1. Antiquities Storehouse

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Prescott, AZ

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Antiquities Storehouse

5.0 (3 reviews)
Closed • Closed

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4 years ago

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5 years ago

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Angela R.

Thank you so much. It was such a pleasure working with you.

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5 years ago

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Angela R.

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Builders Wholesale

Builders Wholesale

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If service after the sale is important to you then go to Builders Wholesale for your windows,…read moredoors, and fireplace. I worked with Charlie Fullmer on the initial selection of all of the above. He is incredibly knowledgeable on all his products, easy to work with, and gave us many suggestions that I used. Recently I had an issue with a window leak (this is 8 years after installation). There was no hesitation from Charlie to determine what the problem was and how to fix it. Prescott is fortunate to have this high quality business.

Gasket has fallen off Vermont Castings Wood Stove 11 months after installation. Apparently this is…read morea wear item and not covered under warranty. I expressed my concern about carbon monoxide poisoning and was asked by their staff if I have a carbon monoxide detector which of course I do, however, I would feel safer having a stove that doesn't pump carbon monoxide into my home. I feel this shouldn't be a concern with a relatively new stove installed by their company. We have only used the stove for 4 months during the winter. Builders Wholesale says it will cost me a service charge to send out a technician or if I purchase a gasket and glue from their business myself it will be $50 ++ to replace short amount of gasket and adhesive!! Please be aware of the Vermont Castings wood stove "Dauntless " poor quality before purchasing. In addition all of the handles on the stove repeatedly loosen up and have to be tightened on a regular basis. Stove cost us $8,200 for unit, chimney, and installation . We never questioned the price or tried to get a deal. I feel it's sad that Builders Wholesale can't even give us a little bit of glue and new gasket seal so we can repair it ourselves. They were very friendly during the purchase but not so much when asking about a warranty. Very disappointing.

Builders FirstSource - A customer and a Builders FirstSource team member shake hands in a lumber yard next to a pickup truck carrying building mater...

Builders FirstSource

(2 reviews)

Horrible customer service with zero follow-up and incompetent, unprofessional behavior,…read moreparticularly if you are unfortunate to get sales rep Maison Murch. She may respond initially to inquiries but, no matter how polite and patient you are, she eventually fails to follow up, dodges emails and phone calls, hanging up on you or even to the point of faking an accent to suddenly pretend it isn't her on the phone, despite having already identified herself as such. Such bizarre game-playing behavior has no place in a professional business. Management is also unresponsive to complaints. Good luck if you have any questions or issues whatsoever. Don't waste your time or money.

This place is so sketchy I honestly don't even know how I got in touch with these clowns I…read moreinitially sought for a completely different store to replace all the glass at my house so I gave them a call and a representative named Josh answered it. He claimed that store doesn't have any people who do installations so we need him to order the windows and doors for us and that we will also need a contractor to do the installation. I was already getting weird vibes from the get go because typically a glass store takes care of all that. I thought he was working for the company in question but come to find out he's just some third party guy for a different company I never had any intentions of working with. He then tried to show us other brands which was bizarre because I called the number for a specific store so why would I be shown other brands? He was absolutely unhelpful and made us waste our time. Thank goodness we found a much more credible company to work with otherwise we would have been so screwed.

Antiquities Storehouse - buildingsupplies - Updated November 2026

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