I am writing to formally commend two outstanding employees -- Mr. Damien Guadarrama and Mr. Brad…read moreWickizer -- for the exemplary service they recently provided during the upgrade of my home security system. From the outset, Mr. Guadarrama demonstrated an impressive level of professionalism, courtesy, and technical knowledge. His ability to clearly articulate system options, address each of my concerns, and guide me toward the most appropriate solution made the decision-making process seamless. His commitment to customer satisfaction is evident, and it reflects great credit upon your organization. Additionally, Mr. Brad Wickizer continues to be an exceptional representative of True Home Protection Security. As my primary home technician, he has consistently delivered expert service marked by reliability, integrity, and thoroughness. Mr. Wickizer's dedication to ensuring my system is optimized and functioning properly gives me tremendous peace of mind. I have full confidence in his work and greatly value his continued support. Employees like Mr. Guadarrama and Mr. Wickizer exemplify the professionalism and customer-centered values that build long-term trust and loyalty. I respectfully request that their efforts be acknowledged, as they have both contributed significantly to my positive experience with your company. Please extend my sincere appreciation to them for their outstanding service. Warm regards, Ron Thornton, LtCol, USAF (Ret)

Prior to signing the multi year contract, they were incredibly responsive and professional. Went…read moreabove and beyond. Really made a positive impression. Immediately after signing the contract (and I mean literally, *immediately* after) there was a dramatic switch. We were locked in and they knew it. Caveat emptor. The three years of coverage was periodically marked by technical issues that were a pain to coordinate and resolve. Our outdoor storage shed got burgled a couple of times and interacting with True Protection I just remember having the sense that they did not GAF, to be blunt. The alarm system, and monitoring was a nuisance and source of stress. You will be better served with a DIY solution from Best Buy that does not rely on locking yourself in to these contracts. It is incredibly rare for me to bother giving a negative review. I try to review small businesses I interact with who do great work. When I saw the email soliciting reviews in my inbox, I was kinda shocked. Looking at all the glowing reviews, I found myself agreeing with another reviewer who thought this was deluged with friends and family pumping the numbers. It's just hard for me to imagine a company that consistently delivered such a poor customer experience for multiple years could have these glowing reviews. I I will say it again: prior to signing the contract they are amazing. After you sign it is all downhill. Beware.

Law Security is the absolute best! I have been a client since 2012. Pam and Lewis Wood run a great…read morecompany. The office is always open with a professional staff. I feel totally protected by being their client.

The person I spoke to regarding a home security system did not want to answer my appropriate…read morequestions and hung on me.

I greatly appreciated having a home security system installed by Longhorn Smart Home Solutions!…read more Good price and exceptional service! I had used an ADT system for years that needed replacement and ADT service had become problematic. It is great to see a local independent company do great work with exceptional 'old-time' personal service! I highly recommend Longhorn Smart Home Solutions!

We contracted Matt and his team to do a few projects on our new construction home:…read more1. Install security cameras utilizing existing pre-wire 2. Install home networking utilizing Ubiquiti equipment (WAPs, Network Switches) 3. Flush Mount TVs in multiple rooms 4. Install security system utilizing exiting pre-wire 5. Install floodlight 6. Install smoke detectors (Nest) Matt's team was great! Everything was installed perfectly and the team spent time to make sure everything was working as we liked. We did encounter some issues, however, Matt had his team work with us to correct them as we encountered them (i.e. faulty pre-wire causing false-positives on the alarm). I have to give a special shout out to Keith. He installed every single TV in the house to perfection. I was really looking forward to a beautiful flush mount install of our TVs in every room (especially the living, game, and media rooms) and he delivered. Will attach more photos of the cameras and networking closet (which was installed along with a fan).

The installer from ADT Mike Sotelo was extremely courteous, wore a mask and explained thoroughly…read moreour camera installation He was extremely professional I highly recommend ADT

ADT basically unable or unwilling to fix predecessor's "Protection one" hard-wired wires. Put in…read morewireless stuff that in several cases gives incorrect low-battery messages. Units have unacceptable delay for second somewhat distant display -- poor connectivity and no "relay". Terribly clumsy software. Terrible online presence requiring separate logins to alarm.com, myadt.com, adt.com. Depends on whether you want to arm/disarm, pay bill or set autopay, or other issues. Occasional competent advice by phone or in-person repair, but more often a really bad bureaucracy. Overpriced and generally low quality devices; ordering a battery from them at 3 times retail.. Separately I'm trying SimpliSafe, which at least puts you more in control of devices and apps, and is not so overpriced.

