Writing another review. It's been 73 days and haven't received my title complete notice and still haven't heard from these people since I bought my car for the chip out of my paint that is LEGALLY on the IOU form!!!!! I'm going to get an attorney. I'm sick and tired of these horrendous people. read more

I went in for service and was treated horribly! I needed them to diagnose my 2014 Kia and they never even looked at it before telling me I needed a new engine! When I questioned how'd they'd know ,the service guy ( younger 30ish guy) acted like I was asking if the pope was Jewish! "He looked at me and said it's going to cost around 10gs and I don't think you can afford that!" I then asked to speak to someone else. After explaining to another service person I explained what was up with the car. He printed something out and walked into a room with 4 other men. They laughed and whispered and the 2nd service gentleman said it's no longer under warranty and asked me if I had AAA. And stated I shouldn't take in on the highway! Not one time did anyone even start my car!! I'll NEVER buy Kia and I do not recommend this dealership! read more

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Please do not waste your time with this dealership, especially if you're paying cash. The salesman was very pleasant during the test drive, then it all went downhill very quickly. I always do my homework and came prepared with the amount shown on kbb.com for the SPECIFIC vehicle we wanted to purchase. I was first told that was only a price for a financed vehicle. Then when I shared screenshots from the kbb.com website specific to their dealership and the vehicle with Cash sale selected, I was told that deal had expired the previous day (not sure why wasn't I informed of this....I had been communicating with them for days). They also had a significant fee added for LoJack. Why on earth would I want that for a car with so much technology and cameras built in that it will send me photos of exactly where it's located if I need to find it? When I agreed to the current Cash sale price shown on kbb.com for their dealership and this specific vehicle (which was a little more than $1K increase), a manager came out and told us she would not honor it. She implied it was an error on the part of kbb.com. (But of course we could have the price if we financed.) Odd, since other dealerships in the area don't list a special cash only price on the kbb.com website. Why would this error happen only on Foundation Kia's cars, but not others? In my opinion, this was a classic bait and switch to get me into the dealership. Shame on me for not seeing it before we wasted time there. Thankfully we left and went to another, much more upfront, no B.S. dealership in Denver and had a terrific experience. We went home with the vehicle we wanted and will give that particular dealer our business going forward. It's amazing that Foundation Kia couldn't see the long-term potential business loss caused by their actions. I cannot recommend this dealership at all and I hope that the Kia corporation takes a close look at their business practices. read more

Absolutely worst place to take your car. I originally bought my car here at Larry Miller, and over the years the service has gotten worse and worse. They never answer the phone, this has been my experience since Covid. Fast forward I had my car towed here last month and It ended up being there 11 days. They didn't check my car in on Monday like they said, instead It happened Wednesday and the part wasn't ordered till late Wednesday night. Already there 4 days!!! And no update from them. They never offered me a loaner vehicle until the last day when I had enough. I would spend 20 min on hold and have to call 3/5 times just for an answer. Then had to bring It back for continued issues and then was charged a $200 fee for the diagnostic test. And again called 3 times before and answer. A waste of money and horrific service. Would give a zero if I could. read more

Purchased a Kia from them in November 2024. I did have to haggle with them to get the advertise lease special price. That was ridiculous because if they advertise a lease special they should be held to those terms... They did finally get me close to the advertise price, though it was still slightly higher than advertised. The bigger issue is their finance manager Jason Steele has not gotten my paperwork to the DMV so that I can register the car. I already have one extension and have tried to contact Jason, but he does not think he needs to call customers back or give them an update on why he has not submitted paperwork l to the DMV. All this is to say, buyer beware on their ability to meet advertised prices, and certainly buyer beware in terms of their follow-through once cars are purchased. High likelihood I will not be a repeat customer read more

BUYER BEWARE FALSE ADVERTISING! DO NOT WASTE YOUR TIME! So much for a recommended dealer offer. Spoke with Monte Kline, wouldn't honor an offer thats good for a week, on a 2024 truck. I start asking questions, and find a house built on sand. It's a shame whats happened to morals and values in this country. Seems like it getting harder to find businesses that have honesty, integrity, etc... read more

