Gabe was great! He worked with my schedule and helped me understand what my car needed. Super helpful and really good customer service. I'll definitely be returning!! read more

As always, a perfect experience!! Hector is the best! I brought my truck in this morning with a slow leak. He diagnosed the problem immediately . Then, though I didn't have an appointment, he took my truck in and his team repaired my tire! They did a stellar job!! I love this Town Fair Tire, because the staff is excellent and quite efficient, and the management is very friendly and accommodating! Why go anywhere else!! read more

I found a bubble in one of m new tires. I called made an appointment. When I got there, Carter was so kind and took my car in right away. He knew I had to be somewhere. The place was immaculate. I recommend Town Fair Tire to everyone. Ask for Carter. read more

I first used this location in 2008. It sucked then and it sucks now. I needed four tires balanced and a two wheel alignment on a classic car. I called four places and they are claimed their balancer was broken. Each place recommended Town Fair. One place even called a friend at Town Fair and said they could get me in as a walk in if I went there right now so I caved. Town Fair started with the alignment. The car went straight onto a four post lift. Tires never left the ground. No one checked it the tie rods or ball joints. The alignment consisted of them adjusting the tie rods and telling me they couldn't get them into spec. They didn't even try to adjust the camber or caster (which requires shimming the upper a-arms). There was a two and a half hour wait for them to balance the tires. The tires required an excessive amount of weight. When I left the tires still shook like crazy at highway speeds. I brought the car to a different tire shop who showed me that the tires were badly scalloped and even if they could be balanced they required replacement. They also did an alignment noting that there was an adjustment on the steering wheel that needed to be made before the tie rods could be adjusted. Overall: Five hour wait. $170 paid for balancing junk tires and for performing an alignment they couldn't do properly. read more

Go to Mavis or Sullivan instead. They have absolutely no respect for your time. I had an appointment and was waiting for them to patch a tire. 2 hours later and my car still was sitting in the parking lot not touched. read more

I was so incredibly impressed with the professionalism and help I recieved at my recent visit to Town Fair Tire in Natick Ma. I highly recommend visiting this location and ask for Joshua Cardona, assistant manager, he made this a wonderful experience for me. read more

Matched online tire prices a performed alignment as well as TPMS service at the same appointment. Will visit again for snow tires.

I had an issue with a tire losing air while I was driving through the area, so I stopped at Town Fair Tire in Natick. I spoke to Hector, who discovered that there was a nail embedded in my tire. Hector and his staff quickly repaired the tire for me and I was soon on my way again. Thanks again to Hector and the technicians at Town Fair for all their help. read more

yesterday I gave Town Fair Tire another try, having a slightly disappointing visit previously. I have to tell you, yesterday was 5 star plus!!!!! Hector was fantastic to work with, not only with how thorough he was with information I was looking for, but actually calling me a day earlier than my appointment to tell me my tires were in and he was able to squeeze me in for a 4 o'clock appointment. Tires plus alignment was done almost to the minute of the 90 minute timeframe, and I was on the road with my car driving beautifully. Thank you, Hector for your , great personality and . 5star plus read more

Town fair was able to get me new tires and have me back on the road within the hour. Prices were fair, you could probably pay less elsewhere, but the convenience and service made up for it. Hector is a great. read more

I am amazed at the great service Town Fair Tire gives. I have been waiting for an 80.00 rebate for 2 1/2 months only to find out I needed to submit a credit card receipt. Once I submitted it, it would be another 8 to 10 weeks before I receive it. Town Fair Tire gave me an $80.00 Visa card rather than waiting another 8 or so weeks. Said I'd have within 2 weeks. read more

Place suck I hate coming here. I only come here because it's close to nearby. I would prefer to go anywhere else if it was close. They always hassle me about my tire tread. They need a service that will pick of my tires and change them. read more

Do not bring your car there for any service because they broke my tie rod and not admitted their fault and try not fix my car and I have pictures and videos please go to my tictok account watch it is Rensaucebbq or facebook and instagram rensaucebbq . The star I give is not a positive star is negative 10 stars do not go there for any service. Not a responsibility business you can trust . read more

Overall, Town Fair Tire in Natick, MA (across from the Natick Collection) offers good prices and pretty rapid service with a smile. However, my family has experienced some incidents where one of the front desk staff appears to consistently try to up-sell or add charges that shouldn't be applied. He comes off smooth and friendly as if he's selling used cars. Worse, he insults the customer's intelligence by saying how he's given you a break or discount after he's already upsold or charged you for a product or servce you never needed in the first place. I'm not sure if he gets a commission on sales. If so that explains his motivation, not that that would be the right thing to do in the first place. Buyer beware of this location/individual. Do your homework first. An opinion from a mechanic may also be useful to keep "honest" people, more honest. Good luck! read more

