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    Framingham Ford

    2.2 (52 reviews)
    Closed 12:00 pm - 4:00 am (Next day)

    Services - Framingham Ford

    Bumper repair

    Collision repair

    Auto customization

    17 More Services

    Dent removal

    Auto exterior customization

    Auto frame straightening

    Auto frame testing

    Auto hail damage repair

    Paint and scratches

    Vehicle painting

    Auto steering and suspension repair

    Auto wheel and tire repair

    Rust damage repair

    Rear-end damage

    Tire balancing

    Tire installation

    Tire repair

    Tire rotation

    Tire Pressure Monitoring System repair

    Wheel alignment

    Framingham Ford Photos

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    Mechanics are idiots. Take advantage of people don't known what they're doing. Overcharge people..

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    Page 1 of 2

    Ask the Community - Framingham Ford

    Review Highlights - Framingham Ford

    And as planned, Dave called me to tell me that the car was fixed and that the entire repair was under warranty.

    Mentioned in 2 reviews

    Read more highlights

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    Herb Connolly Chevrolet

    Herb Connolly Chevrolet

    (136 reviews)

    They told me over and over to come in. They offered me 14,200 for my car . I got there and the…read moreowner told me it was only a 2/10, his offer was 8,000. Yet, Penny , the online principle, kept telling me to stay there for the 14,200 . I left and got 12,400 somewhere else. This is bait and switch crap.

    Herb Connolly Chevrolet Framingham…read more ***Beware of service manager Jay and service rep Joie Mullen - deceptive and unprofessional conduct*** I bought a brand new 2025 Chevy Silverado 2500 last February directly from Herb Connolly Chevrolet Framingham and, at the same time, purchased a brand new Fisher XV2 plow through this dealership for about $12,000, including their installation. In hindsight, I should have purchased the plow directly from Fisher, but I relied on the dealership's representations. The salesman, Joao Demarchi, and the finance manager I worked with both told me that if there were any issues, everything would be covered under warranty. I drove the truck home and did not use the plow until January 26th, which was a major snow day. I own two businesses and normally handle plowing ourselves. After less than four hours of light use at the first location, the plow's lifting mechanism completely stopped working. We didn't even make it to the second location. This was especially disappointing because I was told this was Fisher's most powerful and reliable plow. The truck had to be towed in because the plow failure made it unusable. When I brought it in, I was told that just to diagnose the plow would cost $250 per hour, despite being told the plow and installation were covered under warranty. I spoke with service rep Joie Mullen, who denied that any warranty applied and refused to assist unless I agreed to pay out of pocket. I went in person the following morning to try to resolve this. Again, I was told nothing would be done unless I paid the $250 per hour diagnostic rate. At this point, I was without my primary work vehicle and had to rely on my brother's accessible van to get to work. I explained that Fisher provides a two-year manufacturer warranty and that, under Massachusetts law, this product should be covered by the implied warranty of merchantability, since it failed to perform its basic function after only a few hours of use. I asked for the issue to be handled properly rather than escalating the matter further. I was dismissed and given no meaningful help. Eventually, I spoke with General Manager Brendon Connolly, who actually listened to what happened. To his credit, he stepped in immediately and said he would take care of the situation and ensure the issue was resolved. Only after the GM intervened did the service manager Jay become cooperative. This should not require escalation to the GM for a brand-new product that failed almost immediately. Even after approval to fix it, the dealership took nearly three weeks to complete the repair. For almost two weeks, there was no progress at all. I had to repeatedly call, text, and show up in person just to get basic updates. During this time, my truck and plow were sitting there unusable, which directly impacted my work. Overall, this experience was extremely frustrating and unprofessional. If not for the GM stepping in, this would not have been resolved. I will not be doing business with this dealership again and would strongly recommend others be cautious when dealing with their service department.

    Genesis of Framingham - Before dropped off waxed and a clean car

    Genesis of Framingham

    (11 reviews)

    At first glance, the Genesis of Framingham building may not stand out architecturally, but don't…read morelet that fool you--what this dealership may lack in curb appeal, it more than makes up for with exceptional service and an incredibly smooth car-buying experience. From the moment I stepped inside, every interaction with the team was professional, courteous, and efficient. Most notably, Derrick Smellie went above and beyond to make the entire process of purchasing my new Genesis GV80 not only easy but enjoyable. Derrick was knowledgeable, transparent, and truly focused on delivering an outstanding customer experience. His approach was consultative rather than pushy, and he took the time to walk me through every step, answer all my questions, and ensure I felt confident in my decision. The process of building and buying the GV80 was seamless from start to finish. The dealership handled everything with a level of organization and clarity that is rare in today's car-buying landscape. No games, no surprises--just excellent service. I would absolutely recommend Genesis of Framingham to anyone in the market for a new vehicle, and without hesitation, I'd suggest asking for Derrick Smellie. He sets the standard for what a luxury car buying experience should feel like.

    Bought a car here and then the next day they said the title was wrong so it will be a week. Ok, we…read morepaid for a rental car. Then, they said it would be an additional week. Long story short it's going to be a month and they couldn't care any less. They sold a car with the wrong title, it's their fault. We didn't plan on paying for a rental for a month. Sad part is, they knew it would take a month to correct the title and they keep saying another week, stringing us along. Never once an apology or an attempt for a loner car for their mistake.

