I Highly recommend this MIDAS service location for all your automotive needs. Great experience…read morewith their service and staff. Clean and friendly facility. I really hope this helps someone when looking for fair and honest mechanic to trust your vehicle to. Mark the owner has an impressive shop and I have witnessed great interactions with his customers.

Deceitful! They were supposed to perform a tire rotation and pressure check, among other services,…read morebut they didn't! My vehicle was in their possession twice! Don't waste your time contacting their training manager, Paul Gay. He's mentioned on the store sign that he appreciates comments or compliments, but he doesn't even respond to email messages! Clearly, their "trainer" needs training in customer service! I see why the manager's customer service is lacking. If you want the services you pay for, DON'T take your car to Midas on Mayfield. My mother stopped taking hers there too! You've been warned. I will NEVER take my car there again! Customer service is crucial, and theirs is terrible!

Carl the owner and his team are knowledgeable and professional in the service they provide…read more I recently brought my car up without an appointment and they made room in their busy schedule to squeeze me in. Carl is honest and fair which makes dealing with Exceleration a joy! Do not go anywhere else!

Highly recommend. My daughter is states away in Cleveland for College. She started have issues…read morewith her car. Of course right before she was scheduled to drive home at the end of the year. They got her in quickly and all fixed up. Honest, efficient, professional and reliable.

Steven and Sam are solid folks to work with. I brought my Toyota 4Runner in for a lower steering…read moreshaft replacement. They were very professional about their competitive rates and allowed me to source my own parts. They got the job done quickly. I was a little skeptical at first when they approached me about other problems they noticed. But after driving around a bit more, I realized they were right! I can tell when someone's trying to gouge me for more cash. They're the rare mechanic bunch that are honest. I took the car in the next day, and they had everything squared away same day. Truck runs great now. Thank you Total Care.

It can be so nerve wracking getting any work done on your vehicle especially as a young woman but…read morethis place has by far been the best experience I've ever had. I got new brakes put on my car and they did a great job. The price was fair and I never felt like they were trying to scam me out of more money. I was nervous about taking my car here since the parking lot is always so full, I was worried it would take a long time to get my car back but they finished the job the same day. They were very professional and gave me an estimate before completing any work on my vehicle. This is my new go-to spot!

I have to say, they are very professional because if they don't know you they don't talk to you…read more With less than an hour (with appointment) I was out the door. Everything that I asked to be done (spare tire put back under vehicle, tire pressure monitor reset) was all done. The cost of new tire & service was phenomenally as fair as it gets! Thank You

HORRIBLE!!!! 9/25/26 booked appt. online for 9/26/26 because of ticking/knocking noise, this is a…read moreLyft vehicle and all required info except for mileage and plate number was given in the problem description, dropped car off @ 8:05am as an auth is required to do service, I was asked my phone number to notify me when work was complete, # given & car key, left establishment. I waited the day out as authorization takes time, no one from Conrad's called me all day with any info or update so I called @ 3:45pm since they close at 5pm to inquire about the vehicle and was told the car been ready for pickup, I got to the location & the guy tried to explain to me the phone number situation since it was a Lyft vehicle, which was unacceptable, key & receipt was given to me for oil change & tire pressure check as the work billed to Lyft that was completed, THIS IS NOT THE REASON I REQUESTED SERVICE, I was told the person that checked me in this morning dropped the ball and I can book another appt for the car to be looked at and serviced properly. Its a no for me with this location! Nonchalant and no accountability for the incompetence.

Simply put, Auto & Tire Automotive Service Center is a reliable and friendly place to get your…read morebreaks repaired. Tim and Dave are honest and down to earth. I highly recommend their service. While on a trip from Chicago to New Jersey for a family wedding, the breaks on our 2013 Toyota Sienna began making a sound when used. My wife and 3 kids were already antsy about the drive, this breaks issue made them more anxious and annoyed. Not knowing the reliable service locations in the area, I put the word "breaks" in Google. We went to Meineke, a franchise name I recognized. They quoted us $600+ for new front breaks and rotors. That seemed pricey. We left and called a few other locations on the Google list. One service location we called was very busy and said they could fit us in for the following day. We couldn't wait that long as we had to be at a wedding in NJ that next day. When we called Tire & Wheel Automotive Service Center, Tim picked up, listened to our predicament and offered to help in an expedited manner. We brought the van in, showed him the Meineke quote and Tim immediately quoted us $100 less and said that they'd be able to expedite our repair due to our schedule/need. While in the waiting area, we met Dave, a low key stand up comedian, who made every effort to make our family us comfortable, including changing TV channels and making great small talk. Both Tim and Dave are so down to earth, kind, and friendly people. As an example, during the wait for the repair to be completed a guy with a mobile food business pulled up to the repair shop and sold some food to the employees. My kids went out to buy some snacks and drinks, but when they tried to pay, Tim wouldn't let them, he paid for my kids. I couldn't believe how lucky we were to meet such friendly, generous, and honorable people. Our brakes were repaired in less than 2 hours and we were on the road a little while later. The repair shop also had a way to finance the repair via a 3rd party company called Snap. We were grateful to be able to have the option to finance the cost of repair, as we didn't budget break replacements in our trip budget. The financing part took some time to go through, due to the Snap company's lack of timely customer service, Dave and Tim did everything on their end to make the transaction go through, and it finally did work. On the way back from the wedding we made sure to stop by and bring the guys some Kristy Kreme donuts as a thank you for their k service and kindness.

