Hands down the best customer service I have ever experienced. I worked with Eric and he was…read moreawesome. I had the wheels from my 2014 Corvette finished in a special finish that falls between the Black Ice and the Midnight Ice. Eric provided boxes and labels for shipping and was in constant communication during the process to ensure that I was happy. I couldn't be more pleased. If you need wheels refinished and some curb rash repaired make sure to give Wheel Craft a try. You won't regret doing business with them. Thanks Eric and Ed, it was great working with you.

Set apppt online for a Sat afternoon, took about 30 min total for an oil change. Didn't try to…read moreupsell services and was quick and courteous. Would visit again. Thought value was good.

They replaced an axel for us and did it very quickly because of our schedule and not having an…read moreextra car. A coupe of months later another part failed and they got us in right away. Probably shouldn't say this but he ate the other part and labor because of the inconvenience. I have never seen any shop do that. Nice guys old style shop reasonably priced.

Do not go to this shop…read more I purchased a Groupon that clearly included a full synthetic oil change, tire rotation, and tire top-off. The shop knew exactly what I purchased both when I scheduled and again when I arrived. After the service was completed, they suddenly added an extra $45 in "fees" that were supposed to be included. There was zero mention of any additional cost beforehand only after the work was already done. When I called to question it, the owner was rude and dismissive, hiding behind "fine print" that still does not justify the upcharge or their lack of transparency. This is nothing more than bait-and-switch pricing. If you value honesty and clear pricing, stay far away and take your business elsewhere. Follow up to Kevins comment Kevin, This is clearly a problem, and I'm not the only one saying it. Multiple customers have had the same experience buying your Groupon and then being told afterward to "read the fine print." Bottom line: if there are significant extra charges, that needs to be clearly communicated upfront either at booking or when the vehicle is checked in. Instead, nothing was mentioned until after the work was completed and I was handed a bill. Charging over $100 for what was advertised as a covered service is unreasonable, and the lack of transparency is unacceptable. When I called to address it, being told to "read the fine print" instead of getting a proper explanation or resolution was unprofessional. This is not how you treat a new customer, especially one who could have returned for future business. I will not be back, and I hope others take these reviews seriously before choosing your shop.

Absolute scam. My Groupon to save a struggling family some money ended up costing us $100 for an…read moreoil change still! Then they tried to scare my husband into doing 1000k of work on break pads and when we declined he tried to tell us there is probably more work that needs done too ..we talked to friends and found another place for only $600 to do everything. Stay far away! * Clearly they have a lot of down time to text me multiple times harassing me and still not giving me an itemized detail for the extra money just kept texting me the Groupon rederict like I can't read. An extra .9 quarts of oil, tax and 7% service fee and 8.99 filter does not make sense for an extra 42 paying $100 for an oil change with a Groupon and going through this crap yeah no thanks. Stay away!

came in on Sunday for the first time with no appointment to have tires I provided mounted and…read morebalanced on a set of rims. I instructed that I wanted the camber wear flipped so it would've facing the outside. The two gentleman working had me in and out in no time. Great price , great service

No follow up left messages and dropped in at the location. Looking for tires and rims.read more

I left my first review for the Avenue Auto Clinic 14 years ago, and I've been a customer of Dan and…read moreAvenue Auto Clinic ever since. After all these years, I still have nothing but great things to say. Dan has always been fair, honest, and genuinely looked out for me as a customer. His son Luke is great as well, along with Marty at the front desk. They're transparent about pricing, explain what actually needs to be done, and I've never felt like they were trying to sell me repairs I didn't need. There have even been times when I brought a vehicle in for something simple, like replacing a headlight bulb, and they didn't charge me for the labor. More importantly, Dan has been willing to tell me when something isn't worth fixing like when a part might make a little noise but is otherwise perfectly fine, and replacing it just to eliminate a squeak wouldn't be worth the money. That kind of honesty is hard to find in this business. After 14 years of taking my vehicles here, I can confidently say Dan is a mechanic you can trust. I wouldn't hesitate to recommend Avenue Auto Clinic to anyone looking for honest work, fair pricing, and people who actually look out for their customers.

Owner Dan and son Luke took care of me right away on a busy Monday at the drop of a hat, with my…read moreurgent need to replace a turn signal bulb that was out. No easy job on newer vehicles. They are awesome, thanks guys!

An amazing local technician. Has so much knowledge and has been here a long time. Does amazing…read moredetailed work and it's fixed right the first time. Really nice and so helpful. Would recommend anyone in the area to bring their vehicle here for their service needs. We won't go anywhere else for our vehicles.

From the owner: Welcome to 5 Star Auto Care in Mentor Ohio. We are an independent, family-owned automotive repair…read morefacility that is committed to providing our customers with trained and knowledgeable technicians, high quality replacement parts and personalized customer service. We aren’t just another auto repair shop — we recognize that customers have a choice when automotive repairs are needed, and we want to be your first choice. Contact us or visit our web sight for more information about some of the services we offer.

Needed a stereo in a Jeep I had just bought. Went in told them what I was looking for and they set…read moreme up with a stereo that was as close to that as they could. When I picked up the car everything worked fine. Has the basic functions I wanted, and options my wife was happy with. The only down side was had to leave it overnight so they could get some parts to do it right. My experience was great, They listened to what I wanted and kept me informed of what was going on.

You know that trip to a Halloween hayride kid style when all three of your kids fall asleep and…read moreyour low pressure light goes off for three of your four tires and you see this shining beacon of automotive assistance but you have no idea how awesome they're going to be? That was my 430 Friday night - these folks were awesome! Not only did they fill up my tires (and free because my tank was full and car packed) so I said Hey can you replace my headlight? They had the part sent right over and did it all while the kids slept AND for about $10-15 cheaper than I ever expected. The owners are awesome aaannnd incidentally doing my breaks Monday for more than $200 cheaper than my brother in laws garage....I found a new place and couldnt be happier.

These guys are amazing!! We called them at 10pm on a Saturday night and they were able to come and…read morereplace my tire 8 Sunday morning! We are so grateful! We were charged a fair price too given such the short notice!

I needed two new tires as I hit a curb, happily went home and later realized I had a full on flat…read moretire. Amazing to get local roadside service like that at such a fair price! And the customer service was top notch. Highly recommend.

My husband brought his car in to replace brakes. Cost was much cheaper than the dealer. He has now…read morebrought his car in to replace the struts. Great customer service and high quality service.

Gave me a fair price and set the appointment. Took the car while I waited ( as planned) and took…read morecare of it in a timely manner so I didn't have to sit there very long. Refreshing to have someone do what they say and take care of their business there isn't much of that left anymore!!

No one ever plans for a flat tire... and after seeing the mixed reviews for this spot, I was…read morenervous. But it was the only local spot open on Sundays. I could not be more grateful for this team! I called in the evening before (it was close to their closing time) and was told to bring in my car first thing in the morning. Bob + team were so friendly, speedy and knowledgeable. I was able to get in and out with just a tire patch in under an hour. The patch only costed me a little over $30 and Bob gave me a quote also for new tires come this winter if I want. I will be recommending this spot to all my local friends! Thanks again.

Not anymore! First of all the work is mediocre at best. Went for back Brake work. $800.00 later…read moreBrake light still on. Second, who charges $30.00 for Brake Fluid? Price Gouging is not acceptable. There are better and cheaper places in town.