I am writing to formally commend two outstanding employees -- Mr. Damien Guadarrama and Mr. Brad…read moreWickizer -- for the exemplary service they recently provided during the upgrade of my home security system. From the outset, Mr. Guadarrama demonstrated an impressive level of professionalism, courtesy, and technical knowledge. His ability to clearly articulate system options, address each of my concerns, and guide me toward the most appropriate solution made the decision-making process seamless. His commitment to customer satisfaction is evident, and it reflects great credit upon your organization. Additionally, Mr. Brad Wickizer continues to be an exceptional representative of True Home Protection Security. As my primary home technician, he has consistently delivered expert service marked by reliability, integrity, and thoroughness. Mr. Wickizer's dedication to ensuring my system is optimized and functioning properly gives me tremendous peace of mind. I have full confidence in his work and greatly value his continued support. Employees like Mr. Guadarrama and Mr. Wickizer exemplify the professionalism and customer-centered values that build long-term trust and loyalty. I respectfully request that their efforts be acknowledged, as they have both contributed significantly to my positive experience with your company. Please extend my sincere appreciation to them for their outstanding service. Warm regards, Ron Thornton, LtCol, USAF (Ret)

Prior to signing the multi year contract, they were incredibly responsive and professional. Went…read moreabove and beyond. Really made a positive impression. Immediately after signing the contract (and I mean literally, *immediately* after) there was a dramatic switch. We were locked in and they knew it. Caveat emptor. The three years of coverage was periodically marked by technical issues that were a pain to coordinate and resolve. Our outdoor storage shed got burgled a couple of times and interacting with True Protection I just remember having the sense that they did not GAF, to be blunt. The alarm system, and monitoring was a nuisance and source of stress. You will be better served with a DIY solution from Best Buy that does not rely on locking yourself in to these contracts. It is incredibly rare for me to bother giving a negative review. I try to review small businesses I interact with who do great work. When I saw the email soliciting reviews in my inbox, I was kinda shocked. Looking at all the glowing reviews, I found myself agreeing with another reviewer who thought this was deluged with friends and family pumping the numbers. It's just hard for me to imagine a company that consistently delivered such a poor customer experience for multiple years could have these glowing reviews. I I will say it again: prior to signing the contract they are amazing. After you sign it is all downhill. Beware.

I would like to commend Tech Jesus M. for his great customer service, patience with my questions…read moreand his pleasant demeanor. He sat down with me and showed me how to save video footage and was very helpful. He is an asset to this company.

Law Security is the absolute best! I have been a client since 2012. Pam and Lewis Wood run a great…read morecompany. The office is always open with a professional staff. I feel totally protected by being their client.

after years of terrible WiFi and continuous spectrum visits Nice to Geek you got us completely up…read moreand working as it should...highly recommend

Fast reliable and very efficient! Thanks for the big help, very knowledgeable, our Hotel really…read morerelies on your expertise!!

Completely satisfied with my initial meeting, demonstration, pricing and the products that the…read moresales representatives offered. (John & Maddox). Whats even better was they could get an install tech out to my home the same day and have it installed. The technician (Chris) was awesome, professional and very well in tune with the products and how they could better serve me and my purpose. These guys are 110% the real deal and put together exactly what this customer was looking for. Thanks John, Maddox & Chris!

There doesn't appear to be any office that I can visit to speak to a representative in person…read more Every number I call gets redirected all over the world, no one can tell me what happened to money I paid. There's no supervisor, no one in charge. Just a runaround, from here my next stop is reporting the company as fraud. If my bank can't help I know an attorney can. It'll cost more for an attorney in the long run but it'll be worth it to expose Vivint as the scam operation it is.

Very reliable and professional service. Knowledgeable and skillful. I have used central Security's…read moreservices for ten years or more and the nonprofit at which I volunteer has hired them on my recommendation as well.

I feel safe. The techs who did the installation were…read moreprofessional, and my service dog loved them. The little remote thing is so convenient. Did I mention that I feel safe? The bill is lower than all of the local competition. I haven't had any issues with the equipment. My roommate feels safe, too.

We are very pleased with the services provided by Kirk at System Works. We wanted to add a…read morefloodlight/camera above our garage. He came to our home to review our needs and provide an estimate for the work we wanted to have done. System Works is a certified company with Ring.com System Works can install Ring.com products (but not limited to); front door video doorbell, spotlight/floodlight camera above driveway & around outside of home or building for security. Lutron smart lighting for indoor/outdoor; automatically comes on & goes off as needed; helps protect home or business while you're away. Also installs home theatre, automatic blinds for windows; just about any electronic product for your home or business. Electronic products you manually use in your home or business at the touch of a control. Kirk is very personable and professional. He takes time to explain details and always has a solution to best fit your needs and budget. We highly recommend Kirk for any electronic or IT projects you may need. He has over 25 years of experience providing outstanding support and customer service.

Kirk was great. He was very knowledgeable, quick, answered all of our questions. I highly recommend…read moreKirk for an IT work you need.

Great quality service! He installed all our TVs and our video doorbells and outdoor cameras and I…read morewould definitely recommend him.

Mr. Hammill, provided exceptional customer service followed by his attention to detail to…read moreorchestrate the difficult request I had for the security system installed in my home. Class Act guy which was also very punctual in the two days he was here. Thank you again!

Excellent experience, from start to finish…read more 4a was the 3rd company I had do a quote for 4 different jobs I needed done at my house. They were the only company to show up on time for the inspection. They were clear, discussed options. And even presented alternatives that would give the same desired results in a more cost effective manner. Ultimately, they were half the price of the next lowest bidder and a third the price of the highest. On the agreed upon install date, the crew was early, walked the job with the same rep who quoted it, and got to work right on time. Throughout the process they communicated well, asked for my input on options (plate color, light intensity, plate style, etc). I've had everything in place for 3 weeks and had no problems. everything is exactly as they described and just the way I asked for. Thank you to everyone on the team. Any time I need electrical work in the future 4a will be my first (and only) call.

From the owner: At 4A Electrical Services, LLC (4A), our mission is to provide exceptional electrical services with…read moreintegrity, precision, and innovation. We are committed to enhancing the safety, efficiency, and reliability of our clients’ electrical systems through expert craftsmanship and personalized solutions. We offer residential services and commercial services.

My TV came unplugged, and to plug it back in I'd have to remove the plate on which the TV is…read moremounted. A seemingly impossible task for someone who has never hung a TV before and doesn't understand the mechanics of it. Add to that, poor eyesight, and it's better just to get someone else to do it for you. I did a search on Yelp and started a conversation with three companies. Texas Media Experts was the first to respond (at 11:30 at night!). One of the other businesses had no ratings on Yelp so I deleted that one, and the third one wanted to send out two guys and charge me $200 (they took almost 24 hours to respond). Between text messaging and the conversation on Yelp, they managed to schedule me in today, and they sent out one (cute) guy and only charged me $120. He helped me plug my TV back in, removed a TV and a mount from the wall in another bedroom, and also showed me how to plug in my VCR. I would recommend them to anyone in the New Braunfels area.

Texas Media Experts is the BEST audio/visual company I have ever had the pleasure of doing business…read morewith. They responded immediately to my Yelp request for a quote. Their fees are better than most, and their communication outstanding. Better than anything I could've expected. No one has ever mounted my TV and sound bar as perfectly as these guys did today. They even connected it to my Wi-Fi and ensured that the TV was working properly. They also have a one year guarantee on their service. That doesn't happen in today's world. I am so impressed and so pleased with their service. I highly recommend them to anyone who needs an audio/visual company in San Antonio, Texas.