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    Fuyuko's Kitchen

    5.0 (1 review)

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    4 years ago

    Helpful 1
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    Oh La La

    Oh La La

    3.7
    (617 reviews)
    0.7 mi
    $$

    Came in without a reservation and was pleasantly surprised to be seated right away, we got there…read moreearly enough before the rush, which was a win. The staff were super friendly and welcoming, which set a nice tone for the meal. I ordered the Quiche Lorraine and it was delicious, flaky, flavorful, and perfectly baked. My husband went with the Brioche Egg Benedict; he said it was just okay (not bad, but not memorable).

    Very disappointing experience with how we were treated…read more We went here for lunch last weekend and waited about an hour and a half for a table. When the host at the front, who was managing the waitlist, told us our table was getting cleaned, she pointed to a specific table that was being cleaned by the busboys. Shortly afterward, I saw a customer approached the staff, and they seated him at the same table we had just been told was ours. I immediately asked the manager what was going on. The manager told me that the host had "said it wrong" and that the other customer had a reservation. I understand that reservations need to be honored, but then why were we told that this particular table was ours after we had already waited 90 minutes? We had given our name, followed the waitlist process, and patiently waited. If there was a reservation for that table, the staff should have known and communicated that clearly. The next available table could have been given to the reservation party. What made the experience even more uncomfortable was the manager's attitude toward us compared with his attitude toward the other party. We had done nothing wrong. We were understandably unhappy because someone else was seated at the table we had just been promised. Since the confusion was caused by the restaurant, we would have appreciated at least a meaningful "I'm sorry." Instead, the manager seemed annoyed when speaking with us (think about a cold tone voice and side eyeing). At the same time, he was smiling and friendly toward the other party. The difference in attitude was very noticeable and left us feeling like we were not being treated fairly or equally. This was especially uncomfortable with the difference in our ethnicity and the other party. I cannot say for certain that race was the reason for what happened, but the combination of being passed over for a table we were told was ours, and then seeing the manager treat the other party so differently made it very difficult not to question. I hope the restaurant reviews how its hosts and managers handle situations like this, because customers deserve to be treated consistently and respectfully.

    Photos
    Beautiful ambiance of OHLALA
    Beautiful ambiance of OHLALA
    Chocolate Almond Croissant
    Chocolate Almond Croissant
    Peach n cream

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    Peach n cream

    Fuyuko's Kitchen - cakeshop - Updated August 2026

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