Michael has always done an excellent job of taking care of the property and communicating with me…read morewhat he has done. Independent Pest Solutions is a very capable and professional provider. I highly recommend them.

There is no satisfactory way to explain just how pleased I am with Independent Pest Solutions…read more I've had numerous occasions to call upon pest control companies and until now none of them fulfilled my wishes. They always found a way to explain away a problem and subsequently leave it up to me for the solution. I had a wasp nest take up residence in the crawl space of my home. The company I hired initially said, "I am not crawling down there and I don't know how you're going to deal with it". Scott from Independent Pest Solutions indicated it was a problem and found the solution. There was no hesitation, no effort to explain it away and leave it to me for a solution. He know what do and how to make it happen. I am so very thankful I fell into this company. Frankly, I sincerely pray, these guys stay in business because they deserve our trust and patronage. They are the best in every way.

We have never used anyone else for pest control but I can not see any reason to change. They are…read moreon time, and follow our direction on the gate to our yard and let us know if there are any immediate needs. I will continue to use them even though we no longer have any issues.

Signs of rodents around detached garage and in yard: Rambo agreed to perform detailed inspection of…read moresuspect areas and provide verbal and written reports at a cost of $150 and to credit $150 against the cost of a multi month service contract. They also offer discount for longer term service contract- The tech who came out was on time experienced and professional and was willing to point out areas of concern on the spot:I knocked off one star because the phone rep was unable to explain how the contract worked in a way I could understand and put me on lengthy holds twice before offering the stand alone inspection of the areas I was concerned about! Another company I spoke with effectively wanted a contract worth $1000 BEFORE they made an initial inspection do Rambo was much better to deal with than some others

We've had All-Shield over a couple of times for seasonal ant issues in Sumner. The first time they…read morecame, the ants were gone for about 6 months. They are always on time and good communicators. This time we signed up for regular, quarterly treatments, to be proactive.

Without a doubt All-Shield is super efficient and effective! I live in the woods (10 miles outside…read moreof Shelton) in an extremely rural area with all kind of critters, insects and wildlife. It was super important to me that we be environmentally friendly, yet get rid of the pests. Their quality, timeliness and effectiveness are top notch. Without hesitation I recommend All-Shield. Call them if you want to stop 'being bugged.'

I called them a couple weeks ago for a quote to get rid of mice. The lady who answered the phone…read morewas polite enough in the beginning and answered my questions. But somehow, when I asked whether or not she could email me the quote information, that seemed to trigger her for some reason. You know that tone of voice someone takes when they're smiling through gritted teeth? That's what she gave me. She said they don't have the information in email form and "I don't have time to write it up for you". Then she reminded me rather gruffly that they've been in business for 30 years so "we know what we're doing", told me to have a nice day, and hung up. I decided to go with another company with better customer service. It's not even whether or not you could email me - I get it if you can't. But three decades of being in business is plenty of time to learn not to be rude.

We found a hornets nest on Sunday and were able to schedule an extermination by the following…read moreTuesday morning. The prices were reasonable, slightly lower than other places we queried, and the timeline to remove the hornets was weeks faster than other pest control companies so it was a no brainer. Tim, our exterminator showed up right on time, we walked through the service, and he pointed out follow up items for us to keep an eye on, in case we have infestations pop up again. He was very knowledgeable, professional, and thorough with his services. We will be keeping his card handy should we have any future pest control needs.

Anthony is back, and we couldn't be happier! He consistently provides exceptional service and…read moregenuinely cares about his customers. He always calls ahead, arrives on time, and brings a friendly smile and positive attitude. It's always a pleasure to welcome him into our home. We truly value his professionalism, reliability, and kindness. Anthony isn't just our trusted technician; he's become a friend. We're so glad he's back! Thank you as always, Anthony! The Haverly Family :)

I would not recommend Insight. Over the past year, service has been extremely inconsistent with…read morerepeated miscommunication and incomplete work. Basic tasks like checking rodent bait stations and removing cobwebs are often missed, despite being charged monthly. My last experience was especially frustrating--a technician said he was on the way, never showed, and later claimed my gate was closed when it wasn't. He promised to return the next day but didn't. When I called the office, I was told my service had already ended, which completely contradicted what I had just been told. Overall, the company is disorganized and they overcharge. I'm glad I am finally out of my contract.

