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    Bernardi Toyota

    2.2 (268 reviews)
    Open 9:00 am - 8:00 pm

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    I purchased a new 2026 Toyota Corolla Cross Hybrid from Bernardi Toyota in Framingham, MA on September 17, 2025, and received the vehicle on September 24, 2025. Upon delivery, I discovered that the rear windshield was scratched due to improper installation of the rear wipers, clearly indicating a pre-delivery inspection failure. When I brought the car back to the dealership for diagnosis, they removed the wipers in front of me, with the metal parts still improperly installed, and then reinstalled them. Despite this clear evidence of their fault, the staff tried to claim that the damage could have been caused by me. The dealership refused to repair the scratched windshield and failed to take responsibility for delivering a brand-new vehicle in unacceptable condition. It is unacceptable to deliver a brand-new vehicle with preventable damage and refuse to address the issue, while attempting to shift blame to the customer. I cannot recommend this dealership to anyone seeking a professional, reliable, and trustworthy car-buying experience.

    2022 Toyota Rav 4 XLE
    Deborah B.

    Thank you Bobby Q for answering all my questions with honesty and integrity and for always staying in touch with me throughout my auto leasing process. I am so happy with my Rav 4 XLE! Everyone at Bernardi has been great! No pressure. Never felt rushed. You can be assured that I will certainly recommend Bernardi to all my friends and family. Thank you for a great experience.

    Air filter not put in correct spot

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    6 years ago

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    2 months ago

    After not buying a car and posting a Google review the salesman called my phone and told me to go fuck myself 3x real classy Davyd

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    2 months ago

    Old school approach. Try to stop hiding customers keys. Manager is rude and insulting.

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    9 years ago

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    Chris C.

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    7 years ago

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    5 years ago

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    4 years ago

    Had a great experience with Toyota Trevor and Peter and Kiro who helped me find and buy a Lexus ES 350!!!

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    Bernardi Toyota

    Bernardi Toyota

    (8 reviews)

    Took my new Prius Prime here twice for the free new car maintenance service, which basically…read moreconsists of an oil change and tire rotation. The first time they seriously overfilled the crankcase. The second time wasn't so bad, but still overfilled. The first time the tire warning light started coming on after a few days, and eventually stayed on until, about a month later, I finally figured out how to reset it after checking my tire pressure several times to make sure I did not have a real problem. The second time the tires seemed ok for a while until the weather got a little cold and the warning light came on again. I stopped once to make sure I didn't have a flat, then again to measure my tire pressures, when I found they were all very low. In other words, they had underinflated all of them. This is routine, simple stuff! Now that I used up the new car freebie services I will never go back here again. I only gave them a two star and not a one star because at least the service writers were polite.

    I take my car here for maintenance and I have never had an issue. Vivien and the mechanics are very…read moreprofessional and friendly. While waiting I received a personalized video of my car and the work the mechanics were doing on it, and what the next steps would be. They were honest about everything and coming from a motorhead family, I really appreciate that. They are expensive but I think that is standard for dealerships, but at least I know the proper work is done and I have peace of mind.

    AutoMax Pre-Owned

    AutoMax Pre-Owned

    (332 reviews)

    I went to Automax because they had the only low mileage 2025 Ram 1500 in my area. The truck bed was…read morescratched up pretty bad and I told them I would like to have a small price break because it needed a bed liner and would also need two tires before long. The manager said the bed liner was $795 cost to them at Cap World and they would give me the liner for $350 - and no additional cost for installation. I called Cap World and asked for the installed price of the bed liner and it was $299. He confirmed it was the same drop in liner they installed for the dealer. Automax also demanded to do the financing with my bank even though I wanted to go to my local branch and bring them a cashier's check. The kicker was the documentation fee - $995. That is DOUBLE any reasonable and customary documentation fee! I really should have walked right then. When I picked up the truck they gave me ONE key and said that's all they had. So I have to pay $200 plus to get a back up key fob. My recommendation - shop anywhere but Automax Preowned!

    0 stars if possible Circling back to talk about this dealership after I recently finally bought my…read morecar from a different place, I made an appointment here to test drive, and I came in next day to try out the car, they connected me with a salesman and he instantly asked me how i'm financing and paying for it, I said I wasn't intending on purchasing that day and that I was trying to drive the vehicle to see if it was the right one for me, the salesman then walked me outside to look at the cars and then told me that we weren't going to test drive any cars since it would be a "waste of both of our times" since i'm not going to be buying that day. Absolute waste of time and extremely rude experience, he was the stereotypical sleazy salesman you'd expect to be fictional, I would never go back to this place or bring anybody with me here to experience this.

    Bernardi Toyota - car_dealers - Updated May 2026

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