Great inventory, and great service The only place as a…read morecontractor to go in Sedona. Unfortunately there are very few options in Sedona This place solves that problem

Day 1: Well, we were told that Ace Hardware would be the place to get our home away from…read morehome Christmas tree, but they didn't carry them! So, we came here, and they HAVE our tree!!! BUT THEY'RE CLOSED!!! How can you be closed when I need a Christmas tree?? Can you smell the pine!!? I sure can, because they're just across that gate! But alas, we shall either have to try again tomorrow, or buy a fake! To be continued... Day 2: They're open and we found our perfect Christmas tree!!! We got great service while in the store! They helped us sort through the trees to find the one we wanted, cut the bottom branches for us, and helped load it up on the truck! The store is calm and everyone inside was very friendly as well!!! Tip: don't forget to stop by the rotating heater!!! If I had my way, I'd buy it right now!

Toms of inventory including things one did know one needs. Nice folks too. If you need something…read moreit's here!

Super helpful and friendly staff. I was so thankful for their help especially when it was so…read moreobvious I was clueless. I only needed something small but I saw that they had a good selection of everything hardware related. This is definitely one of those gems in a community.

I was very pleased with the cleaning Eden did for my house! It was spotless it, smelled great and…read moreshe even organized my towels in the linen closet so it was more efficient. My windows were clean and spotless, too, no streaks! It was money well spent. I needed everything organized and spotless for the Airbnb guests to come in and just enjoy themselves. I will use her again!

Everything was sooo clean and shiny and organized when they were done. I couldn't be happierread more

First let me say that I spoke to the owner, Marty Johnson two weeks prior to schedule a move-out…read moreclean. He was familiar with the Condominiums in Napenthe. His prices are competitive for the area. Our Condo is 900 square-foot, 2 bedroom 1 bath and we lived there for only 3 months and my wife and I are a bit obsessive about our own own cleanliness so the place was completely empty and very clean to begin with. I advised Marty that we were having a carpet cleaning service that was going to "Vacuum and Shampoo" the carpet so he wouldn't have to vacuum at all. We have used cleaning services in the past for move outs so we are very familiar with the process and time it should take. Our estimate was 3 to 4 hours maximum to clean this "very small" Condo. Marty agreed with that estimate on our call. Marty and his cleaning lady arrived ten minutes late. We walked from room to room and his cleaner started in the bathroom as we continued to the kitchen. I had started oven cleaning cycle about 30 minutes prior to him arriving. He advised me that his cleaner would not be able to touch anything on the stove because it would be too hot because of the cleaning cycle. I turned the oven off and said it would be cool enough by the time she got there to clean it. Marty also advised me that I should just throw away the stainless steel burner covers as it would cost more to clean them than it would to replace them. Marty restated 3 to 4 hours to clean the entire Condo and then left to tend to other matters. The oven wouldn't unlock immediately so I decided to go to the hardware store and purchase some SOS pads and clean the burner covers myself. He was right! It took me an hour to clean them but I cleaned them spotless. The bathroom took about an hour which I didn't think was unreasonable. The two bedrooms and the living room however should have been just clean the inside windows and the mirrored closet doors and move on to the kitchen. However by the time the young lady got to the kitchen I had the entire stove, oven, microwave and 90% of the refrigerator cleaned myself. I asked the cleaner to borrow her duster to dust the ceiling fans as she didnt do it herself. She worked at a snail - like pace after the bathroom and, in my opinion, didn't have the best tools to use to clean. The only scrubber that she had looked like a dish sponge. No "Magic Eraser and Clorox spray." When it came time to settle up, Marty evidently "DIDN'T REALIZE" that he was late to start and he wanted to round up to the 1/4 hour. I realize that everybody needs to make a living however I did not pay him for the 10 minutes that he was late or for the quarter hour that he wanted to round up to nor did I tip because the service did not justify it at all. I am sorry for the length of this review but I just don't want anyone else to go through the same poor service as I did. I would not recommend this Companies services to anyone in Sedona or surrounding areas. I did not get what I paid for period. I didn't hire a cleaning service so that I would have to clean along with them in order to get them out at a reasonable time.

