We ate at the Hard Rock Cafe to try their $20 steak hamburgers. It was disgusting, tasteless and a…read morecomplete waste of money. Service was not that good either. Too bad. The casino itself was fine though. Eat before yo go here.

I am visiting regularly this place. Very loud and irritating music on Fiday and Saturday nights if…read moreyou play card games in the middle of the casino you have to listen to casino music and some band music at the same time. Waitresses do not show up for hours by the tables, no self serving ares of beverages like at Horseshoe casino. Managers by the card tables very aggressively regulate shuffle mashines which leads to looses Card dealer beats you with the better hand 80% of all deals. High limit slots are set on very low pay ot percentage comparing to the previous years. It use to give some wins but for the last year you can put over 5K in one mashine and get no progressive bonus or of you get it is 1/10 of what you spend. Do not recommend this cheating place.

My review is more like 3 1/2 stars but closer to 4 than 3 on our visit this past Monday. The chief…read morenegatives to me were (1) that a few of the food trays were more warm than hot when food was transfered to the plate (2) seeing some unhappy employee faces and (3) the ice cream machine was not in service. However, drink refills were fairly timely and most of the food was very good, though my lady said the mac and cheese was subpar. The baked fish was rather dry. The cheesy broccoli soup was decent, though all the broccoli in the soup were "crumbs". Some of the truly excellent offerings were the fried shrimp, bourbon chicken, beef stew and what looked like burnt pork, though I had to scrape out what little remained. The riblets were fine and tender but missing BBQ sauce. Salad bar was good and plenteous. Loved the ICEE machine, mixing the cherry flavor with cherry limeade. The blueberry pie was OK but what really off the charts was their strawberry/cherry (was not identified which) cake. It was not something I would expect a buffet to serve. The presentation was so-so but the taste was gangster, something you might find in an upscale eatery. Highlight dessert. Upon check in to pay, the cashier told our party of 3 that they were out of several items and for that reason took 10% off the bill, a very nice gesture which kicked my 3 star rating to 4. Three of the items said to be unavailable were the mac and cheese, mashed potatoes and meatloaf. However, the mac and cheese was available about halfway thru dinner as were the mashed potatoes. The potatoes were fine but as noted in the first paragraph, not so much the mac and cheese. The $16 charge for me and my lady (we're "young seniors") was fair. There's obvious need for improvement at this location but the one star review from last month is baffling. Although I had none of the fried chicken, it looked fine to me and my lady said it was good so I am a bit skeptical of Chris's lengthy negative review, though I concede it's possible. It was a bit of a drive to come here from Michigan City where my family is but the sizable amount of food available was still a blessing, despite a few lackluster offerings. I may return but I may also consider the Merrillville or Mishawaka locations for a classier experience. Still overall not bad here but admittedly it does need some oomph.

If you see a citizen like myself and you go to lunch when it first opens and we get a Discount…read moresenior citizens. For what you pay you got a nice meal. The staff is really friendly and they're all pretty much my age. Laugh out loud..

Service was great. Food hot and delicious. Prices reasonable. Good mood setting and decorations…read morefitting the restaurant.

There hasn't been a review in a year and let me just say this place is PHENOMENAL. Don't let the…read moreolder reviews scare you away. I couldn't even help myself before i took this picture. Everything is so good. Only 16$ too. Cannot beat it. 10/10 Recommend!

Been coming here for years food is always hot and fresh . Great selection on the bars and never…read morehave waited more than 10 min for a table

Awesome Food!! Service is great and the overall experience was amazing!! Always enjoy going hereread more

Front Desk, Dave King was the best ever! So kind and helpful after we drove hours and overnight to…read moreget here from picking up a car to drive home! Comfy clean rooms! Going to eat and gamble now