The manager told me the reason the price was so high was because they only install New Original…read moreManufacturer parts. Here is a photo of the "Remanufactured" aftermarket alternator they put in my car. Very dishonest of them.

The receptionist "Oxonna" at Mr. Tire on Som was a hateful woman…read more We called at about 8:15 am to make an appointment to put on one tire. They said you don't have to make an appointment but could if I want to . They said I can have any time right away- at 8:30, 9:00, 9:30 ever half hour etc I told her I would come soon~ just up the street so I said 8:30. I ended up getting there by 8:44 The bitter woman told me because I was 15 mins late I would have to wait a couple hours. I said ok. (Even tho There were no other customers and just a couple of cars one being worked on.) The little one and I walked around the neighborhood had breakfast and went to the store etc we came back almost 5 hours later to "pick up the car". She said " Why are you here?" She looked at me crazy then snapped at me -with hate ..." they didn't do anything! I told you that you would have to wait!" I told her it's almost been 5 hours not two, she then snarled at me that she was the manager so "call corporate." So, I went to Midas on Mayfield just down the street and the staff were polite and courteous. They were fast and charged almost half the price. I think this is my first Yelp but I hope Mr. Tire starts to take a look at the faces they put at the register to speak to customers from now on. They are the faces of the business and should not be angry bitter people. After speaking to friends and family they also had horrible experiences there. I'm telling them to go to Midas.

Mr Tyre staff and mechanics are highly un-professional. They do not deliver what they promise and…read morecharges are outright rip-off. I would recommend don't even go there for quotation it not worth the time. Raj Kambli

This place has great service!! From the front desk clerk to the service guys/girls. 10/10read more

I'm still upset from three years ago.Trying to get new tires from firestone at this location versus…read moremidas where I already have a line of credit. i paid cash money for my Firestone tires Cheap ass. I'm a Goodyear. I bought the cheap ass tires, but one of my tires gave me a problem before I left the site, I told the girl which tire she checks the opposite tire and still charges me. I have been driving around on said tire now for three years cause all sort of shit issues. the Tire had a pin hole in it. I was not to bust to get it fixed but i did not feel heard.

So, after an accident that cost me the rear bumper of our trusty little car, and an estimate from…read morean insurance-based body shop that had me reeling, some friends of mine suggested Ken's... I'm glad they did. Not only were the people good folks, but the estimate was thorough, the service INCREDIBLY fast, and the work supreme. Between the estimate from that other shop and theirs, I shaved nearly 700 bucks off of the bill, and the new bumper looks amazing. These folks do a lot of autobody and mechanical work, and, if you're unfortunate enough to get your car towed, they're also an impound...so be nice! In any case, the only downsides I could see were that A: they only deal in cash or checks, no credit, which can be difficult for some, and B: they're hard as hell to SEE. The shop has two entrances off of Som Center Road, the first being next to a mailbox that just says "Ken's" (which only accommodates traffic one way,) or another driveway that's further down. However, if you want good service at a good, fair price, talk to these folks. They won't steer you wrong...unless you get impounded, then, YOU'RE ON YOUR OWN! ;)

My car was taken here after an accident. I was told that storage fees would be waived if I got my…read morecar repaired here. I was told this the day my car was brought here and I was told this when I went up there 3 weeks later when the fee was at nearly 500.00. My insurance company after 42 days gave the ok to start repairs and now kens auto states they will not waive fees even though I was repairing there. The fees were at 845.00 . I had to pay out of pocket- not people of their word.

Never,ever buy a car from these people. Sold a car that had been is an accident and did not…read moredisclose to the buyer. Have not been able to get car registered due to the fact that a fan keeps cutting the co sensor wire. Have another appointment to have jeep looked at. Contemplating contacting the Ohio AG office with a complaint against this scam artest.

Great service, got my car fixed in a reasonable timely manner. Very knowledgeable and good people…read more Thank you for fixing my car! Big Shout out to Ariel!