I had a 10:30 am appointment and was helped by a gentleman who obviously knew nothing about my appointment, he asked 2 other co-workers who were extremely rude to him and weren't helpful at all to me. then he is finally helped and he tells me they will call me when my car is ready and i said i have an appointment. they had a flood and didn't have anywhere for the customers to sit. so im informed they had a few chairs, where i sit and then realize that im all wet. don't go to the Waltham one on bear hill road the worst service I've ever had.l read more

'Just returned from Town Fair Tire. DJ helped me. He was awesome: professional, punctual, personable, polite, patient. I really appreciate his integrity and willingness to help the customer with their exact needs, DJ is an example of exactly what Town Fair Tires should be showcasing to their patrons and a good example of American pride and service! Thank you, DJ! You're the man! read more

Very impressed with Chris at the Natick store , he was extremely helpful when I called about TSW rims for my car , he took the time to research the wheels online while on the phone with me & was extremely friendly . I am very satisfied with this store and with Town fair Tire in general they offer great services and very reasonably priced too. Thanks read more

Excellent customer service!! I was a walk in last minute for a tire repair. They didn't hesitate to help me out. I was so impressed. Fast efficient and friendly service! read more

Buying tires are a necessity and if you want to work with amazing people don't look any further. My experience was with DJ and Brian who were fantastic. Both are very informative and go the extra mile in customer satisfaction which I find an anomaly these days. I will be buying all my tires from them in the future and praising them to everyone I know. Thank you for everything you do! read more

Purchased tires with a 36 month road Hazzard warranty 17 months into the warranty period I ran over metal on the highway brought the tire in on 01/15/2024 they wouldn't fix it or replace it however they offered to sell me another tire either a warranty that is obviously not honored I filed a complaint with the bbb. read more

Shrewsbury completely ripped off my son. He went there to have flat tire fixed, they told him it could not be, charged him for two brand new tires (the other one was fine but they convinced him it was not). Charged $100 more per tire than their usual and advertised price. They took advantage of an 18 year old. DO NOT SHOP THERE. read more

Terrible service. I arrived at 2:30 and was still waiting at 5.30. Walkins were taken ahead of me. They also made an error on removing lugnuts....will not co.e back ever. read more

Discovered a bolt and washer lodged in my tire. Town Fair Tire Natick was on my way home but I didn't have an appointment and it was almost their closing time. Nobody likes a walk-in customer right before close but the intensifying womp womp womp sound coming from my tire told me today I was going to have to be "that guy." Once inside, I was surprised to be greeted by friendly staff. Barry and staff had my car back on the road in about 15 minutes. Town Fair Tire Natick, you guys exceeded my expectations and totally made my day. Thanks! read more

The service in the Avon, CT shop is horrible. I took my new car in for a 2nd rotation and the service person handed me a lug nut and indicated it was stripped. Town Fair is the only service center that has touched the wheels on this car. No offer to make a correction and they said I would be fine with 4 lugs on a wheel till I purchased a new lug. My son took his new Subaru in for a rotation and they stripped the stud and indicated he needed to take to a repair shop. Subaru charged him $ 103 for new stud and lug nut. The service person told my son to basically "go pound sand" when he returned with the bill from Subaru. And don't get me started on their sales pressure on every tire rotation to purchase unnecessary alignments. I am done with Town Fair. read more

Have had lots of issues here. The people seem to do things at an extra slow pace. When you bring in a car to have something done you expect it completed when you pick it up. Not have to return three times. Also why have a phone with voice-mail when it's always full??? What happened to pride in your work? What happened to customer service?? read more

Brought car in to address slow leak in tire after making appointment. I literally sat there for 90 minutes before the car was even looked at. Roughly 30 minutes later I'm told they have fixed the problem and I'm all set. The next morning the tire is flat again. I call to get it fixed again and they say to come by as soon as I'm available. I get there within the hour and they say they can look at it but will need at least 90 minutes. Since I can't stay 90 minutes I make arrangements to drop it off that night so it's first to be seen in the morning. I get a call the next morning it's all set to be picked up. I get a ride over and get the car. After driving around the block I see the tire is still losing pressure so I go back. After waiting another HOUR I'm told they don't know what's wrong and can't fix it. These guys are clowns and literally the worst at customer service. I will NEVER go back and HIGHLY recommend you get your tire services done anywhere else but Town UnFair Tire. They just don't know what they are doing. read more

