Never,ever buy a car from these people. Sold a car that had been is an accident and did not…read moredisclose to the buyer. Have not been able to get car registered due to the fact that a fan keeps cutting the co sensor wire. Have another appointment to have jeep looked at. Contemplating contacting the Ohio AG office with a complaint against this scam artest.

very expensive always leaves lights on your dashboard got my car back worse than it wasread more

I waited 11 days and still have no response what so ever from them. Not a yes, we can help with…read morethat nor a no, we cant help with that.

Foreign Auto Solutions is the worst place to bring your car for repairs! Their prices are through…read morethe roof (the highest in the area), and what's more, they refused to diagnose the engine light in my car. These are the basics, right? The shop has flatly refused to diagnose the engine light in my VW Beetle. Their sales pitch about using "the best oil" is no more than a full synthetic compatible with your car. Any shop will do this. What's more, Foreign Auto Solutions doesn't care about their customers other than getting paid. They don't clean up their parking lot nor do they salt it. Right smack in the middle of the winter, I slipped and fell on the black ice in the parking lot, and a kind bystander helped me back to my feet. Bystander, and not one of the shop workers. I walked inside and grabbed a piece of a paper towel to stop bleeding in my hands. I was actually lucky to even find a piece of paper towel; it was almost used up and not refilled. This was the last time that I visited this shop. Never again, and don't recommend it to anyone. Enough said.

Responsive! Attention to detail! I'm really happy we found this place. They specialize in…read moreMercedes repairs! Very pleasant!

Tyler was very responsive and professional. Service was quick and he explained everything in a way…read moreI was able to understand. Will be definitely returning for any needed repairs I have going forward.

They work efficiently, are super friendly and are reasonable. Super helpful and straightforward.read more

Dave is the man to talk to you about anything regarding a car. He is knowledgeable,kind, and will…read moretell you the truth. I have been going to Confident for several years

Absolutely love this place the prices are usually better and the customer service is great. Never…read morehave had a bad experience here.

Happy they were able to see me unfortunately they were unable to fix my car but immediately had me…read morego to another shop in which they did, had to be kept overnight but the job was done

I do not recommend KARS Auto Sales and Repair or Nelson at all…read more I bought a 2013 Honda Pilot from them in January 2026, and this has been a nightmare since day one. Nelson knew I was buying this vehicle for a cross-country relocation. I needed something trustworthy. I asked the right questions. I repeatedly asked for the actual Carfax report, and Nelson never produced it. He sent screenshots instead, which could have been from any similar vehicle. Looking back, that should have been my first red flag. I was told the car had been inspected, was in good condition, and "came with" extended warranty coverage. That turned out to be complete bullshit. The "comes with a warranty" language is all over their Facebook posts. So are claims about 30 days of free repairs and free oil changes for a year. Based on my experience, do not believe it. The "warranty" Nelson said "comes with every car we sell" was not actually explained to me as a separate product. It was just stated like it was included. There was no real discussion or honest disclosure around what it actually was until I looked closely at the sales contract and paperwork two days later and realized it was a separate Wynn service contract charged into my loan for over $2,100. Within a week of buying it, I had an independent inspection done. It showed serious issues: timing/timing-chain concerns, power steering issues, safety concerns with the compliance bushings, and the fact that the vehicle had not actually had the real maintenance/tune-up type work it needed. KARS and Nelson refused to properly fix those issues themselves. Instead, they pushed me into filing a claim through Wynn, the extended warranty company Nelson acted like was so great. Nelson told me Wynn was a good company and that I could take the car anywhere for service. That was not true in reality. Almost no reputable shops wanted to deal with Wynn. The car then had two major breakdowns in less than three months and spent weeks in the shop. The first major repair was around $5,500. Wynn accepted to cover $3500 of it, but I still had to pay $500 out of pocket, lost work, tow fees, diagnostic fees, rideshare while they had the vehicle for 2 weeks, and still had no reliable vehicle. Then the car broke down again. A second shop estimated the next repair at around $2,800, and Wynn refused the entire thing arbitrarily, no actual explanation or conversation with the service center. So much for the warranty. KARS is now getting this vehicle back with $3,600 in significant repairs and improvements already done -- repairs they did not pay for and now directly benefit from -- and they still will not even finish the process properly. The Credit Acceptance loan/title side has finally been handled, but KARS still has not refunded my $3,250 and still has not picked up the vehicle. Now the car has to be stored, additional charges may be added, and this is turning into a lawsuit because they still will not simply finish what they agreed to do. Their shop and yard were dirty, gross, cluttered, and completely disorganized. Honestly, it matched the entire experience. This has been four months of nightmare and six weeks since they agreed to unwind the deal and take the car back. Six weeks of lies, delays, excuses, dragging their feet, and complete idiocy just to get a basic unwind done. I now have no vehicle, no refund yet, possible storage fees, and I still have not been able to leave for my relocation because of this mess. Nelson has lied to me repeatedly, and I do not trust him at all. This has been a horrible nightmare since day one. I feel completely taken advantage of. Do not trust their inspection claims. Do not trust their warranty claims. Do not trust the "30-day free repairs" claim. Do not trust the "free oil changes for a year" claim. Do not trust screenshots instead of real reports. Do not trust that Wynn will actually help you. And do not assume KARS will handle anything professionally if the car falls apart after you buy it. I would never recommend KARS to anyone I liked. In response to Nelson- more of the same. You didn't have to pay a cent to unwind the loan. Nothing, and you haven't taken ANY losses, only I have financially. Maybe your "legal team" can respond with facts instead of continual vauge deception? But, you definitely will be now that you have forced me to hire an attorney and file a lawsuit paying for storage and more towing instead of just returning the money (which I reluctantly accepted 2 weeks ago because you said this "would be handled immediately") and sign the settlement, which protects everyone. So you are still just spewing BS. The lies are everywhere. But now you are definitely signing up for significant financial loss. That's entirely on you, like this whole thing has been. There is zero intelligence here.

Awesome neighborhood shop for basic mechanic needs. I've gotten a tire plugged here as well as 4…read morenew tires this summer. You really can't beat their prices, especially compared to the dealership. Service is always friendly and fast and I love supporting a small, local business in my neighborhood. The waiting area is nothing special and they are pretty old school with receipts/checkouts. However they are organized and give you a call right when your service is done or parts are in.

lovely people, prices and service!!! this is truly a hidden gem everyone should know about. oil…read morechange prices are unbeatable

Quick service that was priced below what I expected. Had my car towed to their shop at 4 pm and it…read morewas ready by noon the next day

Care for customers... got a service, I asked them to check the service because I had an issue. He…read morestart telling me about another customer, I told them Im not interested in other customers currently. He said well then I don't care about you. In America, that's un-Ethical business.