This is an old style service oriented, gas station. The family has run the business for years and…read morethey are extremely kind and provide great service. I had a tire that was losing air. The tire was only three months old and I bought a warranty with it, but I bought them from somebody else a major chain. I had to go somewhere and I kept losing air in that tire. The chain could not see me for two days I called Lang and they said come up here. We can do it. We have a guy that only does that. They fixed my tire and I was on my way. Yes, I had to pay for it to be fixed, but at least they cared. That is the difference nowadays in a good business versus one that is not a good business. I grew up in the area and I can tell you in 40 years they have not changed their service or their model of operation.

Pulled up to Lang Automotive for a quick air refill and left with a new go-to spot for all things…read morecar-related. The friendly and super nice crew not only checked my tires but found a nail in one that was hiding due to improper programming during the last rotation. They had me in and out in 20 minutes flat. These folks are wizards in coveralls with hearts of gold! Need car service? Lang Automotive is the place. They treat you like family - the kind you actually like!

I came into the shop first thing in the morning(no appointment) startled about finding someone to…read morefix my bumper after a collision I had. Ken immediately looked at my issue, gave me future recommendations, but did what he could at the shop to get me safely back on the road within about 20 minutes. He is a true professional and blessing unto others. They have gained a FOREVER customer.

My son dropped my car off and ordered new tires. He received a call from the manager later that day…read moretelling him that new tires weren't necessary, that the tires were fine. He checked the pressure in all the tires and checked the oil. I was so impressed with the managers integrity as he didn't charge us for his services. Very impressive!!

Carl the owner and his team are knowledgeable and professional in the service they provide…read more I recently brought my car up without an appointment and they made room in their busy schedule to squeeze me in. Carl is honest and fair which makes dealing with Exceleration a joy! Do not go anywhere else!

Highly recommend. My daughter is states away in Cleveland for College. She started have issues…read morewith her car. Of course right before she was scheduled to drive home at the end of the year. They got her in quickly and all fixed up. Honest, efficient, professional and reliable.

I have to say, they are very professional because if they don't know you they don't talk to you…read more With less than an hour (with appointment) I was out the door. Everything that I asked to be done (spare tire put back under vehicle, tire pressure monitor reset) was all done. The cost of new tire & service was phenomenally as fair as it gets! Thank You

Just stopped in today. Called before hand and was told to come down now and they can take a look…read moreand let me know costs. According to Brian who works up front, no one told me this...although I verified the number with him and who I spoke with. He proceeds to type away at his computer for five minutes as I stand there and he provides no updates. I then ask what is going on, he then prints out an order form and demands my keys without any communication on timeline or process. Real gem of a personality on good ole Brian! I then ask him what the process is and timeline, which he follows up again demanding my keys without any explanation. Then he throws the order form back on the counter and gets upset I'm not handing over my keys without being told what to expect, process, or full costs. Brian either seems to have one hell of an ego, be so miserable in his life and wants to take it out on others, or have no communication skills whatsoever...either not someone you want on your front desk! To be fair, we have come here for four years without problems, until dear ole Brian.

The manager told me the reason the price was so high was because they only install New Original…read moreManufacturer parts. Here is a photo of the "Remanufactured" aftermarket alternator they put in my car. Very dishonest of them.

Super busy but fit me right in. Now I know why this figured place gets high reviews. They have a…read moreton a business. There is a reason for that.

Brought in two vehicles. One needed a patch for a tire that retained a screw. Fixed for free in…read moreabout 30 minutes. My Kia needed new tires and brakes. Vehicle was kept overnight. After initial inspection, Andrew called me later that morning. Job was finished later that evening. Very professional and courteous staff. My daughter drove it home and she said it was like driving a new car! Purchased lifetime install package plus free lifetime balancing, tire rotation and tire repair. Money well spent.

Mr Tyre staff and mechanics are highly un-professional. They do not deliver what they promise and…read morecharges are outright rip-off. I would recommend don't even go there for quotation it not worth the time. Raj Kambli

This place has great service!! From the front desk clerk to the service guys/girls. 10/10read more

From the owner: Helping our neighbors since 1926, Firestone Complete Auto Care is your one-stop shop for your…read morevehicle needs - from standard maintenance to tires and repairs. Discover exceptional auto care service at Firestone Complete Auto Care in Richmond Heights, OH located at 695 Richmond Rd. From tire sales to maintenance and repairs, we offer comprehensive solutions for every make and model. Keep your vehicle running smoothly with services like oil changes, brake inspections, and engine repairs. If you're a Richmond Heights resident and want to experience reliable and affordable auto care tailored to your unique needs, schedule an appointment online and or visit us today so our expert team can take care of your vehicle and get you back on the road.

So, after an accident that cost me the rear bumper of our trusty little car, and an estimate from…read morean insurance-based body shop that had me reeling, some friends of mine suggested Ken's... I'm glad they did. Not only were the people good folks, but the estimate was thorough, the service INCREDIBLY fast, and the work supreme. Between the estimate from that other shop and theirs, I shaved nearly 700 bucks off of the bill, and the new bumper looks amazing. These folks do a lot of autobody and mechanical work, and, if you're unfortunate enough to get your car towed, they're also an impound...so be nice! In any case, the only downsides I could see were that A: they only deal in cash or checks, no credit, which can be difficult for some, and B: they're hard as hell to SEE. The shop has two entrances off of Som Center Road, the first being next to a mailbox that just says "Ken's" (which only accommodates traffic one way,) or another driveway that's further down. However, if you want good service at a good, fair price, talk to these folks. They won't steer you wrong...unless you get impounded, then, YOU'RE ON YOUR OWN! ;)

My car was taken here after an accident. I was told that storage fees would be waived if I got my…read morecar repaired here. I was told this the day my car was brought here and I was told this when I went up there 3 weeks later when the fee was at nearly 500.00. My insurance company after 42 days gave the ok to start repairs and now kens auto states they will not waive fees even though I was repairing there. The fees were at 845.00 . I had to pay out of pocket- not people of their word.

Never,ever buy a car from these people. Sold a car that had been is an accident and did not…read moredisclose to the buyer. Have not been able to get car registered due to the fact that a fan keeps cutting the co sensor wire. Have another appointment to have jeep looked at. Contemplating contacting the Ohio AG office with a complaint against this scam artest.

very expensive always leaves lights on your dashboard got my car back worse than it wasread more