers become containers sides. What happened to this place? Well not getting food from here ever again. read more

Absolutely incredible I was very surprised to even know that I had a really tasty Korean barbecue place right here in Glendale!! I'm so used to driving down to Alhambra or Koreatown for some tasty Korean barbecue and this place did not disappoint!! First of all our waiter, Elijah had incredible energy and kicked off one of the best dinners I've had in a long time and was an incredible server!! He recommended his top four and we instantly went with it, and it was spot on!! Throughout the night, he would come in and check on us and make sure that we were good but allowed us to have great conversation! We ordered the Bulgogi, steak, short rib, beef, belly, and so many more, and every single one seemed to have incredible flavor or some sort of garnish that went with it I'm so used to constantly dipping my meat in oil or salt and this is the first time that I have ever barely touched the side dish All the meat was incredibly delicious!! I would highly recommend this place and I'm definitely coming back! read more

Gen Korean BBQ House - So delicious! - Korean Near Me - Glendale, California

Gen Korean BBQ serves some great food and at a reasonable price, especially compared to others. At $31 for a weekend price, that's pretty incredible. You get about 30 choices and a bunch of appetizers included. Also comes with rice and salad. Standard Korean BBQ place where you cook your meats and eat. Be careful what you order, though, because if you can't finish it, you get charged $5 for wasting an item. Pretty standard at these places. The ball was really dropped with the service, though. As my wife and I were seated, we waited for a waiter, that never showed up. After about 20 minutes, we pulled a random waiter from another side and asked what the heck was happening. The dude, whose name was Ethan, was very kind and amazing. He took over and helped us with everything we needed. He was a great guy and deserves the recognition, and I hope he gets recognized for going above and beyond. However, apparently we had a girl waiter who was supposed to be our main waiter but instead avoided us and did not assist us. When she was confronted and was told that she basically ignored us and we were upset, her reaction was to look at us and say"I don't care," like she thought I did not see or hear her, but guess what, girly! I did! Needless to say, this obviously pissed me the F off, and I had to inform management of the issue. The manager apologized and corrected the issue and made sure we were taken care of. I don't like to be this crazy about these things, but sometimes you just have to in order to bring the attention of management to this behavior from people who clearly don't want to work. Aside from the issue that the manager did resolve, Ethan attended to us well and provided us with everything we needed, and our experience was great while we were attended by him. Safe to say he saved our experience, and management heard our concerns. Thanks to these people for stepping up and being great. Much appreciated. read more

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Went on Father's Day for dinner. The appetizers came out super fast. It was just disappointing because they ran out of forks and we had to eat meat with spoons which is hard ! Had to ask our server for things missing a couple of times like waters, we never got our salad or side of edamames, or jalapeño. read more

I've never been to this Gen location but decided to give it in a try since I was shopping in the area. The server was friendly however forgot to bring out some of the sides until after asking a few times. I asked for smaller portions which the server assisted, with the exception of the Korean fried chicken. She mentioned that the portion was small however it wasn't that small and my party was not able to finish it. Other downsides were that the japchae was a little too salty and at times there were no employees around to assist with a grill change. read more

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Came here on a Thursday night for dinner for $30.99 per person. The food is okay for ayce Korean bbq but the reason for the 2 stars is because the service here is terrible. The bussers and runners were fine but one hostess and server were unfriendly, unwelcoming, and everything felt so rushed and forced. At one point, our server checked on us and asked if we wanted more meat, I said no but I was about to order something else and she just turned around and left...lol. A little while after, we weren't even done ordering and our server automatically gave us our bill?? Totally get it if we were there too long or if there was a wait for a table but the restaurant was not crowded nor were there people waiting at the front. We decided to just pay the bill but then our server was nowhere to be found to even grab the check. What a weird and awkward experience. Ambiance was ehh. There's a parking garage located across the restaurant with 90 minutes free parking and no validation. Come here if you're lazy to go to Ktown or go to Hans Kbbq in Burbank instead if you're looking for a place a bit closer. read more

Gen Korean BBQ House - Dinner menu - Korean Near Me - Glendale, California

Service was amazing the night we went, we were absolutely swayed by their soju samplers + deals and the premium meat samples were also enticing. They were indeed the best meat we had that night, and while we did enjoy some of the menu items available, others were underwhelming and a larger portion we wish was a bit smaller. Wish we had known we can ask for half plates for some of the dishes earlier in the night! Loved all of the sides we tried thankfully. Overall decent experience for a decent price considering there's a lack of KBBQ in the area. Could suggest better air conditioning and circulation but otherwise the vibe of the place is chill. read more

3 things: NO rice (various reasons given by different staff members) Ran out of wine (????) Chaos and inconsistency amongst staff members ‍ These 3 things speak for themselves on restaurant rating read more