I have to compliment 4 people that work with Ameristar. First is Curtis. He is a valet and…read moreEverytime I've come across him he's extremely positive and has amazing customer service skills. He automatically assist me when he sees me arrive knowing I'm on a knee scooter from a recent surgery. He jumps to action and gets me in and out of my vehicle and in and out of the casino with excellent customer service while doing so. My second compliment is to Cameron. He's a hotel clerk and he has basically saved lives with an issue I brought to his attention about fire safety in the hotel. He said he'd let his supervisor know immediately. The next day the safety issue I had saw was correct. Kudos Cameron!! Your quick actions may have eventually saved lives. My third compliment is to Dureil. Not positive how it's spelled this amazing clerk his very positive and he has awesome customer service skills. He's very respectful and he assisted me with moving my items from a room that smelled of smoke into a reissued room for me. Highly respect this gentleman for his assistance. Fourth and not least is David King. I had an accidental overcharge to my account from Ameristar and he jumped to action at 3am to leave notes to the day supervisor to assist returning the overcharge to me. His actions immediately got the day supervisor to reverse charges back to me before I left the hotel for errands that very morning. And a second compliment to David King. The very next day he helped assist extending stays for me to help with my surgery recovery and to readjust to a disabled room due to the fact I'm on a knee scooter and had trouble accessing the shower. These four displayed amazing customer services skills and Ameristar staff please recognize these gentlemen. They went above and beyond their duties and made my stay a more comfortable stay than I had expected. I also want to add two excellent individuals in Club 38. I want to recognize Martha. She keeps Club 38 constantly clean Everytime my fiance and I visit. She is an awesome human being and she is always alone when she works and gives great customer service despite being overworked. I also like to compliment the crew that hands out the food. They know me and my fiance are vegetarians and immediately jump to action to help our dietary needs. I especially like to give a shout out to Tish. The day I came in after my surgery she told me that when I return she will definitely assist me to my table with my items and if I need anything during my recovery she will definitely take care of me. I also want to give kudos to a slot attendant also. Her name is Michelle. She sees me and my fiance and she gets excited and gives us both hugs. She is an amazing human and makes us feel comfortable and welcomed to the casino. Also, please recognize Danielle at the brothers burger/late night sportsbet bar. She is awesome. She is provides amazing customer service and goes above and beyond for me and my fiance.

Always a wonderful experience! I've gotten chicken fried rice about 50 times at least and the sushi…read moreis phenomenal!

Food is decent, but the service is awful. I ordered takeout and got home to find no soy sauce and…read moreno chopsticks. Called just to ask that they be more diligent with orders (second order in a row that has been screwed up), and the girl who answered just kept saying "uh huh," without a care in the world -- so rude. Staff needs to be upgraded, or at least do their job correctly. Won't be ordering from here again on principle.

What's a great escape from the smell of petroleum refineries in the area? A smoky casino,…read moreapparently! I don't like casinos, though I do like casino history. If I were rating on that, I'd give it one star, but that wouldn't be fair to little Caesar. (Caesar's is the current operator. No Binion here.) The smoke is bad. Very few people were lighting up, but the stagnant remainders of "freedom" made my throat burn. (And no, a token smoke-free area completely surrounded by smoking is nothing but a cruel charade! You gotta be kidding!) It's a pleasant place otherwise: nice and spacious inside, a good variety of slots and tables to lose your money and pay for the lovely lights, and staff were friendly. Would I go back? I have no idea. It's not my scene to begin with, but I don't think I'd protest if someone dragged me there. If there were a next time, I'd bring a good mask. And maybe a good psychiatrist.

Has to be the worst casino so many slots were down. Rewards card not working smells. very dirty…read moreyour v.i.p host was the worst

On November 11, 2023 I attended a Medicare Advantage presentation held at Dusties Southern Style…read moreBuffet in Matteson. Dusties has been in the area for some time, and this was my first visit to it. Those involved in the presentation were in a good-sized location of the restaurant on the east side of the building. There are lots of windows and thus good natural lighting too. This part of Dusties may be a good choice for a reception. If interested, I would contact Dusties management directly to check out options. There is a ramp and a few (3) steps to the room that could serve as a meeting room. There is also a large-screen TV that can be utilized for an audio-video presentation, and the sound is fine. I was not there for the food, but it was being readied for the customers after the meeting concluded and it looked pretty good, especially the chicken.

Haven't been to this location in a long while. I'm glad to see they were open on a holiday, and…read morethey were busy but not too busy. The food was good, but the options for the buffet seemed limited. There were not many options for dessert, and most of the pop selections were out of order. Was just an okay buffet, considering the price. Might come back if in the area.