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GameTime

2.9 (202 reviews)
ModerateBuffets, Arcades, Bowling

GameTime Photos

GAMETIME ATMOSPHERE

What's the vibe?
Casual
Loud
Good for kids
Good for groups

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Party policy

*posting my google review on here too* My husband and I visited this venue for bowling for a date and had a great time, so we decided to book a birthday party. I made the reservation online on 2/9/25 for a party on 2/23/25. The day after booking, a party planner called to confirm details, including my selections for food, drinks, and decor. I was specifically told that additional food could be ordered at restaurant prices during the party, while platters required four days' notice. However, when we arrived on 2/23, we quickly saw that two pizzas weren't enough and went to the front desk to order two more pizzas and a platter of fries. The front desk staff told us we couldn't order additional food unless we purchased a buffet. This was completely different from what I was told when I booked the party. When I brought it up, I was told, "Sorry, the policy changed last week." I was shocked that such a policy change affecting my booking wasn't communicated to me. Had I known, I would have ordered buffets for the whole party in advance. I asked to speak with the Supervisor, after waiting 10 minutes for him to come he insisted that there was nothing he could do. That's when I got very upset and stressed again that I never received any communication regarding this sudden change. He said that the kitchen manager called all parties to inform them and possibly sent an email. I asked for proof of this supposed call/email because I never received one notating any changes to my booking, but they couldn't provide any record. The supervisor then said that to order pizza, I'd need to open a tab--but opening a tab, according to him, "takes days." My husband paid the balance of the party (which closes our original tab) when we arrived and no one told him if he closed that tab we were basically banned for ordering additional food and could only purchase buffets. (No where on the contract does it say that either) I explained that I wasn't asking for anything free, just trying to pay for food, and their lack of communication had put me in a difficult position. After 15 minutes of back-and-forth, the Supervisor with an annoyed tone said "I'll go ask the Kitchen and see if they will" making me feel bad for just trying to purchase food. They finally agreed to let us order the extra food, but by then, it had already cut into the kids' playtime, making the experience frustrating. I was appalled that I had to what it felt like, beg your supervisor to let me purchase food for 8 hungry kids. Later I checked my email and found the contract they sent me on 2/21 (2 days before my event), which clearly stated that additional food could be ordered during the party at restaurant prices. Nowhere did it mention a buffet requirement. In the end, the supervisor admitted they push the buffet to get customers to purchase it. Gametime Management: If you read this, I strongly urge you to train your employees to be more empathetic toward customers and to clearly communicate your policies. Your so-called "supervisor" is poorly trained and lacks the basic skills needed for good customer service. Here are the photos of the contract emailed to me on 2/21. I encourage you to read it --you'll see that nowhere does it state that a buffet is required for parties or that additional food cannot be purchased after the original party tab is closed. I also want to mention that I thoroughly reviewed my call log and emails just to make sure I was 100% correct before posting this review. and of course the only phone call that ever came through was on 2/10/25 at 5:14pm from that party coordinator named Jillian and the last email I received was on 2/21 with the contract attached in the photos. This whole experience was poorly handled, and I wouldn't recommend booking an event here unless they improve their communication and customer service. The venue itself is amazing, they have such great games and activities to do... the staff not so much. Except for Joy in the bowling alley/bar area she deserves a raise and that very rude supervisors job.

Birthday party.
Nick D.

This is my absolute favorite weekend, getaway, and has become a staple in my itinerary. The atmosphere is always friendly, 5/5 every employee at a place like this, should have to first come train at it'z. The food is fantastic, 5/5 there is so much to do, the bowling lanes are great, 5/5 oiled just right, and well always taken care of, Music, is a 5/5 The General manager, Kari Echols has always gone above and beyond, to reassure everyone has a fantastic experience, every time we go. If you're in the area, (even if you're not.) if you're planning a birthday party, or just looking for some smiles and ALOT of fun, Go spend the day at "It'z." You wont be disappointed. (I take bowling very serious).

Joshua L.

