This Apple trip was long awaited due to COVID which no one can control BUT what can be controlled is theft by airline employees. It's shameful that customer's sentimental and valuable items are stolen regardless of your "policy" which is not a good business model (FYI). We will not recommend flying Frontier based on our traveling companions experience. True it is cheap and there are no frills which ok, but that does not mean going through the customers luggage and stealing from them makes it "ok". There is an element of shame on Apple Vacations as well since they use this airline as a charter. Do not recommend. read more

Doesn't deserve this one star. If you like to wait all day to go no where then this is the airline for you. Zero customer service. No help line. If you want to pay extra for seats and luggage only to rebook on another airline, give it a try. read more

THE FINAL FRONTIER I think riding in a covered wagon across the Great Plains would be more comfortable then this. I am writing this review from 21C on my way to Atlanta. I started out my adventure in 23B but thanks to some negotiating and trading on my part I've ended up here. I can tell you with an honest opinion that both seats are uncomfortable. My only bonus is I went from sitting between two people to having an empty middle seat next to me. That's worth one star at least. The seats look nice and you may think it's leather but it is possibly pleather. It is not comfy at all. It's like some one took plywood and stapled pleather all around it. My buttocks are starting to hurt and I've only been sitting in it for an hour. I am not looking forward to the next hour. I can only imagine that this is what the settlers felt like in that wagon. The seat also does not recline not even an inch. I feel like I am sitting up straight like I just got in trouble from the captain. I hope he's not flying in the same seat I am sitting in because that would scare me. At least I know he wouldn't fall asleep. Don't expect free water on the plane. That will cost you $2. Coffee $2 Soda $2 I'm seeing a Spirit Airlines theme here and I'm not liking it. They also have these happy hour packages. They printed the sales brochure with a high price slashed out & a lower price next to it. Congrats to the marketing department on making a crazy price and the slashing it out...only to print another crazy price next to it. Here's an example of this amazing savings. 4 alcohols, 2 non alcohols & 2 snacks would cost you $37.92 but thanks to the slashing of prices, now you can get all of that for $29.99 but wait there's more. Just kidding there isn't any more but a hole burning in my wallet. When I went to print my boarding pass the website said choose your seat. I looked at the map and the cheapest seat including the last row was $4. What? Who makes up these numbers. I skipped that screen and the seat shot up to $10. Now you're just being mean. I went to skip again and the screen said you will not be traveling with your loved ones if you don't pick a seat. I'm starting to think the website is threatening me. I didn't care because I was traveling without my family so your threats mean nothing to me. And for $0 I was given row 23 and a middle seat. I guess you showed me website but I'm laughing now from my aisle seat. They will charge you for a carry on bag. Go to the website and check the sizes you are allowed for a personal item. It will also cost you more if you don't purchase the ticket for your bag from home. Do it at the airport and the price goes up! Bags do not fly free here. I don't get being charged to carry on my own bag. That truly makes no sense. I highly recommend you print your boarding pass at home. The airport is a mess and they require you to check in 45 minutes before the flight if you do it at the counter. I didn't have to worry about this because I had my boarding pass and my personal item. I got my whole life packed into a backpack because of the principal of it. The flight crew was nice. It's old school so they actually do the safety announcement live with props. I can appreciate that. I enjoyed the flight attendant who was reading the card. He kept losing his place and skipping stuff. The humorous part was watching the male flight attendant standing in front of me giving the guy reading in the back of the plane the death eyes. I truly wonder which ride would have been more comfortable the wagon or this airline. I guess we will never know the truth unless we go back in time. I will tell you I got an incredible deal. Round trip on Frontier from Chicago was only $108.00 with tax. If I put that amount in perspective that's round trip for me in a taxi from downtown Chicago to the airport. I just hate these hidden fees and it's enough to drive you made. I've got an idea for the marketing department. Why not charge me for the air I'm breathing. The cabin is pressurized but if there is a loss of cabin pressure a mask will fall from the ceiling. What if the flight attendant says "your mask will not fully inflate until you swipe your credit card" and there you go. We have another add on. Cha-Ching! It's brilliant and if you start doing that then I want a cut of it. Yes I wrote it here 1st. I charge for my marketing ideas like you charge people for water. On my return flight to Chicago I got an old frontier plane & u want to know what it was completely opposite of the new plane. The old plane was actually comfortable. The seats were comfy, reclined & had a headrest. I was able to sleep & my buttocks were happy. The new planes have gone backwards in aviation history. Will I fly frontier again? Probably not unless another great deal like this comes along. These fares are perfect for long weekends where all of your clothes fit in a personal backpack. Just remember to pack your own food and drink on the frontier! read more

