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BestMed Urgent Care - Bend NE 3rd

3.0 (8 reviews)
Closed • 8:00 am - 8:00 pm
Updated a few days ago

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2 months ago

I was able to schedule a late appointment... they got me in and out. Very nice, very professional all taken care of....highly recommend.

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4 days ago

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4 days ago

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8 months ago

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8 months ago

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Brandy H.

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9 months ago

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Brandy H.

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2 years ago

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2 years ago

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Summit Health - BMC Old Mill District Clinic

Summit Health

2.4(27 reviews)
1.6 mi

After 15 minutes on hold waiting for an appointment scheduler, I finally hung up. Unable to secure…read morean appointment with my physician, I am unable to have the lump on my breast looked at. Ridiculous process: having patients absolutely unable to even get an appointment.

my grandmother had an appointment to get an x-ray so we were waiting in line, while waiting i…read morenoticed a bald old man with absolutely no sense of style nor morals it seems going on and on and on about the same thing and the absolute angel of a receptionist who was dealing with this man baby kept trying to explain that she doesn't have the ability to do what he kept moaning on about. while that was happening my grandmother and i got called up RIGHT NEXT TO HIM (i put myself between the tantrum and my grandma for her safety), about 2 minutes in he started to degrade the receptionist at that point i couldn't hold my tongue anymore because bro you're a FULL GROWN MAN old and all and throwing a pissy fit over nothing, so i told him "maybe you should start acting kind and be graceful and not throw a fit" he started going after me telling me that i don't know what he's gone through (you could have been waterboarded and set on fire and you still would never have a reason to treat another person like that) and at that point everyone jumped in because he stepped forward and stuck his finger in my face (i would like to say thank you to the staff that did i appreciate you all). i would just like to say that the ENTIRE situation was handled so professionally and the entire staff on that side is absolutely amazing people and they genuinely care about people's well being. i do wish i got his picture because public shame would be the only thing to get people to start acting kind again. amazing place and amazing staff

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Summit Health
Summit Health
Summit Health

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St Charles Bend - St. Charles Bend campus

St Charles Bend

2.3(106 reviews)
1.7 mi

I was on a camping trip with my family from out of town and needed medical attention…read more And I'm so glad I found St. Charles Hospital in Bend. From the minute I walked into the emergency department I was taken care of in a very kind, efficient and professional matter. It was about 7 o'clock at night when I checked in with a friendly lady (unfortunately I don't remember her name). The check in was easy and quick. After only spending a short period in the waiting area I was seen by a wonderful triage nurse (Jacquie). She asked me some questions and I was immediately taken into a room where another nurse (Mike) looked after me. The room and the hospital itself is very clean and modern. Mike took some blood, brought me warm blankets and started an IV line. Just shortly afterwards I was seen by Dr. Ryan Petersen and nurse Emma who did an exam. Both were very respectful and professional. I also had to get an ultrasound and Erin made me feel calm and took care of me ever so gently. As my husband and son were waiting in our RV just outside on the parking lot we were given a list with nearby hotels and parking facilities, which was truly thoughtful. Both my husband and son were able to come and see me for a short period of time for some much needed support. Later that night I was discharged and Cody one of the hospital administrators took my details. We had a brief yet deep conversation and I could feel that I was not just a number or patient, but a human being with physical and emotional needs. The staff at St. Charles hospital is just excellent. They do listen and they do care!! Dr. Petersen came to see me one more time before leaving the hospital and handing me my discharge papers as well as explaining what had happened and how to handle the aftercare. Even though I was relieved to leave the hospital Nurse Mike made farewell just a little harder! Mike: you are an amazing nurse and such a wonderful person with a big heart! I'm so thankful for you! I must say that I'm more than impressed with the care this hospital provides. The emergency department surely has a fantastic team and everyone is going out of their way to make patients feel comfortable, reassured and safe. I have so much appreciation, respect and gratitude for each and everyone going the extra mile! Thank you ever so much for all your sweetness, kindness, compassion, professionalism and hard work!!!

Dr Chen will spend 10 minutes with you over three days. Will barely ask you questions but fill in…read moreyour narrative and needs like really poorly failed magic show.

