I'm not sure how there are so many low rated reviews... Dr. Smith is by far the best provider I…read morehave ever had (and I have had quite a few). She takes the time to explain, allows space for questions, and truly cares about her patients. She is highly educated and shares information in ways that make sense. Every person in this office has been incredibly kind and I am so thankful I found them! Dr. Smith also performed my endometriosis excision surgery and was extremely thorough, cautious, and comforting through the entire process. Thank you High Lakes and Dr. Smith

I'm responding to this Sharon Karen lady. That's wild…read morebecause my experience with Dr. Smith was the complete opposite. She was clear, professional, and honestly one of the few doctors who didn't make me feel rushed or talked down to. Sounds like someone didn't get the answers they wanted and decided to throw a fit online instead of asking actual follow-up questions like a grown-up. Healthcare isn't a personalized spa day, it's about getting facts and making progress. Dr. Smith delivered. Also... it's funny how one bad review pops up when so many others have had nothing but good things to say. Just sayin', maybe look at her google reviews!

I had a great experience. Scheduling was super easy and they got me in fast. The care I had there…read moredid not seem rushed, and they answered all my questions. The staff was friendly and helpful starting with the front desk and then the eye exam followed by Dr. Stephanie Hoatson. I would definitely go back. I almost didn't go because of the previous reviews however, I had a very positive experience and I'm glad I went.

I need cataract surgery, I had worked with Dr Dimmig at Bend Surgery Center and liked how his cases…read morewent and his skills. I called his office to make an appointment, the scheduler was very rude, she said have we seen you be for? I said yes, several years ago. (I have not lived in Bend for a few years). She said we don't have anything until November, her attitude was snotty. I went a head made an appointment because I like Dr. Dimmig. A few day later I discovered a new Doctor joined his clinic in March, so I called back thinking it might be faster to get in sooner. She again, told me the new doctor was booked out to November, Hmm, strange a new guy is booked out to November? I asked a friend to call and ask how far the doctors were scheduling out, my friend was told 3-4 months, I was with my friend when she called. It's a shame employees like her think they can represent the clinic with rudeness and lies. I managed my husband's clinic and if I had an employee behave in an undesirable way they were gone!

I came in for a procedure yesterday and can't recommend this center enough. From the moment I…read morewalked in and was greeted through the recovery process I was treated so kindly. Everyone was attentive, friendly, and made me feel less nervous. The center is clean and professional. Dr. Ashley Michael performed my procedure and was excellent as always! I have complete trust in her. The anesthesiologist was great and very much appreciated. If I require a procedure in the future I'll definitely be returning to this facility. A big thank you to the nursing staff!

I had surgery yesterday at Bend Surgery Center, and the service was highly commendable. The nurses…read moreand doctors were both wonderful. Couldn't have asked for a better experience.

Paul Brooksbank was the person who wrapped my broken arm . Lovely British fellow . The doctor was a…read moresilly little TV doctor . Some other extraneous helpers were nice. Riding my bike like a teenage boy, caught up with me.

I can't say enough good things about this hospital and the care I received while visiting Bend. I…read morewent to the ER on a Sunday ight after tripping and falling and fracturing my wrist. Everyone from reception, the care team and discharge nurse were exceptional, I can't say that enough. I wish I could recall all of their names but when in pain that was not my priority. The hospital was very clean, inviting, and comfortable even in the waiting room. Thank you for such a great experience during a difficult time. I was in and out in about 2 hours even though the ER was pretty full.

Rude and make decisions for you when there are options. They want cash up front for copay before…read moreany work will begin. I found someone who is polite, kind and takes payments for copay. So, cascade leaves a person with life threatening root infections until a person pays upfront. 4 figures. No thanks.

receptionist was incredibly rude and unhelpful. treatment plan changed during my appointment, which…read morecan happen however, this changed the billing codes and thus the estimate they gave me when I began my appointment. I tried to advocate from the pt side, sharing feedback that explanation of changes to cost would have been nice to known in addition to the steps the doc explained. The receptionist response was, "yeah, I'm not going to tell every patient that you might have changes". (insert condescending tone). I had no idea I wasn't getting a root canal until, I called about my claim being denied because it wasn't a root canal. Apparently, I misunderstood the changes but the condescending receptionist was a big disappointment. I didn't deserve that. See reviews other reviews on google. Beware of billing here!

