So I gave this review a few days after we ate there to see if it would change. My wife and I went there for Linner. We haven't been there in quite some time and I can't even think of a valid excuse besides the coof . Anyhow what drew us there was there new Cheese Hat Burger and previous fond memories. The place was empty for the most part but there were a few tables being occupied. It took a few minutes to be seated (we were the only ones waiting). We were finally seated and waitress was very nice and to the point with us. We asked questions/suggestions and we had answers. Shortly after we realized She was on the SOLE person running the dining room. She was the maitre'd, waitress and bussing tables at the same time. Considering her circumstances she did well with us as far as getting refills and checking up on us as we went through the courses of our meal. Due to the fact fee haven't been there in a while as well as being hungry we well full courses. App, Main Course and Dessert. App was their sampler...amazing Dinner I got their Cheese Hat Burger which was ON POINT...my wife got a regular ham burger Dessert was Jim Dandy and Brownie Dessert Platter. You can split each one for 2 but we failed to realize that when we ordered. Where things went south...not Friendly's fault... Manager is a complete waste of space...remember the Waitress being every role inside the dinning room? Out of now here for the first time the entire time we were there...he appeared. Older gentleman...we were waiting for dessert...he came out of no where and told the waitress that 36 looks like a trash dump. Great management...you see a waitress struggling to keep up with tables due to lack of staff and you choose NOT to help. You choose not to sit people...you choose not to bus tables or run food. No excuses on why he couldn't help her/restaurant flow of food come in and out. Seems like he is there to collect a paycheck and bolster his ego. We will be back of course...just more of an FYI read more

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Haven't been here in over 10 years so we decided to take a walk down memory lane! The menu has definitely changed and the prices are higher, that was no surprise. 3 of us ate for $75. We split one appetizer of fried pickles which tasted like salt but other than that we stuck with the basics and it was ok. We were full so we took the icecream to go. I had the happy ending sundae and it seemed tiny but it is what it is. We took pictures of the menu to update for yelp. read more

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We have recently been visiting this particular Friendlys in Commack almost once a week now. We thoroughly enjoy it. The food is always delicious and service excellent. We are usually promptly seated and served in a timely manner. Then to top it all off ice cream dessert, yummy! If it's been a while since you visited Friendlys, give it a whirl. You'll enjoy the changes and busy fun atmosphere! read more

Friendly's - Friendly Commack at Dusk 9-25-25 - Ice Cream & Frozen Yogurt Near Me - Commack, New York

Here's the Scoop! I haven't been to a Friendly 's in a long time. Parking is great and restaurant looks clean. However, on the menu the food looks tasty my experience was not so on this day. The fries were burnt and over cooked. The lobster roll was ehhh! My bubble was busted because I was so excited this was on the menu. Service wasn't popping it was as though they were doing me a favor to serve me instead of the fact that it was their job. Young waitresses sometime need to recognize what their job description is. Anyway, will I return Nope! Do they need retraining yes! I'm being generous giving them a 3 I should score this experience with a 2. Let the truth be told! read more

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great service and delicious food. thank you Josh was amazing. Will come back again and again. read more

The staff not very friendly. Place not very clean. Staff not sanitary - touched my cone with her bare hands and then it on the bare table. Don't give napkins and a host of other things read more

Easy to order online and pickup. My boys and I love Friendly's sundaes! Our favorite is the Reese's peanut butter cup sundae. read more

Solid friendlys location. like most they have the routine down, It's rare at these kinds of chain restaurants and you get a lot of value for the price. I haven't been to this one in particular in years but i'm glad it's still as good as i remembered. Staff is professional and quick and it looks like they've added some new things to the menu. definitely worth a visit even if it's just for the ice cream. read more

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Better than McD D Q and BK nice waitresses the best ice cream shakes fribble is my favorite i always leave a tip been a big fan for over 20 years read more

My family and I come here all the time. It's a great place. The service is good and the place is clean.

Service is meh. Food is ok. The Interior is nice. I used to love this place but the service just ruined it for me would not recommend. read more

Food was good. Would prefer cheddar on the fishamagig Kids loved the whole meal Service was fast and courteous Will return read more

Grilled chicken wrap was very good, the waitress was very attentive and the restaurant was clean

Philly Cheese Steak supermelt always good and comes with a happy ending sundae. Early dinner for calm environment and quick service

Josh was an awful server the hostess had to start helping because of how little he did.

Excellent food, came out super fast, service was dead on and they were busy, sorry, didnt get the servers name. We enjoyed the hell out of it, I had Fishamig and my wife had the BLT, came with a Happy Ending for us Senior types. Always been a fan of Friendlys!! read more

Commack Friendlys has always been there for me. Tonight's unboxing was disappointing. The Reese's friend-z came with HALF a Reese's cup in it. The Sundae, with Reese's cup added to it, came with one single lonely Reese's cup. That's cheap, rude, and disrespectful. We paid $26 for one large fribble, one medium sundae, and one small friend-z. Am I being too harsh? It was a busy night. However..... disappointing. Great ice cream and great staff. But who raised yall. read more

Friendly's - Ice Cream & Frozen Yogurt Near Me - Commack, New York

Never disappoints my childhood favorite place for the food and Jim Dandy been going to the Friendly's restaurant since I was in high school (1980 -1983) read more