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St Charles Bend - Web photo

Web photo

St Charles Bend - Check in.. pretty slick system here

Check in.. pretty slick system here

St Charles Bend

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Summit Medical Group Oregon - Eastside Clinic - BMC Eastside Clinic

Summit Medical Group Oregon - Eastside Clinic

2.3(97 reviews)
1.7 mi

Urgent care can be challenging. I had a problem. Checked in and gave a urine sample. The…read moreresults of that were negative but was told the final result would take two days. I checked out. Two days latter - no call. I tried to call two times but gave up after twenty minutes. What they were quick at was the bill. I was okay with paying something. I called - after thirty minutes I gave up. I sent an email with a question. No response. In the real world when services aren't performed there is usually a discount. Maybe 10 percent? The money isn't the issue but the utter lack of follow through and responsiveness was appalling.

I went there for unilateral ear pain and swollen preauricular lymph nodes. We suspected bacterial…read moreear infection and I was on day 4 of prescribed augmenten from an MD I saw through telemedicine. I came to this UC because pain was getting worse and ear was draining while I was visiting family in the area and I wanted someone to visually see it in case it wasn't bacterial. My first mistake was picking this establishment without reading the reviews. Staff was professional enough but rushed and appeared understaffed. The male medical assistant became oddly snarky after I revealed I work in dermatology, which was quite awkward. The NP I saw later looked at my ear for maybe five seconds and said there was no evidence of a bacterial infection and I should stop the antibiotics. They said the MD I saw virtually was likely wrong about it being bacterial since they didn't see me in-person. After peeking at my nose and noticing it was draining (I have allergies in Central Oregon) they said all my pain must be due to congestion and to do anti-congestive meds OTC. Sounds reasonable enough. I have a lot of faith in medicinal professionals, so I tried their treatment for the next 24-48 hours. Unfortunately I ended up needing to be driven to the ER a couple days later because the pain in my ear went from painful to agony and it was draining even more pus with some blood. Long story short I needed to be admitted for mastoiditis (seen on CT scan) and had to go on multiple antibiotics and steroids. ER naturally did a culture of the external ear canal too, which grew out a heavy growth of pseudomonas aeruginosa (aka bacteria). My eardrum ended up rupturing from the infection which was extremely painful and may have damaged my hearing (although I haven't seen ENT yet to confirm). Overall, I'm very disappointed with the care I received here. I'd like to assume they were doing their best and I know misdiagnoses happen to even the best of providers. But I can't help but feel that if I had seen someone less rushed, more empathetic, and better trained I would have gotten what the original provider I saw thought was an infection confirmed and received earlier treatment. Maybe then I could have avoided an expensive ER visit and weeks of pain. But who knows. The $300 out-of-pocket cost for a 5 minute visit here just rubbed salt in the wound considering their "care" actually caused me a delay in treatment and caused me great amount of pain in the end. I would avoid this establishment if at all possible.

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Summit Medical Group Oregon - Eastside Clinic - Waiting to get checked out...

Waiting to get checked out...

Summit Medical Group Oregon - Eastside Clinic - From the bed/"room" I was put in. They're very spacious.

From the bed/"room" I was put in. They're very spacious.

Summit Medical Group Oregon - Eastside Clinic

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BestMed Urgent Care - Bend Sisemore Street

BestMed Urgent Care - Bend Sisemore Street

2.1(17 reviews)
0.9 mi

I'll start with a copy of my original review from my visit on 8/1/25:…read more "I will NEVER visit here again. After taking my $200(self pay), I was told by the Dr. that they can't help me and I need to go to the hospital. I was never even examined. What a complete rip off! They should be ashamed of themselves." On 8/4/25 I received a reply from a co. representative to ask me what happened. I explained the visit to her and requested a refund of my money. She told me they will look into this further and get back to me. That was over a month ago. I have since called her three times and left voice mail messages. She will not return my call. A few weeks later I requested a copy of my medical notes from the visit. The notes stated that I denied examination, which is a complete lie. The entire process appears to be a charade. It seems they never had any intention of returning my funds. Rarely do I post reviews, but I'm sincerely warning you to be wary of this place. It is not the same since a large conglomerate purchased it from the original, local owner.

If you call, you get an AI bot that refuses to transfer the call to the front desk. When it finally…read moreagrees to transfer, I was automatically disconnected. Foolish me tried this THREE times. Is this our future? Have been here before and really liked a certain doctor. Want to come back in but want to know when that doctor is working.

BestMed Urgent Care - Bend NE 3rd - laboratorytesting - Updated May 2026

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