RJ and his team are top notch, highly recommended for everything from oil changes to more complex…read moremajor issues. If you need a local shop, these guys are incredible!

We are new to the area and experienced our SUV not starting after a big snowfall with below zero…read moretemps. We had it towed here and was in communication with Terrence. The whole staff is beyond amazing! Terrence kept me in the loop from when my car arrived, diagnostics, and to all the findings the tech, Raquel, saw. I got a very throughout, itemized, and detailed list of everything that was inspected- good and bad with photos/videos to show me what they saw. This is a huge thing for me with transparency! They never tried to push anything and listened to my concerns. Terrence offered many different quotes for the questions I had. Highly recommend this location and look forward to using them in the future with any repair and service needs we have!

These guys do an awesome job and they're always willing to explain what's going on and what they…read morebelieve your best course of action should be on your repairs.

Went to Royal Car Service at 10601 W Pleasant Valley Rd PARMA, Cleveland, OH 44130. Charged me OVER…read more$100 to look at my car that I could have done for free at Autozone with a reader. Told me it would cost over $1,000 to fix. Went to Tire Choice with free diagnostic and he was able to clean off the sensor with no charge and it fixed the problem. Putting this review under an anonymous account since the owner likes to harass people who tell the truth and put in a negative review.

Always excellent service and great results…read more I have never had a single problem at Tom's. We take variety of cars; old, new. They always are helpful. It is easy to get appointment generally between couple days to a week. Once you are a loyal customer; if you have any emergency they are willing to work with your schedule. They are close on Mondays! Reasonably prices for a quality maintenance! I personally don't trust anyone else with our vehicles but Tom's!

Toms has always been honest and helpful to me: including storing my car when an uninsured driver…read morehit it- and I had nowhere to keep it while I sorted things out. Great, caring, honest people.

Brought my Acura here because my brakes started grinding. Incredible service. Friendly people. Fair…read morepricing. They were packed but were able to squeeze me in. Car was done next day. Will be coming here for everything moving forward.

Great customer service with respect for myself and my car!!! Did needed work and a complete visual…read moreand written report of repairs done and any possible future issues. my opinion, 5 STARS.....

i have been going to ronnie and his brothers shop for a little over a year. we found them by chance…read morewhen my friend's cars engine failed and the tow truck brought her here. i was there waiting to pick her up and i got to talking to ronnie and found out an oil change is only $23!!!!! it takes a bit longer than the quick service places, but ronnie and his teams customer service make it all worth it i am in sales and drive 30,000 miles a year, so my car needs frequent work, especially since i bought a used car. he has put on new front breaks, new tires, numerous oil changes, and a bunch of other work i don't know by name (lol) and it was all quality work! i couldn't recommend them enough. they work quickly and genuinely care about your customer service experience

Best car repair place I've been to. After dumping a couple grand into my car and still having…read moreissues, they fixed everything affordable, quickly and transparently. For my main concern with my battery they even ran diagnostics twice to make sure everything was good. As someone who worked in the car parts industry for a bit, I was very pleased when they told me what brands they were using and the price points. Top notch service, I see why they are a trusted Parma staple. They have a new customer

Been going to this auto shop for all my car repairs. Dave's been the owner since about 1994. Small…read moreshop, with 3 garage bags and only a couple employees. I've know Dave for years so it's always good to catch up. Dave makes the process simple. He speaks to the customers like they are his own family. Doesn't scam you and try to spike the prices. He is easy to communicate with and will always find time for you and your vehicles needs. Highly recommend him if you are in need a good trustworthy mechanic.

I agree; They are HONEST, REASONABLE, and KNOWLEDGEABLE…read more Brakes, tires, regular maintenance, just a pleasure to deal with.

Car repairs... Ugh, right? Sirl's made it a not so bad…read moretime. They were able to look at my car rather quickly. They were pleasant to interact with and explained what the issues were. They didn't try and fix things that didn't need fixed. They quoted a fair and reasonable price. And they completed the work quickly. There really isn't anything else I expect from a automotive repair joint which is why they're a 5-star place. I'm hoping my car never requires repair again but if it does i'll be taking it back to Sirl's.

My older car has been repaired at Sirl's Automotive Inc, Parma OH for 3-4 years. The people are…read moreeasy to work with and always return my car running like new. Meet Ron. He defines the problem...from an oil change to a new engine. Jesse is called when a computer analysis is needed. How to tell them apart? Ron smiles with his eyes, Jesse wears a welcoming smile. John is on the phone juggling the task of locating and pricing parts for you with incoming customer calls asking for updates on their work... always helpful. Pat quietly manages the workload of 19 technicians (22 bays) to get your vehicle back to you on time. He reviews all work and keeps everything running like a well-oiled machine. Your car won't move? Laura and Bob send in the tow truck and a rental car if needed. My experience, within 30 minutes they were on site. And some unanticipated help...there is no bus or taxi service where I live. They arranged a ride home for me when they needed to keep my car overnight. Sirl's employees are both capable and kind. THE RESULTS: A repaired vehicle that runs like new, completed on time...and competitively priced. Submitted by Carole L J

Was looking to purchase a used car in the area but wanted a pre-purchase inspection and Parma…read moreAutoworks got me in the same day. Everyone we interacted with was a pleasure to work with and they gave us a rundown of the issues with the car and were able to see some of the carfax report. Much cheaper than other places too. Highly recommend!

As a young woman who knows next to nothing about cars, walking into an auto shop can be really…read moreintimidating--but Parma Autoworks has completely changed that for me. My dad has been going there for years, and now I can absolutely see why. They make you feel comfortable, respected, and never talked down to. They're honest, kind, and genuinely care about making sure you're safe and taken care of--and all at prices that won't make you panic. Every time I've come in with little asks or questions, they help me without hesitation--and that blows my mind every time because of the stereotype of being a woman in a car shop. It might seem small, but for someone with bad anxiety from past car experiences, that kind of consistency and kindness is everything. I finally feel like I have a place I can go on my own when my dad or boyfriend aren't available, and that kind of trust is rare. Parma Autoworks is truly a gem, and as long as I live in the area, they'll be my go-to.

My brakes seemed to be having issues. I had around 70,000 miles so when there was some funky…read moreelectrical thing that occurred and the car didn't immediately come to a stop, I called Harold's to bring it in and replace the brakes. They were able to get me in for service immediately and were very helpful . They did a complete check on my car, and the brake system and called me to let me know that the brakes were clean and in good condition. They asked me more questions about what made me bring the car in and provided me a few other possibilities I could look into. They put a lot of time into servicing it, did not charge me, and were so kind...not annoyed by taking up a good portion of their day. I highly recommend Herold Family Auto & Tire. I definitely will be going back!

In less than 8 hours, HFA handled an oil change, tire rotation, engine light diagnostics, and fixed…read morea front-end noise. Friendly, efficient service. We've taken all our cars here for a reason. After 20 years of trying different shops, this is the best by far. Thanks, HFA -- I'll be back!