Very quick and easy service and was very accommodating of my last minute request. Would recommend.read more

From the owner: I do interior only details as of now. I have 2 years of detailing experience and I am here to…read moresatisfy your needs. Please feel free to reach out with any questions and also feel free to book your appointment.

Brian and his crew were very responsive to getting my car looked at, providing me a fair estimate,…read moreand then getting the work completed in a timely manner. I appreciate a business that still understands building quality relationships with their customers. Thanks- this was my first time here but it won't be my last!

I've been bringing my vehicles to these guys for a long time (6+ years). they handle all my oil…read morechanges, tune ups, brake maintenance, and they've handled repairs for me on insurance claims. the body work came out so nice on my car after being rear-ended that I had them fix all the rust popping on my door panels and quarter panel. the paint work they do here is great. it's actually worth it just to go see what they pull out of the booth

Turns out I had tire choice do some front end repair work not only did they do a shitty job and I…read morehad to have it all redone at my expense another $1600, but I let them do my oil change and they screwed up the oil housing filter with the spring in it, which is now starved my motor from oil which, since I had to get the front end, repaired a second time from a better shop, I am now finding out that because of what they did, they starved my engine for oil and now I have valves ticking all over the place! I would not recommend any of the people that work at that particular tire choice to even change my tire. I will be calling their corporate headquarters in the morning and I will get satisfaction and my engine fixed.

Thanks Matthew and Alicia. Matthew fixed my appointment without hesitation and Alicia actually…read morecalled me to let me know my tires arrived, I didn't have to follow up. Done in two hours and were the most professionals about customer service. You're really good at people talk Matthew. I'll do business there again!

Needed a stereo in a Jeep I had just bought. Went in told them what I was looking for and they set…read moreme up with a stereo that was as close to that as they could. When I picked up the car everything worked fine. Has the basic functions I wanted, and options my wife was happy with. The only down side was had to leave it overnight so they could get some parts to do it right. My experience was great, They listened to what I wanted and kept me informed of what was going on.

You know that trip to a Halloween hayride kid style when all three of your kids fall asleep and…read moreyour low pressure light goes off for three of your four tires and you see this shining beacon of automotive assistance but you have no idea how awesome they're going to be? That was my 430 Friday night - these folks were awesome! Not only did they fill up my tires (and free because my tank was full and car packed) so I said Hey can you replace my headlight? They had the part sent right over and did it all while the kids slept AND for about $10-15 cheaper than I ever expected. The owners are awesome aaannnd incidentally doing my breaks Monday for more than $200 cheaper than my brother in laws garage....I found a new place and couldnt be happier.

I'm wary of other locations; but this one's great! Had my car in & out in a reasonable time at a…read morereasonable price. Using coupons always helps! Even with additional services added on like filter engine replacement & a line flush it was reasonable. Would definitely return to this location in the future!

I stopped in on a whim because my tires needed air and I was about due to get an oil change anyway…read more Talk about adulting! While I had to wait about 10 minutes for my car to be serviced, I was offered a water and the time moved quickly. It is important to note there was only one person working and two cars in before me. The gentleman who serviced my car was beyond courteous and explained my options to me very well. The entire transaction took less than 10 minutes. He even offered me Capri Sun after! Service was a 10/10! Pro tip: look for coupons on their website.

Traveling through Ohio, My brake caliper fell off and was dangling by the brake line. Other cars…read morealerted me, I was able to stop at a gas station. Arrived at Conrad's via tow truck at 1:30 and I was back on the road by 4:30. Very Happy!

BEWARE OF THIS PLACE. The older gentleman, Steve i believe, he should NOT be at a from counter…read morehandling customer he's very rude and demanding. I came in to get 4 tires mounted and aligned. Left and noticed my car was shaking and riding like it was gonna fall to pieces. I take my car back 2 days later They "rotate" the tires. That they put on in the first place. Issue continues. I go to discount tire and they say "man your rim is bent how didn't they catch that when mounting your tires!?" that's a GREAT QUESTION! Got the new rim and rides like a dream. Conrad's literally had my wheels off. TWICE in 2 days and all they could say is "you need to replace your brakes" oh and they sent me a pic of a paint scrape on my rear passenger side and labeled it front driver side and it also has nothing to do with mechanical issues so why did you even include that in the inspection you did. If I could give zero stars I would. The lady working there was super nice she was filling In. But just beware. I heard another customer irate at the older gentleman for his vehicle having to be brought back In for a 3rd time because they couldn't get his right either. I'd steer clear of Conrad's. At least this location in painesville.

found oil spot in my driveway under my van that take 5 did oil change on, so I got und van and seen…read moreoil dripping from oil filter. I took it back up to them and told them. The supervisor checked and tightened it and added a Qt of oil. at this point no big deal things happen. Then he tried to start lying to me saying the oil filter only turned a little bit and there was no oil dripping from it. Now he pissed me off when I seen it my self where it was dripping from. I wasn't asking for nothing for there mistake. I can clean the oil off the driveway no problem. But lying about it instead of owning the mistake just cause you're company a customer and bad review. Hope it was worth it

Shop manager Travis is a scumbag and scam artist. Charged my 17 year old son $300 for an oil change…read moreand "coolant flush" when the coolant flush was completed 30 days prior at the dealership.