Frontier Airlines - Your charging me 99 cents for a mixer? Really? I just spent $13 on two mini bottles of alcohol. - Airlines Near Me - Chicago, Illinois

Airline is cool with the good deals on flights, clean planes, seats look nice but uncomfortable as h*ll, check in process is fast, and etc. The bad thing about them is that they always have delayed flights but its for about an hr avg thats not bad. Always expect to have the flight delayed by an hr of you fly with Frontier. Also the service in the east coast seems to have to more of the rude people. read more

Frontier Airlines - Check in counter - Airlines Near Me - Chicago, Illinois

Cheap seats, but you pay for carryon bags if you book via a third party. When I arrived at the counter, it was unstaffed. When I tried to check in via the eTicket kiosk, all went well until the system told me it would me $50 for my carryon bag. I returned a bit later and talked to some folks waiting to check bags --- still no staff 90 minutes later! --- and found out I could pay for my carryon at FlyFrontier.com for "only $25" or check it for $20. I used my smartphone and opted for $25 as the most time-saving option. It's a good thing, too. On top of everything else, the flight was delayed. I will not be booking on Frontier Airlines (voluntarily) any time soon. Poor performance all around, folks. read more

If yelp allowed for negative stars they'd be getting it on this review. After arriving for an 11:15 flight at 9:15 AM with 2 kids traveling home from Milwaukee to SD, we were notified every 15 minutes that the flight was delayed for six hours before having our flight canceled. With three inept 20 year olds at the counter who were useless in helping us figure out to get home, we noticed that they'd sent us an type form email giving us to options for reimbursement, both leaving us in Wisconsin or Chicago overnight and being out of pocket in the neighborhood of $2,000.000 for tickets home on another airline, plus rental car fees, a hotel room, dimmer for four, additional parking fees in San Diego and lost work the following day. You cannot speak with a human unless you have extreme patience. If you get a human on the phone they're insolent and ultimately useless and indignant. Honestly, the gal on the phone can f@ck straight off. Also, don't accept the voucher, there was young lady in the terminal who has a handful of them and was further from home then when she started. She'd spent the night in an Atlanta area airport only to be stranded again in Milwaukee trying to get home. The entire experience was and continues to be miserable. read more

Frontier Airlines - This is our plane sitting idle for 7 hours. - Airlines Near Me - Chicago, Illinois

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O'Hare airport parking was a horrible mess today as they were only allowing airport employees access to parking. Due to my delayed parking at another lot, it was very close to my departure while going through security. Normally I don't have an issue with flight crews going before me through security, but due to the close in nature of my flight a Southwest crew was quite rude. Even after advising that I was afraid of missing my flight, the Southwest crew took their sweet time while unloading 4 carry-on bags. I believe they did this on purpose to further antagonize me. I will never book Southwest again! On a much more positive note, I was able to get on a Frontier flight as the pilot reopened the door at the gate so I could board at the last minute! Talk about two different ways of providing customer service! Kudos to Frontier!! read more

Worst airline EVER ! I purchased a flight changed location paid the change and difference fee ! After having trouble with seating an luggage I asked for refund they said no only flight credit forcing me to just take it or lose my money was told to use same confirmation to book new flights.. so here I am trying to use credit and I'm being told it was never canceled and I didn't show so I lose 300$ I asked to speak to manager was literally on hold over 30 mins and then got clicked on called back and got transferred 3 times !! So disappointed in this airline it's such a hassle to deal with them ! Literally fees for everything!!! read more

Horrible and dishonest airline!! They literally have stolen money from us, and trying to get it back has been nothing short of a nightmare. Clearly they just want us to give up so the can keep the money they stole. Spend the extra and go with a carrier that is reliable, that cares, and doesn't steal from their customers. Our flight was canceled just hours before our departure, they gave no reason for the cancellation. They made no effort to re-book with them or any other airline and left our entire group stranded trying to find new flights at our expense on extremely short notice. We also paid for extra luggage. When we got our refund, it was well short of what we paid. And now, they are refusing to correct it, trying to say we have to write to the company to complain to see if they will correct it. Absurd, run from this airline, I wish this treatment on no one!! read more