I used these guys for a long time. I had the same tech for a while which worked out well, but they…read morestarted to churn through workers. I ONLY wanted the rat boxes done and repeatedly stated to the company that did not want chemicals sprayed around the house. I would tell the workers this the day before to remind them and they still could not follow that simple instruction. Less work right? So, they screwed up many times. The final time was December with another new guy showed up the day after I reminded him, in writing, not to spray chemicals. Guess what, they showed up the next day WITH A SUPERVISOR, and proceeded to spray chemicals all around my house. They also put GLUE traps in my crawl space without asking and I never would have authorized that. I decided to cancel my contract AFTER that and called the company running the comcast-like gauntlet of 'what if we gave you this or that credit'. I declined and asked to cancel and they removed my credit card. I was not informed of any remaining balance. After that, they sent me a bill for the service that they once again screwed up. Keep in mind I paid full price to these guys for years just to have the rat boxes done so I was grossly overpaying and they got way more out of me than they put in. I called them to dispute the bill, they said they would call me back after running up the chain. They didn't. Instead they insist I owe them money for a SERVICE THEY CONTINUALLY SCREWED UP. They are an extraordinarily incompetent company that can't follow simple instructions.

Worst experience ever. In summary, they bragged about how good they were and that they were…read moredefinitely going to take care of the rodent that made it's nest in my home. This company went from throwing bait without traps on first visit, to setting snap traps inside and outside on second visit, to showing up and the owner of the company saying those are the wrong traps and set them all off. This was supposed to be the final visit, instead this person claiming to be the owner was there to make a bid to my landlord for more work. He said he would be back Saturday with the correct traps as he was there to "bid" a crawl space clean out, not address the current contract of getting rid of the rodent/s. No call no show Saturday. I called the front office Monday to confirm they would be bringing the correct traps out and to set a new day. She said someone was coming out today/Monday- even tho no one scheduled that with me. Needless to say, by the time they did come back out to address the original contract, they removed all but one outside trap. Then that technician insisted on coming over to check the trap on a day I wouldn't be home. I asked him to come by on a day I am home as I am not comfortable with people being at my property/house when I am not. He said he will just get permission from the landlord since she paid the bill. Why would a person/company not respect such a simple request? I feel awful that my landlord paid this amount of money for literally nothing but a headache. If you haven't hired them, might as well try anywhere else first.

Mike never calls you back! Left two message. Obviously doesn't want any new customers! Voicemail…read moreand text messages left. Common courtesy would be to at least return a call or message and say he's not accepting any new customer.

Called Rainier Pest Control after discovering yellow jackets going into several locations in the…read moresoffit area of our patio area. As I was I was going to head out of town the following day, I was pleased when Mike told me he could fit us into his schedule the next morning. He texted the next morning and was there by 9:30 am. His service was informative, complete and professional! We were able to leave town for an extended weekend feeling confident that this potential infestation had been dealt with, with his assurance of follow up service if they were still there the following week. No sign of any further infestation or problem! Thanks to Rainier Pest Control for prompt, exceptional, professional service!

Came to my apartment for bedbugs. And moved all of my furniture with out my permission, sprayed my…read morebeds which are wet and to put the icing on the cake i am mossing $500. Linda was asked about it said she didnt see any money and that i was standing there the whole time which is a lie. Linda told me that i needed to go outside and i asked her if i could help her with anything she said no so now we bave a huge problem i would not recommend this place to anyone whatever chemicals shes using does not work because im still having problems with bedbugs also she informed me that she would drill holes in my walls which she never did linda only sprays the baseboards which isn't killing anything. And she completely destroyed my apartment my furniture was flipped all over for whatever reason.

I had a lot of wasp nests under the eaves of my two story house and they were starting to get…read morereally active. I saw the ad for Day and Knight Pest Control and immediately called Dennis. I liked his phone message, which laid out his credentials and company focus (a good job for a fair price). He swung by to take a a look, quoted me "less" than his original estimate, and offered to do a lot more than I expected. He arrived early, took care of every single nest (there must have been at least ten), sprayed my perimeter--and my fence!!--for assorted pests, gave me great advice on just about everything, promised to come back and check the job in two weeks, and refused a tip. I can't say enough good about this guy. I'd hire him again in a second, and recommend him without reservation. I'm a fan, too. This guy is the real deal and he has excellent customer service. I'm glad I found him.