If you have not been to Sassy Glasses, you need to go. This store has the most friendly associates…read moreI've ever seen. They have great selection of eyewear and well worth stopping it.

I am so surprised this business doesn't have a worse rating. I had a horrible experience there with…read morethe new owner after Oweda sold the business. I spent tons of time going through the frames narrowing it down. I had to leave to pick up my kiddos. I asked them to write down the options I had left. When I came back, I found out that they didn't write anything down and just put everything away. So I wasted my time doing all that work on my precious time. I don't know why but I proceeded to buy glasses there and my bill was outrageous. Don't waste your time supporting an inconsiderate and expensive business!

I called right at 8 AM opening time with a swollen, sore eye and managed to get a same-morning…read moreappointment! In just 45 minutes, I received a prescription, ordered new contacts, and got my glasses adjusted. Everyone was incredibly kind, helpful, and professional, and the office was spotless and well-organized.

I always have a great appt at Tozer! Kim is always very helpful and so good at her job. Dr dahnka…read moreis very good at explaining what my exam shows! She also has a great personality and immediately puts you at ease! Tozar is a wonderful place for you to get the right care for your eyes!

I have worn glasses since I was a young child. Seventy years and many prescription lens and frames…read morelater, I just picked up what is the best pair of glasses I have owned. Steph is the owner and she is such a friendly and knowledgeable and talented person, as is each and every person that is employed by The Village Eye Works, truly making for a perfect customer experience. You need to see the selection of frames in store to believe it. So many designs and styles and such a variety of colors, you will find what is just right for you. I was helped find a good frame and had a good conversation about prescription lens needs without being oversold features I wouldn't need. Ready for me in a few days for pick up they were Five Star perfect. I can say for certain I will never buy a pair of glasses anywhere but at The Village Eye Works!

We're in AZ visiting family, we were meeting them at Wildflower for lunch. The night before I had…read moresat on my glasses and one of the lenses popped out, I got it put back in but it wasn't right. I had planned to find a place after lunch, but when I parked for lunch I saw The Village Eye Works. I walked in and told them my situation, the very kind individual took my glasses and had them repaired and cleaned in less than 3 minutes. Based on this experience, I highly recommend them for all of your vision related needs!

I have been a patient with this practice for many years. At least 15…read more I was diagnosed with kerataconus in my early 30s and no one in Flagstaff was able to take care of me. I was sent to a doctor in Phoenix who quickly referred me to Dr Maynard, who was an expert with my specialised needs. He was so amazingly excellent and knowledgable. I love the entire staff and have always had the absolute best experiences I was so nervous when Dr. Maynard retired, but Dr. Heffelfinger has continued to give excellent care to us and any nervousness I had about him retiring has vanished. I have absolute zero problem with driving 2.5 hours for my appointments. They are worth it and have always been able to work with my schedule. I cannot say enough good things about each and every person here. Best possible experiences ever!

I have been going here for 7 years. The last pair of glasses I had to take bake 3 times and I still…read morecan't see out of them!!!! I am so frustrated I went to Lens Crafters for the correct measurements for the correct vision in my glasses! What a waste of money.

Dr. Lasee is amazing. Not only do I love my glasses, but I recommend my mother go here as well and…read moreDr. Lasee noticed signs she may be diabetic and recommended she follow up with her primary care. Turns out she is! Thankfully we caught this now and can get her healthy. Dr. Lasee goes above and beyond, plus she has lots of really stylish frames to choose from!

My husband and I lost our vision insurance when he retired, and I have been looking for a place…read morethat is affordable, and where we feel comfortable. Lexy, who answered the phone was very congenial, and answered all my questions and concerns. We were able to book an appointment the next day. Dr. Lassee was very informative and took two hours with us. I felt very heard and taken care of. She has all the state of the art exam equipment. The glasses are at the end of the experience, and we had such a good time trying them on. I have never had glasses, but needed them. I am so happy with the ones I picked. My husband has glasses and is still deciding what he wants to do, but we are both very happy with our experience in the office. I wish I would have taken more photos. The office is very nice. I definitely recommend going here.