    Bernardi Toyota - Air filter not put in correct spot

    Bernardi Toyota

    (268 reviews)

    Had a great experience working with Oren from start to finish. I was looking for a new RAV4 with a…read morefew specific options that I knew were relatively hard to find and although I knew they didn't have exactly what I was looking for on the lot, I wanted to go in for a test drive to get a feel for the car overall. Oren got us setup to test out a comparable XLE Premium and we loved it. From there I gave him the color, interior and options we wanted. He was able to find exactly what we were looking for at another location and had the car delivered to the lot the next day. We walked out at the end of the week with the car we wanted at the price we wanted. Oren was knowledgeable, communicative at every step, walked us through several financing options and I never felt pressured to make a decision I didn't want to make. I couldn't recommend Oren and the Bernardi team more.

    I had the absolute worst experience of my entire life purchasing a used car from Bernardi Toyota. I…read morefelt like I was penalized for not financing through them and using my own bank. when it was time for me to process all the paperwork with my bank and my insurance company, the dealer paperwork was completely wrong two or three times. I had to go and forth numerous times with the business manager to get the right paperwork to satisfy the the bank needs to finance the car. A complete disaster. And when I picked up the car, the floor mats were missing and the gas tank was completely empty.

    AutoMax Pre-Owned

    AutoMax Pre-Owned

    (332 reviews)

    I went to Automax because they had the only low mileage 2025 Ram 1500 in my area. The truck bed was…read morescratched up pretty bad and I told them I would like to have a small price break because it needed a bed liner and would also need two tires before long. The manager said the bed liner was $795 cost to them at Cap World and they would give me the liner for $350 - and no additional cost for installation. I called Cap World and asked for the installed price of the bed liner and it was $299. He confirmed it was the same drop in liner they installed for the dealer. Automax also demanded to do the financing with my bank even though I wanted to go to my local branch and bring them a cashier's check. The kicker was the documentation fee - $995. That is DOUBLE any reasonable and customary documentation fee! I really should have walked right then. When I picked up the truck they gave me ONE key and said that's all they had. So I have to pay $200 plus to get a back up key fob. My recommendation - shop anywhere but Automax Preowned!

    0 stars if possible Circling back to talk about this dealership after I recently finally bought my…read morecar from a different place, I made an appointment here to test drive, and I came in next day to try out the car, they connected me with a salesman and he instantly asked me how i'm financing and paying for it, I said I wasn't intending on purchasing that day and that I was trying to drive the vehicle to see if it was the right one for me, the salesman then walked me outside to look at the cars and then told me that we weren't going to test drive any cars since it would be a "waste of both of our times" since i'm not going to be buying that day. Absolute waste of time and extremely rude experience, he was the stereotypical sleazy salesman you'd expect to be fictional, I would never go back to this place or bring anybody with me here to experience this.

    MetroWest Hyundai - Profile

    MetroWest Hyundai

    (27 reviews)

    Took them 8 months to get the promised roof rack installed, and multiple wasted visits. Has taken…read morethem over a year and a half to get me my promised second key and it STILL isn't here. They are only just now ordering it and saying I need to come back yet again to receive it. Why wasn't it ordered the first time I asked for it? Why do you have to ask six times to get anything done? Not a fan.

    I've had my vehicle for 4 months. I found out this morning, by Googling it, that Hyundai Santa Fe's…read morehave a problem with locking. I know this because over $1000 was stolen from my car while it was parked. I definitely locked it, I always do. But the drivers side lock simply doesn't lock. You can hear the locks clicking, but no beep, no mirrors turning in, and no secure car. Apparently this is a known problem that this dealership should have told me up front, should have warned me about later. I expect they try to charge me for getting this fixed. As far as I'm concerned, I already paid for it. This is another in a series of disappointments with this vehicle and especially this dealership. The car wasn't ready when promised. They didn't cover my first payment as promised. When I showed up to sign my papers, I was told that the person I was scheduled to see was with someone else and to come back. I came back at the prescribed time and found she'd left for the night. I'll be jumping on the phone with the manufacturer to make sure this is covered by the warranty, and, if possible, take it to a non-dealership mechanic to get fixed.

    VIP Tires & Service

    VIP Tires & Service

    (18 reviews)

    those guy my car. I'm very grateful I meet this company. Very quality very friendly. The service…read morewas amazing. They also me the car after they wash everything.

    Please do not take your car to this place…read more This is my firsthand experience with this repairshop. My car did not start one cold morning (1/5/2026) and I called AAA for a tow. The AAA did not offer to jump-start my car and towed my car to this shop. All they had to do was to jump-start my car and see if my car would start or not. That is the very 1st thing anyone with very little knowledge about a car will do. But instead they told me that my car engine is destroyed and I need a new engine. The gave me an estimated invoice for $11,200. Can you believe that? Yes, it is hard to believe but they wanted to charge me $11,200 for a new engine. All my car needed was a jump-start. There was nothing else wrong with my car. At that point I told them that "NO" I do not want to spend that on my car and I would like my car back to take it to another shop. The owner of this shop forced me to $176.00 for nothing. I mean they did not do a single thing other than wanting to scam me and steal my money by telling me I needs a new engine. I then took my car to another repair shop (an honest one). The mechanic at the second shop jump-starts my car and says to me "There is nothing wrong with your car other than needing a jump-start due to extreme cold in the night before". Please do not take your car to this place. I had already called AAA and filed a complaint about this shop as well.

    Framingham Ford - tires - Updated May 2026

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