Let this serve as a major red flag to anyone considering entrusting their vehicle to ClevelandMoto…read more Based on his rhetoric and professed expertise on all things Piaggio and Moto Guzzi as relayed to me during our initial conversation, I anticipated a knowledgeable and thorough evaluation and repair of my new, under warranty Piaggio Beverly 400 from Phil Waters. At 350 miles my oil warning light came on. I did NOT purchase the scooter from ClevelandMoto but, as the closest authorized Piaggio service facility, I took it there for repair where I was assured by Waters that he'd resolve the issue. Over the next month, after multiple phone calls and an additional personal visit to his dealership at 2 weeks after drop-off, I was told that his request for parts from Piaggio was denied and that I should contact Piaggio personally to motivate their regional service managers as he could not execute the repair - allegedly a full wiring harness replacement - without their involvement. I contacted Piaggio Corporate and they responded and intervened almost immediately. They communicated with me and ClevelandMoto in a timely and professional manner via both phone and email. However, at day 28 with my scooter still in his shop, I was notified by Waters/ClevelandMoto that the repair had not and would not be executed due to man-hours required for the repair and parts availability. At that point, after 30 days of down time and with no repair, I was advised by Piaggio Corporate that dedicated national technical support along with guaranteed parts acquisition were made available to ClevelandMoto, and, as their dealer showed a continued reluctance to initiate a repair, I was directed by Piaggio to have the scooter transported at their expense to a different Piaggio dealer. On the day of pick-up I requested a work order and was told one wasn't available. I was also advised by Waters to pursue a Lemon Law action against Piaggio. The scooter was transported to Pony Powersports, Columbus, Ohio, and an electrical fault with the oil sensor was located and repaired. Total warranty time charged to Piaggio - 2 hours. Kudos to both Piaggio and Pony Powersports. They did in 2 hours what ClevelandMoto and Phil Waters couldn't or wouldn't do in 30 days.

I absolutely love Cleveland Moto! Phil is absolutely wonderful and incredibly knowledgeable and…read morehelpful in finding the right scooter. We ended up purchasing a Vespa and I am so happy we did. The purchasing process was easy and straightforward, and since the scooter I wanted was in the store it only took a couple days to get everything done and take her home! I would recommend anyone looking for a scooter to come here, and the people here are awesome and make the experience really fun.

So I decided kind of last minute that it might be a good idea to have an experienced and…read moreknowledgeable mechanic to comb over my Motorcyle and change the engine oil before a long ride to Sturgis in a couple of weeks. I called a mechanic that I've worked with before, but he wasn't available. I called a couple of others, but they're so busy that they couldn't schedule me within my timeframe. I contacted Fisher Cycle and Dave asked me to drop it off in the beginning of the week and he'll get it done sometime during the week. I did just that and he delivered as promised. He was in the middle of an engine rebuild when I dropped it off, but I actually got the call that it's done a lot sooner than I expected. I really appreciated how understanding and accommodating he was! His shop seemed organized and he handled everything professionally, explaining everything he went through and what he did. I wouldn't hesitate to bring any of my bikes back to Fisher Cycle for future maintenance or repair needs. This operation is legit!

I went to get some tires put on, Dave was very nice and got them done same day! If I have a problem…read morewith my motorcycle I'd definitely come back!

