Everything was such a Blessing We broke down on vacation, needed an alternator. Not only did…read moreLaura find us one, Brandon got it installed along with a new serpentine belt and got us back on the road under 2 hours. They went completely out of their way to make sure we got back on the road.

Had a broken spring and called them to get a rough estimate and had it repaired. Have used them…read moremany times and they offer exactly what you need in a mechanic/repair shop. Very honest,friendly, jobs are done correctly, will only fix what is needed and communicate well through the whole process. Accurate estimates and if they think there is a chance they may need to do something else they will let you know in advance. Highly recommend them - a hidden gem!

I called them to have my car towed when my car wouldn't start and AAA couldn't jump it. I believe I…read moregot an answer right away when I called. They were good about it. I told them I was looking for a locally owned garage instead of the national brand I was using. I also said I really needed my car back in a hurry to pick some stuff up. The car was on a trickle charger for a few days. I talked to Matt originally, I believe. The next morning they determined that the starter put in over the summer was bad; the oil drip pan was leaking; bad tie rod; struts need replaced. I agree, all good. I asked for the starter to be replaced along with the drip pan. I was good with the estimates for these, thinking these could be done quickly. We set that up. I forgot to ask how long that would take. I called 5-6 times over the course of the day and no one answered the phone. I think after about 30 rings it finally bounced to a voicemail for a different phone #. They finally called me around 4:00 pm. I told them I needed to know when my car would be ready and they never answered the phone. He was dismissive, which made me more frustrated, AND he was not grasping that I was getting more pissed as the convo went on. Apparently this was a different fella (Chad, I think?) He tells me it was the starter and he replaced it. He would work on the tie rod and the oil pan tomorrow. I told him I never asked them to replace the tie rod. He said he couldn't tell me how long I had on the rod so he was going to replace it. I told him I needed my car to pick some stuff up and would make other arrangements for the tie rod. I already told Matt this. Someone said they would work on the pan the first thing in the morning. I believe they did work on it first thing. Chad(?) picked me up. I was in a good mood, chatting, joking. By the end of the day I was screaming at Matt in my driveway. As I write this, I want to strangle them. I'm sure neither one can figure out why, even after reading this. They will both scratch their heads and blame their victim. Absolutely no self awareness what-so-ever between the two of them. I got my car home. I went to make my pickup over in Macedonia ( approx. 5 miles round trip). The car wouldn't start. I called 2-3 times before I got an answer. My previous frustration of their inaccessibility returned. I became anxious. When I explained what was going on, they were incredulous that I would have a 2nd bad starter. They would get a truck out asap to take care of it. Great. I asked if they had a loaner car I could use briefly for my pickup. I was not mad about the starter. I know shit happens. Matt said he would need my insurance card. I said I didn't have insurance right now because I don't go to many places these days. [I'm converting my house into a bed-&-breakfast.] Matt said he couldn't loan me a car for the pickup I desperately needed because I didn't have an insurance card. He was afraid of something happening and getting sued. Seriously. For a 5-mile local round trip. I asked what the odds were that he would end up in a lawsuit as a result of helping me. He said "probably low" but I was asking them to break a long-time procedure. I could visualize them clutching their pearls. Drama much, boys? I was fuming at his point but just let it go. I let the tow truck driver have it and asked him to pass it on. When my car was finished, Chad(?) called me to tell me it was finished and he started it 20 times to make sure it was good. In that call, I asked him if he needed the starter to be functional in order to replace the oil pan. He said "no." He proudly told me he wanted to wait to make sure the starter was the problem before doing anything else. I tried to get him to understand I told them many times I needed my car. I stopped the convo when he started changing his story. They dismissed me, a potential loyal customer, and treated me like I was a problem for them. The two of them dropped my car off because I told them I was never setting foot in that business again. When Matt handed me my key, his lips were puckered up like a sphincter. I congratulated him on saving his business from ruin. This is when I began screaming at him to get through to him that I was a human being. He didn't take me seriously until I told him that the half-million dollar property he was standing on was partially a result of my pre-covid career as an international business consultant for retail. All of the sudden I got some respect from this guy. I made sure he understood that this was not about a car, this was about a shitty experience pretty much from the get. These guys are not problem solvers. They are too self-absorbed and have no self-awareness. I will never go back and I will never recommend it. I'm going to Boyce over in Sagamore. They actually helped me out without a shit-ton of drama this past summer.

1st time at the shop and I am new in the area. The store was…read morerecommended to me by the discount tires shop I went earlier in the year. Do not base your judgment on the outside and inside look of the shop, as it looks a little old. The people is just super friendly and really want to help you. I just went in for a alignment check. The test was free and they even took me early. I was out in 30 minutes. They have coffee, Internet and all that available when you wait. I was not disappointed with my appointment and the other customers that were there at the same time didn't look either.

Had to get a new blower motor with resistor. They took my car in right away !! I was amazed how…read morefast they were !! You guys are all very friendly and have good teamwork !!! No complaints here !!!! I know this is a very stressful job and I want to thank you Dave & RJ for everything you did and keeping me updated !!

