I'm from out of state, was passing through on a ski trip with a car full of people and luggage when…read moreI Jeep broke down on I90 @ 6AM on a Sunday. Most shops and towing companies were closed but not Fast Friendly's. They had a tow truck sent to me within 30 mins. I continued my trip in a different vehicle and asked if they could do everything possible to have my car done 2 days later on my way back through after skiing. They met the short timeline, despite having to tow my vehicle, order a special part (drive train baring), install, and quality check their work. I could not be happier with the service. I had the best case scenario thanks to Fast Friendly's. They even charged me less than quoted because they did not use all the parts they thought were needed. Josh the manager provided timely updates via text the whole time and I am very pleased. 5 stars. I can't thank them enough.

Our F350 oil filter was spraying diesel fuel all over the engine. It was a Sunday morning so we…read morewere doubting we could find anybody to help. But our insurance company Progressive found Josh's company and he was happy to help. It wasn't safe to drive our truck to the repair shop so Josh showed up at our campground and gave us a tow. He even popped the hood and diagnosed the issue for us. He offered to fix it himself but didn't have the part in stock. We would have gladly let them repair instead of the shop, but we were leaving the campground that day and needed a quick fix. Gave us a ride to the shop. Very friendly and easy to talk to. Thanks for helping us get back on the road quickly!

Found a big piece of metal in our back tire. We were in a pickle because we only have one car and…read moremy husband needed to get to an appointment 60 miles away. It was a Saturday and Franz is only open until noon. They put the car up, and luckily the metal shard had not punctured the tire it was just wedged in the tread. They checked the tire pressure on all four tires and said have a nice day...no charge! We'll be delivering them lunch in the coming week as a big thank you.

Absolute trash business. Do not take your vehicle here for an alignment. They will charge you for…read morework they didn't even do. Or do garbage repairs without your permission and over charge for it. LIARS. 7 hours they had my car today and didn't do a thing to it didn't even bother to call me to come get my car I just showed up right before they closed and it was still sitting in the parking lot

Mark and John went above and beyond for me as I was having service done. We purchased our Genesis…read morefrom here and have loved all our experiences with this Amazing Team at Genesis of Mentor. We will be loyal customers after all our interactions. They are very professional and look for ways to make your experience the best it can be.

Terrible customer service experience.  I was looking for a specific Genesis model - this dealership…read morehad one available.  I scheduled an appointment several days beforehand since I live 1 1/2 hours away.  I received a call the day before from the dealership to confirm.  I asked who I should ask for when I come in and was given 3 names.  When I showed up the next day 2 of the 3 people were not there and the third person seemed unaware of my appointment.  More importantly the car had been sold and was not available to test drive.  So I drove 1 1/2 hours for nothing.  I realize things happen, however, the fact that no one seemed to know about my appointment and I wasn't made aware of the car being sold, is ridiculous.  The individual I talked with said this happens all the time.  Okay - then get organized and have a system for appointments.  I went to Northtown Genesis near Buffalo the next day and had a wonderful experience - very helpful.

Mike was on time he got the job done to my satisfaction.Will definitely use him againread more

Mike was Great! Professional, Honest, hard working, outgoing individual, fair pricing by the hour…read moreand by the quote, would definately recommend for your car repairs! Thanks Mike!

An amazing local technician. Has so much knowledge and has been here a long time. Does amazing…read moredetailed work and it's fixed right the first time. Really nice and so helpful. Would recommend anyone in the area to bring their vehicle here for their service needs. We won't go anywhere else for our vehicles.

From the owner: Welcome to 5 Star Auto Care in Mentor Ohio. We are an independent, family-owned automotive repair…read morefacility that is committed to providing our customers with trained and knowledgeable technicians, high quality replacement parts and personalized customer service. We aren’t just another auto repair shop — we recognize that customers have a choice when automotive repairs are needed, and we want to be your first choice. Contact us or visit our web sight for more information about some of the services we offer.

Had a car towed to the dealer from my home. Joe is a super nice guy. Great prompt service!!read more

Truly cannot imagine trusting our vehicles to any other shop. I know that when we call to speak to…read moreJohnny about service or a noted problem he provides options, possible solutions and generally two offers of times to bring any of the trucks in. For years I have not worried or really blinked an eye on anything in regards to diagnose or fix options as I know they are looking at the best way to safely maintain the vehicle and fix it to resolve the issue. Very appreciated all the years of service and explanations as I know I ask questions a lot and Johnny and his team kindly answer and inform.

Excellent job, took my car to him after it got hit and he made it look good as new within 2 days…read more You can't even tell it ever got hit, and his prices are more than fair. Thank you Joseph!

From the owner: Busch's Body Shop specialize in auto body collision repairs/refinishes and restorations.read more

I told the mechanic about my issues with my clutch, had the truck towed to his shop that evening by…read morethe next evening I was back rolling. What else can I say. Thanks for the in and out service

From the owner: From your everyday maintainence, to a complete engine overhaul we're here for you! Give us a call…read moreto schedule, most repairs can be made in the same day! Automotive repair such as domestic and foreign cars, light and heavy duty trucks, motorcycles, atvs, diesels, heavy duty equipment, tractors, semi-trucks, trailers, skid steers, farm equipment, We offer in-field service and break down service for heavy duty truck, trailer and farm equipment, we also make our own hydraulic hoses on site or in shop. Tune-ups, Suspension, Oil Changes, Brakes, Engines, Transmissions, Drive-line, Diagnostics, Check Engine light, Welding and much much more!

When Sheetz moved in a few years ago, I rolled my eyes and said 'Big deal. Just another gas…read morestation.' Now, it's the only place I go for gas, and occasionally food. Their breakfast sandwiches and burgers are great. Well worth your business.

I ordered a two meat platter. Two orders of strips and fries and mac n cheeses. When I opened my…read moreorder, though, it was not a platter! It was mac n cheeses poured all over the strips and fries! I asked them to remake my platter. When I opened this one, they shorted me on the strips! I'm not going to address them again. Not stopping here for food again!