Came to GEN Korean BBQ excited and hungry... left annoyed and still low-key disappointed. The service was rough long waits, staff clearly overwhelmed, and zero attentiveness unless you waved someone down like you were hailing a jeepney in rush hour. If you're understaffed, say that but don't let it show this badly. Food quality? Not what it used to be. Inconsistent cuts, lackluster flavor, and plates coming out way too slow for an AYCE spot. When service and food both miss, that's a double whammy. The biggest issue though? Management. The manager does not seem to have control of the floor. No urgency, no organization, no presence. This place desperately needs better training, clearer systems, and honestly... a staff meeting. Or ten. I don't enjoy leaving bad reviews, but this felt avoidable. GEN has the name and potential, it just needs leadership that knows how to actually run a restaurant. And listen... if you need someone to step in and help get it together, I'm available. Because right now? This location is not read more

Food was okay, the garlic beef belly though was really good! I didn't know it was on the menu. This time around, the service was okay, it was not busy during lunch but the service was slow due to them having a mixup in the back with the sauces being mislabeled. Despite their kindness, my friends and I had to constantly ask the servers for updates. read more

Gen Korean BBQ House - Garlic Beef Belly - Korean Near Me - Glendale, California

Hannah was the best server we've ever had in this location! Food was also much better this time around. Ambiance is always great and we got checked in quick! Thank you Hannah! We'll be back again to request you as our server again! read more

Last 2 times I was there, my son got burned. First time he was sitting on the counter table chairs and hot oil dripped on him as they changed grills. Second time, a waitress turned into him and spilled hot oil on him. I would go to other Gens as I have had better experiences there (eg northridge). Seems the Glendale location is a bit careless. Also, each table seems to only be able to order 1 meat type at a time, regardless of the number of people at the table (5 at the time). So dinners are very long. read more

We dined here on a Wednesday night and we were so fortunate to have Anthony as our server. He was attentive, patient and offered one of the best services ever. This was the best experience we have ever had in the multiple locations in So Cal and NorCal + Hawaii. The food was fantastic as they came quickly without us having to remind the server. Great food, awesome service, the manager was great too. We'll be back! read more

Service was atrocious today. They kept forgetting our order and to top it off there was a shaving from a piece of metal in the meat. Never going back. read more

Gen Korean BBQ House - Metal shaving in meat. - Korean Near Me - Glendale, California

We only ordered two meals, but the wait was very long. The rice had a hair in it--possibly from improper hygiene--and the place smelled unpleasant. Overall, it was a disappointing experience. read more

Gen Korean BBQ House - Korean Near Me - Glendale, California

I used to love coming here when I went through a big KBBQ phase a few years ago but I recently came back again for my friend and her boyfriend who were in town craving KBBQ and recommended this place only to find out I was wrong in doing so. I'm not sure what's happened in the last couple years but it has really gone downhill. The food - honestly it was really bad. All our food that we didn't cook ourselves was cold. I ordered the japchae and my friend ordered the deep fried mandu and they were colder than our water. It was unfortunate too because I opted to not get the ayce dinner and chose the appetizer as my meal as I was not that hungry which left me only to take a couple bites before I couldn't do it anymore. My friend had to warm up her mandu on the pan. The service - extremely slow, they seem very understaffed and drinks came out waaaaayyy after the side condiments were already given to us. But the part that upset me the most was that there was a bug swimming in my sauce and when we brought it up to the waiter we did not even get new sauces. He did apologize and I do feel bad for writing a bad review as he was nice, but did not do anything to solve the problem by at least bringing us new sauces. The other thing was, I was charged for an entire meal despite only ordering an appetizer which I was already too upset to even bother bringing it up to him because at that point we just all wanted to leave. I also realized today that I may have left my credit card there and tried calling to see if anyone found anything, but after 3 times of trying to call no one ever picks up. It's safe to say that we left hungrier than when we arrived, unsatisfied, and overcharged. Not sure what happened with this place but you're better off going somewhere else. read more

The quality of the meat, service and everything has gone down very much. The staff ignores you on purpose and have very bad attitude. They take forever to bring orders or check on you. The place is very hot inside as well. This place was the best back before Covid. They have went down in quality. Do not come here if you're looking for a good kbbq place. read more

Service, service, service. Confirming everyone else's comments. It's Gen, meat and sides are well known. This location has the worst service. Slow, inattentive, etc. Mixture of the staff itself and also being understaff. If you can, drive a bit further, do it! read more

Gen Korean BBQ House - Korean Near Me - Glendale, California

Food is very good like in any other kbbq spots. I love the AYCE wagyu, that hit the spot. But I'm here to talk about the service.. service service service. When I came here, service started off friendly and fast until we had our server. Our server came with a mean attitude. While I was eating, I wanted to order more meat. As I was telling her the list of meats I wanted, she cut me off half way and asked the other table if they wanted more meat?! What?! I get it if you had a rough day or not, but try to keep it professional. I came here hungry and with a happy smile to uplift the moods of those who's working because work can get stressful. But my server was just not having it. She kept coming back asking if I needed any other meats and took down my order, but didn't say anything back. I don't know, I just wish she was a little bit more in a good mood at least. No thank you, no enjoy your meal, didn't ask if we needed water. read more