Scammer alert. A disheveled youngish man told me they could fix my audio and that it's usually…read more$1000, but they had the used part "just right now" and so it would "only be $500" long story short; I said no, waited until my friend could look at. He fixed my audio for $6, it was a blown fuse, that's it. The northfield tire "pro" told me my entire audio system computer needed replaced. I saved between $494-994. These people are either completely incompetent or blatantly scamming their customers out of hundreds to thousands of dollars. Do not under any circumstances go here. Ever. The only star is for Mike, he adjusted the price after the team working on my tire and trying to charge me, without ever confirming it with me, let alone discussing price. I wouldn't trust these folks babysitting a rock. Better luck, literally anywhere else.

I have had nothing but positive experiences with this shop. they always get me in quickly and any…read moretime I have taken them a vehicle (several, as i own a landscaping business and something always needs fixed), they have always not only fixed my vehicle, but they've done it int he most cost effective way possible. For example, i recently took a truck to them and the intial diagnosis called for an over $1600 repair. as they got into it they discovered that while the $1600 repair would solve the problem, they could do it much less expensively, which they did. I got the functionality back that i needed and the bill was a little over $600, instead of $600. That is integrity that is really hard to find these days. They had it in and out in one day and i'm back on the road. This is just one example of several. These guys are my go to shop due to these kinds of experiences. Genuine people doing good work and not trying to drain you of every penny you have. Whoda thunk it?

We've been bringing our vehicles here with no issues until this past Saturday. It was the worst…read moreexperience !! We're not going to be back !! Not sure if you have a few different employees because I've never seen them before. I have the date & time. You can even look at your cameras. 2 workers with bad customer service, Rude, mouthy & lied to me !! The girl wouldn't give me her name. They said they took my SUV back and looked at it. It was still sitting in the same spot the next day, not even touched. She also said I think he mentioned something about it needing a pump. Well what I needed had nothing to do with a pump lie on top of lie. I asked for my keys back & they were even laughing the whole time as I was walking out ... I would love to talk to the owner or the person over the manager !!!

Wonderful service, friendly staff. We were coming through town and needed an oil change on our…read moreMercedes sprinter van. They were very thorough, efficient, and friendly.

I went to Midas Northfield 7/1/25 to get an estimate on a muffler for my pickup. Just short of…read moretheir location I stopped for a red light and lost most of the brakes. I made it to the shop okay. Told Jason I didn't have an appointment, just wanted an estimate for a muffler and please check the brakes. Within a half hour it was up on a rack. Jason told me the rear brake line blew and a muffler was needed. I couldn't drive home and no one to come get me so Jason took me home and picked me up this afternoon to get my truck. They replaced the brake lines on the rear and the muffler. Very friendly employees, clean shop and waiting room. I'll definitely be telling others about the excellent service I received at Midas Northfield.

"Caveat Emptor" Went to Fix-It with Fred for a needed oil change and the air conditioner was…read moreblowing warm air. Dropped the car off told them the problems and mentioned, when braking, the car pulled a little to the left. Later they called with a diagnostic fee which seemed a little high but wanted it fixed. Someone called back the next day told me they had changed the oil and recharged the air conditioning and found leaks at both Schrader valves which they replaced (part of the diagnostic fee I imagine) and I needed $2000 worth of brake work, (front pads and rotors, rear shoes and drums, front calipers, BG brake system service). My response was, "that is a third of what the car was worth, put it back together and the car will be picked up. A total of $2875.81 of work and parts were declined by me. " Just to be on the safe side, two weeks later the same vehicle was taken to another auto repair shop to have the brakes checked, their receipt says "Inspect brakes, approximately 50% -OK". The brakes are working fine. There is probably a large gap as to what is needed for vehicle repairs and what the manufacturers suggests and how much money you have.

Fix It With Fred is a phenomenal auto service business. 100% transparent, their prices are…read moreamazing, their attention to detail is second to none. I have taken my cars to Fred for over 20 years. I drove my 2006 Elantra to 304,000 miles, mainly because Fred maintained it for most of its life. My 2023 Elantra has 50k on it and was recently serviced by Fred. I had a fuel induction/injector cleaning service (I think that is what it is called lol) and the car is running as good as the day it was brand new. I highly recommend Fred and his crew. They are amazing and their prices are fantastic.

AL (Alec) is by far and wide the best service technician I have ever encountered. I will only work…read morewith him especially at this dealership. He is very knowledgeable, & will only direct you to what you need & your best options. Always a polite & incredible experience with him. So many people focus on only writing negative experiences. I definitely could with experiences other techs in the past but people deserve their flowers when absolutely well deserved.

I will never use Spitzer Chevrolet again. Mandy located the part I needed and tried to sell it to…read moreme for $1,100, saying it had to come from Michigan. I later called Tim Lally Chevrolet and found the exact same part for $558. Even though I purchased my own part and brought it to them, I still ended up being charged more than what Mandy originally quoted me if I had gone through Spitzer for the repair. Communication was also terrible throughout the process. I called to speak with Mandy and never received a callback that entire day. Instead, she sent me the quote the next morning (Tuesday, April 28 at 9:45 AM). When I asked if I could bring my own part, I didn't get a response until Friday, May 1 at 2:20 PM. This was one of the worst experiences I've ever had, especially from a dealership.

Thanks to Zack, my tire issue was fixed on a Sunday with minimal cost. Friendly and helpful…read moreservice.

Brett the manager and all the guys and gals working there are awesome. Always very helpful,…read morestraight forward no B.S. Great prices, service and quality. I take all my cars here. As I write this I'm getting and oil change and A/C recharge. Would highly recommend this location to anyone and everyone!