Best service ever! I went in to change a tire @2:15 pm and asked if they could be done by 4:30. I was guaranteed to be done by 4. I left to grab a bite and half way through my lunch I got a call I was ready to go! Paid and done by 3:00! Awesome quality and best price around town! Thanks Hector, Brian and Chris! Great service, all with courtesy and a smile! read more

Tires are a commodity. They match anyones prices and do a descent job with the install, alignment and balance ..... it's usually not rocket science. My biggest disappointment is ALWAYS the wait. They are usually busy and appointment times don't really seem to matter. Today I arrived early for my 2pm appointment and at 3pm they still haven't pulled the car in to begin. Best to make an appointment the drop the car off for the day. read more

Back in March of 2018 I hit a pothole and ended up damaging two of my tires. On 3/8/18 I went to Town Fair Tire in Natick to replace the damaged tires. The mechanic working at the front desk came out to look at my car and said he had tires that matched the other two tires which were still in good condition. They also recommended I rotate my tires, which I told them to go ahead. One of the tires they actually could not install because I had broken lug-nuts and they did not have them in stock to replace them. I ended up having to drive to another mechanic to have that tire installed. Fast forward to December, and my car starts making noises. On 12/22 I take it to my regular mechanic, who asks why I have two different sets of tires on my car. I explain to him what had happened, and he tells me that whoever allowed me to change only two tires on my car was "a complete idiot". Unknown to me, you cannot change only two tires on a AWD car, especially not a Subaru Impreza. Also, the new tires that had been installed were slightly smaller than the older two, which had resulted in the new tires being completely worn out. He was surprised that my transmission had not been damaged yet. He told me to go get four new tires asap, and that the weird noise I was hearing was from the mismatched tires. I contemplated going back to Town Fair Tire, but if they nearly destroyed my car once, they could easily do it again. I paid hundreds of dollars for basically nothing. I am so angry that no one in that store told me that only changing two tires would have serious consequences. I ended up going to Sullivan Tires to have all four tires replaced and the second the mechanic there looked at my tires he too asked who had allowed me to install two different tires on my car. After having to retell my story to yet another person, I felt like a total idiot for not knowing the damage mismatched tires can cause to an AWD car, and for trusting the mechanic at Town Fair Tire. Having to spend hundreds more to replace tires that should have lasted for more than 10 months was just about the best Christmas present. The employees working at this branch are either so ill-trained that they do not know the damage they can cause by mismatching tires, or they simply do not care. Frankly, I do not know which is worse. I am never setting foot in another Town Fair Tire location again. read more

I had a very positive experience at this location. The sales person was honest and helpful. He said they would be done in about an hour or hour and a half and they were. Everyone I dealt with was positive and professional! This is a location I would suggest to anyone needing new tires!! read more

I really can't recommend Aaron and his team at TFT in Natick highly enough. There was a mix up with a different location that referred me to his shop for a specific tire for my truck...and without giving away all the details (bc I legit think they went SO FAR above and beyond to fix it that people would read this and try and go in there to get something for free) Aaron flat out blew me away. He not only fixed my issue, but made me a Town Fair Tire customer for life. (At least the TFT in Natick!) If you need tires, start with Aaron. He gets it. read more

Crazy - they offer feee winter change over but won't take appointments for it! So what's up with that??

Bought 4 tires from Towne Faire a few years ago. they offer free tire rotation with purchase. I MADE AN APPT for a rotation and had to wait over 2 hours to get the service done!! while I was waiting, many people were walk-ins and serviced before me. Such poor service! read more

All town fairs are horrible. It's $70 for an alignment but the idiots who do the work don't even know how car works. your tie rods are bent or your ball joints are shot. You can't alignment your tires. Period. Every car has these parts and it's vital to a true alignment. I got 5 alignments from them in the last 2 years with a bent tierod... not a single employee noticed until I went somewhere else. He wouldn't do any alignment until it was replaced because there was no point. Never go to town fair for balance or alignments. They suck alot. Go any where else. No refund at all even with 3 days after finding this out. I'd rather of given my money to a drunk homeless man... at least he would be honest and you know where the money went. FUCK ALL TOWN FAIRS. they don't even any equipment to even adjust tight screws for rear alignments... I could do better in my driveway. So much wasted money. I should have had a second opinion the first time. I've been to almost all town fairs in Massachusetts and a few in other states... now I know why I need an alignment and balance every 6 months... they can't properly do it with broken parts because they don't know what they are looking it. Go to a real shop and pay the extra 30 dollars and save $700 on new tires every year. Town fair... what cunts read more