If the only person I interacted with today was Sherri, this would be a 1-star review. Thanks to…read moremanagement and other employees, it's not. Thank them for the 5-star review; they earned it. Today I came in to return a $90 car battery charger I hadn't used. My wife's car wouldn't start, and I bought the charger as a backup plan. It turned out the people helping her jump the car weren't attaching the cables correctly; once done right, the battery was fine. Since I didn't need the charger and the receipt didn't list it as non-refundable, I went to return it. I had opened the box only to check the plug type--a reasonable step given the time-sensitive situation with our work schedules and childcare needs. I walked into ACE asking to return the item and was immediately met with a dismissive "NO" from Sherri. Even after I explained it was unused, she was apathetic. She insisted they don't accept returns on that item regardless, telling me, "You're just gonna have to keep what you bought... I'm sure you'll eventually use it." She seemed astounded I'd even ask. Frustrated, I checked my receipt, saw no such policy, and went back in to inquire further. Sherri was visibly annoyed. As a melanated man in my 30s dealing with her combative approach, I couldn't help but wonder if my physical appearance or demographic played into her refusal to provide basic customer service. While I can't factually know her intent, her behavior made that thought unavoidable. At this point, a kind gentleman named Rick stepped in. While Sherri scoffed and dismissed my request to him, Rick actually listened. He took the step Sherri never did: he scanned the item. **It was, in fact, return-eligible.** Rick called for the manager, Josh, who was also reasonable and professional. After I explained the situation, Josh granted the refund. Josh is a fantastic manager and Rick is a remarkable employee who understands empathy. They get 7 stars each, which averages out the 1-star I'd give Sherri to a 5-star total. To the owners: be thankful for Rick and Josh. While Sherri might have thought she was "doing her job," Rick proved she wasn't doing it correctly. If he hadn't stepped in, I would have walked away thinking the store had an unreasonable policy, simply because she didn't bother to check. I'm not looking to retaliate; the business rating is permanent and I don't want to hurt the rest of the team. But Sherri needs to know what her coworkers did differently. Some customers wouldn't have asked for a second opinion--they would have just walked out and left a 1-star review. I'm willing to give her the benefit of the doubt that it was a bad day rather than prejudice, but she needs retraining on how to handle these situations. Thank you to the team members who actually put in the effort to solve my issue and set the right example. This store is fantastic because of people like Rick and Josh.

When attempting to return a flashlight that I bought the day prior and it was not the one I wanted,…read moreI was denied and was told that they don't refund any of their items unless there was something wrong with it when it clearly states on their receipt " We will fix, replace it or refund your purchase, Your receipt is all you need." Very surprising for a company like ACE.

The workmanship from this construction company lacked a basic understanding of building materials,…read moredimensions, workmanship, communications and left me with an unfinished project that cost me thousands of dollars to begin again. It was a nightmarish experience!..

From the owner: Nido Construction Group, LLC is a residential & Commercial contractor team that currently provides…read moreservices in the Sedona Verde Valley. We are your remodeling specialist & handyman for custom builds, to-do tasks, and everything in between. We understand that home renovation projects can be stressful and overwhelming. That’s why we strive to make the process as seamless and stress-free as possible — and always centered around your best interests. We make it a priority to build strong relationships with our clients and ensure that your needs are always met with honesty and transparency. Our team will work with you every step of the way to streamline your project schedule and help you stay on target with your budget goals.

We just purchased a set of antique doors from the old mining company. Angie is the greatest person…read moreto help you find the perfect door/doors!!!! she has so much history from her doors when your done you feel like friends. we can't wIt to do business again with her at her new place, Fallins down home vintage shop, 225 Willis street, Prescott Go see them for all your home decor needs!!! You will not leave disappointed!

Angela is so friendly and accommodating! She helped us find a beautiful door for our project. Doors…read morewere labeled well with measurements and where they were salvaged. Love having a little bit of history regarding our purchase. Prices are extremely fair as well!