Never Again!!!! this is lengthy,but it needs to be told…read more On thursday 10/16/28,I went to Dunham Tires @ 6137 Dunham Rd to get my front passenger tire checked out.I was told there was a leak around the rim,and they can seal it and it'll be $25 + $2.00 for debit card.I paid and was On my way! Later that evening tire pressure light came back on so I put air in the tire,light went off,but I noticed that the valve cap that I had on the tire was not the same cap.My caps were BMW caps(see illustration)I took my car back on Friday morning,told a whole different crew about the tire and the cap.They then removed the tire and did the l OK soap & water test,in which they didn't do on thursday.I was told by the owner there was a small hole in the tire and it'll cost me $25!! I said "had they did it right yesterday they would've known this,so why do I have to pay again"? This man got irate and said"do you want it done or not"? I said "yeah,I want it done, but why should I have to pay again,and how are they going to compensate for the valve cap"? he said"ok! I'll charge you $15" I said "I'm not paying again "! this disrespectful fool became aggressive called me a slave,a bitch and then put his finger in my face and balled his fist like he was going to hit me! I told him I was calling the police and he said"get the fuck outta here" and I said," I'm not going no damn where until the police get here,mutha fucka'! oh yeah I'm at the height of my pisstivity at this level and I had my 89 yr old dear Mother with me and she became so scared I thought she was going to have a heart attack or stroke out!! The police finally came about 20 minutes later,and I told the officer my side and how he threatened me and he asked" do I want to file a report "of course! Another officer spoke with him and he said he didn't put his finger in my face or ball his fist in a threatening manner.The officer said he will look at the camera,but after coming from inside I was told the camera or the TV wasn't working at that time.Go figure,right? He told the officer he would plug the tire " as a favor,but he doesn't want me to come back " as though I would ever go back anyway.I told the officer I didn't trust him and he said he will stay until he had finished.He did a half ass & subpar plug job with red stuff sticking out of the plug.When he finished I even thanked this rude and disrespectful person.He said "ok" and proceeded to tell the officer some BS about "this wasn't personal"but I was getting in my car because I was so upset and pissed and thought I may have to go to ER for my blood pressure,in which I just started taking medication for in September.I'm going today to file the report,because I'm sure this is not the first time he has disrespected a black woman like this,and I still don't have my BMW valve cap. -- feeling angry.

Blew out a tire last week on the highway leaving work. I called these guys since they were the only…read moreones open after 6 and they said if you can be here by 6:15 we can get you in. Got there just in time, and they replaced my tire in less than TEN minutes... crazy fast, very nice guys. My tire had a 1-inch gash in the sidewall so no repairing it. Would definitely come here again if I got a flat!

The people there are really friendly and quick. You can pick up and see the tires for your car with…read moregood price. They have like $40, $45, $50, $60 tires . I recommend goind there.

Great service. I got new tires I bought on line mouted by The Tire Guys, While I was getting these…read moremouted on my wife's ride I asked about a good set of used tires for my ride, they showed me all they have available and I picked a nearly new set they sold & mounted for $280. Highly satisfied, I recommend.

After I bought my tires from FB MARKET PLACE I had my tires mounted & balanced here it went…read moresmoothly in & out about 1 hour to me without an appointment glad for that. The place was fairly clean. The value was top notch

Westown Tire Bros had excellent service and the kindest people helping. I came in for a routine…read morealignment. A mechanic noticed that I needed a new tire and struts, but wasn't pushy about selling me an additional service. I appreciated that so much! While they do take reservations/scheduled appointments, they serve all customers on a first come, first served basis. I had to wait for the team to finish serving a walk-in just before my appointment. I'd absolutely return to Westown Tire Bros, but I'd plan to be there as soon as they open instead of scheduling a midday appointment.

I'm a bit irritated. I stopped in to get my tire pressure checked. Granted I have after market…read morevalve covers and apparently the two front ones were stuck on. I empathize with the fact they had an issue getting the two front ones off. The reason for being irritated is the fact that normally having them check the air is free. I had a tip ready for them and the guy who checked the tires tells me his boss is mad because it was taking too long to get the two stem covers off, then proceeded to tell me it was going to now cost me $20 plus tax was added. I didn't have the money to begin with and have now overdrafted to pay for something I was not expecting, especially since I wasn't told prior to them taking them off. Had I known I wouldn't have had them do it. I previously gave 5 stars but today I feel like they did me dirty. So I won't be returning.

Nice family business. Just drove in for a tire plug. Service was quick and efficient. Nice owner…read moreand son, will def consider in the future if I need new tires or any other tire service. Price was good.

came in on Sunday for the first time with no appointment to have tires I provided mounted and…read morebalanced on a set of rims. I instructed that I wanted the camber wear flipped so it would've facing the outside. The two gentleman working had me in and out in no time. Great price , great service

No follow up left messages and dropped in at the location. Looking for tires and rims.read more

Did a great job repairing my rim and had it done in 24 hours! Easy process and quality service…read more Also save yourself credit card fees and pay in cash! Loved that they texted me when my rim was ready and let me know about the cost savings for cash payment.

I scratched a rim on my new car. I was looking for options on how to replace or repair the rim…read moreand found Quest Rim. I chose to repair the rim Instead of replacing. They were very helpful in explaining my options and completed the work quickly.