If i could give a 0 star i would. Communication is horrific. Manufacturing time are way long than…read morewhat was communicated. Over terrible and would never buy from this company. I placed an order for cabinet doors on November 27th. On their website they say lead times for unfinished doors are 12-14 days calendar days. on the 11th of December, 14 days from the day the order was placed, i emailed them and ask for tracking as i had expected the order to have been shipped. they replied and said orders can take up to 16 days.... so on the 13th, i emailed again and go no reply. Now it is the 18th, 21 days after i placed the order and they are saying it has now just started to ship. it wont arrive intime for a new years party that i am planning and assuming i would have doors on my cabinets for due to what they originally told me. VERY unhappy and would NEVER recommend this company.

Received my order in approx a month after order, one of the six hinges I ordered was damaged by the…read moreseller prior to delivery. I contacted them asking for a new hinge, they requested pictures (see below) emailed. They were sending another 'right away' after they acknowledged receipt of picture. 10 days later and no hinge after they 'sent it'. Three emails and two phone calls later, I spoke to them on a Thursday, Melissa at the seller said to contact them on following Monday if the 2nd hinge hadn't arrived. I requested a tracking number and they didn't obtain one to show they sent the 2nd hinge. Contacted the following Monday as they required, Melissa said again she would send 3rd hinge and provide me with a tracking number, which was this past Monday. Its now Wednesday (20 business hours after contact) and after two additional emails AND a phone message since Monday I have no response, and no tracking number as Melissa promised. After a total of six emails and three calls I still don't have my entire order completed, and now they're unresponsive. Completely inadequate, and Home Depot and Lowe's do not carry this hinge near me. My contractor working the project can't find the hinge either. I will be contacting BBB, as well as other Social Media sites to see if I can get what I owed from this seller after my $266 purchase...all this over a broken hinge they should have inspected prior to sending it to me.

I've noticed that customer service at a lot of Home Depot locations has really gone downhill…read morelately. Thankfully, that's not the case at the Payson Home Depot! Every time I walk in, I'm greeted warmly and have an overall great experience. I especially want to recognize Jody at the Pro Desk--she is always smiling, happy, and genuinely kind. I absolutely love her! I always look forward to seeing her, and honestly, it's a little disappointing when she's not there. That said, the rest of the team is also friendly and helpful. It's clear this location still values great customer service, and it really makes a difference.

Wow, we had fantastic service at this location! We were looking for a device to chain our generator…read moreto our truck while we go camping. Richard approached us and asked us if we needed any help. We asked him what the best items for our project would be. He also has a camper and showed us what he uses and gave us some great tips. I didn't catch the gentleman's name that helped us in the lumber department, but he was also fantastic. He helped us get what we needed and was super friendly. When we got to the register, our cashier was kind and took great care of us. What a great experience we had at this Home Depot.

We used Moutain home interiors for our new home. Brian and Ben were amazing to work with. We…read morepicked our vinyl plank flooring with their help and advice, and we love it. We also picked out tile for the showers. Brian and his installers did an amazing job. They were on budget and on time with all the materials and their crews were true artisans. We highly recommend this store for all your flooring needs.

From the owner: Carpet wood tileread more

Are they still located and open in Flagstaff Arizona. If they are I need to see if they have 2…read morewindows for my manufactured home

I love this place. It's like a salvage yard / thrift store…read moreof everfy kind of building material and hardware bit you can ever need. Remember that jar or coffee can of hardware your dad or grandfather had with a jumble of stuff that was completely disorganized but always contained what you needed? This place is a 3,000 square foot version of that. My son calls it "the dollar store" because it weems like no matter what hardware bits we ever need when we get to the register, the guy says "ummm, I don't know, how about a dollar?" If you're a fix-it geek, be sure to visit ERIC

Great, knowledgeable, helpful staff. Masonry, plumbing, wide…read moretool selection. Their prices beat their competitors. The co owner is lovely--she even helped with Christmas shopping ideas!

This place is amazing! Just tell them what you're trying to…read moredo, fix, or build and they come up with solutions and options.

Unless you have a "big job", don't use these people. I called them to do some tile work in my…read moreshower. We scheduled an appointment and they didn't show up...no phone call..nothing. I called and the owner said that they were soooo busy, and he forgot. Rescheduled...again no call/no show. Called again..rescheduled and again no call/no show. Really?? How do you run a business like this. So I guess if you have a big job, they might actually come out and give you an estimate..but, don't be surprised if they're a no call/no show.

Amazing selection, great staff, easy location. They have more practical and larger scale parts than…read morethe small parts store, and not as overwhelming as the big box store. Prices slightly higher but local employees and location make it worth it.

Seems like all the men just stand around, while customers are needing help. Looks like you have a…read morewhole lot of people on the payroll doing a whole lot of nothing.

Every time I go in with a questions regarding a home repair project there is always someone to helpread more

I came here often. Today, I came in to exchange the wrong…read moresize of a 50-ft roll of drip irrigation tubing I mistakenly bought 2 days ago. I bought 5/8" and needed 1/2". My mistake. When I came in to exchange it with the receipt I was told by the Manager (Ray) that they did not have 1/2" in stock. Okay fine, I said. Please issue a refund for the tubing I was returning. Then he said that they did not carry the brand I was trying to return. Obviously, they did because I bought it 2 days ago off their shelf, the cashier rang up the sale and gave me a receipt. I had the receipt. The receipt showed 1/4" inch tubing, 100'. This was entered incorrectly by the cashier when I purchased it. Ray proceeded to tell me about how it was wrapped in plastic and they don't do that with their tubing. He then told me it had the wrong kind of label on it, that they don't use that label. He then told me that they don't carry that size. Obviously, he was inferring that I didn't buy the tubing from their store. Interestingly, Ray was doing something on the isle when I bought the tubing 2 days earlier and we spoke briefly. I reminded him of that. The cashier said that they would honor it, but that wasn't the point. Ray made it sound like I was trying get away with something.......in front of 2 other customers. It was insulting and embarrassing at the same time. For a lousy $11 of tubing. I'm a Chino Valley resident and have been going to that store for over 7 years. I was treated like I was being dishonest. I will NEVER go back there.

Great inventory, and great service The only place as a…read morecontractor to go in Sedona. Unfortunately there are very few options in Sedona This place solves that problem

Day 1: Well, we were told that Ace Hardware would be the place to get our home away from…read morehome Christmas tree, but they didn't carry them! So, we came here, and they HAVE our tree!!! BUT THEY'RE CLOSED!!! How can you be closed when I need a Christmas tree?? Can you smell the pine!!? I sure can, because they're just across that gate! But alas, we shall either have to try again tomorrow, or buy a fake! To be continued... Day 2: They're open and we found our perfect Christmas tree!!! We got great service while in the store! They helped us sort through the trees to find the one we wanted, cut the bottom branches for us, and helped load it up on the truck! The store is calm and everyone inside was very friendly as well!!! Tip: don't forget to stop by the rotating heater!!! If I had my way, I'd buy it right now!