Frontier sent an email and canceled our flight in April 3 days before we were leaving. We had 9 family members flying from ORD to SRQ direct. Frontier could not offer us any other flights until the middle of May. They said we would refund our money but that was it. We had to pay more money, not fly direct, change our destination and order 3 cars in order to make it to destination Sarasota. We were traveling with a 3 year old and 2 infants. It was a total inconvenience and expense. I tried numerous times to talk to a supervisor at Frontier and the communication was terrible. They put me on hold or hung up on me or promised to call back but never did. They gave a $100 voucher for each member of the family that had a ticket. I wanted the vouchers in my name or transferred over to me because the trip was a Christmas present and I paid for everything including the increase in price due to the flight cancellation. Frontier said that I can't get the vouchers in my name and it can't be transferred over to my husband and myself so there is $500 totally gone to waste. I am so dissatisfied with Frontier and how they handles this problem. On top of everything else they said they knew about the flight cancellation 10 days before they sent out an email and so gave us only 3 days to scramble to save the family vacation. Why would they have waited and put so much pressure on us to fix the problem? Will never fly Frontier again. read more

Only gave one star because I can't give negative 5. Had a round trip booked and each flight was delayed with zero information made available. I hear that it's very very common practice for frontier to delay passengers and offer no information or compensation always claiming no responsibility of their own and saying "it was an act of god." At another frontier gate next to mine they deboarded the entire plane telling passengers there would be a lengthy delay only to immediately reboard those persons who didn't leave the gate and THE PLANE LEFT without the others who only went to the washroom or to get a bite to eat. Unbiased employees of the airport said "they are by far thee worst airline" needless to say I won't be flying frontier again even if THEY paid ME. Suck it frontier. read more

Frontier Airlines - The airport built a glass case around this passenger who's been waiting for his frontier flight since 1986 - Airlines Near Me - Chicago, Illinois

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Awful wait time for luggage. I landed at 5:20am and it's now 6:26am and no sign of luggage...Phuck these folks. The planes are super small inside with minimal leg room. Seats don't recline. Headrest does not fit your head properly. Wait there's more.... now they think our luggage has been put on another carousel. We are waiting on carousel 10. All 200 plus passengers are totally pissed. Run as fast as you can from these substandard cheap airlines. This is my first and last time flying with these idiots. read more

My flight was 2 hours delayed because they "accidentally" put gas in the plane twice and overfilled it. I've flown at least 200 times (many times with a frontier, and I have never heard of such a preventable issue in my life) If I could give negative stars, I would. I woke up at 4am to board at 7am to wait for 2 hours (sitting in a tin can, squished against other passengers [and I'm tiny, so I can't even imagine the frustration of others] because the plane is crap) without any compensation or reassurance. I used to count on you, but will NEVER fly with you again - I would literally pay double to have a good experience and on time flight instead of the crap show I experienced. read more

This is my 1st time booking with Frontier and my last. Charging 70$ for a a carryon backpack is disgusting to say the least. I've never flown on any airline that charges for backpacks. read more

Horrible!!! I will absolutely NEVER use frontier airlines from Chicago O'Hara ever again. Poor airline!! Customer service is poor. Everything about this airline is trash. Cheap flights don't make up for this trashy airline. Flights are always delayed for some odd reasons. Plane was scheduled to board at 8:55pm we didn't get on the plane until 9:30pm and some strap broke on the door. The strap got fixed but then the plane needed to be de-iced. The plane didn't leave the ground until 10:42pm!!!! When I called to get compensated for it the lady tried to argue with me!!! No thanks. I will just never book with them again. I'll stick with southwest!!! read more

Frontier is so awful anymore. Seriously $40 to ck a bag. I have never felt so cheated in my life. Nickel and dime a**holes!!!! I will NEVER fly this sucky airline anymore. What has happened in this world that anyone thinks this is ok? How can we as travelers stop this raping? Please do not fly frontier until they change their fees! If we all refuse to fly frontier hopefully they will change or go out of business! !! I want to give them zero stars but it won't let me read more

