I've been a patient at this clinic for 12 years, including with the previous owner, and have always…read morehad positive experiences, until today. I was scheduled for a routine cleaning but was turned away because I declined X-rays while pregnant. I understand that offices have policies, but I was disappointed there was no flexibility or willingness to accommodate my situation, even with the understanding that I would complete X-rays after pregnancy. Preventive dental care, including cleanings, is especially important during pregnancy, which made this experience even more frustrating. I left feeling unheard and unsupported as a long-time patient. I hope the office will reconsider how they handle situations like this in the future so patients can make informed choices about their care while still receiving necessary treatment.

I've been going to Seven Peaks for about 6yrs now, ever since I moved to Bend. I'd found them via a…read moreGoogle search, read their reviews, gave them a shot--they deserve my own review. I've continued to be impressed with the welcoming nature of their front end staff(while I'm waiting a few minutes first thing in the am, I overhear their am staff meeting--communication about the daily flow also chatter/giggling at the end--I know from my hygienists that the Dr takes them on team building trips even out of country! It appears their team culture is strong/tight), the friendliness/efficiency/memory of many of their hygienists (every 6mo visit they'll always ask me about something specific in my life that I'd shared last time--they must take notes!), the friendliness and quality of care from Dr. Chelsea (always making sure there's nothing else I'd like addressed). Their entire operation appears to be run like a Swiss watch, after my cleaning I check with the front desk on any payment and they're already telling me I'm good to go as insurance covers it. Easy peasy, in and out, always with a [clean!] smile. Can't ask for more.

I finally got the nerve to see a dentist after several traumatic experiences and after researching…read morefor months landed at Bend Family Dentistry. Under the care of Dr. Theda. I had decided on dentures after years of pain and she assured me this was something she could do. A full upper was done. She then told me my four front lower teeth had to go and she could make me a lower partial that looked like a retainer. So she extracted those as well. $8500.00 later she out right refused to finish my bottom partial. Her treatment coordinator simply replied to every question I had with " You have been referred to another dentist." Dr. Theda was paid in full for this work both by my insurance and in cash by me. I have no idea why she referred me. My insurance will not pay twice for same procedure and I am left withOUT four bottom front teeth. The office did offer me a refund but it was so little I can not make my mouth whole until I save enough money to pay for the copays at another dentist. Stay clear of this Bend Family Dentistry NIGHTMARE NIGHTMARE NIGHTMARE

I grew up witnessing my parents and their siblings losing their teeth young. They were children of…read moreimmigrants; poverty and malnutrition in their youth played a role. They grew up over 100 years ago. This gave me a strong drive to maintain my teeth. After a bad dental report from another office, I called Bend Family Dentistry hoping to get a 2nd opinion. The woman who answered immediately went into action to see what they could do for me. Weeks later I walked out of Bend Family Dentistry on 3rd Street in Bend, my teeth properly cleaned and I'm smiling. I witnessed confident employees who love their jobs. I highly recommend Bend Family Dentistry. They provide excellent quality work, show compassion and listen to you, and their prices are reasonable. I understand and recognize good communicators of professionalism. Thank you Bend Family Dentistry!

My wife and I have been patients of Bend Dental group and Dr. Starr for more than 10 years. Would…read morenever consider going elsewhere!!! My hygienist, Abby is fabulous and a truly dedicated professional.

Best Dental Group ever. Extremely caring, friendly and efficient. Makes going to the Dentist…read morebearable.

I've had a lot of work done in the last 6 months, yesterday was my 12th appointment. Every…read moreappointment I've had has been positive -- appointments are made that are convenient for me, everyone is friendly and they do excellent (pain-free in my case) work. State-of-the-art equipment, state-of-the-art staff. I highly recommend.

Thank you, Max Higbee DDS . Though out of town, with his boys, he called on a weekend to schedule a…read moreMonday operation on a tooth after I sent up a flare. This is the second time he has saved my smile . His assistant today who made a temporary crown for me- could be a dentist! Mission accomplished

I have OHP which is basically useless for dental so I needed to find a place with an in-office…read moreplan. Alpenglow's is $100 to start then $35 a month which gets you 2 cleanings and x-rays each year and 15% off anything else. My x-rays were quite the adventure. I gagged one time which is normal for me. But the very nice and well-meaning hygienist wanted to help. She asked for a shaker of salt. Someone else in the office said she had one. She then comes over with a test tube of "salt" to put on my tongue to distract me so I wouldn't gag. I was highly suspicious... so I tasted some. It was citric acid. SO acidic it burned. They told me they were going to put a stripe of it on my tongue! So glad I stopped them! Just putting the story here so you can also stop them because wow that would have been awful if I'd just trusted them and had a mouthful of citric acid I expected to be a quick shake of salt. Besides that, I saw Jennifer Montgomery and really liked her. She taught me how to unlock my jaw which no one has ever taught me and I've had jaw issues since childhood. She did a thorough cleaning and didn't diagnose any problems that weren't there which is a huge problem in dentistry. Glad I found someone I can trust!

