those guy my car. I'm very grateful I meet this company. Very quality very friendly. The service was amazing. They also me the car after they wash everything. read more

When I called, I spoke to Brad, who was very kind and helpful! When I arrived, I was helped right away. They assessed the issue free of charge, and gave me solid advice. I highly recommend them! read more

Please do not take your car to this place. This is my firsthand experience with this repairshop. My car did not start one cold morning (1/5/2026) and I called AAA for a tow. The AAA did not offer to jump-start my car and towed my car to this shop. All they had to do was to jump-start my car and see if my car would start or not. That is the very 1st thing anyone with very little knowledge about a car will do. But instead they told me that my car engine is destroyed and I need a new engine. The gave me an estimated invoice for $11,200. Can you believe that? Yes, it is hard to believe but they wanted to charge me $11,200 for a new engine. All my car needed was a jump-start. There was nothing else wrong with my car. At that point I told them that "NO" I do not want to spend that on my car and I would like my car back to take it to another shop. The owner of this shop forced me to $176.00 for nothing. I mean they did not do a single thing other than wanting to scam me and steal my money by telling me I needs a new engine. I then took my car to another repair shop (an honest one). The mechanic at the second shop jump-starts my car and says to me "There is nothing wrong with your car other than needing a jump-start due to extreme cold in the night before". Please do not take your car to this place. I had already called AAA and filed a complaint about this shop as well. read more

Such quick service at a fair price! They replaced one tire for me - ordered, received and installed within two days!

Needed 4 new tires knew what I wanted and VIP had it. Pricing was spot on service was timely and professional. Jake and the crew were friendly and the waiting area was clean and comfortable. I'm a customer . read more

Always great service, appreciate Fritz and his team!! Tires, oil changes or any other auto need, the crew provides top-notch work - that is for real. read more

They never put my key fob back in my vehicle. I went to pick up my car after close to realize i could not drive it home! The women on the phone specifically told me that they would put my key fob back in the vehicle. No key, no receipt and the car was left unlocked. We came back the next morning to pick up the key and receipt in person. The manager never apologized for them not leaving the key in the vehicle. Also, when I checked my receipt in shop, I saw they never honored the veterans discount I asked about. I told him I have proof that they said they would honor it. He said " I can see the text messages too I don't need proof" "there is no way to refund you , plus it's only up to $50 anyways". Rude and unapologetic. I have a degree in business management and accounting. There is 100% a way to refund a client. There is actually more than one option on how to rectify the issue. Larry is very helpful and honest but I feel the staff have some communication problems and the manager is a complete tool. read more

I needed a battery installed in my daughter's car on a recent Sunday. I'd driven down from Maine to jump her (no other options were available due to her inflexible schedule and limited services provided by the roadside assistance company [battery replacement was not one of them]) and I called around for options. VIP seemed very willing to help out. I jumped her car and we drove straight there (she goes to FSU right down the street). Met Jacob in the lobby area; he's who I'd spoken with on the phone. One of his coworkers got right to the car (couldn't shut it off or it wouldn't restart without jumping again) and got to work. Jacob ran a diagnostic on the car as long as we were there, and a couple issues came up that will need to be addressed. Friendly, accommodating guys and Jacob was exemplary. Took his card and told my daughter to keep it in her car. 100% recommend VIP. read more

VIP Tires & Service - Auto Repair Near Me - Framingham, Massachusetts

We decided to change tires on short notice on a Sunday morning and VIP was one of the only tire shops even open for business on a Sunday. I worked with Anthony and he was very friendly and accommodating. We dropped the car off and were able to pick it up later that day. VIP discovered that one of the used replacement tires we provided had a drywall screw in it, which they photographed before patching. Pricing was slightly higher than I expected but we were thrilled to get everything done in a matter of hours. Thank you! read more

Quick tire change. Amazing phone customer service followed by excellent in-person service at appointment arrival. The entire team was courteous professional and I appreciate that they install pre-purchased tires for a reasonable price ($50 and 20-30 service time with no wait), but their own tire brands are also reasonably priced if you want to skip shipping time and get your tire fixed immediately. They were kind enough to check the state of my car and recommended an oil change when I went to pick up my car, I agreed but got a bit of sticker shock when I returned to find they had used the best oil instead of the basic oil at double the price ($85 instead of $40), and then doubly shocked when they waived the entire oil change service because they hadn't discussed pricing with me beforehand. That was above-and-beyond problem resolution and I'm leaving this review because not many companies these days are genuinely kind and considerate. They treat first-timer customers like long time local patrons, while providing the convenience and fast service times of their big name competitors. Strong recommend. read more

Just back from VIP and wanted to write a review because of the great service. We came in with a lingering tire problem and expected to buy a new tire. Bryan and team found the problem to be corrosion on the rim since we hadn't changed tires for awhile (we don't drive car that much). He was quick, showed us exactly what he found, and had us out in no time. And the real clincher - he's open on Sundays. Highly recommend. Great experience. read more

Larry and the team were professional, courteous and helpful. I had a flat and was towed in (no spare in my car and the sidewall was busted) and they put a temporary tire on the rim quickly and at a fair price. I decided to buy 4 new tires but, unfortunately, they couldn't get a set of the desired high performance low profile tires that would fit my car. Rather than telling me to go away, the shop suggested that I have the tires delivered from an online retailer and VIP would install them at the same price as if I bought them there. And that's what we did. Great service and communication, and the work was done as and when promised at a fair price. It's all you can ask for. read more

These guys are the real deal. Larry was honest, worked hard for me, to source the parts and give me what I need it for my SUV, on a busy and crummy day. I highly recommend these guys for brakes, alignment, and winterization. My only caveat is when you do a map to VIP in Waze, it takes you to somewhere like 1 mile east of their location. Thanks guys, happy holidays! read more

i have been in this location few times and they are the best i would recommend 100 % also i have appointment this Friday 8/23/24 for tyers .

Some people swear by private shops, some people go for the convenience of a chain. If you want extremely high quality, amazing service and fast and amazingly reliable auto care, this VIP is fantastic. Larry is all about customer service and transparency. As long as they are there, I will definitely nowhere else. 5 stars !!! read more

These guys were incredible. We had a flat, limped in with our donut. They stopped what they were doing to fix the broken valve we were in and out and back on the road to NY in about 10 mins. Thank you so much. read more

What a great shop. Very busy but was treated like the only customer there. They were kind to fit us in their packed schedule. Highly recommend. read more

Outstanding Customer Service!!! Anthony and his staff at the Framingham shop were very courteous and professional. I needed an urgent repair on a Sunday and they were able to accommodate my schedule. The repair was completed before the end of the day and the pricing was as quoted as well as a great value. Will definitely be recommending to friends. read more

We came in late on a Saturday when they were a out to close after we had a sudden flat tire after hitting something. They were sympathetic, willing to stay late to help us, and they just did a great job replacing our tire. We are grateful and feel that businesses that operate like this should be recognized and supported. read more