Was refused service for not having an active phone number I have a rash on my armor need to be seen…read moreabout and I have a shin that is bruised from falling not sure if there's X-rays needed but they refuse to see me on can't believe it that's awful

I was able to schedule a late appointment... they got me in and out. Very nice, very professional…read moreall taken care of....highly recommend.

I had my first appointment with Dr. Sarah Dawson at St. Charles Family Care yesterday. Normally I…read morewould wait to review something like this after a few visits but I was so pleased yesterday that I feel pretty confident leaving one now. I arrived early so I'd have time to fill out new patient forms but everything moved fairly quickly and it didn't take long at all for me to see her. Not to make this too personal (but that's kind of what I do lol) but I've been waiting over a month to talk to someone new about anxiety and to get more information about more MILD anxiety meds. My last doctor was so pushy about things I did not want to take and so naturally it was a fear of mine it would happen again here, but Dr. Dawson actually fully answered the questions I still had about the meds I've been researching and interested in and ultimately we both agreed they'd be a good option for me to try. After meeting with her I also talked with a psychologist they have. I didn't make an appointment prior to meet with him but he was available and they asked if I'd like to so I figured why not. It's more laid back than a full on commitment to go to therapy which made made it more comfortable for me. Basically he just helped me gain a better understanding of anxiety and panic disorders and went over tips to deal with it, things like that. Obviously this is not specifically a mental health clinic but I think it's good to point out this place is ALSO really helpful when it comes to it, and overall it's just a very well rounded place with lots to offer. I left relieved and listened to and I am actually excited to continue my care here and I'd absolutely recommend coming here!!

You NEED an appointment to come here. Very very upscale and enthusiastic helpful staff and right…read morenext door to the ER and the hospital

I had a great experience with High Lakes when I cut my finger on a holiday weekend. I called ahead…read moreand they were able to give me an appointment 1 hour later. No wait, smooth and easy check in online, and I was patched up and out in under 30 minutes! Staff and caregivers were great! I'll use HLHC Urgent Care again!

Had a great experience with Highlakes urgent care this Sunday. Matt Wilson answered the phone and…read morewas pleasant and informative. He set me up with a video chat with Doctor Monica Giamellaro who was lovely. In a pinch , on a Sunday before a Holiday my experience was terrific and I am on the way to kickin Covid back and out a here!!! Thanks Team

the place is dirty for one, and creepy feeling. the phlebotomist I got was horrible. I think she's…read morethe regular one, a grandma type, with her grandkids' art everywhere. You would expect her to be gentle and kind. She was anything but. She didn't say hello. She just asked me confirming questions about my identity and dove in. She had me reaching across the chair to HER versus her coming around to the left arm which I requested because I work with my right arm as an artist. And this awkward angling may have been the cause of the non-stop pain I had during the draw. My doc had asked for a lot of tests, so a lot of blood needed drawing. I have great veins; work out and am an athlete. I never have ANY trouble and am not squeamish in the slightest. But after this, I can see why people get that way. Every time she changed tubes she yanked the needle against the vein wall causing increasing pain with every change. I told her about this after first and she just ignored me and continued. I've had tons of blood draws over 62 years and I'm telling you, she was the WORST. I will NEVER go back there.

I am a squeamish patient when it comes to blood draws. I have them done more than most and my veins…read morejump anticipating the needle! The phlebolomist on duty was AMAZING! It literally took him 5 minutes in and out. He got my vein instantly and was so gentle. He was a sweet guy even under all the pressure of not having a working kiosk where ppl sign in...This takes a lot of talent!!! I'll never go anywhere else now!! Thank you!!

Every single chiropractor I've seen here has been so kind. This place truly saved me and I can't…read moresay enough good things about them.

When I'm up in Bend I always stop by The Joint. Dr Jesse and Dr Riley are both great at adjusting,…read morethe clinic is clean, and staff is friendly!

I can't say enough good things about this hospital and the care I received while visiting Bend. I…read morewent to the ER on a Sunday ight after tripping and falling and fracturing my wrist. Everyone from reception, the care team and discharge nurse were exceptional, I can't say that enough. I wish I could recall all of their names but when in pain that was not my priority. The hospital was very clean, inviting, and comfortable even in the waiting room. Thank you for such a great experience during a difficult time. I was in and out in about 2 hours even though the ER was pretty full.

Paul Brooksbank was the person who wrapped my broken arm . Lovely British fellow . The doctor was a…read moresilly little TV doctor . Some other extraneous helpers were nice. Riding my bike like a teenage boy, caught up with me.

Insufferably offensive religious music in the lobby. Helpful and informative staff. Looking forward…read moreto getting x ray as a walk in

I had a mammogram in Nov., 2021 at this facility. They were very professional and efficient. Also…read morequick and thorough. My only complaint is the time it took for results, and they were mailed. It would be nice if they could be part of the My Chart system with St. Charles clinics, or have their own portal to link the two.

The front desk receptionist and schedulers are, efficient, and also send reminders for the…read moreappointments. My Physical Therapist, Ryan Herold, was fantastic. He guided me through physical therapy post total knee replacement. His guidance was calibrated to my previous physical conditioning and expectations for recovery. Ryan was patient, exacting with his description of the exercise exercises which I would need to perform and importantly restrained me from over exercising. I appreciate Ryan's sense of humor, his communication skills, and his knowledge of kinesiology. Without question, Ryan is a superlative Physical Therapist who will guide you to recovery from any injury or surgical intervention.

Best PT experience I could have hoped for. Worked with Peter Mollo throughout the lead-up,…read morediagnosis, and recovery from hip arthroscopy to clean up a torn labrum, delaminated cartilage, and cam impingement. Under Peter's thoughtful guidance and coaching I was well prepared and able to recover quickly and get back in the saddle sooner than expected. Peter teams up with you to make your challenge his challenge and brings great energy, insights, and motivation to every session. He is very astute at staying in tune with your status and progress, adapting as needed to carefully bring you back to full range of motion and strength. Much like the director of an action hero movie in which you get to be the star, Peter will bring out your best and help you shine and recover. Shout out to Samara and the front desk crew for making the whole experience as seamless and pleasant as possible. Thank you Peter and Rebound Team for the wonderful care!