Town Fair Tire - Tires Near Me - Natick, Massachusetts

Tires put on backwards! Tire valve not visible, tire pressure wrong, "technician " could not drive my manual transmission out of the workshop without grinding the gears! Price changed several times at the desk. Waited like 3 hours for job to be finished. Had to have tires re mounted etc etc at VW dealer. Town Fair is NOT training its staffI would never go there for tires again! read more

I have never experienced anything like this! I purchased 4 wheels to put the snow tires on I also purchased at T.F. They supposedly balanced the new wheels and tires. My truck shakes so bad it's dangerous to operate at normal speeds! I have returned to Town Fair 4 times to have this rectified, each time was with an appointment. Today, I had an appointment and waited 2 hours and my truck haven't moved meaning it would be another hour plus before it possibly would be done. With the previous visits this sums up to a total of over 8 hours waiting and the problem is still not corrected! Needless to say I walked out (completely disgusted after 4 visits ) and will file in the claims court to have my money refunded for these defective wheels! ( plus attorney and court fees ) among what is applicable by law! I highly suggest you check out the many negative reviews listed here and seek other alternatives for your vehicle needs! read more

Very pleased with Town Fair Tire. I actually didn't even realize they were here until I had to go. It's tucked in the very end of a shopping center. Their waiting room provides coffee and water, TV with a Roku player and some magazines. It's a bit cramped but is still a welcome place to wait. What's also good is that there is a very long strip mall connected so you can do some shopping or just walk around which is great. They ordered a tire they did not have in stock and scheduled me for the day it was to arrive. I arrived early and they told me they would do their best to work on my car as soon as possible. They had my car done in under an hour. They were clean, respectful of my vehicle and friendly. I will certainly be back. read more

I made an appointment to buy and install tires on my 2004 Oldsmobile Alero. I paid and waited. Everything at this point was picture perfect. The staff was delightful and the wait wasn't that long. I was informed probably about an hour later that my car was ready. I hopped in my car and as I was backing out of the parking space my brake pedal went straight to the floor. The idiot in me I was thinking I just had to Pump It Up, but I knew better. I left a lot of Town Fair Tire and got not that far away and tried to stop and could not. I turned around and went back. I consulted one of the gentleman on duty, he left my sight for a little while and came back, and said something about using a breaker bar to take off my tires. A red flag went up because there is no reason to use a breaker bar to take off my tires. The gentleman went on to blame my car for the brake lines disintegrating. He stood by the theory that my brake lines for 16 years old. I find it strange that both of my brake lines decided at that moment to disintegrate coincidentally at the same time. They were nice enough to offer me the luxury of parking my car in the parking lot until I made other plans. And that's all they offered me. I did make other plans a day later and had it towed to a mechanic. This mechanic said my brake lines were in good condition and they didn't disintegrate, they were crushed on both sides. The thing that got me about Town Fair Tire is they should have told me that I had no brakes, there is no way that they didn't know that when they took the car out of the garage and parked it. The thing is either they didn't care, or they weren't about to take responsibility. I contacted the corporate office of Town Fair Tire, they asked for the receipts for everything that I was out, and said they would reimburse me which was nice, except it never happened. I've given them months to do the right thing, they didn't do the right thing on a local level, and they wouldn't do the right thing on a corporate level. And now that I tell people my story, everybody has a bad story about Town Fair Tire. I don't want someone to learn the hard way because I didn't speak up. They didn't even have the best price! They just we're on my way where I was going. That's the only thing they had going for them. My mistake. If you are considering townfairtire please reconsider and choose anywhere else. Just anywhere else. read more

First to check in car on a Saturday at 8 AM for tire repair to remove nail. It is about 2:30 still sitting to be checked out. Figure it out.

I came here after 2 of my tires got destroyed by a pothole. It was a Saturday morning, was very busy and I did not have an appointment. Given my predicament, the staff was extremely accommodating. They fit me in and I was in and out in 3 hours. They did not have the same tires that I was using, but recommended a type that was far less expensive and almost as good. After driving with the tires for several months now, I do not notice any difference. Their prices are very competitive and I'm planning to go back for all my tire needs. read more