Just another happy customer couple that can always rely on great service! Nikki, as well as other…read moreemployees, is always so helpful and always goes the extra mile to make sure that they have everything we need. We are so extra appreciative when they can help install what is needed on our cars if able. We have been coming to this location for many years. I hope that corporate reads these and appreciates the wonderful, caring employees. The Team work is there...and at times if not there, the situation is handled. If you want less employee turnover, you take care of your employees. Happy employees, happy customers!! Easy peasy! As you know with the way times have changed, one thing is certain. You can never replace human beings and must appreciate those that have wonderful customer service caring. They are representing your company and the best way to appreciate is to take care of them. It's a win/win situation! Thank you! Moises and Diane Ramos

I have been a customer at this Auto Zone location since 2013, and honestly, I have never had a bad…read moreexperience. Even when I am unable to locate a particular product due to stock shortage, the store associates are always helpful and willing to assist in any way they can. I will continue to frequent this location for all of my self-service auto repair needs!

I do t give many 5 star reviews but this place is awesome had someone making noise in my Wrangler…read moretook it their and asked some questions and they sold me a part awesome costumer service. The place was clean organized and well staffed

Go to autozone instead, at least the employees there aren't rude and don't have a terrible attituderead more

After my parked Tesla Model 3 was hit, the person's insurance led me to D & S. D & S received my…read morevehicle the morning of 10/29 and did not assess and submit a supplemental until 11/11 which the insurance approved immediately. D&S kept me in the loop and provided thorough information about the repairs needed and how the technicians would achieve this process in a timely manner. Once the assessment was complete, I was informed if parts came timely repairs would be done the first week of December at the top of the week and I'd be able to pick up my vehicle then. Harley did a wonderful job of communicating each step with me providing a timeline of when my vehicle would be ready. I was then informed it would take more time to put my vehicle back together than previously anticipated so my vehicle would be ready by 12/05 rather than the top of the week. Harley let me know the team was unable to complete putting my vehicle back together by EOD and my vehicle would be ready by 12/08 at the earliest and 12/09 at the latest along with approval from the insurance company of a second and final supplement for the labor to put my vehicle back together that the team did not originally anticipate. Calibrations and clean up weren't complete until 12/09. Harley then informed me the service writer was unable to finish sending the information to the insurance company by EOD 12/09. 12/10 the information / final supplement was sent over to the insurance company to review. I was finally able to pick up my vehicle 12/12 after I called the insurance company several times to expedite their review of the supplement money needed for the extra labor costs of putting my vehicle back together which D&S did not anticipate during their initial review. D&S finished calibrations and cleanup 12/09 but would not release it until they received the supplement from the insurance for the extra labor costs. The body work looks and feels amazing, you cannot tell my rear bumper was replaced. Only downsides, the technician my mom and I spoke to was unable to tell us if the vehicle had a full paint job. Once I went to my vehicle I was unable to access it as the technician forgot to take it out of service mode. I went back into the shop to find someone to take this out of service mode. My panel under my hood of car was not put back, however I popped this back on myself. I appreciate Harley's customer service and updates. The repair team unfortunately left me feeling unnerved about all the 'unexpected' extra work necessary after their review.

The delay in service and lack of communication regarding the timeline was extremely frustrating. I…read moredropped off my vehicle on April 14th with an estimated completion time of two weeks. However, the repairs ended up taking nearly a month. For the first 8-10 days, the vehicle sat idle in the parking lot without any repair work, damage assessment, or parts evaluation being done, which significantly contributed to the delay.They may have been busy with a high volume of vehicles, this was never clearly communicated to me upfront. I was not informed about any delays unless I personally called to check on the status.

We were recently traveling from Nebraska to Maine, towing a bass boat. While on the highway near…read moreWilloughby, OH we hit a bump and broke a spring on the boat trailer. JD was recommended by the towing service (Terry's Towing - also a great company). The boat and trailer were towed to JD's shop. I can't say enough positive things about this company! They ran out and found the spring we needed from a supplier, came back and installed it immediately. We were back on the road in just a few hours. They were friendly, helpful and very, very reasonably priced. Steve was awesome to work with. Being from out-of-town, we were worried about the type of service and pricing we would receive. How lucky we were to have JD's recommended to us!! Don't hesitate to patronize this great small business!! Thank you Steve!!

From the owner: *Personalized Service*Installed While You Waitread more