This is an old style service oriented, gas station. The family has run the business for years and…read morethey are extremely kind and provide great service. I had a tire that was losing air. The tire was only three months old and I bought a warranty with it, but I bought them from somebody else a major chain. I had to go somewhere and I kept losing air in that tire. The chain could not see me for two days I called Lang and they said come up here. We can do it. We have a guy that only does that. They fixed my tire and I was on my way. Yes, I had to pay for it to be fixed, but at least they cared. That is the difference nowadays in a good business versus one that is not a good business. I grew up in the area and I can tell you in 40 years they have not changed their service or their model of operation.

Pulled up to Lang Automotive for a quick air refill and left with a new go-to spot for all things…read morecar-related. The friendly and super nice crew not only checked my tires but found a nail in one that was hiding due to improper programming during the last rotation. They had me in and out in 20 minutes flat. These folks are wizards in coveralls with hearts of gold! Need car service? Lang Automotive is the place. They treat you like family - the kind you actually like!

I came into the shop first thing in the morning(no appointment) startled about finding someone to…read morefix my bumper after a collision I had. Ken immediately looked at my issue, gave me future recommendations, but did what he could at the shop to get me safely back on the road within about 20 minutes. He is a true professional and blessing unto others. They have gained a FOREVER customer.

My son dropped my car off and ordered new tires. He received a call from the manager later that day…read moretelling him that new tires weren't necessary, that the tires were fine. He checked the pressure in all the tires and checked the oil. I was so impressed with the managers integrity as he didn't charge us for his services. Very impressive!!

Don't bring your car here! BEWARE: Willoughby Hills Auto Repairs erases engine light codes. They…read moreerased codes in my car and pretended that nothing happened. But didn't deny the wrongdoing when confronted. Tim the shop owner claimed that they did a relearn afterwards. But relearn is not the same as repair! The vacuum leak problem was totally ignored and the smoke test was not done. Tim insisted that I can safely drive with a bad oxygen sensor. Glad I didn't and God Bless AAA tow truck. Another shop corrected what WHAR neglected to do. Never again am I setting my foot in this shop and don't recommend it to anyone. I guess this shop knows how to take advantage of an elderly woman. UPDATE: four months ago (May 2025), this very shop did some work on my car and requested a positive review. I said OK but am unable to post it since I reviewed before and Google won't let me do it again. The shop then sent a link to my phone and I was able to post a positive review from a different gmail address. I am buffled how WHAR even knew my another gmail that I never told them about, and what else they know about me, and how they are going to use this knowledge. IMHO this explains how many positive reviews of this shop are posted. Don't take them for granted.

Willoughby Hills Auto was beyond amazing. Extremely professional and friendly. My car broke down on…read morethe way to Buffalo and not only did they squeeze me in in the middle of the day but they got me back on the road and out the door so I didn't have to wait until Monday to pick it up. Above and beyond service.

This place is now known at JT Highland Auto, but has the same address, and same phone number…read more Everyone in my family, including many of our friends have been sending our cars here for years and years. The guys here do quality work at very reasonable prices. No matter what you need (oil change, tire rotation, tune up etc), these guys are reliable, trustworthy, and honest. It's the best place to take your car!

I needed an oil change and was out running errands so I simply googled "oil change near me". Well…read moreGoogle did not fail me when it directed me to Done Right Automotive, a family owned auto mechanic business. Even though they had many vehicles they were working on that day they took me as a walk in and promptly took my car for service. The customer service and car service was excellent and they quickly took care of my oil change in record time! Everyone was friendly, honest and professional, which is so refreshing in my experience with mechanics! I will definitely be returning for maintenance of my car. My only suggestion is consider offering WiFi for your lobby ;)

Very friendly and helpful service. They explained what the work was that they were going to do and…read morethey went over and above what they said. Grateful for an honest garage that we can count on to complete the work in the time they quoted.

This place has great service!! From the front desk clerk to the service guys/girls. 10/10read more

From the owner: Helping our neighbors since 1926, Firestone Complete Auto Care is your one-stop shop for your…read morevehicle needs - from standard maintenance to tires and repairs. Discover exceptional auto care service at Firestone Complete Auto Care in Richmond Heights, OH located at 695 Richmond Rd. From tire sales to maintenance and repairs, we offer comprehensive solutions for every make and model. Keep your vehicle running smoothly with services like oil changes, brake inspections, and engine repairs. If you're a Richmond Heights resident and want to experience reliable and affordable auto care tailored to your unique needs, schedule an appointment online and or visit us today so our expert team can take care of your vehicle and get you back on the road.

Needed new brakes, tires and battery for my 2018 Mazda and Dave and Company came through! I didn't…read morego broke either and was well pleased with their efficiency and reliability. Dave and Nick have a rich family background in the auto repair business. I am well pleased with their workmanship and courteous personalities. If you want your car running well as I do: try them. You won't be disappointed!!!

Brought in two vehicles. One needed a patch for a tire that retained a screw. Fixed for free in…read moreabout 30 minutes. My Kia needed new tires and brakes. Vehicle was kept overnight. After initial inspection, Andrew called me later that morning. Job was finished later that evening. Very professional and courteous staff. My daughter drove it home and she said it was like driving a new car! Purchased lifetime install package plus free lifetime balancing, tire rotation and tire repair. Money well spent.

Black People Do Not Spend Your Money Here They Think Making Monkey Noises To A Black Man Is…read moreAcceptable