I went for the free tire check- he checked all my tires even the spare- gave me info on tread wear,…read moreexplained all the available services, gave me a price range in new tires and sent an email of his report

Good service - nice staff! No complaints on service and price …read more.. Ugly waiting area but a convenient store is on same lot - so you can grab a coffee or snack

4 new tires purchase and installation. Courteous,…read moreprofessional service. Done right the first time . Quality tires and installation. Fair pricing and prompt scheduling.

I called received a quote fir 2 new tires for the front of $236 out the door. After Mike put the…read moretires on my tital jumped to $375!! After i received my reciept the total for the jib was $350 why was i charged an addituinsl $25!? I would NOT recommend this place add: mike said the $25 was for tax well why wasn't it on my receiot??

Honest and dependable. Been my car care center for 3 years ! They always go above and beyond to…read moremeet my needs and expectations. Highly recommend

Highly recommended! I first met Mr. Fedreico through the Eastern Lake County Chamber of Commerce…read more That was more than 10 years ago. Whenever I needs service on my vehicle or tires, Federico is my go to shop. This says a lot since I come from an automotive family. My father was a master mechanic but has been retired for over 25 years. Recently, I needed a battery and tires for my 1961 Impala and Federico came through with swift, friendly and expert service. They also service my 2014 Impala. So happy to have Federico to go to for all my automotive work. Trustworthy Professional Friendly Cost Effective

Zaps has always been fair and honest . Been going to him for…read moreyears, and have never been disappointed with his service.

Reasonable priced and fair . I had him do brakes and got done in one day…read moreMuch better prices than dealer, also good on tires. I got 4 tires two years ago, less extra charges than dealer. Friendly atmosphere and owner remembers you

Amazing Service, Great Value…read more Replaced 4 tires. Great price, amazing service. no ambiance, now waiting room, just a bunch of nice guys.

Awesome place, great selection, great service - highly recommend! We buy all of our tires here.read more

Set apppt online for a Sat afternoon, took about 30 min total for an oil change. Didn't try to…read moreupsell services and was quick and courteous. Would visit again. Thought value was good.

They replaced an axel for us and did it very quickly because of our schedule and not having an…read moreextra car. A coupe of months later another part failed and they got us in right away. Probably shouldn't say this but he ate the other part and labor because of the inconvenience. I have never seen any shop do that. Nice guys old style shop reasonably priced.

I had a l/f tire that needed to be repaired. I went to the closest place to me, which was Conrad's…read morePainesville. I walked and asked how long for a tire repair, it's was 3:30 pm. Without batting an eye, and without even checking what he had going on, the guy at the counter said it would take the rest of the afternoon. I replied with what time does the afternoon end, and he said, 6:30 pm. 3 hours and they didn't look that busy? I drove down the street to Monroe on Mentor Ave and the service manager said sure, we'll get it right in. Even though, he had nearly every bay full, except for one. Matt is the service manager and he is sincere and extremely helpful. He is the guy that I'll be recommending all my friends and family to. I could tell just by talking to him, that he had the type of integrity that I'm looking for! A+ for Matt and his Team!

I've been going to this tire choice for years and always gotten great service. Not anymore. They're…read moreunder new ownership and in the past two days I've dealt with three people and none of them were pleasant or helpful. Let me explain. I used the website to choose new tires and book an appointment. The man who greeted me for my appointment was anything but friendly. He was curt and cut me off when I tried to ask a question. After getting my answer by being persistent, I left the car only to get a phone call that the tires I ordered didn't fit my car. The website said they did, and of course the new ones cost more. I had planned on about $550. It was almost $900. Then I drove my car with the new overpriced tires and the tire pressure sensor came on. Took it to the local 10 minute oil change to check the pressure - fully filled. Must be a sensor. Called and said the sensors broken and was told to bring it back. When I took it in, the man told me they'd fix it, but it's gonna be awhile. When I asked how long, the man got mad at me as if I wasn't there because they broke it. I just wanted to know whether I should wait, have a ride come get me, or plan another day! I waited and the man all but threw my key at me and said your cars done. Thanks for fixing what you broke, jerk! Seriously. I know these people are mechanics but can't they take one class on customer service??

Been coming here for years. Only place I will go. Had a tire losing air, $10 to take out the nail…read moreand replace. Love businesses like this that take care of their customers!

A client of mine came in for a noise from their car. Checked, had excessively dry rotted tires that…read moreare 10 years old that were installed by this shop a week prior. Utterly unacceptable to risk someone's life with type of shoddy work. Negative stars.

They replaced my back 2 bracks and rotors TWICE. The last time they put some type of brakes and…read morerotors that make my car squeak LOUD CONSTANTLY and GRIND when I stop. The Hyundai dealership says that the breaks work but the squeaking will continue INDEFINITELY unless I replace them for $900.00 . So I'm paying for them TWICE!! What a rip off! I'm NEVER GOING TO THEM AGAIN. On top of that they gave me a tire that went FLAT the very next day and tried to blame it on Natural causes.

I was in desperate shape with my tire as I had just had a blown out rear tire on the highway. As…read morethe fates allowed, I just happened to get off at the exit where this shop is located. I limped my car into the shop and asked if they had any spares. He quickly went out to inspect the damage and went through his inventory seeing if he had a replacement. Unfortunately my car had a weird size that wasn't easily found, but he did have one brand new. However I didn't have much money on me to pay for a brand new tire (which was a reasonable price) but he ended working with me and found a gently used tire that was very near my normal size and way less price. All in all I stopped her by random chance and I plan to be coming her for my needs in the future. He's very honest and doesn't play games or overcharge anyone. I listened to him talk to other people on the phone while waiting for my car to be finished and was really impressed with how he handles all his customers. Highly recommended.

Fast, reliable service! Loaner car was provided. Repairs done within 4 hrs. We will always take our…read morevehicle here. Gave us peace of mind for a long road trip!

So in Cleveland if you have aluminum rims at some point you're going to start leaking and my…read moredaughter has a pretty good track record of not telling me when the check engine light's on or when the TPMS sensor is illuminated. I was able to fill her tires the other night as I got cold and a air loss is pretty much normal when the weather changes. When I started her car up this morning she lost 10 lb overnight which of course is not normal. While I was able to get her car from school and get it serviced I haven't had any Tire service done in this neck of the woods I normally go up to Painesville or mentor. My normal tire shop that I go to it's almost a guaranteed wait of half a day. However I wanted to roll the dice and try the first result that came up in my search and that was the shop. Most places are pretty darn busy nowadays but they tend to make room for folks that need help with flat repair. I called them and they got me right in and I was able to walk across the street to get a cup of coffee and a sandwich while I waited. Total time was about 45 minutes which wasn't bad at all and while I did not have any nails in my tire I did have bead leak due to corrosion in the aluminum. Sadly this is a reality of where we live however this shop was kind polite and got me in in very short notice. The total cost for the mountain balance grinding the bead and resealing it was $37 which is ridiculously cheap. Thank you so much for providing a great service at a great value.