Valvoline is one of the simplest places I go to. They explain what type of oil you should use,…read morecheck everything under the hood and suggest some options and next thing you know you are done. Excellent Service with a Smile.

We gave this place 2 tries... they changed our oil but we saw a leak in the garage- drove all the…read moreway back there- apparently they had been sloppy and got oil on some plate and that is what was leaking. OK fine...so we gave them another chance months later when it was time for another oil change. This time the same thing happened!! We do NOT need oil stains in our driveway and garage!! Then after they cleaned it up the second time... We started to smell oil in our car!!! My husband checked and they DID NOT PUT THE CAP on correctly!!!! So oil with splattering all over our engine!!!!! This could cost someone their motor!!! And do you really think Valvoline would pay for a new motor??? NO! The manager Noah was there both times.. either he does not know how to manage and train his people or he is just a bad manager. We will not go back.

I'm wary of other locations; but this one's great! Had my car in & out in a reasonable time at a…read morereasonable price. Using coupons always helps! Even with additional services added on like filter engine replacement & a line flush it was reasonable. Would definitely return to this location in the future!

I stopped in on a whim because my tires needed air and I was about due to get an oil change anyway…read more Talk about adulting! While I had to wait about 10 minutes for my car to be serviced, I was offered a water and the time moved quickly. It is important to note there was only one person working and two cars in before me. The gentleman who serviced my car was beyond courteous and explained my options to me very well. The entire transaction took less than 10 minutes. He even offered me Capri Sun after! Service was a 10/10! Pro tip: look for coupons on their website.

Conrad's took advantage of me. The front desk clerk and the manager work together in dishonest…read moreways. I was charged for a Balance & Rotation of 4 tires. However, none of my tires were balanced nor rotated. All of my tires are on the same wheel well. Worst of all, I wasted my time on a long trip only to have my truck still shaking at speeds of 55 mph and above. SO DISAPPOINTING

Has had my wife's car since Saturday at 10am for four new tires. She originally was going to wait…read moreat the shop. It's now Monday at 2pm and we still don't have it back after we were told Monday morning it would be done by 10am.

No one ever plans for a flat tire... and after seeing the mixed reviews for this spot, I was…read morenervous. But it was the only local spot open on Sundays. I could not be more grateful for this team! I called in the evening before (it was close to their closing time) and was told to bring in my car first thing in the morning. Bob + team were so friendly, speedy and knowledgeable. I was able to get in and out with just a tire patch in under an hour. The patch only costed me a little over $30 and Bob gave me a quote also for new tires come this winter if I want. I will be recommending this spot to all my local friends! Thanks again.

Not anymore! First of all the work is mediocre at best. Went for back Brake work. $800.00 later…read moreBrake light still on. Second, who charges $30.00 for Brake Fluid? Price Gouging is not acceptable. There are better and cheaper places in town.

Everybody is so nice here! Got an oil change. Answered all of my questions, and it was so quick.read more

The place to go for good real mechanical service the old-fashioned way. They're upfront and not…read morejust trying to make a buck.

I'll stick to take 5 never had to pay for a tip off before. They never even told me that was a…read morething or that it was a charge before doing the service.

Lots of ways to save - coupons and even Groupons!…read more I'm a frequent visitor of this Valvoline location. Mainly it's just because it's centrally located in South Euclid and easily accessible from the main road. Most of my experiences here have been pretty average. I'll focus this review on my historical experience and latest visit. My latest visit was very impressive! I stopped in for a quick oil change tonight. Wait time was very short, service extremely friendly, and oil service very quick. It was perhaps the fastest oil change in my years of visiting Valvoline. I really appreciated one of the employees (Justin) being very detailed in his explanations, providing sound recommendations, and answering questions. I felt that my car was well inspected and cared for! I felt at ease leaving this location and wanted to specifically come back here next time. Wait times: Generally, wait times at this store are pretty long. This is a very busy location. Peak times appear to be weeknights and weekends. While the lines are well managed, it takes a long time to get in. Plan for extra time during peak hours. Customer Service: Customer Service here tends to be very average. It's because it's such a popular location and there is really no time to be personable with all customers. On slow days, you'll get great service. The employees always help you reset your oil change lights, read off customized recommendations, and generally answer questions. I feel good about their knowledge level. They always inquire if you have a coupon which allows you to save a little! Prices: Prices at Valvoline are consistently higher than at other competitors' businesses. You can find some ways to save - coupons (online), coupons (via mail), coupons to your phone, and even Groupon deals! If you have a little time, stop in at this location to get your oil changed! On a slow day/night, you'll have as great of an experience as I recently had!

RJ and his team are top notch, highly recommended for everything from oil changes to more complex…read moremajor issues. If you need a local shop, these guys are incredible!

I brought my car in for repair and was impressed by the professionalism of the staff. They…read morecarefully diagnosed the issue and clearly explained what needed to be done. The repair was completed properly, and my car now runs smoothly. The only downside was that the service took longer than I expected. Overall, I'm satisfied with the quality of the work.

Set apppt online for a Sat afternoon, took about 30 min total for an oil change. Didn't try to…read moreupsell services and was quick and courteous. Would visit again. Thought value was good.

They replaced an axel for us and did it very quickly because of our schedule and not having an…read moreextra car. A coupe of months later another part failed and they got us in right away. Probably shouldn't say this but he ate the other part and labor because of the inconvenience. I have never seen any shop do that. Nice guys old style shop reasonably priced.