Wow, so in a response from the company owner, they have chosen not only to lie but to also dox me…read moreby putting a name and information not on my public google profile. What a professional response that is not unhinged and definitely a business that everyone should work with. Future Customers please be aware that not only is the company shady but they refuse to acknowledge their mistakes and will not only blame you but lie, gaslight you and dox you. So let's clear up a few things. First off, -Before- I even got a quote from Sunshine I was very clear that my mortage had the money from the insurance because it is over 14k and that they are legally obligated to hold it, check for quality of work after *it's done* then they release funds. I told this to the quote provider Micheal through email and with the project manager Juan several times. I told him that projects needed to be completed in full, "Floor fully replaced", ex then we would have the Mandatory inspection and once the job was verified as done, we would need to send them an invoice for the work completed and then they would release payment and that would take 14-20 days depending. I discussed this with the project manager several times, four different times to my recollection Your project manager stopped in the MIDDDLE of the repairing my floor, leaving my kitchen less than half done. Then refused to send me an invoice for the work completed to give to the mortgage company, the mortgage company refused to pay because the WORK WAS NOT COMPLETED. Please just stop lying, it's so unprofessional. I am blown away that a company could even operate with such practices. But honestly, what should I have expected from such a shady experience. Your project manager never called me back, he sent me an email asking me, "When we were going to pay." And I told him several times, I think three, for him for just a quote on the work completed and each time he sent me a bill for the full amount. Which again, as I'd said before, during and after the process. We could not use. I even reached out to the finance department about the bill and got no response. He did not *call me every day* as I expect people reading this review will even be able to understand how disingenuious that is, because calling every day would just be unrealistic. I just did not respond? Even though my house was without a kitchen , living room and there was a hole in the exterior wall? What would be my motivation for not paying for notresponding?? That I like my home being in disarray and not repaired with a total lack of amentities? Please, it is okay to admit mistakes that people or your company made, there is no need to be so disingenious about the events. I called him and left email messages for him and Patrick ( I believe the manager) several times and no one ever called me back. I received no responses regarding my questions or inquries regarding why the bill was so high. My husband even called, emailed and still no responses. I even forwarded these messages to your worker Brian (Whom I am currently working with in negotions of this oversized bill , which Iam positive you are aware of since he works for you.) so there is a trail and I know that you are aware of. When I called the office number the last two times to ask if I could work with anyone else the details of payment, your receptionist literally *yelled* at me on the phone because I asked her to have Patrick please call me back because Juan was not responding to me, she yelled about my leaving bad reviews and then hung up on me. For future Customers who need to understand what I mean when I say I was under quoted and overcharged. Full quote for the work was 23,000. This included having the subfloor replaced for 370 square feet, Replacement of the cabinets in the kitchen, Repairing the fire damage to the Exterior wall of the house about 50 square feet, repainting the repair. Removing the Subfloor, Removing the bellypaper & insulation beneath the house and replacing it. Quoted full price for that was $23,000.00 The workers then came in & removed 120 square feet of floor,replaced only 120sq feet, they removed the insulation beneath the home and that was all.The bill given to me by Sunshine restoration for only that work was 18,000.With less than half the work done. On the bill there was even an 409.00 charge for "Relocation of water filter" My water filter is an under the sink filter and to move it, you simply lift it off the nail and put it on the floor. 409.00 to move it?That's insane. We were originally quoted 23,000.00 for all the work that needed to be completed, they finished 1/3rd of it,stopped in the middle of a piece & then gave us a price of $18,000.00 a price 3x than previously quoted. **Also please take note on how in my photos of our interactions backing up my claims, I have blacked out the names and email addresses of the people involved so as not to dox them in an unprofessional manner. **

You never want to do business with this company ever. Not only did they not complete the job,…read moretheir workers also stole items from us. Poor job and crappy employees. We heard that their owner committed suicide. That is unfortunate, but they still did a terrible job and can't be trusted.

If you need your carpets cleaned this is the place to call. Joe was right on time, reasonably…read morepriced and he did a great job on my carpets.

Joe was amazing. Not only did he do a great job cleaning but he helped me install closet doors and…read moreinstall new carpet in one of the bedrooms. he does what he said he would do on time. 10 stars from me.

Looking to get my fireplace ready for the winter, and Advanced Cleaning Technologies responded…read morequickly to set up an appt. Loved the results, showed before and after photos, offered great tips on carefree maintenance, easy going and professional. Will use again for additonal services they offer. Highly recommend!

Great service! They arrived on time and delivered as promised! I am very satisfied with the work…read morethat they provided. I would highly recommend them to friends and family! They left the carpets and furniture very clean and it looks like new!

I was at the point of ripping out the carpet on my stairs. Brian did such a fantastic job that…read morethey look like new. I would highly recommend his company...he was a pleasure to do business with!

From the owner: You Deserve the Best!…read more Fast Service & Quality Guaranteed.We are locally owned and operated.Commercial and ResidentialWe offer the following services:**Tile Cleaning**Grout Cleaning**Carpet Cleaning**Upholstery CleaningPayson * Showlow * Star Pass

I had Patrick to do my carpets today. What a class act! I recomend! They came in and did a great…read morejob! Totally satisfied

Requested duct cleaning and carpet cleaning after contamination from drywall repair contractor. The…read morestanley steamer process started with duct cleaning. The equipment on the van that provided the air pressure required to perform the process overheated and did not work. A supervisor? With the company came into my house without an introduction accompanied by the franchise owners son or grandson. The supervisor was outrageouseley condescending to the young man. The supervisor tried to justify a cold air return filter reinstalled backwards. " it doesn't matter how the filter is installed ". I am not sure if the duct cleaning was ever completed properly, there was no feedback from the technician. The equipment used to clean the carpet and tile grout was disgusting and covered with the residuals from previous jobs. One of the technician carried the grout tool, dripping water thru my living room. The technician left so quickly that they left equipment behind? I requested a call from their operations principle and have not been contacted. Wes Bates might consider contacting PV steamer franchise owner.

Unless you have a "big job", don't use these people. I called them to do some tile work in my…read moreshower. We scheduled an appointment and they didn't show up...no phone call..nothing. I called and the owner said that they were soooo busy, and he forgot. Rescheduled...again no call/no show. Called again..rescheduled and again no call/no show. Really?? How do you run a business like this. So I guess if you have a big job, they might actually come out and give you an estimate..but, don't be surprised if they're a no call/no show.