Prompt efficient service. They do not over charge. They…read morewere able to fix a problem that two other shops could not. I agree with all the other 5 star reviews!

This is an old style service oriented, gas station. The family has run the business for years and…read morethey are extremely kind and provide great service. I had a tire that was losing air. The tire was only three months old and I bought a warranty with it, but I bought them from somebody else a major chain. I had to go somewhere and I kept losing air in that tire. The chain could not see me for two days I called Lang and they said come up here. We can do it. We have a guy that only does that. They fixed my tire and I was on my way. Yes, I had to pay for it to be fixed, but at least they cared. That is the difference nowadays in a good business versus one that is not a good business. I grew up in the area and I can tell you in 40 years they have not changed their service or their model of operation.

I Highly recommend this MIDAS service location for all your automotive needs. Great experience…read morewith their service and staff. Clean and friendly facility. I really hope this helps someone when looking for fair and honest mechanic to trust your vehicle to. Mark the owner has an impressive shop and I have witnessed great interactions with his customers.

My son dropped my car off and ordered new tires. He received a call from the manager later that day…read moretelling him that new tires weren't necessary, that the tires were fine. He checked the pressure in all the tires and checked the oil. I was so impressed with the managers integrity as he didn't charge us for his services. Very impressive!!

After having battery/alternator issues, I took my car to O'Reilly's Auto Parts to have them check…read morethe battery. After O'Reilly's assured me the battery was fine, I begrudgingly prepared to buy a new alternator, but decided first to stop by NTB right next door. NTB tested the battery under load and showed me the print out. The crank amperage was far lower than it should have been, indicating a bad battery (probably a dead cell). I bought a battery from NTB (for $20 less than O'Reilly's). NTB installed the battery, and I was on my way, happy not to have to purchase a new alternator. NTB also noticed that one of the terminal clamps was cracked and replaced it free of charge. Overall, great experience. Jim was helpful and friendly.

Quick service, explained what was happening and options to fix it. Friendly and accommodatingread more

Brought in two vehicles. One needed a patch for a tire that retained a screw. Fixed for free in…read moreabout 30 minutes. My Kia needed new tires and brakes. Vehicle was kept overnight. After initial inspection, Andrew called me later that morning. Job was finished later that evening. Very professional and courteous staff. My daughter drove it home and she said it was like driving a new car! Purchased lifetime install package plus free lifetime balancing, tire rotation and tire repair. Money well spent.

The receptionist "Oxonna" at Mr. Tire on Som was a hateful woman…read more We called at about 8:15 am to make an appointment to put on one tire. They said you don't have to make an appointment but could if I want to . They said I can have any time right away- at 8:30, 9:00, 9:30 ever half hour etc I told her I would come soon~ just up the street so I said 8:30. I ended up getting there by 8:44 The bitter woman told me because I was 15 mins late I would have to wait a couple hours. I said ok. (Even tho There were no other customers and just a couple of cars one being worked on.) The little one and I walked around the neighborhood had breakfast and went to the store etc we came back almost 5 hours later to "pick up the car". She said " Why are you here?" She looked at me crazy then snapped at me -with hate ..." they didn't do anything! I told you that you would have to wait!" I told her it's almost been 5 hours not two, she then snarled at me that she was the manager so "call corporate." So, I went to Midas on Mayfield just down the street and the staff were polite and courteous. They were fast and charged almost half the price. I think this is my first Yelp but I hope Mr. Tire starts to take a look at the faces they put at the register to speak to customers from now on. They are the faces of the business and should not be angry bitter people. After speaking to friends and family they also had horrible experiences there. I'm telling them to go to Midas.

Simply put, Auto & Tire Automotive Service Center is a reliable and friendly place to get your…read morebreaks repaired. Tim and Dave are honest and down to earth. I highly recommend their service. While on a trip from Chicago to New Jersey for a family wedding, the breaks on our 2013 Toyota Sienna began making a sound when used. My wife and 3 kids were already antsy about the drive, this breaks issue made them more anxious and annoyed. Not knowing the reliable service locations in the area, I put the word "breaks" in Google. We went to Meineke, a franchise name I recognized. They quoted us $600+ for new front breaks and rotors. That seemed pricey. We left and called a few other locations on the Google list. One service location we called was very busy and said they could fit us in for the following day. We couldn't wait that long as we had to be at a wedding in NJ that next day. When we called Tire & Wheel Automotive Service Center, Tim picked up, listened to our predicament and offered to help in an expedited manner. We brought the van in, showed him the Meineke quote and Tim immediately quoted us $100 less and said that they'd be able to expedite our repair due to our schedule/need. While in the waiting area, we met Dave, a low key stand up comedian, who made every effort to make our family us comfortable, including changing TV channels and making great small talk. Both Tim and Dave are so down to earth, kind, and friendly people. As an example, during the wait for the repair to be completed a guy with a mobile food business pulled up to the repair shop and sold some food to the employees. My kids went out to buy some snacks and drinks, but when they tried to pay, Tim wouldn't let them, he paid for my kids. I couldn't believe how lucky we were to meet such friendly, generous, and honorable people. Our brakes were repaired in less than 2 hours and we were on the road a little while later. The repair shop also had a way to finance the repair via a 3rd party company called Snap. We were grateful to be able to have the option to finance the cost of repair, as we didn't budget break replacements in our trip budget. The financing part took some time to go through, due to the Snap company's lack of timely customer service, Dave and Tim did everything on their end to make the transaction go through, and it finally did work. On the way back from the wedding we made sure to stop by and bring the guys some Kristy Kreme donuts as a thank you for their k service and kindness.

