Carl the owner and his team are knowledgeable and professional in the service they provide…read more I recently brought my car up without an appointment and they made room in their busy schedule to squeeze me in. Carl is honest and fair which makes dealing with Exceleration a joy! Do not go anywhere else!

Highly recommend. My daughter is states away in Cleveland for College. She started have issues…read morewith her car. Of course right before she was scheduled to drive home at the end of the year. They got her in quickly and all fixed up. Honest, efficient, professional and reliable.

Prompt efficient service. They do not over charge. They…read morewere able to fix a problem that two other shops could not. I agree with all the other 5 star reviews!

This is an old style service oriented, gas station. The family has run the business for years and…read morethey are extremely kind and provide great service. I had a tire that was losing air. The tire was only three months old and I bought a warranty with it, but I bought them from somebody else a major chain. I had to go somewhere and I kept losing air in that tire. The chain could not see me for two days I called Lang and they said come up here. We can do it. We have a guy that only does that. They fixed my tire and I was on my way. Yes, I had to pay for it to be fixed, but at least they cared. That is the difference nowadays in a good business versus one that is not a good business. I grew up in the area and I can tell you in 40 years they have not changed their service or their model of operation.

I Highly recommend this MIDAS service location for all your automotive needs. Great experience…read morewith their service and staff. Clean and friendly facility. I really hope this helps someone when looking for fair and honest mechanic to trust your vehicle to. Mark the owner has an impressive shop and I have witnessed great interactions with his customers.

My son dropped my car off and ordered new tires. He received a call from the manager later that day…read moretelling him that new tires weren't necessary, that the tires were fine. He checked the pressure in all the tires and checked the oil. I was so impressed with the managers integrity as he didn't charge us for his services. Very impressive!!

Don't bring your car here! BEWARE: Willoughby Hills Auto Repairs erases engine light codes. They…read moreerased codes in my car and pretended that nothing happened. But didn't deny the wrongdoing when confronted. Tim the shop owner claimed that they did a relearn afterwards. But relearn is not the same as repair! The vacuum leak problem was totally ignored and the smoke test was not done. Tim insisted that I can safely drive with a bad oxygen sensor. Glad I didn't and God Bless AAA tow truck. Another shop corrected what WHAR neglected to do. Never again am I setting my foot in this shop and don't recommend it to anyone. I guess this shop knows how to take advantage of an elderly woman. UPDATE: four months ago (May 2025), this very shop did some work on my car and requested a positive review. I said OK but am unable to post it since I reviewed before and Google won't let me do it again. The shop then sent a link to my phone and I was able to post a positive review from a different gmail address. I am buffled how WHAR even knew my another gmail that I never told them about, and what else they know about me, and how they are going to use this knowledge. IMHO this explains how many positive reviews of this shop are posted. Don't take them for granted.

Willoughby Hills Auto was beyond amazing. Extremely professional and friendly. My car broke down on…read morethe way to Buffalo and not only did they squeeze me in in the middle of the day but they got me back on the road and out the door so I didn't have to wait until Monday to pick it up. Above and beyond service.

This place is now known at JT Highland Auto, but has the same address, and same phone number…read more Everyone in my family, including many of our friends have been sending our cars here for years and years. The guys here do quality work at very reasonable prices. No matter what you need (oil change, tire rotation, tune up etc), these guys are reliable, trustworthy, and honest. It's the best place to take your car!

I needed an oil change and was out running errands so I simply googled "oil change near me". Well…read moreGoogle did not fail me when it directed me to Done Right Automotive, a family owned auto mechanic business. Even though they had many vehicles they were working on that day they took me as a walk in and promptly took my car for service. The customer service and car service was excellent and they quickly took care of my oil change in record time! Everyone was friendly, honest and professional, which is so refreshing in my experience with mechanics! I will definitely be returning for maintenance of my car. My only suggestion is consider offering WiFi for your lobby ;)

Very friendly and helpful service. They explained what the work was that they were going to do and…read morethey went over and above what they said. Grateful for an honest garage that we can count on to complete the work in the time they quoted.

This place has great service!! From the front desk clerk to the service guys/girls. 10/10read more

I'm still upset from three years ago.Trying to get new tires from firestone at this location versus…read moremidas where I already have a line of credit. i paid cash money for my Firestone tires Cheap ass. I'm a Goodyear. I bought the cheap ass tires, but one of my tires gave me a problem before I left the site, I told the girl which tire she checks the opposite tire and still charges me. I have been driving around on said tire now for three years cause all sort of shit issues. the Tire had a pin hole in it. I was not to bust to get it fixed but i did not feel heard.

Brought in two vehicles. One needed a patch for a tire that retained a screw. Fixed for free in…read moreabout 30 minutes. My Kia needed new tires and brakes. Vehicle was kept overnight. After initial inspection, Andrew called me later that morning. Job was finished later that evening. Very professional and courteous staff. My daughter drove it home and she said it was like driving a new car! Purchased lifetime install package plus free lifetime balancing, tire rotation and tire repair. Money well spent.

The receptionist "Oxonna" at Mr. Tire on Som was a hateful woman…read more We called at about 8:15 am to make an appointment to put on one tire. They said you don't have to make an appointment but could if I want to . They said I can have any time right away- at 8:30, 9:00, 9:30 ever half hour etc I told her I would come soon~ just up the street so I said 8:30. I ended up getting there by 8:44 The bitter woman told me because I was 15 mins late I would have to wait a couple hours. I said ok. (Even tho There were no other customers and just a couple of cars one being worked on.) The little one and I walked around the neighborhood had breakfast and went to the store etc we came back almost 5 hours later to "pick up the car". She said " Why are you here?" She looked at me crazy then snapped at me -with hate ..." they didn't do anything! I told you that you would have to wait!" I told her it's almost been 5 hours not two, she then snarled at me that she was the manager so "call corporate." So, I went to Midas on Mayfield just down the street and the staff were polite and courteous. They were fast and charged almost half the price. I think this is my first Yelp but I hope Mr. Tire starts to take a look at the faces they put at the register to speak to customers from now on. They are the faces of the business and should not be angry bitter people. After speaking to friends and family they also had horrible experiences there. I'm telling them to go to Midas.

These guys are amazing!! We called them at 10pm on a Saturday night and they were able to come and…read morereplace my tire 8 Sunday morning! We are so grateful! We were charged a fair price too given such the short notice!

I needed two new tires as I hit a curb, happily went home and later realized I had a full on flat…read moretire. Amazing to get local roadside service like that at such a fair price! And the customer service was top notch. Highly recommend.