I was helped by a nice fella named Jaden. He's a salesperson for Aptive and was highly informed on services, current offers, availability, and pricing. I never felt pressured to buy and I felt like I was only being informed of my options. I ended up buying their premium package which included a one year package, sprays, resprays, traps, and more. The team came out next day to do a full perimeter and interior, remove nests, webs, etc. They wore covers for their shoes when indoors, we're polite, professional, and efficient. All in, they did my 1400sqft home in about 30-40 minutes. Highly recommended. read more

Dishonest business and a scam!!! They use tactics to keep customers on their contracts longer than agreed, and the cancellation process is extremely frustrating. Three days before my one-year contract ended, I called to cancel and specifically asked to ensure I would not be charged again. Instead of processing the cancellation, I was offered a coupon and told I must call back on the exact contract end date, or I would be charged a cancellation fee. When I called one day after contract ended, I discovered they had already charged me additional month of service the day right after my previous call. Customer service then blamed me for not calling on the exact end date and refused to issue a refund. A supervisor later offered a $20 discount if I agreed to extend the service beyond the contract term, stating that only then could the overcharge be refunded. I declined, as I only wanted the service for one year. The refund was then refused. This experience felt misleading and unfair. I would not recommend this company based on how they handle cancellations and billing. read more

I had an Aptiva sales boy stop by my house today. He was extremely rude, condescending and called me a name as he left. If he if a representative of your company you need to really up your standards. read more

Stop sending door-to-door sales people who do not respect no solicit signs and ring your doorbell and knock three times in 10 minutes during the day and then when no one's home come back to your house at 9 o'clock at night, knocking and ringing the doorbell again. read more

apr 21 2026. these guys are back at it again. the salesman came by twice despite a very prominent "no solicitor" sign on my front door. do not do business with this company which i've been reporting now for years! read more

Aptive Pest Control is back out with their high-pressure sales pitch, and blatant disregard for No Soliciting signs. I added a note to mine saying "This includes you, Aptive Pest Control", and captured footage on my doorbell camera of the guy acknowledging the note, just before he knocked on my door. I would give negative stars if I could. read more

Update: as you can see in the comments they are offering to "make things right" ..what a load of ****! They don't offer actual pest removal service, they won't work with you unless you buy a subscription, and their customer service people don't seem to know how to read reviews before responding. Don't let their tone fool you, the entire ethos of this company is a scam and dirty sales tactics followed by failure to perform what job you actually need. DO NOT USE APTIVE! None of them seen to understand ethics and professionalism. The fine print in the contract is so one sided I had to report them to the state!!. Nearly any other company or individual will be better to work with. read more

This is the worst company I have ever had to deal with. They keep customers on contacts and make it impossible to discontinue services. I had to wait an entire year to finally be able to cancel with them and you can only do it by calling them. They also don't allow you to remove your payment method, so you really have no control of your account or payments. I told them I didn't want their services and they told me someone had to come out even though I wanted nothing to do with them. They said they would discount the charge (for the service I didn't want) and they ended giving me a credit even though they new I was going to cancel my account. They make you call them on a specific day to cancel probably with hope you don't do it and they will lock you into another contract. I have had to spend so much of my time dealing with these people. They are dishonest and a scam. DO NOT USE THIS COMPANY. THEY ARE HORRIBLE!! read more

I actually need an exterminator -- and I still wouldn't do business with this company if they were the last bug-squashers on Earth. Let's set the scene: I've got a very clear "NO SOLICITING" sign on my door. Not in fine print. Not hidden behind a bush. Front and center, bold letters. This guy strolls up like he's never seen a door in his life and rings anyway -- during naptime, no less. Bold move when there's a toddler inside whose emotional state is held together by one granola bar and a Bluey episode. I told him now wasn't a good time, and he said he wasn't here to sell anything. You know what happened next? He started selling something. Either he's a liar or he thinks a pitch doesn't count if he smiles through it like a used car in khakis. He clearly didn't understand -- or care -- that I was wrangling a meltdown in progress while also trying not to melt down myself. And the kicker? I genuinely need pest control help. I was ready to hire someone. But not this someone. You lost a customer before you even finished your first sentence. Bugs can stay longer than this dude did. Hard pass. read more