We were pleasantly surprised with the overall experience at IT'Z, we were a bit hesitant as we read a few reviews pre-visit that seem to be in complete contrast to our experience. The food was not great but good enough as far as I am concerned. Keep in mind this is a buffet restaurant focused towards birthday parties, parties and events tailored around kids and young adults, that's not to say that adults don't have just as much fun because I know I did. In my experience the facility was reasonably clean, as previously mentioned the food was good, they have a nice bowling alley and the arcade was top notch compared to some others in the area. Their Buffet is quite extensive including salad, pizza, no less than three different pastas, baked potato with all of the toppings, chicken nuggets, tater tots, corn dogs, soups, and dessert. To be completely fair & candid yes there are some areas that could use some improvement on their part. for instance some of the food more specifically the desserts were a bit old and stale, probably because they had been sitting there for too long and The nozzles for their dressings are a bit disgusting and look like they hadn't been cleaned properly Why four stars and not five: while the food was good their attention to detail is lacking losing them a star. *Poor *Decent *Good *Great *Best *JLFoodie Certified Food. Good Service. Good Cleanliness.Good Consistency. N/A Variety. Great Value.Good I am desperate for your attention so please like, Follow and comment.

Lindsey K.

I had a BOGO for the buffet and two drinks, and we were joining my friend and her son so we had no plans to play any games just came to visit and hang out. They had plenty of choices of pizza, salad and toppings, little desserts it was overall good and plenty of drink choices for all the adults and kiddos. I think the gaming part and adding money to the cards was a lot because my friends son only played a few games and he was out of coins/points whatever it was because the worker didn't explain what she was selling her. I would go back again if I had a deal and was going for an occasion.

Air hockey
Percella S.

We are so excited that itz is open! Having a day out with my son and his friends is amazing and the team at itz made it awesome. Great prices great service and great quality family fun!

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8 years ago

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7 years ago

It is the perfect place to go to if you want to have terrible pizza only about 3 games work dessert is dry

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7 years ago

Super helpful staff and affordable entertainment for all ages. Would go back anytime.

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14 years ago

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5 years ago

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8 years ago

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10 years ago

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7 years ago

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8 years ago

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11 years ago

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8 years ago

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8 years ago

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8 years ago

Don't do it. Waste of money!! Cold pizza, small drink glasses, dirty, why pay money to be disappointed. Crowded. Unfriendly employees.

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Jeff C.

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10 years ago

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9 years ago

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11 years ago

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Tiffany R.

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8 years ago

My grandchildren love coming here and I throughly enjoy bringing them. The service is great. The food is good. The price is wonderful.

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13 years ago

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11 years ago

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8 years ago

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9 years ago

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8 years ago

The only good thing is the Tuesday and Thursday specials. Their pizza is ok. Not much on the buffet. Good for kids, not adults.

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Jeff C.

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8 years ago

Food is gross, unless your 2. I regret wasting my hard earned money on this establishment. I'd seriously recommend going anywhere else.

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9 years ago

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9 years ago

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9 years ago

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10 years ago

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8 years ago

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5 years ago

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14 years ago

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7 years ago

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7 years ago

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7 years ago

A lot better than I imagined it to be. Friendly staff, John was very helpful and patient. Thanks will be back again

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7 years ago

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Page 3 of 6

Ask the Community - GameTime

Is the buffet open?

No the buffet isn't open and we were told they didn't know when or if would be open again.

Do you guys have go karting?

Hi, Savannah! We have bowling, laser tag, rock climbing, arcade, bumper cars and an unlimited buffet. We do not have go karts.

Don’t See Your Question? Ask Away!

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My kiddo and I decided to try this place out after driving by a few times. It was pretty quiet for…read morea Friday night. It might not have as many options as other arcades, but it didn't feel crowded and I enjoyed not feeling rushed by others for their turn to play. It's $15 per person for the arcade games, pool tables, and air hockey. They also have a token area where you can win tickets for prizes. The token area was kinda small, but the games there make it easy to win tickets if you are wanting a prize. They do not allow outside food or drink, but they had many drink options to choose from as well as some snacks to enjoy to keep you fueled between games. Honestly, I'm more likely to come back here with the rest of the family than the other big arcades near by. I feel like it's worth the drive to support this local and family owned business.

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We had an amazing time here watching the kids play games and compete against each other! We were…read morevisiting from out of state and wanted to do something fun with the family we were visiting. We loaded a few game cards and the kids stayed busy playing the arcade games. However, there were quite a bit of games that were out of order. The kids moved on to different games they could find that were actually working. We didn't get to do the karting. It was just way too expensive for 11 of us. Maybe next time...

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GameTime - buffets - Updated May 2026

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