Super fast service. Probably the fastest I've ever had at a Take 5. They were full, both ines were…read morepretty much to the street when I got there, but I still got in and out within 30 minutes. All of the guys were friendly and you can't beat the price when they have deals going on. I got 2 windshield wipers for the price of one.

I appreciate the guys at this locationcand I'm bummed that I don't recall their names. Maybe Meech?…read moreYeah support them

I'll stick to take 5 never had to pay for a tip off before. They never even told me that was a…read morething or that it was a charge before doing the service.

Lots of ways to save - coupons and even Groupons!…read more I'm a frequent visitor of this Valvoline location. Mainly it's just because it's centrally located in South Euclid and easily accessible from the main road. Most of my experiences here have been pretty average. I'll focus this review on my historical experience and latest visit. My latest visit was very impressive! I stopped in for a quick oil change tonight. Wait time was very short, service extremely friendly, and oil service very quick. It was perhaps the fastest oil change in my years of visiting Valvoline. I really appreciated one of the employees (Justin) being very detailed in his explanations, providing sound recommendations, and answering questions. I felt that my car was well inspected and cared for! I felt at ease leaving this location and wanted to specifically come back here next time. Wait times: Generally, wait times at this store are pretty long. This is a very busy location. Peak times appear to be weeknights and weekends. While the lines are well managed, it takes a long time to get in. Plan for extra time during peak hours. Customer Service: Customer Service here tends to be very average. It's because it's such a popular location and there is really no time to be personable with all customers. On slow days, you'll get great service. The employees always help you reset your oil change lights, read off customized recommendations, and generally answer questions. I feel good about their knowledge level. They always inquire if you have a coupon which allows you to save a little! Prices: Prices at Valvoline are consistently higher than at other competitors' businesses. You can find some ways to save - coupons (online), coupons (via mail), coupons to your phone, and even Groupon deals! If you have a little time, stop in at this location to get your oil changed! On a slow day/night, you'll have as great of an experience as I recently had!

I was traveling back to Florida and wanted to have my oil changed before leaving…read more I ended up being told that I needed not only an oil change but I also needed rear differential fluid and gasket, new tires, muffler, front idler arms and possibly new brake lines. After having the work done, my car broke down within minutes of leaving their shop. I am now stranded in Willoughby,Ohio with no vehicle or living arrangements. I really hope that I wasn't taken advantage of by the service crew.

Came in for an oil change and the service was really quick. The staff informed me of things I…read moreshould look out for, but didn't pressure me into buying anything I didn't want to. The oil change was fast and I really enjoy not having to get out of the car. The prices are reasonable and they always have coupons online!

Best price around - tires to tune up…read more Foreign or domestic - have both Mercedes serviced here. Oil change, tires an wipers out the door for $650......

Very professional quick and thorough work. Stand by their work. My daughter recommended them a…read morefriend told her about the shop.

Recently Had a battery replaced This place provided…read moreExcellent Service Very Friendly & Quick.

The team here is incredibly welcoming, and their level of professionalism really stands out. A…read morestaff member named Luq provided excellent customer service. The prices were very reasonable, with so many discounts to use on the app!

Great job all around service. Very nice and dependable gets the job done had some work done today,…read moresuper fast and right

Knowledgeable and affordable. Basically did the work explained with no hidden fees and also advised…read moreme on needed future repairs.

I was a new customer Corporate VICTORY LANE texted/ emailed…read moreme a $20 coupon Don't and Antwan were gooood workers with goood attitudes They asked me which oil change I want. I always get semi-synthetic on my Honda with 200,000 miles They use---PENNZOIL oil! They checked and filled all fluids I only paid--- $39.95 with Generous coupon They gave me FREE CARFAX report which began with the 1st owner I will definitely come back

I was told an oil change would cost $50.00 over the phone. I ended paying $150.00. On top of…read morepaying for services, I probably did not need, they charged a fee for using a credit card. Please do not fall for this corrupt company. I will never go back again!

After leaving car for 2 days, repairs were not complete. mechanic said he watched you-tube video to…read morenavigate diagnosis , which was never repaired. Many Screws and nuts were missing after job was reassembled. Do Not Trust this auto repair shop,. Billing at $160 per hour, what a ripoff! These guys are clueless and expensive!

I've been a customer here for several years and have taken multiple cars here for service. I have…read moretrusted them with multiple BMWs and highly recommend them whenever I can. Their prices are great and their customer service is unmatched.

A previous shop had butchered my car, I'm still not sure what they did to it. Cleveland Auto Repair…read moreput it back together properly. The guys were patient even when I got frustrated about how long it was taking, my car ended up sitting there around ten days. Every time I called they said it was almost done. But the final price matched the estimate and the car runs smooth and quiet now so I cant really argue with the result. Would go back, just hoping next time is faster.

They are courteous. What I don't like is on constant communication about repairing my vehicle…read more Call your customers content about what's going on and what they are doing that day with your car. I tried calling them direct and their system takes you through all this stuff in setting up an appointment. I need to talk to a real person not a machine. This kind of stuff makes me feel like I made a bad decision in taking my car to them. I am disable, which I can't walk that much it is very painful for me. I need my car now

I called a week ago, and asked "Do you provide smog checks?"…read moreThe answer was "yes we do, I can get you in next Wednesday, you can drop it off in the morning". Having just moved from AZ, where we just drive thru our smog check, I thought "drop off" seemed weird. Anyhow, my husband took the truck there this morning and went for a hike nearby thinking it shouldn't take too long. Hours later he returned and the truck hadn't even been taken back. 30 minutes later they take it back and then tell him they don't do smog checks, they ASSumed that I needed it fixed for failing smog! My husband wasted an entire day.... Terrible service and communication. Avoid this place!

I just needed a simple tire swap. Adam responded the fastest of the shops I sent request to, and…read morethe price was reasonable. He even owned up to something he thought he broke but it was already broken. I let him no know it wasn't his issue, and wen are all good! Truly appreciate the honesty and getting my car back on the road.