ECWG is one of the best clinics that I have been to. I went there during my entire pregnancy and…read moreafter for postpartum care and birth control. Not only were my doctor, the medical assistants, nurses and front desk ladies all extremely helpful, they had an attitude that made you feel like they actually cared. I do want to give two shout outs for Dr. Megan Smith and Nurse Lauren. I fully believe that Nurse Lauren saved my baby's life by sending me to the birthing center when my NST was coming out weird, and Dr. Smith had me prepped for a c section within an hour. I will always come back for any future needs.

Do not go here if you are seeking help for perimenopause…read more I have been going to ECWG for 9 years. They cared for me during both of my pregnancies and I didn't have any problems, it was fine care - not great but I never left there crying. Today I did. The steady decrease in quality of care from when I was pregnant to postpartum to perimenopausal was shocking. They failed to diagnose me with PPD after my first child was born. They did diagnose me with it and prescribed meds after my second child was born. My routine exams after pregnancy were fine until I turned 40. Then all of a sudden I want to talk about HRT and perimenopause because it's excrutiating to deal with and the first NP said I just needed to deal with my symptoms. Basically "suck it up". I asked for another provider who after some convincing, agreed to give me HRT. She was very rude and cold to me. The second time I saw her she literally barely looked at me, never smiled, gave me one word answers and seemed so disinterested. I asked her if there were any foods or exercises I could do to help alleviate my symptoms and she straight up said "No," I called and complained about her, receptionist was just as rude. Then finally I got a third NP she was the worst of them all. Barely greeted me, stone cold face and demeaner, one word answers and dirty looks!! IS THIS THE TWILIGHT ZONE?!!! I'm still a human being who deserves care even though I'm not making babies anymore. What ever happened to compassion and care? The disinterest all of these healthcare "professionals" show is quite alarming. I could and do get more helpful information from Google and Midi Health. After being a patient at ECWG for almost a decade, today was the last time I step foot in that office. Run as fast as you can away from this place. If you are not going to birth a child, you do not matter.

I have been under Dr Haddens care for the last 8 years. I have had amazing care. all the staff are…read morewonderful. I have been informed of all my options before choosing surgery. unfortunately I have a genetic disorder so I have had a lot of surgeries. I trust Dr Hadden's and his team. I would recommend NW Brain and Spine

My active lifestyle and strenuous work had caused me, overtime, to become progressively more…read morepainful in my lumbar spine. At 72, I was unable to stand up straight, like.a bent over old woman, my legs would go numb, and sometimes my muscles wouldn't work and I would just fall over! I couldn't walk more than 25 yards and I was in constant pain. I had asked to be referred to Dr. Yundt for over a year, but I kept ending up with other PAs and other neurosurgeons, because providers in corporations are unwilling to refer outside their group.All they told me to do was get injections into my spine, which did no good whatsoever. I finally did some foot stamping, and ended up in Dr. Yundt's office. he took one look at my MRI and told me not to worry, that he could help me. I had a laminectomy on L 2-3, 3-4, and 4-5, and when I woke up from anesthesia, for the first time in two years, I could feel my feet, and when it came time to be discharged from this day surgery, I could stand up straight and tall, and walk normally, painlessly. I'm going to be able to ride my horse in another month, and now I can walk normally everywhere; I can hike, I walk my fields, And start living a normal life. Dr. Yundt changed my life, or perhaps I should say that he returned my life to me. I cannot say enough, good about him. He was clear and concise, and very straightforward. Not only is he a skilIed and conscientious surgeon, but also a stellar person who does many works for those less fortunate. I don't think he has a God complex, but he certainly deserves to. I love his staff, and they have taken good care of me. Kelly, at his phone board is always on point.