IF I COULD GIVE 0 STARS I WOULD!! Came here on 07/09/26, I know it was a holiday and everything, but the place wasn't even busy, but I don't think they've enough employees. The staff wasn't bad at all, but it just looks like they can't cover everyone, literally nobody looks happy here, people get tired of waiting. I found plastic on my meat, if I don't request the grill to be changed they won't do it. I ordered my sides and they took 30 mins to come, that's already a good chunk of the time I got here. The meat didn't take as much but by the time my server comes back I've been waiting for 15 mins w no food in my table. I only got to order 3 rounds because I got tired of waiting not chewing. Trust me, listen to the reviews and go somewhere else, whoever is managing the place is gonna take it to bankruptcy!!! They need to get their prices lowered or get their shit together and provide high quality food and service!!! I'm just disappointed I paid so much and left rather mad than happy. read more

This place is horrible. Came here with a party of 7, they were out of nearly everything, Jan chae they brought scraps than the second order looked completely different and tasted like pizza, for a party of 6 we are only able to order 1 order of galbi which is 2 pieces barely not even enough for the group. Just horrible food doesn't even taste good. Management sucks. read more

Terrible food and even worse service. Didn't change the grill once, food arrived cold and hard. read more

Gen Korean BBQ House - Korean Near Me - Glendale, California

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I'd probably give 2.5The best thing on their menu has to be the brisket sauce. Without it the meat would just be too bland to eat. The service here is extremely slow even without many costumers inside. Nice server but it just takes too long and becomes awkward. The seating is nice and there is a lot of space. Again without the brisket sauce they'd probably get an even lower rating. read more

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This was actually our first time at Gen and it was so nice. Our server Alfonso really made this experience for us. He was really nice and paced our meal perfectly. I hate when you get rushed at ayce but this was perfect. If we come back we'll ask for him again. Steak quality was great. And for the price this is an easy option when we want steak and beer. read more

I am going to have to give this location another try I came here not too long ago, I believe it was on December 18. I had my family in tow. You were a small party of four. We waited about 30 to 45 minutes to be seated. Our server started out being absolutely wonderful. Based on the service and friendliness that was being received by that particular server, I would've immediately given this restaurant five stars. He really made all the difference. Unfortunately, the one thing that made this is a very memorable was the terrible service that we later received when our original server had to go on lunch. When our original server was helping us, everything was phenomenal. The speed of service was insane. He put in a request for a certain item for us and even before he could leave our table, the item was being delivered. I was absolutely floored. I've never seen that kind of efficient service like that at any restaurant. He was fantastic. Unfortunately, all of that took a turn for the worst and changed when he had to go on his break. The woman who replaced him for a while was terrible. He not only had a terrible attitude, but she also had the worst expression on her face. She approached and asked us if we needed anything, but you could tell it was definitely NOT what she wanted to do. I feel like she hates her job. The way that she looked at you and she asked if you need anything. It's like that daggers in her eyes. Exceptionally rude. He doesn't seem to care very much for her tables. But then again she's just filling in for the other guys so maybe that's why she act like she really doesn't care. I feel like her ideal situation would've been to have no tables or to have tables that all needed nothing from her. Unfortunately, that is not how things work. Especially when you work at a place like an all you can eat Korean barbecue house, people are going to need things all the time. The food that we had was great. Everything was nicely prepared. There were always busters coming around to remove empty plates for us. That was nice. The one thing that really ruined our entire meal was that lady who became our server when our first one went on break. I am hoping that not all of the other servers are like that. So, I am hoping to give this particular Gen Korean barbecue house location another chance. We will see how things end up next time. Luckily, my two gorgeous kiddos really enjoyed themselves. This meal was supposed to be an early Christmas dinner for us. It started off so nicely but ended up so terribly. read more

We have the honor to be serve by Maxwell, i love the way he serves us, very attentive, and handsome too. I love the salad and side dishes, i lone the way they set it up, its on the table , the side dishes, before u have to order it. Inhave an awesome blessed day today read more

Tried to find a cheap kbbq spot. We even used Costco gift cards to bring down price even more and it was a big time mistake. This place is similar to Olive Garden for Italian food. The food was inedible and low quality. Had we spent a few bucks more per person we would've been able to go to a legit kbbq restaurant. Service wasn't great but also not terrible. Ambiance is okay but also not the best. Never again. read more

Pros: Gen Korean BBQ House is a solid spot for good quality food. The meat was fresh and delicious, and the staff was great about changing out the grill grates whenever we asked. The restaurant was also very clean and had a nice atmosphere. For all you can eat at $31/ person for the dinner menu, you really can't go wrong. Minor cons: 1. Appetizers (side dishes like kimchi) should be served automatically without having to ask. This is the first Korean BBQ spot that has asked me if I would like the side dishes served. Just bring em, don't ask. Everyone wants it. 2. The digital menu is a bit confusing when you scan the QR code. The first half of the page is all boba options, which had me questioning if I was even looking at the right menu. It would be much better to have the Korean BBQ section at the top since that's what people are there for, with the boba options at the bottom. Overall, it was a good experience, and I'm still giving them a 5/5. read more

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