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I rarely write reviews, but my experience buying a new vehicle from Foundation Kia in CO was so frustrating that I feel obligated to share it. I negotiated hard and so did they -- I had other options so there was no reason not to. I was direct through the negotiations but not unkind in any way I negotiated removing the rear entertainment screens from the vehicle, as I didn't need them. They were ok with removing them, but weren't willing to remove the add on from sticker price. We agreed they would remove the entertainment system and throw in a pair of crossbars along with a small discount. Fair enough, or so I thought. These parts of the transaction weren't written into the contract, and I put trust in a handshake. Before taking delivery, I asked to remove the GAP insurance (several times the normal cost and financed to boot) and LoJack, which was just a duplicate service as Kia Access for an extra $1500. They agreed to remove the GAP but not LoJack. Fair enough, so far no real issues, or so I thought. When I arrived to take delivery, there was no walkthrough or vehicle orientation at all. It felt like they just wanted me gone. Inside, there were scratches on the seat controls and other interior areas, and the vehicle clearly hadn't been detailed properly. Worse, the rear entertainment system removal had left one seatback popped out and not secured -- it wouldn't even latch. It's amazing to me this vehicle left service and they presented it to me like this. The salesperson puts his number in my phone and says "contact me anytime, I always have my phone with me. We'll get you back here to fix it asap." I reached out to that salesperson 3 times via text and voicemail over the next few days, with no response at all. Ghosted me. I then called the dealership a couple times, trying to get a service appointment without success. I also contacted them to retrieve the Express Toll transponder from my trade-in, and never received a response. Finally, one of the salespeople I originally interacted with "set an appointment" that never entered their books -- service had no record of it. I also asked her about the crossbars that were supposed to be included. She said, "yeah, you can purchase them -- we have a used set for $250." (I wasn't supposed to pay for them.) Once I finally got in touch with the service department myself, I scheduled directly. IMPORTANT: I show up for the service appointment to get my seatback fixed, and possibly purchase a $250 set of Kia roof bars (which were supposed to be included in the sale). The advisor at the desk said she wasn't sure the bars were in stock. I told her to just fix the seatback and I'll be on my way. I'd already had such a bad experience purchasing the vehicle, I figured I'd just concede the bars, source them myself, and call it a day. A couple of hours later, they pull my car around -- with premium $500 Yakima crossbars installed -- and hand me a bill for over $1,000, including 1.8 HOURS OF LABOR (almost $500) to INSTALL the crossbars. I approved none of this. I saw that advisor walking around checking in with service customers the whole time I was there, and she never came over to ask me if I wanted those bars, or quote me a price or anything. Also, installing roof bars is a 15-minute job any non-mechanic could do, I've done it many times. 1.8 hours was an intentional overcharge, and they never asked for authorization. So I paid over 1K for a service visit that was supposed to be $0.00. At that point, I didn't even argue -- I just paid and left. Couldn't wait to get out of there. BOTTOM LINE: Avoid Foundation Kia. The way they operated was very manipulative. Both the sales and service departments demonstrated a lack of professionalism and integrity. read more

We were getting pricing on a telluride and looking at trading in a car as well and when we got all the numbers back we decided to trade in 2 cars to help offset the cost. I was told they didn't want the vehicle and never got a real offer on the second car. We proceeded with the deal (which was a major pain trying to get scheduled as it took over a week) Then we were told the pricing they gave us included the two cars and wanted both in the deal... after they said they didn't want the 2nd vehicle. Car also had a paint chip that no one apparently found during the PDI inspection and still have not been able to get it fixed. AVOID read more

LED in headlight went out and they quoted me $1200. So I think I'll find any kind of alternative rather than pay that much.