The manager told me the reason the price was so high was because they only install New Original…read moreManufacturer parts. Here is a photo of the "Remanufactured" aftermarket alternator they put in my car. Very dishonest of them.

Don't bring your car here! BEWARE: Willoughby Hills Auto Repairs erases engine light codes. They…read moreerased codes in my car and pretended that nothing happened. But didn't deny the wrongdoing when confronted. Tim the shop owner claimed that they did a relearn afterwards. But relearn is not the same as repair! The vacuum leak problem was totally ignored and the smoke test was not done. Tim insisted that I can safely drive with a bad oxygen sensor. Glad I didn't and God Bless AAA tow truck. Another shop corrected what WHAR neglected to do. Never again am I setting my foot in this shop and don't recommend it to anyone. I guess this shop knows how to take advantage of an elderly woman. UPDATE: four months ago (May 2025), this very shop did some work on my car and requested a positive review. I said OK but am unable to post it since I reviewed before and Google won't let me do it again. The shop then sent a link to my phone and I was able to post a positive review from a different gmail address. I am buffled how WHAR even knew my another gmail that I never told them about, and what else they know about me, and how they are going to use this knowledge. IMHO this explains how many positive reviews of this shop are posted. Don't take them for granted.

Willoughby Hills Auto was beyond amazing. Extremely professional and friendly. My car broke down on…read morethe way to Buffalo and not only did they squeeze me in in the middle of the day but they got me back on the road and out the door so I didn't have to wait until Monday to pick it up. Above and beyond service.

Very clean with prompt service. I left the Mayfield Rd store after waiting 30 minutes without…read moresomeone being available to even collect my information (with an appointment!). I called ahead, and this location said they could help me immediately. When I arrived, they came out to my car, collected my info, then took me back to the large, clean storefront, where we finished up paperwork. Mycah helped me, and he was extremely thorough and courteous. The location is a little out of the way, but it more than makes up for it in the prompt and professional service. I would definitely come here again. They broke a bolt and couldn't get a replacement late at night, so they drove me to the airport, got a rental for me to go to work the next day, and had the car ready the next day (and returned the rental!) Service doesn't get much better than that!

I went here for an oil change and tire rotation. They previously replaced my rear brakes, a caliper…read moreseized and it was a mess. This time, they said i needed my front brake pads and rotors replaced, because the pads were 90% worn. Mind you, i have a 2021 Nissan Sentra with not even 20,000 miles on it. I told them no, i'm not replacing it now. I took the car to a different mechanic , and had him look; the front brake pads are only 50% worn, and the rotors are perfect; he showed me the pads and rotors. He then told me that places like NTB tend to try to upsell you and take your money, especially if you're a female. He said I probably wouldn't need my pads replaced for another year. This chain used to be great but now they're sexist and full of shit. I would avoid going here unless it's for something extremely simple like a tire leak, oil change, or tire rotation. They just want your money, they're not honest 24/7. AND THEY TRIED TO DELETE MY COMMENT ON GOOGLE!!

Steven and Sam are solid folks to work with. I brought my Toyota 4Runner in for a lower steering…read moreshaft replacement. They were very professional about their competitive rates and allowed me to source my own parts. They got the job done quickly. I was a little skeptical at first when they approached me about other problems they noticed. But after driving around a bit more, I realized they were right! I can tell when someone's trying to gouge me for more cash. They're the rare mechanic bunch that are honest. I took the car in the next day, and they had everything squared away same day. Truck runs great now. Thank you Total Care.

It can be so nerve wracking getting any work done on your vehicle especially as a young woman but…read morethis place has by far been the best experience I've ever had. I got new brakes put on my car and they did a great job. The price was fair and I never felt like they were trying to scam me out of more money. I was nervous about taking my car here since the parking lot is always so full, I was worried it would take a long time to get my car back but they finished the job the same day. They were very professional and gave me an estimate before completing any work on my vehicle. This is my new go-to spot!

These guys are amazing!! We called them at 10pm on a Saturday night and they were able to come and…read morereplace my tire 8 Sunday morning! We are so grateful! We were charged a fair price too given such the short notice!

I needed two new tires as I hit a curb, happily went home and later realized I had a full on flat…read moretire. Amazing to get local roadside service like that at such a fair price! And the customer service was top notch. Highly recommend.