I love Friendly's! I've been coming here for many years and it gives such a nostalgic feeling everytime. the food is good and the ice cream and milkshakes are amazing! read more

soooo much FUN and tons of ICE sCREAM 2 choose from with WHIPped cream, rainbow sprinkles and more. Xcellent service 2. thank U. read more

Friendly's - YUMmy banama split royale :) - Ice Cream & Frozen Yogurt Near Me - Commack, New York

Came with a party of 10 and only got seated after suggesting to push two tables together. Service was okay, forgot to bring more water twice. The food was just okay too. The only thing that warranted any stars was the ice cream/dessert which was great! read more

Friendly's - chocolate milk shake - Ice Cream & Frozen Yogurt Near Me - Commack, New York

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Good food, good service. Nice atmosphere. I enjoyed myself today. I had a burger fries and chocolate scoop of ice cream. read more

I dined at Friendly,s Commack location this evening and ordered from "THREE COURSE" meal menu. According to the menu you select a beverage, a "STARTER"and an "ENTREE". The entree was pictured with French Fries. Expecting the soup I ordered as my starter to be served first followed by the entree with French Fries as pictured, what I received was the entree and a soup on one plate with no fries as pictured on the menu. When I questioned it I was told that this is how it comes. This was not a misunderstanding, it was deliberately misleading and makes me never want to eat at Friendly's again. I was even more surprised when I later looked at my receipt and realized I was charged an up charge for another item that a member of my party ordered that should not have been charged. read more

Friendly's - "3 Course Meal" menu. - Ice Cream & Frozen Yogurt Near Me - Commack, New York

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The food is still tasty- different ice cream flavors than I remembered. Great service.

I have always loved the crispy chicken salad here. Today I drove 40 minutes round trip for one. I don't know why but I've never had one anywhere else that has been as yummy as this one. read more

Friendly's - Crispy Chicken Salad - Ice Cream & Frozen Yogurt Near Me - Commack, New York

Friendly staff, food is consistent & place is clean. The kids love to go. This mother goes for the yummy desert!

Everyone I got to the Friendly's in Commack the experience is always great. The food is priced right and the servers are friendly and attentive. read more

Food was good service was great and ambiance was awesome!! Definitely recommend coming here to this location in commack!

I had not been to a Friendly's in at least 20 years. I enjoyed myself, felt like a kid again. My niece wanted to eat here for her 4th birthday so we did. Marianne waited on us, she was very friendly and patient. We all ordered burgers. All well cooked, fries crispy and served in a timely manner. The ice cream sundaes that came with our meals were delicious. In all a lovely afternoon. read more

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Nice people amazing food and ice cream and clean would reccomend! They are nice and it's busy I like this place

excited service! Food was delicious! The restaurant was very clean. We like that it was open until 11pm. our waitress was very sweet! ​

food awesome (love the grilled cheese) If I could I would come here everyday and the ice cream is so good

Waited for a hostess to take our name for over 15 minutes. Nobody came so I went to the takeout area to ask for a hostess and the young kid said "yeah there should be a hostess"... but waited another 10 minutes and still nobody. It was busy but where is the hostess for all of this time? Tables were being cleaned, people waiting and the line to put your name down was basically out the door. We left and went home. Terrible experience and would rather drive the extra distance to go elsewhere. read more

15 minutes to sit... place was pretty packed... no big deal. Service is horrible! & although there were some waiters doing what they were supposed to do ours was by far the worst! We asked him twice for coloring paper for my son (being it's a kid place it should of came upon getting seated, every other kid did!!) it never came!!! I had to ask 3 different waitress to please get our waiter cause we needed to go... waited 10 minutes before he came & then another 15 minutes to actually get the check!!!! After all that waiting my kid still didn't get his ice cream (which now I asked him to put it to go because I had already waited 25minutes for him) & he said/asked "oh you want to order ice cream? .... Yes it comes with his meal (you idiot!!!) he told you what he wanted!!(I guess you just yessssed him to death!?) ! never going back to this location read more

Friendly's - Honey BBQ Chicken super melt (1 piece of burned bacon through out the whole sandwich) - Ice Cream & Frozen Yogurt Near Me - Commack, New York

Is there a such thing as negative stars? Guess I'll have to settle for one. Obviously don't have high expectations for a Friendly's but wow, half our parties food was so gross and practically inedible. Even the kids refused to eat more then a bite of theirs. Had dirty silverware and glasses we had to ask for clean ones. read more

I left hungry spent 26 dollars. The service was very good but the food was like a warm TV dinner. I left hungry. The glass and coffee mug were dirty. Menus sticky. Dirty booth seat table. Really suprised it was so bad read more

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Waitress was pleasant and sweet Enjoyed my time with my nephew I highly recommend this friendly's

I have been going here for year food ok but it always constantly consistent service is amazing and always kind staff it can get crazy and the line can get long but it's always quick and never a long wait read more

kin was an exceptional server and my pastrami supermelt was a meaty, delicious sandwich. We'll be back!!

The staff here is always very courteous and does a good job, and my daughter loves the food and ice cream. Great family restaurant.