Dave is the man to talk to you about anything regarding a car. He is knowledgeable,kind, and will…read moretell you the truth. I have been going to Confident for several years

I visited Confident Tire on Lakeland in Euclid because one of my tires kept losing air pressure. I…read moredrive a lot, personally & professionally, and have no time to waste to be sidelined anywhere. Do yourself a favor like I did and stop by Confident Tire. It is a hidden gem hiding in plain sight off 90 between Babbitt and 260th. Customer service is unparalleled. Attention to you, but most importantly to your vehicle is top-notch. Dave and his team make sure they get it right. Very thorough. Excellent value pricing. for the big red KENDA Tires sign. Thank me later

They give you a no hazel what is you carry going to need know and what you can take Care of later…read more a they are al Great guy a their price are t Fair and they due it right the first time Idon't mind a paying A little more know ljob is to done right Now

I haven't been an active customer for about five years but when I was, they treated me very well…read moreand the pricing was fair; I had no complaints and wish they still worked on my cars. Give them a try! They made a great impression on me and it looks like they're still doing well by making happy customers.

I'm very glad to have found this AAA-approved shop and I recommend them to others. They thoroughly…read morechecked out the used car that my college student bought and gave me a complete rundown of all the trouble spots. They even had time to give him a ride to work (only 2 miles). We'll be returning for the future maintenance and repairs that were recommended. It was a pleasure working with Mike - Thanks!

We have been doing business with this garage for several years. Mike is such a great attentive…read moreperson. All the work done at his garage for us has been great. He has worked on our Popup and RV Campers. He has winterized them, inspected them at the beginning of the camping season to make sure everything is working accordingly. He has gone the extra mile. I also feel that so far he has been trustworthy, of course I do not see that changing. We have not had any other mechanics done for anything else so I am unable to review based on that. Although I don't see why the service wouldn't be the same quality work. If you check in via Yelp I see that you receive a discount on your next service. I think I will take them up on this. Conveniently located.

When a mechanic says "I don't think you actually need that repair", that's a good mechanic…read more Did the work we asked for quickly and well with no BS.

Fast service even the receptionist was very nice . I came in for an oil change They even put air in…read moremy tires. Would def recommend this place

Great Service, Quick appointment, very kind employees and good price…read more I have been to a lot of mechanics in Cleveland. I highly recommend this place. My oil change was cheap, quick and friendly.

As silly as it might sound, I was nervous to go here because I kept hearing how it was first…read morecome-first serve, and you should get here early. What I couldn't wrap my head around was...get there early and then what? So for my fellow Yelpers with slight anxiety, here's how it went: I got off work at 6am, they open at 9am. I opted to dilly dally a little longer at work because that just felt TOO early. Got there around 7:30 am, after a failed Wendy's breakfast run, to find that there were already 8 people there. There is a canopy and some chairs and a picnic bench off to the side of the building. The parking lot is somewhat chaotic and packed, but I did manage to find a spot without too big an issue. Others parked next door. Fortunately , there was a customer there who became the line ambassador. He kept most everyone in order. The employees started trickling in around 8:30a. Everyone lined up to get in the front door and on the list, just before 9. There was a small argument between the first 4 or so people about who was first....not my business. They quickly got everyone on the list, just provide your car color, make, model, year, and if you know what the issue is. I kept my keys until they came to get them. You can wait inside or outside. There is a single bathroom inside. Someone came around to get my keys at maybe 9:05a, they grabbed me to show me the issue under my car around 9:30. I was on my way home by 10:15a. The price was about $250 cheaper than what Mr. Tire quoted me. The workers I spoke with were all friendly and answered my questions. Checkout was smooth. I was advised to take a picture of my receipt because they are not computerized but they do offer a warranty. My car is so quiet now. I came home and my dog didn't even meet me at the door since he couldn't hear me coming! Would definitely use them again. Especially now that I know what to expect from the line situation.

My car was making a loud noise. I assumed that it was the muffler. Took my car to Bubba's, based on…read morethe reviews I'd seen online. It turned out it wasn't the muffler, but just a small part of the exhaust system. The mechanic told me it would be $300 plus to replace the small part. When I balked, he then said it would be only $165 to "repair" the part. Knowing nothing about cars, I went along with the cheaper repair, but had my doubts. How do you repair a part that needs to be replaced?? I'll probably go elsewhere next time.

