I'm happy to report that after four years of service, Issaquah Pest Control remains a local,…read moretrustworthy, and effective pest control company. When a problem pops up, like sugar ants or wasps, they respond quickly. Their office staff make a special note of my concerns and requests. Their techs are personable, kind and respectful. Bonus: most everyone at the company seems to love dogs.

Quality and reasonably priced. The only thing is that they are very busy it's hard to schedule an…read moreearlier appointment-- but on the other hand, nature takes its own pace to work out.

I had a great experience with Eastside Exterminators during a recent pest control issue. Michael…read moreCoombes performed a quick assessment and was able to set traps, provide advice, and give clear follow-up instructions.

Michael Coombes is absolutely the man. Extremely thoughtful and listens to all of our annoying…read morequestions. He also responded in such an informative way to really help us understand the crux of the issues. The work he did was swift and helped assured my partner and I that the solution would fix our problem. Highly highly recommend Michael especially.

I was helped by a nice fella named Jaden. He's a salesperson for Aptive and was highly informed on…read moreservices, current offers, availability, and pricing. I never felt pressured to buy and I felt like I was only being informed of my options. I ended up buying their premium package which included a one year package, sprays, resprays, traps, and more. The team came out next day to do a full perimeter and interior, remove nests, webs, etc. They wore covers for their shoes when indoors, we're polite, professional, and efficient. All in, they did my 1400sqft home in about 30-40 minutes. Highly recommended.

Dishonest business and a scam!!!…read more They use tactics to keep customers on their contracts longer than agreed, and the cancellation process is extremely frustrating. Three days before my one-year contract ended, I called to cancel and specifically asked to ensure I would not be charged again. Instead of processing the cancellation, I was offered a coupon and told I must call back on the exact contract end date, or I would be charged a cancellation fee. When I called one day after contract ended, I discovered they had already charged me additional month of service the day right after my previous call. Customer service then blamed me for not calling on the exact end date and refused to issue a refund. A supervisor later offered a $20 discount if I agreed to extend the service beyond the contract term, stating that only then could the overcharge be refunded. I declined, as I only wanted the service for one year. The refund was then refused. This experience felt misleading and unfair. I would not recommend this company based on how they handle cancellations and billing.

Quick service visit helped get rid of my wasp nest and deal with ants. Would highly recommend and…read morehire again.

Service quality went down a cliff after they were acquired by Eastside Exterminators. We have been…read morecustomers of Parker for a few years. We had spider service in this Apr and right after service we noticed a big spider and web still hanging outside of our window. The technician missed it. I sent emails to the customer service about it, received no reply for weeks. We paid $300 for this. Would not use them again.

They cannot removed pests, but can damage siding. Then explain how the customer is at fault…read more To recap; pests remain home needed repairs and a twenty four month nonrefundable contract. Let's add in Terrible Customer Service. If You need the bugs and rodents to stay and your home damaged, give these people a call. Thanks - for nothing

I don't think I've ever left a negative review on Yelp before. SThis is a predatory company that…read morewon't let you cancel services. They come door to door even though there was a no soliciting sign. It's at least an 18 month contract. Then they say they showed up, didn't knock or anything and automatically run your card for more than $150 with no evidence they've even been there . They won't cancel the service .

OMNI Pest Control was one of the first to respond when I searched for yellowjacket nest control and…read moreremoval, and provided an estimate. I contacted them that evening and Matt responded almost immediately and scheduled a date and time. The tech, a young man name Jeremiah, texted me an hour before arrival. Came to our home, I showed him where the issue was. He went in, destroyed the nest and took it out, and then treated with Deltadust, a formulation of deltamethrin. Finished the job in a half hour. Hope the issue is dealt with for good. BTW, the charge was very reasonable. Quiteimpressed with OMNI.