Flew to Puerto Rico for a vacation. Was advertised as a non stop flight then 2 weeks prior to leaving, was email that the itinerary had a connecting flight and layover that doubled the length of the trip. Lame. Next, we flex in no problems at all other than our luggage bag that was broken upon arrival. Pull up handle is not able to be used and 2 wheels are badly damaged so the bag cannot even roll without someone pushing it from behind. Very lame. Last, we fly out and get delayed over an hour 3 times. Gates and times of departure differ between the airport signage, the employees, my email confirmations, and the frontier app itself! All with different times and gates. Impossible to know what was going on. I understand delays but communication with passengers was not executed well. Ultra lame. Last we get on the plane and not one crew member issues a "we are sorry for the inconvenience" or anything of the sort. One member went as far to say "well I've been on the clock for 8 hours already so I get it." What? It's 6am and we got to the airport at 10pm the previous day to make sure we made the flight and we are getting attitude from the staff? Very. Lame. Was offered at 50$ voucher for the trouble, but to be honest, not sure if I want to fly this airline anymore. I liked frontier for the reasonable prices for airfare, but now it's not even worth it. 40$ for a checked bag and add ones for selecting seat, Etc., it's worth it to spend a little more and peace of mind an airline will take care of you and treat you right when things go wrong. read more

Today I had a freaking horrible experience! First of all the plane was so dirty. At least my row was. There was crumbs all over the floor. Dirty Spots all over by the window area. I was sitting on the second to last row on the back of the plane. So all the flight attendants were behind me. And let me tell you guys!!! Those ladies did not stfu the whole flight!!!! Having a whole loud ass conversation laughing loud as hell. Like how unprofessional is that??? They didn't let none of us in the back sleep since they were being so loud. The whole flight! Tickets may be cheaper but it's not worth it. Seats are super uncomfortable, don't even freaking recline! No type of leg space. I feel bad for tall people!!!! Overall horrible experience read more

Frontier Airlines - Dirty window - Airlines Near Me - Chicago, Illinois

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The worst airline ever! We only booked with frontier because it was the only nonstop flight out of Ontario. A big mistake. You get what you pay for. It's a bare minimum airline. I really don't know why they even have flight attendants. They didn't even serve water. The only thing they did was pick up trash and essentially ignored everyone. They were busy talking among themselves. Our flight was delayed twice and when we finally boarded, we sat in the plane for 3 1/2 hours due to maintenance issues. Finally they tell us to disembark the plane and tell us the flight is cancelled. We go up to the ticketing booth and receive a paper telling us the option of refunds but the paper states it's for a flight that was cancelled the day before. Then they tell us the flight is not cancelled but "delayed" so that the reimbursement is no longer on the table. Then we had to wait until someone decided on if they would help reimburse for the hotel. There were people crying because they didn't have the funds and was going to have to sleep at the airport. No empathy from the staff except one person. Incredibly sad. We left the airport at midnight looking for a place to stay. Just because you're a discount airline doesn't mean your service should reflect it. They really need to improve their customer service. read more

Terrible service, terrible airline. They are the cheapest out there and you still dont get what you pay for. 2 flights, 2 mechanical issues that caused me to miss connecting flights. They dont give two craps that you are stranded. Understaffed customer service. Would not recommend. read more

(0/5 would not recommend) We had to cancel our flights to Florida in May, after Disney World had to close due to COVID in March. Our flight credit "expired", still during the pandemic was actively causing closures. After being on the phone with customer service for 20 mins, I was essentially told I was out of luck, and out of over $450, although all we wanted to do was use it for a new booking. Disappointed given I have been a customer and DiscountDen member for years, AND a healthcare worker in a hospital caring for COVID-19 positive patients. We immediately went to the Spirit website, and booked our rescheduled trip for an even lower price. read more

My daughters flight left from Chicago to Dallas at 8:30am this morning (July 15,2022). My daughter had a purchased ticket for the flight, was denied entry on the plane at 8:00am. WHY. Racism is alive and well. read more

Worst airline ever. Flew on Christmas Eve. Tiny seats. I had front row and still had no leg room (and I'm only 5'8"). Also took over an hour to get our luggage with no explanation or apology and both of my bags were severely damaged and no representative could be found as we were apparently the last flight in. Never again. If you want a cheap airline try Allegiant or save for a major airline. read more