Instead of going to my handy dandy Lenscrafters in Macy's. I decided to go to the location in the…read moreCamelback Collonade. I have to be honest, I feel like all the discounts that I see on tv, that are offered with my eye care insurance---I've NEVER received...NEVER! I've resigned myself to pay enormous prices for eyeglasses. I did it AGAIN this year because of the options presented; 1 pair at $900+ using your insurance or 2-3 pair at $1500 paying per month. Thank the HEAVENS above for my FSA account. (Use or lose) The latter is a new option offered by Lenscrafters. These eyeglasses are mad expensive and in my mind, these will be THE LAST pair of frames PURCHASED. I will reuse these frames with new scripts. OMG, the cost of these new glasses makes me EMBARRASSED to tell anyone. There were a few hiccups with the new glasses, I signed to pay per month. FYI the monthly payment is tiered, too. I was SURE I chose glasses in the HIGHEST tier at $89 per month. I didn't, mine are $69 per month. Hiccup #1, I tried on the glasses that came back in a few days in the store. I leave the store after trying then on. A few days later, I'm driving and somethings ALL WRONG! I have to move the 1 pair to the end of my nose to see, but they felt blurry, too strong. 2nd pair, I decided to try, again while driving, (at night) EVERYTHING was blurry, scary- can't see. PANICKED, I had to drive the rest of the way home that night with no glasses. Someone chose blue lens vs non glare--- WHAT? That would NEVER be my choice, the blue lens for folks like me who look at computer screen, I DO NOT LIKE. Anti-glare, is a must for me with cataracts, STAT. I returned to the store, a nice guy initially tried to tell me, they take a minute to adjust. NO! At $1500, these glasses actually should ask me daily, "how am I doing?" I asked him to please help me or take them back. He realized the measurements were off, way off. He remeasured. I mentioned to him the glare at night in the one pair was AWFUL, there was no way, I would/could keep them. I MUST have, anti-glare. He charged me an extra $30 outside the contract to redo the glasses with anti-glare. Now, I'm no attorney, but that makes NO SENSE, but he works there, not me. I called back the next day and yep, I was right, a new contract was in orderand a refund of $30. Hiccup #2, before they resubmitted the glasses with new measurements, I decided that my script was worth a check. I went back to my Ophthalmologist for a prescription check. The last script was from a stand-in doctor, who seemed to 'cool for school,' so I suspected his script wasn't right. He was trying to get me to consider eye services I didn't not feel comfortable with since he was not my regular doctor. My doctor gave me a new script. Finally, a new script, new measurements for my new glasses and a new contract. All in all, my experience was good, just a lot of moving parts, but everyone at this store was helpful, admittedly new to this new monthly program. They were super grateful for my patience, and I theirs. I do recommend this store. Nice selection, CLEARLY, hence my price. They wanted to get it right. I did recently come in for an adjustment. I was told if it is not right, come back, it's no bother.

Probably the worst customer service I've ever experienced. I had an appointment for an eye exam at…read more3 o'clock. I came five minutes early. No one was at the front desk to greet me so I waited for 10 minutes. It was 3:05 when I got sent back. I was told since I was late, They will not be able to take me for an appointment. I explained the situation and they had absolutely no grace and sent me on my way. I worked in customer service for over a decade and would never treat a customer like that. Especially when it was their fault I was checked in late. Would not recommend

I was looking for an optometrist close to home covered by my insurance and came across Prime Eye…read moreCare. I was hoping for a practice that was more focused on eye health than on selling glasses and I was in luck. I saw Dr. Klepfisz this morning and I was extremely pleased with the visit. The office staff was very friendly, I only waited a few minutes for my appointment, and the doctor performed a very thorough eye exam in a very professional and friendly manner. I would highly recommend them if you're looking for a new eye doctor in central Phoenix for your annual exam. I'll be making appointments for the rest of my family and returning myself next year for my annual exam.

This has been my optometrist for YEARS!!!! And they have never done me wrong...they have the cutest…read moreglasses selection in the valley hands down! They are always friendly and knowledgeable 10 out of 10!!!

+all are very helping Front desk…read more+Helped me get the glasses on file(before I known that I didn't have to get my eyes dilated: The tec +Is really nice Manager +Helped me understand what glasses are for _my frame (based around: the eye browse (stay close or is too big for you) _that is based around where your eye sits is what is the Factor to where the best of the lens itself. +As then it's your preference to what it is from there. __________ So 5 starts point _________ As it's not clean, yes I get it's not a good place but steal -you can see words written on top of the self -so much build up of gram. So from that point it's like a 2 star over all.... ______/ :Like I said it's not food place and still, of it wasn't for them being so kind and willing to show that they care it would be less then 5 star. -For my face is going to be touching the, parts of the machine(have to do) for that is from seeing the bathroom and the showroom floor(there being a band aid: with being a stand alone is just life happened/but added to the whole.

Walked in today to purchase 2 pairs of glasses and not one person greeted me. I approached the…read morereception area that was NOT busy. Only to feel as if I was interrupting a personal conversation with the two workers who were having a conversation. My script in hand I explained my purpose of stopping in. As I roamed the store no one offered to help me including the sales person. Found 3 pairs and asked for an estimate and was told well it depends on your prescription and any additional add ons. I was baffled of course I would know that. Long story short I was asked for my insurance and they would be right with me. Only to have two walk in people pick up their glasses to be helped while I waited so I decided to walk out. I work in service and am baffled with the level of lack of professional. I will not return.

I went here because someone else recommended it and I am so glad I did. Process was quick but very…read morecaring and thoughtful. Doctor explains the whys and listens to any and all concerns I may have. All of the staff is super sweet and awesome. I am glad to say I will be back every year.

her technician couldn't navigate the focus with my eyes twice. At 61 years old, the problem that…read morearose with the right eye. The doctor determined that this is the result of my 5-year-old age history. The doctor is not attentive and did not say what kind of problem I have, why and did not prescribe any medicine or treatment, does not believe, unprofessional. I'm going to see other doctor. My medical record do not matched at all information has been told in office. I went to Walmart for Xtra protection getting eye drops