Super fast service. Probably the fastest I've ever had at a Take 5. They were full, both ines were…read morepretty much to the street when I got there, but I still got in and out within 30 minutes. All of the guys were friendly and you can't beat the price when they have deals going on. I got 2 windshield wipers for the price of one.

I appreciate the guys at this locationcand I'm bummed that I don't recall their names. Maybe Meech?…read moreYeah support them

I'll stick to take 5 never had to pay for a tip off before. They never even told me that was a…read morething or that it was a charge before doing the service.

Lots of ways to save - coupons and even Groupons!…read more I'm a frequent visitor of this Valvoline location. Mainly it's just because it's centrally located in South Euclid and easily accessible from the main road. Most of my experiences here have been pretty average. I'll focus this review on my historical experience and latest visit. My latest visit was very impressive! I stopped in for a quick oil change tonight. Wait time was very short, service extremely friendly, and oil service very quick. It was perhaps the fastest oil change in my years of visiting Valvoline. I really appreciated one of the employees (Justin) being very detailed in his explanations, providing sound recommendations, and answering questions. I felt that my car was well inspected and cared for! I felt at ease leaving this location and wanted to specifically come back here next time. Wait times: Generally, wait times at this store are pretty long. This is a very busy location. Peak times appear to be weeknights and weekends. While the lines are well managed, it takes a long time to get in. Plan for extra time during peak hours. Customer Service: Customer Service here tends to be very average. It's because it's such a popular location and there is really no time to be personable with all customers. On slow days, you'll get great service. The employees always help you reset your oil change lights, read off customized recommendations, and generally answer questions. I feel good about their knowledge level. They always inquire if you have a coupon which allows you to save a little! Prices: Prices at Valvoline are consistently higher than at other competitors' businesses. You can find some ways to save - coupons (online), coupons (via mail), coupons to your phone, and even Groupon deals! If you have a little time, stop in at this location to get your oil changed! On a slow day/night, you'll have as great of an experience as I recently had!

Kathy, Eliseo, Chris worked on my car. They had outstanding positive energy. Which really makes…read morefor great customer service. Especially when you're just getting an oil change after a long day. Kathy should definitely get promoted. She knows her work, showing the boys how to do different jobs. I think it takes a lot to do that kind of work they do. And do it with a smile. They defiantly all spread some positive energy today! Keep SPREADING G O O D VIBES #Str8GV

I came in today to have my oil changed and sat in line for over an hour without anyone coming to my…read morevehicle or even acknowledging that I was there. During that time, two vehicles that arrived after me were directed to the other line and were able to get serviced and leave before I had even moved forward or been greeted. When I went inside to address the situation, I was told that the vehicle two cars ahead of me was a "fleet car" and required additional attention. I understand that fleet vehicles may require more time, but I do not understand why customers in the other line were allowed to move through while I was left waiting without any communication or acknowledgment. At the very least, I should have been given the option to move to the other line rather than watching multiple customers who arrived after me get serviced and leave. I expressed how upset and frustrated I was because this was extremely poor customer service. The lack of communication, acknowledgment, and consideration for my time made for a very disappointing experience.

Best price around - tires to tune up…read more Foreign or domestic - have both Mercedes serviced here. Oil change, tires an wipers out the door for $650......

Very professional quick and thorough work. Stand by their work. My daughter recommended them a…read morefriend told her about the shop.

Awesome neighborhood shop for basic mechanic needs. I've gotten a tire plugged here as well as 4…read morenew tires this summer. You really can't beat their prices, especially compared to the dealership. Service is always friendly and fast and I love supporting a small, local business in my neighborhood. The waiting area is nothing special and they are pretty old school with receipts/checkouts. However they are organized and give you a call right when your service is done or parts are in.

lovely people, prices and service!!! this is truly a hidden gem everyone should know about. oil…read morechange prices are unbeatable

Recently Had a battery replaced This place provided…read moreExcellent Service Very Friendly & Quick.

Made appt on-line and received text stating my appointment needed to be moved to another date and…read moretime which was 8 am . I told them I needed front brake pads&rotors . When they called me with details of more than I asked for . The invoice came to$4000 . Come to find out it was not my car they were working on which made my car pushed to the next day. I was told they were short handed . They were very unprofessional and full of excuses, and price gouging

Knowledgeable and affordable. Basically did the work explained with no hidden fees and also advised…read moreme on needed future repairs.

I called at the last minute when Kahn (sorry if I spelt it wrong) was ready to go home soon. Not…read moreonly was he so friendly on the phone after working all day but he did not hesitate to tell me to still come by and he can help me with my car issue. I came over, and he took his time to fix my car and not be in a hurry. Which made me comfortable. Great price, great customer service and a great location. I recommend him if you want honest and friendly. Thank you!

I was a new customer Corporate VICTORY LANE texted/ emailed…read moreme a $20 coupon Don't and Antwan were gooood workers with goood attitudes They asked me which oil change I want. I always get semi-synthetic on my Honda with 200,000 miles They use---PENNZOIL oil! They checked and filled all fluids I only paid--- $39.95 with Generous coupon They gave me FREE CARFAX report which began with the 1st owner I will definitely come back

I was told an oil change would cost $50.00 over the phone. I ended paying $150.00. On top of…read morepaying for services, I probably did not need, they charged a fee for using a credit card. Please do not fall for this corrupt company. I will never go back again!

After leaving car for 2 days, repairs were not complete. mechanic said he watched you-tube video to…read morenavigate diagnosis , which was never repaired. Many Screws and nuts were missing after job was reassembled. Do Not Trust this auto repair shop,. Billing at $160 per hour, what a ripoff! These guys are clueless and expensive!

I've been a customer here for several years and have taken multiple cars here for service. I have…read moretrusted them with multiple BMWs and highly recommend them whenever I can. Their prices are great and their customer service is unmatched.

A previous shop had butchered my car, I'm still not sure what they did to it. Cleveland Auto Repair…read moreput it back together properly. The guys were patient even when I got frustrated about how long it was taking, my car ended up sitting there around ten days. Every time I called they said it was almost done. But the final price matched the estimate and the car runs smooth and quiet now so I cant really argue with the result. Would go back, just hoping next time is faster.

They are courteous. What I don't like is on constant communication about repairing my vehicle…read more Call your customers content about what's going on and what they are doing that day with your car. I tried calling them direct and their system takes you through all this stuff in setting up an appointment. I need to talk to a real person not a machine. This kind of stuff makes me feel like I made a bad decision in taking my car to them. I am disable, which I can't walk that much it is very painful for me. I need my car now