It seems a little odd to write a review for a pharmacy but I have never had such a positive…read moreexperience before like I have had with the Community Pharmacy at St. Charles. Every interaction I have had with the staff there has been pleasant. They are helpful and friendly every time. Even in the middle of this COVID pandemic they have been great. I am so glad we switched to this pharmacy!

This warehouse is practically brand new, having just opened in 2024. We visited during a family…read moretrip recently, and I was instantly awed at how HUGE it is compared to our home Costco - verified, it's 185,000 sqft compared to our "home" warehouse at about 152,000 sqft. It looked positively huge inside. We drove our typical Costco sized shopping cart down the aisles, taking in the shiny new store goodness, made our selections (primarily dairy products for dinner) and headed out. We also tanked up on fuel at the massive 32 pump gas island out front. On display here, as always, was an impeccably clean and well lit, well stocked store, and the staff we interacted with were kind, efficient, and always smiling. I think it's impossible to be sad in Costco. :) Bend, OR may not be the biggest city, but this Costco is fit for a city of any size. A great experience.

Kevin at the car wash is a stud! Above the call of duty!…read more Had to put up with a hostile dog in the back seat of a Toyota Dakota.

Having my blood taken is my biggest fear and Jamie and Brittany were so incredibly kind, patient…read moreand gracious and helped me relax and feel comfortable. So grateful to both of them

I have to go in for weekly blood draws, the phlebotomist in Redmond is fantastic the system that…read moreInterPath uses is a joke. I want my blood work results as they're done because one takes longer than the bulk of it, I've called multiple times to ask them to put notes on the chart to send it out by the time oh yeah we can do that then you talk to somebody else and they say no, we can't do that. I asked them to send my blood work on Tuesday it's Thursday I haven't seen anything. Absolute worst thing is they do not have a patient portal. The inconsistency of information I get has gone to the point where I'm looking for another lab.

The actual providers in this clinic are inept. They do not listen, they have prescribed contacts…read moreand glasses that are the INCORRECT prescription TWICE! I was told I did the eye exam wrong! How the hell can you do that?! TWICE! I cannot see with the contacts or the glasses I spent hundreds and hundreds of dollars on. When I called to speak with Dr Coffman regarding my experience, he was dismissive, argumentative and combative. I also believe he flat out lied to me about an appt I had with a cataract dr that said I didn't need to be seen for cataracts. No treatable evidence. DONT GO HERE!

I had a similar experience to what others have mentioned. The service from the doctors and staff…read moreduring my appointment was wonderful -- friendly, professional, and thorough. However, the experience changed once I reached the desk to pay and or order glasses. The person at the check out desk was very dismissive and told me I had no coverage for glasses. When I politely explained that I was certain my plan included coverage, she insisted I was wrong and doubled down on her claim. After leaving, I called the billing department to verify -- and they confirmed that I did in fact have coverage. The entire situation was unnecessarily frustrating. It could have been resolved easily with a bit more professionalism and a willingness to double-check before dismissing the patient. It's unfortunate because the rest of the staff provided excellent care

Brook Veer was very caring when I was having a really concerning issue with my kidney. She even…read morecalled to check in the next day to see how I was doing. So grateful they got me in their schedule promptly and experienced great care! Thank you Brook!

Doctor was very caring, communicates well. Personal attention and excellent followup.read more

My experience with Riverbend Eye Care has been for optical services. Both for purchasing eyeglass…read moreframes and having eyeglasses made last year and prescription lens sunglasses this week. Had I posted a review based solely on last year's experience it would have been "AOK". But this year it's a big four star "yay!". Here's the summary of my experience and number 6 in the following list is why the rating moved up! 1. Convenient location with ample parking in a private lot. 2. Extremely friendly and helpful front desk staff. 3. Bright and welcoming office and optical display space. (Although small and so a tad cramped when you're trying to look at frames.) 4. Good selection of frames for men and women with mid range to upper range brand options including Helium, ProDesign, Vera Wang, Coach, Nicole Miller, Mykita plus many more. None of these are inexpensive brands but the prices here are fair and competitive for what they are. I was delighted by the price of the Nicole Miller sun-glass frames I chose, which were nearly $50 less than I expected! 5. They offered to deduct 10% off the total cost of my glasses, without me asking, given I do not bill insurance for them. 6. .A big improvement in optician staff service this year over last. This last point deserves explanation. The optician last year seemed competent but over stretched and always "on the run" frantically busy. Were it not for one of the uber helpful front desk staff who stepped in (and I think is now an optical staff technician) to help with selection and follow up, I probably would have walked out with the sale to Riverbend lost both that time and for return business. But, the glasses were well made. Which is one of the things that led me back in this year when I was looking for sunglasses. The other being "hip" but affordable style options. I found that this year, there are two new folks as optical staff at Riverbend. Knowledgeable about product inventory, skilled to help select the best frame for a customer's face and budget as well as in lens technology options. And perhaps most important, skilled at getting the right fit of the glasses for great vision. I could happily recommend Riverbend for glasses just for the experience of working with the opticians these days. I am happy to say there are other things - see list above - to add to the "I'm a fan" experience to recommend Riverbend for optical needs. My hubby will need new glasses soon and based on my experience, Riverbend will be his new "go to" place.

I needed 2 appointments to complete my initial exam. The Dr. Was running late but they failed to…read morelet me know as I sat there. I paid for one contact. I never heard back and finally called and was told the contact was there.....almost on? month later. I went to pick up and was told I needed to pay the balance. I had already paid but was told I still owe $5. They explained they had gone through changes in the office and the price may have gone up! REALLY poor customer service Would never return

Integrated Eyecare.... horrible experience. Called to let them know we were going to be late due to…read moremy child's school not being able to locate her in a timely manner and they had us come anyway saying we had a grace period. We pulled into parking lot while on the phone with them at 3:50pm and they had us go into the building only to deny us. Wouldn't waste your time going here. Much better clinics with better customer service. Should have just rescheduled us on the phone and not have me drive through town for you to just deny us. Do better.

Dr Lassiter is great. I've had some eye issues. They really came to my rescue. Highly recommend themread more

I was able to schedule a late appointment... they got me in and out. Very nice, very professional…read moreall taken care of....highly recommend.

I was lied to with medication that they gave me. I was told that it wouldn't mess with the seizure…read moremedication I was already on but it indeed did.