Joseph from Aptive was "in my neighborhood helping people out" and came to my door. After being told clearly that I was not interested, he continued to stand on my porch and talk after I went in my house. I came back out and told him again that I'm not interested and he needed to leave. He continued to ignore me and carried on with his sales pitch. Only when I yelled at him to "leave my property now!" did he finally stop talking and go away. I would NEVER spend a dollar at this business and will strongly recommend the same to anyone I know, every chance I get. read more

He walked around a closed security gate. He said he'd signed up neighbors, first names of people I never heard of. The price kept going down. He didn't have a business card. Polite but pushy. I told him repeatedly we'd just had our regular service a week ago and maybe he was hard of hearing. Finally turned and closed the door. read more

After paying monthly for a year and a half they still have not resolved my issue with ants. I have now cancelled service. I would not waste my time with this company or their door to door salesmen. They have a good song and dance but are completely ineffective. Poor results or should I say NO RESULTS!​ read more

They say their products are safe, but after 2 treatments ( the technicians knowing full well we have pets that utilize the yard), and waiting a day to let the product dry, my pets are experiencing allergic skin reactions that my veterinarian says are environmental (likely due to the chemicals used). Customer service was unhelpful, rude, and nonexistent, and very resistant to us canceling our plan due to this. In short, they want your business (door knocking at 8pm or later), but following up with customer care is worse than poor. read more

Aptive Pest Control - Inflamed dog ear - Pest Control Near Me - Fife, Washington

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Terrible company , the service is not effective, when pests come out , they blame the nature? is this what we are paying for . when we cancel the contract they charge 200$ read more

Knocked on my door 3 times in the evening from 6pm to 9pm. Same tactics as Axiom Pest Control. People riding hover boards around the neighborhood ignoring no soliciting signs and waking up everyone. They'll hit you with the "we need 2 more people to sign up we got trucks coming tomorrow." "Your neighbors all use us" Do not do business with people who ignore no-soliciting signs and make up lies. None of my neighbors use them. read more

DO NOT USE APTIVE. They are a predatory pest control service that will hide the fact that doing service with them is a subscription. I paid over $400 and still had ants. I didn't request services again. Then they send another bill for $200. They are manipulative and everything you should not consider for a pest control service. read more

Impossible to cancel service. We decided we don't want this service anymore. We are fine with paying out our contract but NOBODY responds to multiple outreach attempts to addresses and phone numbers on the website and in the contract. Do not use this service. read more

Aptive Go/Environment is a scam!! Listen to the reviews, they are the worst of all pest control company. Charged me on July 30, 2025, and refused to service my home on August 2, 2025 because I want to cancel the monthly subscription on August 1, 2025 and also refuse to give me a refund for not performing any service. I filed a dispute with my credit card company. Stay clear of these scammers!! read more

Aptive Pest Control - this was the appointment they didnt honor, they cancelled without letting me know. - Pest Control Near Me - Fife, Washington

This company does not respect no soliciting signs, the guy actually said, "they're trained to ignore them". A second guy came by to "apologize" for the first guy that came. Obviously, it's a game and y'all gonna find out the hard way people aren't playing around these days. When someone has a no soliciting sign it's best to leave them be instead of ruining any chance you had with earning their business and pissing them off in the process. I respect company's that simply leave a card, or pamphlet. I need to hire pest control for The Aptive bugs running around the exterior of my home. read more

Aptive Pest Control - Pest Control Near Me - Fife, Washington

Addendum to original text: I had hoped the company would do the right thing, but their actions are geared towards offering an apology and not looking into the issue. Reminder, they are supposed to register with the village. They did not. They are supposed to follow the village's rules for solicitors. They did not. I have been in contact with multiple people at Aptive, and they are pretty much worthless: Rhiannon (phone), Alexis Voss (email) , Jasmine Outlaw (email) , and Anthony Fischer (email). Lots of apologies, but seemingly have no intention of looking into the issue and even less of doing anything about it. I'm still looking for answers as to why the sales person was taking pictures of the inside of my garage and what he is doing/has done with those pictures. So, I'll keep posting updates to warn others of their sales tactics and lack of issue resolution. RM R M. McHenry, IL 012 May 16, 2025 2 photos BEWARE!! when their unsolicited sales call results in me having to create a POLICE REPORT, you know the company is not good. Not only that, but the company will not call me back. Here's the story: sales kid rides up to front door on his Segway, ignores the 'no solicitors' sign and is told we are not interested. Unbeknownst to me at the time, the sales kid decided to detour on his way to the front door to the side of the house to take pictures of the inside of my garage. After being told we are not interested, he decided to not leave the property, but navigated to the garage again to take more pictures. I discovered his covert activities when I was reviewing our security videos. I did call the company and eventually spoke to Rhiannon (located in Utah). She said someone would call me back within 24 hours. it has now been 96 hours. Attempts to reach her again have been unsuccessful. The company did not register with my village (as they are required to do). Beware: your house could be next!!! He is nowhere near our front door. Beware!!!! read more