I called them to have my car towed when my car wouldn't start and AAA couldn't jump it. I believe I…read moregot an answer right away when I called. They were good about it. I told them I was looking for a locally owned garage instead of the national brand I was using. I also said I really needed my car back in a hurry to pick some stuff up. The car was on a trickle charger for a few days. I talked to Matt originally, I believe. The next morning they determined that the starter put in over the summer was bad; the oil drip pan was leaking; bad tie rod; struts need replaced. I agree, all good. I asked for the starter to be replaced along with the drip pan. I was good with the estimates for these, thinking these could be done quickly. We set that up. I forgot to ask how long that would take. I called 5-6 times over the course of the day and no one answered the phone. I think after about 30 rings it finally bounced to a voicemail for a different phone #. They finally called me around 4:00 pm. I told them I needed to know when my car would be ready and they never answered the phone. He was dismissive, which made me more frustrated, AND he was not grasping that I was getting more pissed as the convo went on. Apparently this was a different fella (Chad, I think?) He tells me it was the starter and he replaced it. He would work on the tie rod and the oil pan tomorrow. I told him I never asked them to replace the tie rod. He said he couldn't tell me how long I had on the rod so he was going to replace it. I told him I needed my car to pick some stuff up and would make other arrangements for the tie rod. I already told Matt this. Someone said they would work on the pan the first thing in the morning. I believe they did work on it first thing. Chad(?) picked me up. I was in a good mood, chatting, joking. By the end of the day I was screaming at Matt in my driveway. As I write this, I want to strangle them. I'm sure neither one can figure out why, even after reading this. They will both scratch their heads and blame their victim. Absolutely no self awareness what-so-ever between the two of them. I got my car home. I went to make my pickup over in Macedonia ( approx. 5 miles round trip). The car wouldn't start. I called 2-3 times before I got an answer. My previous frustration of their inaccessibility returned. I became anxious. When I explained what was going on, they were incredulous that I would have a 2nd bad starter. They would get a truck out asap to take care of it. Great. I asked if they had a loaner car I could use briefly for my pickup. I was not mad about the starter. I know shit happens. Matt said he would need my insurance card. I said I didn't have insurance right now because I don't go to many places these days. [I'm converting my house into a bed-&-breakfast.] Matt said he couldn't loan me a car for the pickup I desperately needed because I didn't have an insurance card. He was afraid of something happening and getting sued. Seriously. For a 5-mile local round trip. I asked what the odds were that he would end up in a lawsuit as a result of helping me. He said "probably low" but I was asking them to break a long-time procedure. I could visualize them clutching their pearls. Drama much, boys? I was fuming at his point but just let it go. I let the tow truck driver have it and asked him to pass it on. When my car was finished, Chad(?) called me to tell me it was finished and he started it 20 times to make sure it was good. In that call, I asked him if he needed the starter to be functional in order to replace the oil pan. He said "no." He proudly told me he wanted to wait to make sure the starter was the problem before doing anything else. I tried to get him to understand I told them many times I needed my car. I stopped the convo when he started changing his story. They dismissed me, a potential loyal customer, and treated me like I was a problem for them. The two of them dropped my car off because I told them I was never setting foot in that business again. When Matt handed me my key, his lips were puckered up like a sphincter. I congratulated him on saving his business from ruin. This is when I began screaming at him to get through to him that I was a human being. He didn't take me seriously until I told him that the half-million dollar property he was standing on was partially a result of my pre-covid career as an international business consultant for retail. All of the sudden I got some respect from this guy. I made sure he understood that this was not about a car, this was about a shitty experience pretty much from the get. These guys are not problem solvers. They are too self-absorbed and have no self-awareness. I will never go back and I will never recommend it. I'm going to Boyce over in Sagamore. They actually helped me out without a shit-ton of drama this past summer.

1st time at the shop and I am new in the area. The store was…read morerecommended to me by the discount tires shop I went earlier in the year. Do not base your judgment on the outside and inside look of the shop, as it looks a little old. The people is just super friendly and really want to help you. I just went in for a alignment check. The test was free and they even took me early. I was out in 30 minutes. They have coffee, Internet and all that available when you wait. I was not disappointed with my appointment and the other customers that were there at the same time didn't look either.

Stopped in today to have some work done on my car and was told their policy is if you've done any…read morework yourself on your car such as change the spark plugs done your own oil change or any kind of work on the car that you have touched they will not work on your car for liability reasons. They cited that their shop has been sued multiple times in the past Which makes me wonder what they have done to be sued so many times that they had to create a policy. The gentleman behind the desk and one of the mechanics suggested that I lie in the future about having done any work on my car so they are actually promoting lying and dishonest acts Which further makes me worry about and wonder about their integrity and adds Creedence to the fact that they have been sued multiple times. I would highly recommend trying somewhere else and not doing any business with this place. My father and brother were mechanics and I grew up around a garage and it is worrisome and unethical to turn down work out of fear of being sued again. There are plenty of other garages in the area. I recommend seeking out one of them.

My Lincoln Corsair was sideswiped by a hit and run driver. I took it to Highway Auto Body and Dan…read moreOsborne handled every detail of the repair professionally and coordinated with my Insurance Company. The car looks better than when it was new! I highly recommend this Body Shop.