I am writing to formally commend two outstanding employees -- Mr. Damien Guadarrama and Mr. Brad…read moreWickizer -- for the exemplary service they recently provided during the upgrade of my home security system. From the outset, Mr. Guadarrama demonstrated an impressive level of professionalism, courtesy, and technical knowledge. His ability to clearly articulate system options, address each of my concerns, and guide me toward the most appropriate solution made the decision-making process seamless. His commitment to customer satisfaction is evident, and it reflects great credit upon your organization. Additionally, Mr. Brad Wickizer continues to be an exceptional representative of True Home Protection Security. As my primary home technician, he has consistently delivered expert service marked by reliability, integrity, and thoroughness. Mr. Wickizer's dedication to ensuring my system is optimized and functioning properly gives me tremendous peace of mind. I have full confidence in his work and greatly value his continued support. Employees like Mr. Guadarrama and Mr. Wickizer exemplify the professionalism and customer-centered values that build long-term trust and loyalty. I respectfully request that their efforts be acknowledged, as they have both contributed significantly to my positive experience with your company. Please extend my sincere appreciation to them for their outstanding service. Warm regards, Ron Thornton, LtCol, USAF (Ret)

Prior to signing the multi year contract, they were incredibly responsive and professional. Went…read moreabove and beyond. Really made a positive impression. Immediately after signing the contract (and I mean literally, *immediately* after) there was a dramatic switch. We were locked in and they knew it. Caveat emptor. The three years of coverage was periodically marked by technical issues that were a pain to coordinate and resolve. Our outdoor storage shed got burgled a couple of times and interacting with True Protection I just remember having the sense that they did not GAF, to be blunt. The alarm system, and monitoring was a nuisance and source of stress. You will be better served with a DIY solution from Best Buy that does not rely on locking yourself in to these contracts. It is incredibly rare for me to bother giving a negative review. I try to review small businesses I interact with who do great work. When I saw the email soliciting reviews in my inbox, I was kinda shocked. Looking at all the glowing reviews, I found myself agreeing with another reviewer who thought this was deluged with friends and family pumping the numbers. It's just hard for me to imagine a company that consistently delivered such a poor customer experience for multiple years could have these glowing reviews. I I will say it again: prior to signing the contract they are amazing. After you sign it is all downhill. Beware.

Law Security is the absolute best! I have been a client since 2012. Pam and Lewis Wood run a great…read morecompany. The office is always open with a professional staff. I feel totally protected by being their client.

The person I spoke to regarding a home security system did not want to answer my appropriate…read morequestions and hung on me.

Completely satisfied with my initial meeting, demonstration, pricing and the products that the…read moresales representatives offered. (John & Maddox). Whats even better was they could get an install tech out to my home the same day and have it installed. The technician (Chris) was awesome, professional and very well in tune with the products and how they could better serve me and my purpose. These guys are 110% the real deal and put together exactly what this customer was looking for. Thanks John, Maddox & Chris!

Terrible service, equipment doesn't work, not reliable, poor connectivity, no resolution if you…read morehave an issue with equipment or billing, features sold to me were not even real - like they don't exist with Vivint. I was told there was live monitoring like simplisafe offers - lies. I was told there was US based service - no, it's the Philippines. I was told their cameras had AI detection to alert specifically for people and then alert with special messaging and lights if a person was detected - no, not a real thing. I was told if I had any issues at all I could have a service tech out right away to fix it - no, they will have you on the phone for 4 hours doing all this handyman and tech stuff yourself the still not be able to fix the issue and then they can't get a live tech to you for a week or more. The amount of money I pay for this service is RIDICULOUS for the lack of quality I get. I HATE VIVINT.

Very reliable and professional service. Knowledgeable and skillful. I have used central Security's…read moreservices for ten years or more and the nonprofit at which I volunteer has hired them on my recommendation as well.

I feel safe. The techs who did the installation were…read moreprofessional, and my service dog loved them. The little remote thing is so convenient. Did I mention that I feel safe? The bill is lower than all of the local competition. I haven't had any issues with the equipment. My roommate feels safe, too.

Carlos knows his stuff!! Everything running great! His employees Alfredo and Edward are top notch…read moreemployees. Our job wasn't easy but I appreciated their patience and dedication to do everything they needed to do to get the job done! Highly recommend this business.

Fast reliable and very efficient! Thanks for the big help, very knowledgeable, our Hotel really…read morerelies on your expertise!!

Excellent experience, from start to finish…read more 4a was the 3rd company I had do a quote for 4 different jobs I needed done at my house. They were the only company to show up on time for the inspection. They were clear, discussed options. And even presented alternatives that would give the same desired results in a more cost effective manner. Ultimately, they were half the price of the next lowest bidder and a third the price of the highest. On the agreed upon install date, the crew was early, walked the job with the same rep who quoted it, and got to work right on time. Throughout the process they communicated well, asked for my input on options (plate color, light intensity, plate style, etc). I've had everything in place for 3 weeks and had no problems. everything is exactly as they described and just the way I asked for. Thank you to everyone on the team. Any time I need electrical work in the future 4a will be my first (and only) call.

From the owner: At 4A Electrical Services, LLC (4A), our mission is to provide exceptional electrical services with…read moreintegrity, precision, and innovation. We are committed to enhancing the safety, efficiency, and reliability of our clients’ electrical systems through expert craftsmanship and personalized solutions. We offer residential services and commercial services.

The installer from ADT Mike Sotelo was extremely courteous, wore a mask and explained thoroughly…read moreour camera installation He was extremely professional I highly recommend ADT

ADT basically unable or unwilling to fix predecessor's "Protection one" hard-wired wires. Put in…read morewireless stuff that in several cases gives incorrect low-battery messages. Units have unacceptable delay for second somewhat distant display -- poor connectivity and no "relay". Terribly clumsy software. Terrible online presence requiring separate logins to alarm.com, myadt.com, adt.com. Depends on whether you want to arm/disarm, pay bill or set autopay, or other issues. Occasional competent advice by phone or in-person repair, but more often a really bad bureaucracy. Overpriced and generally low quality devices; ordering a battery from them at 3 times retail.. Separately I'm trying SimpliSafe, which at least puts you more in control of devices and apps, and is not so overpriced.

Texas Media Experts is the BEST audio/visual company I have ever had the pleasure of doing business…read morewith. They responded immediately to my Yelp request for a quote. Their fees are better than most, and their communication outstanding. Better than anything I could've expected. No one has ever mounted my TV and sound bar as perfectly as these guys did today. They even connected it to my Wi-Fi and ensured that the TV was working properly. They also have a one year guarantee on their service. That doesn't happen in today's world. I am so impressed and so pleased with their service. I highly recommend them to anyone who needs an audio/visual company in San Antonio, Texas.

Excellent customer service--quick and prompt. They set up the Ring on my cellphone seamlessly…read more Overall, very friendly and approachable. I'll definitely be coming back to these guys.