This company had a rude salesperson trolling our neighborhood. Have asked him three times to stop coming, but he persists, pretends like it's his first time here and then proceeds to tell lies about other neighbors that supposedly have signed up. He then acts extremely rude and unprofessional but based on their other comments that seems to be what you should expect from this company. read more

Aptive Pest Control - The rude salesperson who trolls our neighborhood on behalf of this terrible company. - Pest Control Near Me - Fife, Washington

Cayden came up to my door and was very nice and respectful. It seems like he does great work. If I ever need anything I would happily hire him. read more

Predatory service. Had a contract with them, after my last service on the contract the guy invited me to renew my contract, I declined. We confirmed I'm discontinuing service. But I continued to get appointment messages and guys showing up, and I'd have to tell them I cancelled. They said I'd only be charged if they went through with the service...looked at my account and i WAS charged for that visit. After months of this, getting yet another text of a guy saying he's on his way, I texted saying I've cancelled this long ago. My contract ended, I keep telling you guys this, etc. He informs me it's not cancelled unless I call some 800 #. After discontinuing the service in person and months of convos about not wanting this service anymore as people came, this is the first time an 800 # is mentioned. Just avoid this shady headache of a business. read more

I don't recommend this company. For a visit that is 5 minutes long, they charge me $130. The contract was a confusing contract that was not ethical. They also freeze my credit card information and continue to schedule service and bill you for services. I had some ants in the yard that I wanted to get taken care of. So far I have paid for four visits, and then they are forcing a fifth visit, which I didn't want, since it is not effective, but they continue to force it, citing that my contract was for five visits. When I challenged their contract, they deleted my account and sent me a bill of $199 for canceling the contract. I talked to the customer service and the supervisor; the supervisor/manager was very rude. I wish I had read the reviews before hiring them. Later I checked consumer reports and found multiple complaints about them. I agree with Ian D. They are a predatory pest control service and manipulative and will hide the fact. I don't recommend them. read more

It's pretty much a fraud. Have been with them for around 7 months before I cancelled. Also keep in mind to cancel they will charge you as their initial service is ~$300 they they waive if you sign the contract. We had problems with ants and they not only serviced a few times on schedule but also came multiple times outside of schedule with zero effect. After cancelling we got some supplies from Amazon and ants were gone. I'm not sure what these guys are doing but there surely is no effect at all. read more

Teach your sales people what No Soliciting means! Multiple days of them interrupting my work while they ring the door and knock with a big sign right there. Won't use any company that is this disrespectful. read more

The sales goons they send out on their stupid little hoverboards and their pushy attitude sales tactics are going to cross the wrong homeowner one day and it will not end well... FAFO. This company has had a reputation for a while (see below). The canned, BS responses to negative reviews are old and annoying... https://www.palmbeachpost.com/story/news/local/2020/05/29/pest-control-company-reportedly-pesters-wellington-residents-drawing-councils-ire/41750455/ read more

Door to Door SCAM. I dont know who is writing positive reviews on Google, but just check our their BBB rating and complants and thier Yelp reviews. This is the pest service for you if you want to hassased by phone, text and email. However, try to call and they can't do anything. Its a total SCAM. read more

BEWARE! Might be my own fault by rushing to sign...but it didn't click in my head that I was signing a year contract. To cancel is a $200 fee. Why? I feel like I've been had! read more

I don't want to give this business even a one star rating but I can't submit the review without doing so. If an Aptive representative comes to your door, send him/her away. Their service is not worth what they are charging. The number of times they service your property is far more than what I expected. I was told that the amount I would be paying would be far less than what I was paying with the current company I was using. I noticed more ants in my lawn than I had before I had started with Aptive. In addition to having higher payments, when I went to terminate the service, I was told I had to pay $199 to cancel my account. Consensus -- stay away from this service. read more