Weeks ago I had my 2nd and LAST dental appointment at AlpenGlow Dental in Bend. Here is why I call…read moreit LAST: I chose AlpenGlow when I was having trouble with Advantage Dental in La Pine. They had staffing issues. Covid was to blame and having a dentist from Portland who had to drive during snow season didn't help. Reading the good reviews of AlpenGlow, I went for my new patient appointment to get my teeth cleaned there on May 25, 2023. Due to a series of medical emergencies I had to cancel the next cleaning appointments but I went to them on November 14, 2024 and left feeling sad. After seeing what was the X-ray technician, then dentist who did gum check (I thought she was the hygienist because I never had a dentist do this), then I briefly saw THE hygienist as she peaked in the room to say she didn't have time to do my scheduled cleaning as I "needed deep cleaning that would require two appointments". I heard horrible gum numbers I have never heard in my life. I later showed my daughter the estimate and she said it was the 2nd high estimate she heard from them recently. I'm in my 70s and I have had some long-term dentists. I miss the one who retired as he took care of me and my four kids for over 27 years. I know the routine. Most dental appointments have been good for me, but I didn't feel good about the last appointment with AlpenGlow. I felt hustled and I don't even remember their names, if they gave them to me. No small talk. I also wasn't even shown my X-rays which I later realized no dentist has ever done that to me. I was told the X-rays were in the other room I didn't get to go into. Other dentists would have shown them and explained my options. Not sad now. My teeth were cleaned in one appointment by another dentist, and I felt the way I have about the good professional dentists/hygienists in my life and I'm going to return there. Saw my X-rays, no rush. Merry Christmas to me--I saved over $900! So glad I got a 2nd opinion. I got a normal cleaning with the addition of a deep clean of two teeth, not four sections. I only had a topical to help with pain on those two teeth. This is the first time in my life to be told I needed a deep cleaning. I realized that it had been almost one year and six months since they were last professionally cleaned. But somehow I needed a deep cleaning of two teeth. A few teeth below needed a little extra attention but nothing like those two teeth. I have never felt the need for a second opinion but I'm glad I got one. The office of AlpenGlow has a beautiful vista, but I am not willing to help pay for it.

Friendly staff and easy to schedule. Dr Peterson and his team did an amazing job with a complicated…read morewisdom tooth removal for our daughter. Appreciate their quality care.

Dear Ridgeline oral surgery,…read more You should thank Dr Peterson and nurse Bailey, due to the fact that they are saving your practice. I don't think the rest of you get enough sleep at night, because Dr Lennox did not look me in the eye once the morning of my surgery. His nurse coldly and firmly stated no one would be allowed back while I got my IV. I had never been put under and I was petrified, girl I just wanted to hold my mom's hand. After my procedure, they did not do a follow up call. When I got dry socket after my procedure, the front desk nurse clearly did not want me to come in, even telling me there was nothing they could do (I got an appointment regardless). I went into the office and, in fact, they did do something! Thank you Dr Peterson. I hope I don't have to experience such impersonal service in the future.

West River Dental came to my rescue! I was on vacation when a temporary crown cracked and came off…read moreand Doc Holly was able to help! They were able to squeeze me into their schedule and using impressive technology he was able to give me a new temporary crown until I got home. The staff was extremely friendly and I could tell the Doc was very knowledgeable and experienced, giving me some good advice and care. The staff were also incredibly friendly and helpful. If I lived here I know where I would be going! Thank you West River Dental!

Dr. Holly is a wonderful Dentist and his staff is friendly and excellent. I've been seeing him for…read moreover 15 years and consider him as a family dentist who is capable of extending normal dentistry way beyond standard. Not only that, he's a great guy. David

I cannot say enough good things about Dr. Jade and his dental team. From the moment you walk in you…read morefeel welcomed and at ease. I have been with this office for almost ten years because no other dentist can compare. Dr. Jade is exceptional. He is knowledgeable gentle and takes the time to clearly explain care and treatment so you always feel confident in the process. It is obvious that he genuinely cares about his patients and the quality of care he provides. This is by far the best dental experience I have ever had and I would recommend Dr. Jade without hesitation.

My wife and I have been going to Jade Cherrington for about 15 years. Even before he set up his own…read morepractice on Rimrock Way. He is not only a very competent dentist, he is an extrordinary human being! On several occasions he even called my wife on the weekend, to see if she was in any pain after a procedure. Who does that??!! His kindness and genuine concern for his patients is unmatched by any medical professional I have ever encountered! As one might expect, Jade has selected a staff that matches his own high standards. The entire office feels like a warm family. I just hope he stays in Central Oregon!!