Hahahaha. Where to begin. This is so mismanaged and such a mess I think this is the first 1 Star I have ever given. They could not care less about the customer - no urgency, if you ask a simple questions they SCREAM at you. I was so baffled traveling this air line I have a hard time even putting everything into words. First off the site didn't work on my phone or online to check in. I would plug in my info and nothing happened. I called and waited ages and not even the person who works for frontier could do it - she said "sorry sir you may want to just try later"... thanks for the help!! Then my flight got delayed 3 hours on a day which was 90 and sunny in Denver and Chicago (the two cities I'm traveling between). The airline kept the time as 7:44 (from 5:06!!) - it is now 8:20 and I just boarded (airline still says online 7:44 departure). God knows when we will actually get there. I had plans with friends I haven't seen in years for dinner, took a half day from work, and all for nothing. Could not be more disappointed in my experience. I will with out a doubt never ever fly frontier again, even if it costs me $100 more. This experience trumps any I've ever had. read more

If I could give a zero I would. So they promise low prices but you have to pay for your carry on bag and and bag you want to check. And not only that there was a mistake on my booking with my bags. It was out that I had a carry on when really it was a check bag and I had to pay for both. I call to see if I could get a refund or get the money as credit and they would not refund the mo way back to me or let it be credit. So now I've lost out on money. I will never fly with frontier ever again. I will stick to southwest who allows a carry on and two free check bags. Sorry frontier you guys need to change your refund rules or something because you are loosing out on business read more

I just flew Frontier from ORD to MOB for the first time because they just started a nonstop flight and are now the ONLY airline to do so. If you are flying Frontier out of ORD, then you need to allow for EXTRA TIME because they now operate out of Terminal 5, which is the International terminal. Everything takes at least twice as long. I almost blew it because I allowed as much time as I usually do for airlines like American, Delta, or Southwest. Tips: 1.) Don't check a bag if you can really avoid it. They seem to like having one person staffed anywhere, and that poor person is a bit worn by asshole customers and is now in no hurry to help you. If you do check a bag, have your boarding pass on your phone and just go straight to the bag drop. Avoid the service counter. You don't need to stop there if you're already checked in and have paid for your bag. 2.) Know and accept the fact that it's a discount airline, and with that comes a discount experience. All of the staff I encountered were friendly, but didn't seem like they were going to go the extra mile for you. 3.) I can't stress enough to give yourself more time than you think you're going to need flying out of Terminal 5 at ORD. It's slooooooow. TSA precheck only allows for you to keep your shoes on, and you're in the same line as non-precheck passengers, most of which seemed like they'd never experienced a security check before! 4.) Overall, whatever your expectations are for the experience of flying Frontier, lower them down about 3 notches and this will help your mental health. I think I'd fly them again to MOB because I truly appreciate having an economical nonstop option, and they're the only ones! read more

Frontier Airlines runs scams. Their customer service is worthless / non-existent. Their employees only know how to say "I'm sorry" and "that's our policy". THEY canceled my first flight and refunded the money. They refuse to refund my return trip back home. They demand I pay for a trip they won't let me get to. Don't fly Frontier. read more

horrible i almost fucking died this airline traumatized me! never again! ive been on this airline 4 times and it was terrible. very turbulent . i was holding on for my dear life! if i can give it half a star i would, even better, zero stars . im a very unhappy customer oh not to mentio, terrible customer service racist ass fuckers read more

horribly run airlines. impossible to cancel flights and basically robbed us because you cannot cancel and you need to go through a bunch of hoops to get a refund even in an emergency. i fly a lot and i have never had such a horrible experience. DONT FLY FRONTIER read more

First time flying Frontier and not only was my flight cancelled but I've been waiting over an hour for my checked bag and I still don't have it. I went to ask what was the hold up and they replied that it could be "a long, long time" I spoke to some Frontier employees that actually recommended I file a complaint and they told me out of their mouth, Frontier uniform and all, that this air line is terrible. I will never fly Frontier again and I do not recommend this airline to anyone. read more

I had purchased a ticket to Guadalajara, Mx. This purchased was made on Expedia web site. I'm on Government lockdown due to the corona virus outbreak. Both State and local. I could not travel in late April. I tried to call Frontier airlines to see what they could do for me. I have yet to hear back from Frontier airlines. I sent the an email. It took ten days to hear back from them, Frontier airlines. They gave me a credit on the outbound flight only. I had to book two one way tickets. I wanted a credit to my credit card. Lol. The Goverment requires this for the airline to receive the bailout. I have a credit that is valid for 90 days. You would think Frontier airlines would give the customer the benefit of the doubt during this national emergency. I have used Frontier a couple of times in the past with no problems. I will think long and hard before using them again. Thank you in advance. Ryan, Thomas. Ord. read more