Pushy salespeople that come multiple times a week and ignore all "No Soliciting" signs. A particular salesperson has showed up twice this week and doesn't get a clue. We've told this exact same person a few months ago that we weren't interested but they repeatedly try to talk no matter how many times you tell them. On one of the occasions, the person even tried to claim that my neighbor couple houses down just signed up for their services for ants and said a name. Like someone else reviewed here, the name was bogus and I called them out on it. Then he was quickly trying to fish for a name like a bogus psychic. read more

Echoing what others have said here. A rep showed up at our door was incredibly pushy. Claimed that a neighbor down the street uses them and they were just trying to get more customers in the neighborhood. Would not take no for an answer- when I said I don't deal with this stuff (as a way to get them to stop) they continued asking when my partner would be home. Could they come back before work? What time? To the point where I felt the need to google them afterward to make sure they were legit. To say the least it was off putting and enough that we know we won't be seeking services from them and hope they will stop showing up. read more

I contracted for yellow jacket removal, paid over $300 and was assured that they would get rid of the yellow jackets. They didn't! I called back to have them complete the job they didn't do and they told me that it was a one-time contract. If I wanted a follow up I would need to pay for another service even though they failed to complete the initial service. The technician that did the service assured me that he could eliminate the yellow jackets. I really believe that he know that he couldn't since they were in the eves of the roof, not an open hive. They may be good at stepping on ants, but don't expect them to do what they promised. read more

Extremely insensitive and pushy salesman! I politely tell him I don't have time to talk and he insists on taking my time. I should have just closed the door. I thought that would be rude, but in fact, him not leaving despite me telling him multiple times I have to go, is ruder than me closing the door. Isn't there a zero star rating? read more

STAY AWAY: $180 a month JUST to dust away cobwebs and spray around the perimeter. We have more pests than ever even after using them for months. They lay out traps you can get from the store for like $10, and do some spraying... the MOST work they do is going door to door lying to you about your neighbors using them, trying to get you to pay them an exorbitant amount of money!! Husband signed up for a two year plan, and after awful service he called them to cancel and they said it'd be $190 to cancel the contract! Just pathetic. read more

Another Aptive on his Segway salesmen at my door today. After a couple not interested to him he continued to try and sell. Bedford Mi requires solicitors license to go door to door in this county. He didn't have one. Tell your salesman to read the room better. He pushed my limits to get him off my porch. All recorded. read more

Pushy, pushy salespeople who come knock and ring your doorbell multiple times a day will all by itself keep me from EVER using this company. When I hobbled to the door two days out from having KNEE SURGERY and told them that I could not stand and talk right now he just told me it wouldn't take long and launched into the spiel! I said AGAIN (with visible crutches and wrapped up) that I was not going to stand there b/c again I just had surgery, he just kept going! like WTF? I get it, you probably make no money if you don't harass people into services but y'all just GUARANTEED I will never use your company. Ever. To the company-NO ONE LIKES DOOR TO DOOR SALES. Jump into 2024 and advertise online with good intro deals and y'all might do better. I also have a NO SOLICITING sign. read more

Frustratingly pushy sales tactics; very expensive charge for minimalist service; excessive service fees, even to cancel service. Make no mistake - their business is rent collection for customers who sign their horrid contracts. Steer very clear. This company is scum. read more

Reps stopped by my home unsolicited twice in the last week. Several times we politely turned them away but they were very persistent and obviously do not care for the impression they leave on people or fostering positive relationships with customers. I would not trust them with pest control because if they knew a thing about getting rid of pests, they would've gotten rid of themselves from my property far earlier. I might give them a try sometime if I felt like I wanted to work with a company who might harass me and bully me around. What a way to do business. Also, if you ever pay for their services, you'll know how much of that price is inflated by them paying these guys to pester the neighborhood. read more

Matt from Aptive has knocked on my door 4+ times in the last 24 hours despite being told numerous times we're not interested. He ignored our "no soliciting" sign which he acknowledged was there. My wife overtly told him we were not interested and he continued to come back. I called Aptive yesterday afternoon to instruct them not to send anyone to my house anymore. After filling out some paperwork, seemingly to fix the problem, Matt showed up AGAIN this morning. This dude is a problem and I recommend not answering the door if he's the one knocking. As for the actual service, we used them for about a year before canceling. They dropped some unexpected bills on us which we were not a fan of. We reluctantly paid them and moved on from their service. read more

Aptive Pest Control - Overbearing Aptive rep. - Pest Control Near Me - Fife, Washington