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    G & K Precision Tile and Stone

    1.0 (1 review)

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    8 years ago

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    The Door Stop

    The Door Stop

    (8 reviews)

    If i could give a 0 star i would. Communication is horrific. Manufacturing time are way long than…read morewhat was communicated. Over terrible and would never buy from this company. I placed an order for cabinet doors on November 27th. On their website they say lead times for unfinished doors are 12-14 days calendar days. on the 11th of December, 14 days from the day the order was placed, i emailed them and ask for tracking as i had expected the order to have been shipped. they replied and said orders can take up to 16 days.... so on the 13th, i emailed again and go no reply. Now it is the 18th, 21 days after i placed the order and they are saying it has now just started to ship. it wont arrive intime for a new years party that i am planning and assuming i would have doors on my cabinets for due to what they originally told me. VERY unhappy and would NEVER recommend this company.

    Received my order in approx a month after order, one of the six hinges I ordered was damaged by the…read moreseller prior to delivery. I contacted them asking for a new hinge, they requested pictures (see below) emailed. They were sending another 'right away' after they acknowledged receipt of picture. 10 days later and no hinge after they 'sent it'. Three emails and two phone calls later, I spoke to them on a Thursday, Melissa at the seller said to contact them on following Monday if the 2nd hinge hadn't arrived. I requested a tracking number and they didn't obtain one to show they sent the 2nd hinge. Contacted the following Monday as they required, Melissa said again she would send 3rd hinge and provide me with a tracking number, which was this past Monday. Its now Wednesday (20 business hours after contact) and after two additional emails AND a phone message since Monday I have no response, and no tracking number as Melissa promised. After a total of six emails and three calls I still don't have my entire order completed, and now they're unresponsive. Completely inadequate, and Home Depot and Lowe's do not carry this hinge near me. My contractor working the project can't find the hinge either. I will be contacting BBB, as well as other Social Media sites to see if I can get what I owed from this seller after my $266 purchase...all this over a broken hinge they should have inspected prior to sending it to me.

    Arizona Window And Door Store

    Arizona Window And Door Store

    (226 reviews)

    We had windows and French doors installed 6 years ago with Arizona Window and Door Store. The…read moreFrench door needed a lock repair. Laurie and Megan in the office got right on it and Korey came out to repair the lock once the part arrived. Korey was thorough and completed the local replacement quickly. I appreciated Korey's professionalism and kindness. This company continues to com through as they advertise. Thank you!

    I purchased 5 windows in August 2025. I was told that they would be replaced one window at a time…read moreto minimize dust. When the crew arrived to install the windows in November, they ripped all of the windows out at the same time. It was a cold and rainy day. Three of the five windows had defects and had to be replaced. (that took a couple of months). My window frames are a dark brown. They used black caulking and did a horrible job. The lines were not clean and I had black smudges on the walls that could not be completely removed. They sent out a caulking guy and he worked to make it look better. One of the windows that didn't need replacement had a scratched frame that they promised they would touch up. In February 2026 they wanted final payment. They promised they would order the touch-up paint for the frame and the job would be completed. It is now May 2026. No touch-up paint. No follow-up. I emailed them and told them that I was concerned that if I paid them they would not return. Unfortunately I was correct. Seems they didn't care. No response. The only part of the job that went well was the stucco guy, Ivan. He did a great job. My advice is to proceed with caution. I have other windows that I want to replace and was going to do it in phases with this company. Needless to say, I will not be using them.

    G & K Precision Tile and Stone - buildingsupplies - Updated May 2026

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