It seems a little odd to write a review for a pharmacy but I have never had such a positive…read moreexperience before like I have had with the Community Pharmacy at St. Charles. Every interaction I have had with the staff there has been pleasant. They are helpful and friendly every time. Even in the middle of this COVID pandemic they have been great. I am so glad we switched to this pharmacy!

The cupboards are BARE..... seriously, the shelves are totally enpty; even entire rows are empty…read more Are they closing or what??

The pharmacy refuses to answer the phone and I am housebound and cannot drive. Very frustrating…read morewhen I have a question or need to know why my prescriptions aren't ready on time. And when I did ask in person, a pharmacy worker nearly bit my head off with her attitude and answer.

The first time I went to this store, I ordered online pickup. They made me come inside to pick it…read moreup because it was a little rainy. First red flag. Needed a usb today, $130 purchase would have been. My significant other went in for me and said 3 secret shoppers followed him around but no employees around to help with anything in electronics! He left, we will never return to any Walmart ever. It's been a couple years of us deciding because it's always so chaotic and the easiest thing is difficult for them... and the secret shoppers are inhumane. This store locks up so much, they do not support the people. It's so dumb, can't pick up can't get it inside. Hire more people to watch people shop, no one to help in real life with a uniform on. Don't forget the frequency. I don't foresee Walmart being the way once boomers pass on.

Everyone is oblivious to there saroundings. The store is not set up for convenience its ridiculous…read morehaving to go from one side all the way to the other just for 1 item that should be near the grocerys . Small spaces to not navigate through. Rich people are the worst here like thay forgot that poor people exist and have to go to Walmart. And the poor people are bullies thinking thay are better then everyone.

This is the worst pharmacy! I put my prescription in online…read more2 day before I came in to pick them up. I was shopping in Safeway today. And noticed there was no line at the pharmacy. They told me that my prescriptions are at their distribution center. The she said they could fill in store. I told them I have shopping to do at the store and I'll come back when I'm done. I came back and waited at the side line (limbo) for 45 minutes!!!!!! Their is hell on earth . Find another pharmacy.

****Next time you go to the pharmacy, try practicing some patience & understanding... Pharmacy…read morestaff are under such an unrealistic amount of stress! They're doing SO many other things than just "grabbing" your meds... Me & my husband have been using this pharmacy for years! The staff are so helpful & kind! the pharmacists are thorough & knowledgeable (particularly Julie - she is absolutely incredible)!! The technicians are welcoming & also very helpful (HUGE shoutout to Sue - she's always so genuinely sweet). I'm quite confident that the majority of negative reviews are authored by those who've either never worked in a pharmacy or have failed to recognize the damaging effects of COVID-19 on staffing/logistics/etc. The pharmacy staff are juggling an unbelievable amount of varying tasks, while then having to try & de-escalate inconsiderate & impatient customers!! Try & take a deep breathe, put on a smile & thank them for everything they do!

Although it was a bit frustrating that they don't answer their phones, it's understandable because…read moreof how shortstaffed they are. That being said, I am tremendously grateful for the work they're doing in the Pharmacy as well as the floor staff.. they always greet you when you walk in and Bob is my particular favorite. They have a reasonable selection of wine, And regular discounted items. Good energy a good environment. I would recommend this particular Rite Aid over other Rite Aid in Central Oregon.

Shout out to Stephanie and Cassie working august 21, 2023. Exceptional, kind customer service…read more Appreciate both of you and your help! Thank you for going above and beyond. Give them a raise! You want to keep them!

Great pharmacy, friendly and knowledgeable phone customer service, great hours! What Walgreens…read moredidn't have in stock, Fred Meyer's did.

I tried to transfer prescriptions here. They get the information on a Tuesday and, by Friday, have…read morenot done anything with it and are claiming to have never received it. They say they will call again "when they have time" meanwhile my prescriptions are in limbo because these incompetent children can't do their job. I'd recommend against going here, but that's assuming they even care enough to let you in the first place.

The pharmacist and pharmacist staff is so rude. They're impatient and unfriendly I switched to the…read moreSafeway by Walmart- much kinder and actually helpful.

At my wits end trying to reach them to sort out a prescription they had received. Finally asked my…read moreown pharmacy to call this one and figure it out. The Safeway pharmacy person admitted they rarely answer their phone. He also said the equivalent of "we're about to go on break, we'll get around to it whenever we get around to it." My pharmacist told me she'd never talked to or heard of anything this bad. This was a four hour ordeal for an extremely time sensitive medicine. This place is the worst. I did business with them a couple years ago also, and it was also stunningly bad. In this case I was helping out a relative who was too sick to deal with it. In the end, the relative went back to the ER and got the medicine there. Wow.

Poorly organized and understaffed. Nice people but clearly needs more help…read more I recommend the Quest in the other Safeway on 3rd street. Faster service with an appointment. I have been to this one multiple times over 2 years and never got out in less than 30 minutes even with an appt. In fact it seems to be getting worse.

My prescription was called in last night by my doctor. 5 pm today they haven't listened to…read morevoicemail and tell me that the prescription was called somewhere else. Major attitude and rudeness. I double checked the phone #, which was correct. My doctor called again. Rude to my doctor when she called the prescription in again, and then admitted it was in the voicemail but they didn't listen to it. Rude assistants and pharmacists that apparently don't think voicemails should be checked. Then after they have my prescription at the register make me wait until the entire line that formed (after I waited in line twice because they didn't do their job) was cleared before they called me up. Horrible experience. I'm really glad that they are not my regular pharmacy.

I had neglected to have a prescription renewed when we changed from one doctor to another. The…read morepharmacist at the Safeway on Century Drive got our prescription filled immediately so my husband would not miss any of his medication. We are very appreciative of the excellent service and concern . Thank you

The pharmacists here went above and beyond for us on a Friday night when the urgent care called in…read moreour prescription to another (closed) pharmacy. The team here helped us figure out how to get our prescription filled so that our son could get much needed antibiotics! We are so appreciative and it cemented our generally good experiences with Safeway pharmacies! Thank you!