Landed at 10:05 pm.... at 11:25 all passengers are still waiting for luggage. This same thing happened the last time I flew Frontier into O'Hare. I should have learned my lesson the first time. read more

I just flew frontier from ORD to Cancun and crack to ORD. I have to say both flights arrived an hour early and no hiccups. The crew was courteous and helpful. I am not a great flier very nervous but I will be flying frontier again. read more

My wife and I flew Frontier from Chicago to Miami for $270 round trip.That included the extra baggage fees.We had Frontier choose a seat assignment 24 hours before departure for free. Everyone loves Southwest Airlines for no baggage and seat fees.What a great marketing concept! They sell you the no- fees spiel but charge you more for the same flight. Southwest wanted $370.00 to Fort Lauderdale for the same dates.All airlines charge baggage fees,seat assignment and soda purchase. The flights to/from Miami were both sold out. The planes were newer Airbus.The seats had enough leg room but do not recline.(The Spirit airlines I flew last year was so cramped that my knees were hitting the back of the seat.) The plane had the smallest tray table I've ever seen.You barely had enough room for a soda can and food. Both flights left on-time and were uneventful.I have no complaints about flying Frontier.To me,all United States airlines are the same.They squeeze every passenger in a seat,let you die of thirst unless you purchase water or soda,charge seat and luggage fees and lie about cancellation and flight delays. read more

I can't even give this airline a rating because they are truly the worst airline in operation that I have had the displeasure of flying. First the nickel and dime of the baggage and seat fees equals out to the same price of the larger carriers. At the present time I am stuck in Chicago waiting to go to Las Vegas. I have to wait an additional 6 hours for a plane that has not left Florida. Bottom line you get what you pay for.. read more

Worst airline on planet. Not worth cheep airfare when they lose your luggage after arriving 2 hrs late to your destination. Also they charge for everything except using the toilet. The baggage claim area in LasVegas could not find an elephant in a closet. In fact the entire baggage claim process should be investigated for fraud... How can you lose a bag in this day and age where everything is scanned and they have the nerve to charge you for it! Avoid this airline pay for a better one or take the bus. read more

You probably saved on the ticket for a reason. I would think twice about purchasing with this airline. You would be better off going with spirit or allegiant, as I have had better experiences with them. The staff need a reality check, customer service is lost. Expect surprise charges, they will find a way to get their money either way. they do not care about customer satisfaction (as evidenced by the reviews on here). Teresa at Chicago o hare need not be in a supervisory position and they need to be consistent between airports and the 'policies' as they apparently vary The reviews speak for themselves. Between the customer service, cheapness of the airline, and staff, this is the last time I'd be flying this airline I think the yelp reviews alone speak for themselves read more

This is an absolute garbage airline, I would give -100 out of 5 star rating. They have hidden fees, $35 for a carry-on! Before the trip they had moved my flight up by 2 hours. And day of the flight the flight was delayed with a notification that didn't get to me til I was at the airport. 6 hours later, still delayed with no compensation or refund in sight. The price might seem reasonable but know that you'll pay for much more at the end of the day!!!!!! read more

This airline is on par with spirit Numerous delays and rude workers.. They were awesome a few years ago, but ever since they expanded there is always an issue. The last time I flew them it was from SFO to ORD and they said it was delayed two hours because of weather, okay fine I get it.. Than two hours go by and there's another two hour delay, than we get to 2 pm (7 hours before original departure) and it was cancelled. read more

If you are trying to cheap out and get a decent flight, this is the wrong choice. They charge you for carry on bags, charge you to pick a seat (I guess you can somehow go random but I missed this option) ), the tray table almost was big enough for my cell phone, and the seat literally had no cushion. My flight was supposed to leave at 530p, however it was well after 830pm until I was able to begin to think about boarding the plane due to some "issue with the nose". The counter people seemed to be laughing as all of the passengers waiting for their delayed flight seemed distressed and questioning when we would leave. To add insult to injury, these desk clerks kept saying, "it will only be about 10 minutes longer" when it was over 150 minutes later before any real news was given. This airline is a joke and if this review stops at least one person from using their service it was well worth typing this out. Please don't make the same mistake I did by using Frontier, just spend the extra money and go with United or Alaska! read more