Great store. Awesome staff. Got tires mounted here and they did a great job. Also bought a…read moreuniversal head lift stand that worked perfect for my bike. I live in Mayfield so it's so amazing to have a store like this in my backyard. I will be going here every couple weeks. Love it. Keep up the great work!

you have tires mounted at this cycle gear location and they damage your wheel, don't expect them to…read moreaccept responsibility. I brought them my set of wheels off of my ktm to mount new tubeless tires. The bike has less than 2000 miles and this was the first tire change. When I get them home I realize neither wheel will hold air. Drove 35 minutes back to cycle gear and spoke with Rob and asked if he could remove the tires and see if there is any issue. KTM like other manufacturers uses 2 bands which seals the spokes from leaking the air inside the tire. After removal I noticed the band on both wheels had been punctured. Rob said that there wasn't anything they could do about the damage to the bands because it wasn't visible damage on the exterior. I paid $108 to have the tires mounted, both wheels were rideable and in perfect condition when I brought them in, now neither will hold air and I have to buy parts to have someone else remount the tires. Rob said the best they could do was refund me half of what I paid for the mounting service( $54). Very disappointed in the customer service and lack of accountability

My brakes seemed to be having issues. I had around 70,000 miles so when there was some funky…read moreelectrical thing that occurred and the car didn't immediately come to a stop, I called Harold's to bring it in and replace the brakes. They were able to get me in for service immediately and were very helpful . They did a complete check on my car, and the brake system and called me to let me know that the brakes were clean and in good condition. They asked me more questions about what made me bring the car in and provided me a few other possibilities I could look into. They put a lot of time into servicing it, did not charge me, and were so kind...not annoyed by taking up a good portion of their day. I highly recommend Herold Family Auto & Tire. I definitely will be going back!

In less than 8 hours, HFA handled an oil change, tire rotation, engine light diagnostics, and fixed…read morea front-end noise. Friendly, efficient service. We've taken all our cars here for a reason. After 20 years of trying different shops, this is the best by far. Thanks, HFA -- I'll be back!

Went to get my muffler fixed and Mike greeted me so welcoming. I mentioned what my issue was with…read morethe car and he proceeded to take a look. Mike explained in detail and made me feel so comforting. The fix was no more than a 25 minutes wait. The price was very reasonable and to make my experience spectacular, I was able to go under the car when it was lifted. I got a tour of the completed work and was able to get a few questions answered besides the muffler. I highly recommend this place. I WILL come back for any other things I'm going to need to my car.

Told by Midas Brookgate that I needed extensive and expensive repair to quiet my exhaust. Rainbow…read morefixed it for a fraction of the cost and exposed that bill padding from the competition. Very friendly front desk and job done without appt within two hours. Highly recommend.

Got all new tires, rear brakes, and alignment for a great price and done same day! This was my…read morefirst experience here and I'll definitely be back.

An incredible team and service all around…read more You can trust Bruce's to get the job done the right way.

Don't bring your car here! BEWARE: Willoughby Hills Auto Repairs erases engine light codes. They…read moreerased codes in my car and pretended that nothing happened. But didn't deny the wrongdoing when confronted. Tim the shop owner claimed that they did a relearn afterwards. But relearn is not the same as repair! The vacuum leak problem was totally ignored and the smoke test was not done. Tim insisted that I can safely drive with a bad oxygen sensor. Glad I didn't and God Bless AAA tow truck. Another shop corrected what WHAR neglected to do. Never again am I setting my foot in this shop and don't recommend it to anyone. I guess this shop knows how to take advantage of an elderly woman. UPDATE: four months ago (May 2025), this very shop did some work on my car and requested a positive review. I said OK but am unable to post it since I reviewed before and Google won't let me do it again. The shop then sent a link to my phone and I was able to post a positive review from a different gmail address. I am buffled how WHAR even knew my another gmail that I never told them about, and what else they know about me, and how they are going to use this knowledge. IMHO this explains how many positive reviews of this shop are posted. Don't take them for granted.

Willoughby Hills Auto was beyond amazing. Extremely professional and friendly. My car broke down on…read morethe way to Buffalo and not only did they squeeze me in in the middle of the day but they got me back on the road and out the door so I didn't have to wait until Monday to pick it up. Above and beyond service.

They are great !! Came to replace a tire that I bought from them like 2 or 3 weeks ago they didn't…read morecharge me they took good care of me and also their are cheaper ! Definitely coming to get my other tires from here ! I REALLY RECOMMEND

Took my vehicle here to get my vaccume pump and my 2 rear sway bars fixed everything was working…read morefine till they fixed this had to take it back cause the sway bars wasnt even tightened and now my cruise control doesn't work there trying to blame the issue on something else took it to the mechanic that always fixes my car and he fixed the issue here it wasnt hooked up properly never again will use them

I brought my Toyota 4 Runner in for service today. I was running late and called them and they…read morestill took me. The customer service and experience was superb. Derek, one of the managers made me feel at ease and explained everything. I appreciate his patience amd professionalism. I will not be going anywhere else.

dumb enough to take my truck here thinking a slow leak on a tire should be easy enough for a place…read morecalled Tiremaxx. Wrong!!!! they said they replaced the valve stem and cleaned it up and it should be OK. why I went outside to get my truck. The tire was already still leaking. $40 and nothing is fixed. The next I took it discount tire and they fixed it, permanently, for free. I will never enter tire again.

I was a little concerned when my local mechanic retired. It's hard to find somebody honest that…read moretreats you fairly when it comes to your car. I think just about everybody feels that way and when you can find a mechanic that you trust they're worth their weight in gold. I needed to get my car e-checked so I could renew my registration and since the engine light came on, I absolutely had to have it serviced prior to getting the E check done. So yelp recommended Lakewood Firestone tire pros and I decided to accept that recommendation. I dropped my car off and unfortunately due to a power outage. They were unable to get to it but that's just life in Lake with these days. They called me the next morning with a quote and had the card done by the end of the day. It was reasonable and about what I expected to pay and I was grateful that they got it done so quickly cause to be honest I waited a little too long to get my E check done and I was under the gun. I think I found my new mechanic in Lakewood.

I've been taking my car to John at Lakewood Firestone for over 5 years…read more He's always taken care of the car whether it's been routine maintenance, new tires or a problem that has come about. Friendly service, honesty, fair prices and quality work is what I know I can expect from John and his crew. Everytime.