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    Fountain Wine Bar

    3.3 (34 reviews)
    Closed 4:00 pm - 12:00 am (Next day)

    Fountain Wine Bar Photos

    Business Info

    FOUNTAIN WINE BAR ATMOSPHERE

    What's the vibe?
    Casual
    Loud
    Good for groups

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    This is the server who refused to provide her name and cover up her name badge. Her name is Tiba
    Frank A.

    On Thursday, August 7th at 9:40, my husband and I decided to come down and dine at the Fountain Wine Bar in Seattle. It's a restaurant underneath the Sheraton Grand in downtown Seattle. We had visited here the previous night, but only had drinks. Being that we were spending a week at the hotel, we decided to keep it local and have dinner nearby as we had been sightseeing all day and were exhausted. Upon arriving at the restaurant we walked right in and had a seat at a nearby available table. Mind you, there is no check in available. It's a "seat yourself" type of place and a server will approach you at their earliest. We waited about 20-25 minutes with no acknowledged whatsoever by the servers walking by. Other guests who arrived much later were being served much faster. So my husband decided to just go up to the bar and order the food and drinks himself while I waited at the table. Soon after, a server approached the table and began placing napkins down. She didn't even greet me. She looked up at my husband ordering at the bar and said, "Oh, he went up there to order?" and continued to slap the napkin in front of me and walked away. Not even asking if I needed anything. When I told her that he decided to order at the bar because we had waited for a long time, "she turned away from me, walked to an adjacent table to take their order all while making a shooshing hand gesture at me. Naturally I was offended by this. When I went over to ask for her name, she covered her name badge and said no. I mean, why even wear a name badge if you are going to cover it up anyway? I walked over to the bar tender to where my husband was and asked if he could provide me with her name so that I may formally file a complain against her. The bartender asked me who it was and when I pointed at her he chuckled and sighed and said, with a smile "oh yeah" rolled his eyes and said he could not disclose her name to me. I was shocked by the secrecy of it all. Working for a large company myself, this type of behavior would be extremely unacceptable. My husband approached the server and asked if there was a problem and she became irate, asking for the room number we were staying in, all while covering up her name badge. She dashed out the restaurant to get her manager as we asked her to do so, but before doing so she yelled near the elevators , making sure security was alerted and my husband and I were stopped by security and forced to explain to them what had happened. Fortunately, the security guards gave us the servers name...Tiba (not sure about the spelling) and we decided to go back up to the room and call the hotel to file a former complaint about the incident. Whoever was managing that night didn't really do much over the phone. All she said was "it's been a long night and we all need sleep. Let's all talk in the morning." Again, I was beyond shocked by her response. She promised to follow up in the morning. It's now been four days with no word on the follow up. It's also impossible to get through to anyone when you try and contact the lobby. You have to physically go down if you need to speak with anyone since no one will ever answer the phones. This experience was completely ruined by Tiba and the hotels staff as they did nothing to help resolve this issue with their Elite members. Truly a disappointing experience. Do not dine here. Service is terrible.

    Pomegranate Margarita
    Johanna J.

    Fountain Wine Bar is the standard in-house hotel restaurant/bar if you don't want to venture out. The décor is modern yet simple. The atmosphere is casual with a mix of chill and peppy energy (depending on the day/evening). I sat by the bar and was quickly greeted by the bartender. I had the angus burger and fries paired with a refreshing pomegranate margarita. Overall solid experience as the bartender was pleasant and attentive. Prices are reasonable considering it's downtown Seattle. It's a great choice if you're staying at the Sheraton.

    Brooke K.

    Stumbled upon Fountain Wine Bar & Lounge. Ordered the Kale Salad with sirloin. The meal was delicious and the service was great.

    Candace R.

    The service is poor for no real reason. I am sitting here at my table RIGHT NOW and have yet to hear from any of the two servers that have been standing at the bar for 10mins - post taking my order. They are nice enough, but follow up makes the difference between making $60 in a sale plus tip and $24 with none. There are 9 people in here total!!!! I just counted!!!! Sorry guys you are missing the mark here. Consider the fact most of the people you will encounter are on business and they have a stipend for food. Get it together! I would do 2.5, but Yelp won't let me be petty lol.

    Cheese Board, $9. Definitely worth it. Doesn't look like much but flavor is noice
    Yoseph H.

    Great little hotel bar. Fantastic service and everything was delicious! Steak lettuce wraps were cooked to perfection. Cheese board was unexpectedly good and kale Caesar was just right.

    Vanilla vodka martini was unique and very good
    Van V.

    Would have been 2 star but finally got a bar seat and the fun bartender made a great vanilla vodka martini. Too expensive and not enough bar seating which a single wants. Lots of lounge seating. $15 popcorn shrimp was way too expensive for puny amount served. Just arrived around 10 and Loulay bar in Sheraton already closed. Again the vanilla martini helped me like the place a bit but the nearby bars in city are better value and fun

    Ryan L.

    This is a pretty standard hotel bar. The service was fine, but I think there was only one server. I had a "Washington Apple" cocktail with rye, apple and vanilla liqueur and it was the most disgusting drink I've ever had. I couldn't even finish it quickly. It turned my stomach. I would look for another place in the area for a drink.

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    Great little hotel restaurant. Service was great, ordered the burger and I it was delicious as well as the fries were super tasty.

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    Very loud, the cocktail I had was overly sweet, and the key lime pie I had was not very good! Took a very long time to get our drinks too.

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    Ask the Community - Fountain Wine Bar

    Review Highlights - Fountain Wine Bar

    I stayed at the Sheraton this week and ended up stopping by the restaurant for dinner.

    Mentioned in 9 reviews

    Read more highlights

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    This cute little speakeasy found at the upper seating of Biang Biang Noodles was a very cool and…read moreinteresting experience. First off, the decor is so gorgeous and really made the time feel elevated. The drinks themselves were also amazing. I got the matcha cocktail and the earthiness of the matcha paired so well with the citrus yuzu drink. However, even though we had a reservation, it really felt like they were trying to rush us out. They kept asking us if we wanted to order another drink even though we were still working on our first ones. We had a reservation for three and they gave us two chairs and a barrel to sit on even though the other tables all had chairs. I'm not sure what was going on but it all felt very interesting.

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    Deep Dive

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    Bar and counter seating
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    Firn

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    Lol "interesting" experience…read more I came around 1030 after work, to meet a friend I work in kitchens. I'm wearing all black. Nonslip Docs. Backpack. Probably smell lol Lobby guy was nice. He says "I'll buzz you up." I waited in the elevator for a while. After like 3-5 real minutes I walk into the lobby and text my friend. "I ain't coming. I'm not fancy enough apparently" In that time, the Clerk noticed me. Apologies Profusely. I got up. Friends were really happy. Service was very nice and accommodating. Drinks are Top Notch My friends were giving a "Live Update" about my "situation" the entire time We probably got 8ish drinks. Paid for 3 They close at 11, I left around 1230 Props to Them A+++++++++++ Customer Service Drinks and Ambiance too, but we already knew that Props to the Staff Thank You

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    Fountain Wine Bar - wine_bars - Updated July 2026

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