I was pleasantly surprised at the ease with which this quest outlet operates…read more Laurel was friendly, professional and the blood draw was done expeditiously. I have been used to long waits at other locations even with an appointment. Although I arrived 15 minutes early because I was new, they got me in right away. I liked the QR code check in. Good service!

From the owner: The Quest Diagnostics difference. Bringing together quality, speed, and technology to power…read moreadvanced, affordable diagnostics for all. No trade-offs required.

I am a physician who has practiced since 1967. I know medicine, and I know what kind of work…read morelaboratories are supposed to do, and many of the obstacles that needed bureaucracies place in the path of that work. It's a team effort, and, vacationing in Bend, OR, a place that I hardly heard of, I didn't expect to find this laboratory in the Big Leagues, let alone in the All Star Game. From the greeter, to the phlebotomist (a real sharpshooter where you would want one to be) to the unseen laboratory techs, couriers and clerks, phone answerers, and the executive team that put all this together, they are, collectively, the best team I've encountered. Accurate, fast! and accommodating. I was scheduled to have a surgical procedure upon my return to San Rafael, and labs were supposed to be done 3 days in advance. But I was vacationing in another state. And one of my tests of kidney function was off, and I needed to have the peace of mind that comes with knowing that I was not getting worse, but was stable or better. The ordering cardiologist had forgotten one important test, and it was 7 AM, before the office was open to reach the cardiologist. The lab took my order, and, as it was a"stat" the results were available to me, from a satellite lab, in 2 hours! It could hardly have been much faster if I had been in the hospital ICU. It took a team to do this. Well, maybe I just got lucky. But, I don't think it was luck. St. Charles has assembled and all star team and infused them with empathy, as well. That's the reason I became a doctor, and I wish that I had always had this team available to me and my patients. Oregon is a beautiful place, and Bend is a really great place for a vacation, and if you need health care services, you couldn't do better at the Mayo Clinic. Thank you all!

They make you take out your license every damn time instead of just scanning it into the system or…read morereading the numbers. They block your phone signal for Internet so you're forced to use their wifi. The chairs in the fireside waiting room are gross. It's effing cold outside and they have the ac on? I hate coming here.

the place is dirty for one, and creepy feeling. the phlebotomist I got was horrible. I think she's…read morethe regular one, a grandma type, with her grandkids' art everywhere. You would expect her to be gentle and kind. She was anything but. She didn't say hello. She just asked me confirming questions about my identity and dove in. She had me reaching across the chair to HER versus her coming around to the left arm which I requested because I work with my right arm as an artist. And this awkward angling may have been the cause of the non-stop pain I had during the draw. My doc had asked for a lot of tests, so a lot of blood needed drawing. I have great veins; work out and am an athlete. I never have ANY trouble and am not squeamish in the slightest. But after this, I can see why people get that way. Every time she changed tubes she yanked the needle against the vein wall causing increasing pain with every change. I told her about this after first and she just ignored me and continued. I've had tons of blood draws over 62 years and I'm telling you, she was the WORST. I will NEVER go back there.

I am a squeamish patient when it comes to blood draws. I have them done more than most and my veins…read morejump anticipating the needle! The phlebolomist on duty was AMAZING! It literally took him 5 minutes in and out. He got my vein instantly and was so gentle. He was a sweet guy even under all the pressure of not having a working kiosk where ppl sign in...This takes a lot of talent!!! I'll never go anywhere else now!! Thank you!!

I was able to schedule a late appointment... they got me in and out. Very nice, very professional…read moreall taken care of....highly recommend.

THIS PLACE IS A SCAM!! I highly recommend finding an actual…read moreprofessional office, they will wrongfully charge you on what appears to be gender? my girlfriend was charged $605 after a 20 minute visit while I got the SAME EXACT service and was charged significantly less before insurance, their bill department refuses to work with you and will send you all over the place with no help or answers.

I'll start with a copy of my original review from my visit on 8/1/25:…read more "I will NEVER visit here again. After taking my $200(self pay), I was told by the Dr. that they can't help me and I need to go to the hospital. I was never even examined. What a complete rip off! They should be ashamed of themselves." On 8/4/25 I received a reply from a co. representative to ask me what happened. I explained the visit to her and requested a refund of my money. She told me they will look into this further and get back to me. That was over a month ago. I have since called her three times and left voice mail messages. She will not return my call. A few weeks later I requested a copy of my medical notes from the visit. The notes stated that I denied examination, which is a complete lie. The entire process appears to be a charade. It seems they never had any intention of returning my funds. Rarely do I post reviews, but I'm sincerely warning you to be wary of this place. It is not the same since a large conglomerate purchased it from the original, local owner.

If you call, you get an AI bot that refuses to transfer the call to the front desk. When it finally…read moreagrees to transfer, I was automatically disconnected. Foolish me tried this THREE times. Is this our future? Have been here before and really liked a certain doctor. Want to come back in but want to know when that doctor is working.

I am from Las Vegas and arriving at a radiology center without an appointment on a Monday morning…read morewould require at least a two hour wait and a staff already frustrated at 8 AM. Welcome to Oregon where the staff and technicians are compassionate, happy, and efficient. Kali welcomed me warmly with sincere concern about my health. She spoke softly and warmly creating an environment of comfort and security. I was quickly whisked back for my x-ray with Kelly. Her main focus was my health and well-being. Wearing a neck brace because of a cervical fracture, I felt in control as she worked with me to procure accurate pictures of what my doctor ordered. She worked briskly and professionally to make certain I would not cause further injury to my neck or be in any discomfort. CORA, thank you for showing me what good service can be!

I've always been enough supporter of CORA however, after yesterday, I'm gonna try to avoid having…read moreanything done by them. Despite having a lump in my breast, my primary care provider having me sent urgent given the members of my family having breast cancer. My mother, my sister, several of my aunts and some of their daughters having breast cancer. Having my own lump removed a couple of decades ago, but luckily it had not been cancer. Except for yesterday. The level of incompetence was astounding. Honestly, I'll do whatever I can to use a different facility than CORA. They're dangerous.