It takes a lot for me to actually write a bad review. But I feel my kindness and understanding was…read moretaken for granted so here we go. I was a repeat customer, for a problem that turns out they may not have eradicated the first time. I think these guys are good and do good work... IF they're able to solve it in that first visit. In two separate paid visits now, the "follow-up" appointments to check their work that THEY INITIATE get canceled. This last time, they rescheduled SIX TIMES, all last minute, after the time they were supposed to have shown up, or without any warning at all other than a "reschedule text" later. Do NOT pay your invoice after that first visit until you actually KNOW the problem has been solved, because the "free" follow-up appointments have been canceled last minute way too many times. And this was with written acknowledgement that the job had not been completed. I will share their "understanding" and empathetic "we're standing you up again" template here. Considering they started repeating excuses, I'm surprised they didn't accidentally send me the template itself: "Good morning, [customer]. We sincerely apologize for the [short notice, confusion, inconvenience]. Unfortunately, the technician assigned to your service has informed us that he is [sick, injured, forgot ladder, custom]. We appreciate your understanding, as this situation is beyond our control. Would you be available to reschedule your appointment on [Mon-Fri] (##/##) between ##:## and ##:## [am/pm]. Please let us know if this works for you, or kindly share your availability. Thank you for your patience and understanding." Honoring their appointments is NOT outside of their control. It's baffling a service provider would write this -- I will help translate: "We make one attempt at a job and then invoice you, stand you up multiple times for our advertised and self-initiated follow-up appointments, and then straightfaced gaslight you over text. Thank you for your understanding. We count on you being flexible, infinitely tolerant, reasonable and professional when workmanship issues arise, so that we don't have to be."

We had an ongoing rodent problem in our attic and crawlspace for a long time and tried a few pest…read morecontrol companies to help, but none were able to resolve it. After calling Attic crew, they delivered a standout experience and have seemingly solved our issue. Specifically, Juan Grattan led our project and I highly recommend him. On the initial consultation he came out and did the most thorough inspection I had seen. Looking into every possible space for many hours and delivered us a quote that was itemized so we knew exactly what we were paying for. We payed for the rodent proofing with a warrenty and this was a great value. They were true to their word. It was a process of continually finding new entrypoints, closing them off, and identifying changes. They came out numerous times to inspect and make improvements over the course of 2 months and finally got it under control. Each time they came out, they did not charge anything additional. Juan made sure to keep a very high bar for the work being done and earned my trust.

Tom was prompt, friendly, and gave me honest advice about my attic space, without trying to sell me…read morea solution I didn't need. It's obvious that this company believes in long term relationships with homeowners built on confidence and trust. This is the kind of referral I come to Yelp for

My neighbor recommended Ulysses for my daughter's house that was had a lot of ants! He squeezed us…read morein that week at very late notice and after spraying inside and out ( safe for pets as she has a dog, snake and chameleon) the ant problem was under control. He is so great that he doesn't take payment the first visit, not until 2 weeks after with a follow up visit. I would highly recommend him.

Phenomenal and professional service by a very stand up guy. Truly feels like a partner in our home…read moremaintenance and not someone out just to get money from us quarterly. Highly recommend

I wish i can put 0* here. I have rodent issue in my backyard and i found out this company on google…read morereview, wish i would have checked yelp before hand. The initial assigned person promised how their bait and strategy is advanced and even have a entire village built to test the poison bait, DO NOT TRUST any of that. I paid $100/month not including several hundreds of dollars in the initial service, all they did is come and replace bait station, when asked to do more to put it under control, the only thing they did is to put snap trap inside the station, nothing more after that. they killed probably 6(visible ones) or so rodents through half year of service, i did that myself within a week with snap trap and poison. Then winter came, the rodent activity got worse, got like 8 rat holes and a collapsed stone tiles. And i told them i saw a rat peaking outside the hole the other day, and the onsite dude told me it could be anything, and if i don't take a picture of it, they wouldn't trust what i said. i mean i subscribed them for the exact service and there are holes all over a corner of my fence, do i look like i subscribed and paid $100/month for fun? Most of all, this is no way to talk to a customer, it takes years to build a trust, and only 1 second to destroy. I was willing to give them 1-2 month to give them one more try, but the dude just told me i should cancel it which i did. and the dude ended up taking away all my bait stations, including ones i owned myself, i thought i paid hundred of dollars in the initial service to get those bait station and baits and $100 per month for those. This is a company that you pay money to them for a service, and they spend more time telling you what you need to do than do it them.

Service since Sept. 22 ongoing issues since then. It seem they never can solved the issues…read more (no clue what they were doing ) Called tried to speak to a manager on 04/14 and 04/17/2023 and again today. Still no feedback from them ..