My general contractor S3 Contracting Inc. hired Riva's Floor Decor to install Reva's carpet and laminate wood for my Mattress store. The product wasn't good quality at all, as Riva said it was. Whenever I dropped something just a little bit heavy it would give the laminated floor dents easily. Riva hired someone to install Floor for us, they did a 'Mickey Mouse" Job. the transitions between carpet and the wood floor was ugly and unprofessional look, you can see the gap between them. After a month, the laminated floor part was separated and shifted apart, left a gap up to 3/8" everywhere on the wood floor. Most wood strips edges that hold all pieces in place all came off. (They suppose to anchor those edges to concrete floor instead of glue them on the wood surface) Also the rubber base board Riva installed around the foot of the walls came off. Totally disappointed and unprofessional job they did. I called her many times so she can send someone to fix it, but she refused to fix it, she tried to blame on somethings that had nothing to do with it. After I talked the real professional installers, they all agreed that I need to redo all the wood strips that hold the all the pieces in place so they move away. I strongly advise you guys think twice before you buy anything from Riva or have her install your floor. She may sound very sweet and nice but my experience was a nightmare. I should have Home Depot install it for me and be done with it. read more