Anthony did such an amazing job installing our chandelier, indoor/outdoor cameras & multiple TVs in…read moreour home. Not only was the pricing affordable, but the work completed made such a huge difference in the house. I can't wait to setup a home theater with Anthony for the next home. Thank you for all of your help!

So impressed with Anthony! We're elderly and extremely appreciative of having Full Range…read moreTechnologies wall mount our 98 inch TV. It had been sitting on cinder blocks since Super Bowl Sunday. Big Box store wanted $$$$ to wall mount TV. Glad our daughter-in-law suggested Yelp*. Full Range AV Technologies answered promptly and quoted us a very reasonable price. Anthony came over the same day and wall mounted our TV. He was professional, detail-oriented, informative, knowledgeable and very courteous. He also offered to set up our new, still boxed Sound bar. His service and the quality of his work are two huge reasons why we would recommend Anthony. The fact that the value of his work was almost half the amount that Big Box stores charge lets us know that all Geeks don't work there. Some, like Anthony, have their own business and you receive quality work for an outstanding value. Thank you, Anthony!

Well after many many years of being a customer, xfinity just jacked my bill $40.00 more a month,…read moreand when I called to see if they would work with me, they flat out said no, the greed from this comapny is truely disgusting, so it is time to finally say goodbye to them and move on to newer choices out there. Very sad to lose a loyal customer like that, they don't care about us peeps.

OMG! Never get involved with this company! Their representatives will lie to your face. We told…read morethem we needed cable service for some months until we would be moving in several months. We were reluctant to sign the contract since it was for a one year contract. Like fools we believed the Comcast people on the phone when they told us we would be released from the contract if Comcast did not offer service at the new location we would be moving to. Turns out no Comcast service is offered at our new location. You guessed it. They will not release us from the additional 10 months on the contract. They lied to us and their management explained that Comcast cannot be held responsible for what their employees tell customers. The only thing that matters is what they tricked us into signing. I cannot tell you how poor this customer service is and what an awful experience it has been to do business with this company. We have never encountered anything like it. If I could have rated them with zero stars, I would have. "Caveat Emptor-Let the buyer beware". Now the public is aware!

Kristin is a great rep. She clearly explained any and all issues my home alarm was experiencing…read more You can tell she cares deeply about the customer and getting the issue right. She diagnosed the correct issue and helped me to fix it. I would recommend TSS to anyone seeking honest, accurate fixes for their home alarm system.

TSS has always met all of our security needs. They have taken care of us for the last ten years…read moreand we are so grateful! Great customer service and follow up care. TSS has taken care of us through two home moves and both times it has been very easy and smooth. Very attentive and great customer service!! Would recommend Total Security Solution to anyone!

We've had Guardian for 5months. For 5months we have been without a smoke detector. We have called…read morebegging someone to come out and replace the faulty detector they installed. Guardian said all they can do is put in a request for a tech to call us to schedule an appointment since the people who installed our equipment were contracted out. We were told to remove the detector ourselves and turn off the sound setting. We are currently looking into getting out of our contract since they are in violation of their service agreements and are looking into reporting to the better business bureau. We do not recommend the company. The service tech who installed our equipment stopped taking our calls the moment they finished installation and Guardian says there is nothing the can do.

Do not use this company. 5 yr scam contract (supposedly)…read more Do not stand behind their equipment without posting complaints on Yelp, BBB, etc.

Hard wired security camera for my ranch style house. Completed the job with precision, and cameras…read morewere up and running once installation was completed. No monthly fees or other costs with maintaining your system, once installation is completed. You will save money in the long run if you allow Data Source Solutions to hard wire your house..

We had a great experience with Data Source Solutions, LLC. Darnell did an excellent job installing…read moremultiple cameras around the exterior of our home. The work was efficient, clean, and professional. We'll definitely be using Data Source Solutions, LLC. for any future needs and highly recommend Darnell to anyone looking for quality security installations.