I had a great buying experience- my rep John Lee was amazing- not pushy and got us exactly what we needed. I love my new EV6. The issues began after the purchase. I reached out a minimum of 5 times to ask for my contracts and never received them. My temp plates expired before I received the paperwork to get my actual plates. I had to physically come in to get new temp tags and the contracts, and now have been waiting for an hour with no one seeing me. I assumed this would happen and asked if I could schedule an appt and the person I spoke to on the phone was unhelpful. It is too bad that they don't seem to have the administrative side coordinated because the purchase was a good experience and as I mentioned above, I love my car. read more

My wife and I searched for a hybrid car that would suit our needs. We found one at Foundation KIA: A 2024 KIA Niro Hybrid. Matt Tom, the general manager, and Carlos Gutierrez, sales consultant, were very helpful in assisting us. Their answers to our many questions were patient and informative. There was no pressure to buy; the product sold itself. We have been very pleased with our new car and are really glad that we purchased it at Foundation KIA in Wheatridge. Although we live in northern Colorado, we found it very worthwhile to drive south to the Denver area to deal with the professional and ethical people at Foundation KIA. We recommend them highly and will return for any future transactions with them. read more

George and Tanner provided me with some of the best customer service that I have received at any car dealership that I've been to. George was a great sales rep, he respected my time, and didn't try to play any games or try to trick me in any way during negotiation. Furthermore, he was very knowledgeable on the vehicles that I asked about, and when he didn't know something, he didn't guess, he researched the question and provided me with an answer right away. Tanner, as the manager on duty that day, was very straightforward with me, and look me in the eyes when he shook my hand. He did everything in his power to ensure that I got the deal that I wanted and that I was satisfied at the end of the day. This dealership is where I will continue to do business and refer other to when they are looking for a place to get a vehicle or for maintenance. read more

Foundation Kia - The what Kia Sorento on the lot! - Auto Repair Near Me - Wheat Ridge, Colorado

Worst place to have your car serviced. Broke my car during a recall repair and would not take responsibility. My Stinger spent days in the shop while incompetent mechanics tried to figure it out. I had to do the troubleshooting myself only to be told that they would not fix it. 1 star is generous for this place. read more

The service department at this dealership is so shady! I took the car in for rattling noises coming from the tailgate. They charged me for parts and labor, but the noise continued. The service advisor said the new part just needed to "settle in," and the noise would go away in a few days. It never did and only got worse. I'm not sure what I paid for, but whatever it was, it didn't fix the problem, and they are taking no responsibility. What a bunch of scammers! read more

They're trying to cost me $7,500. Please share this post because I'd like as many people to know -- and especially Kia corporate to know -- how IMPOSSIBLE their dealers are making it to buy a car right now. I am trying to throw money at them, and they are simply refusing to take it. We are trying to order a Kia EV6 GT-Line fully electric car for my wife. These cars are new for this year, and production is behind. That means you have to order and wait several months for the car. We have ZERO problem with that. Waiting is just fine. However, the new law that Congress passed -- but that the president hasn't signed yet -- says that cars must be a certain percentage American-made in order to qualify for the $7,500 federal electric car tax credit. Only 17 electric cars currently made are sufficiently American to qualify for the new law's tax credit, but we're not interested in any of them. Most cars -- including the EV6 -- will not qualify for the new tax credit. BUT, according to the law, if you have a commitment to buy BEFORE the law is formally signed by the president and you put down a non-refundable deposit before the law is signed, you can get grandfathered in on ANY electric car and therefore get your $7,500 tax credit. The law is going to be signed sometime this week. In other words, all a Kia dealership has to do is take, let's say, $100 from me, make it non-refundable, deliver the car to me at some point in the future, and we save $7,500 on the car. This could not possibly be any easier. Other automakers know this and are already doing it, but the people at Kia are too incompetent to take care of this. Already, two Kia dealerships -- Foundation Kia and Peak Kia -- have said they won't do this. Basically, they want me to buy a car and lose the $7,500 tax credit, which we absolutely will NOT do. Kia is actually making good cars now, but their dealership experience SUCKS. I'm really trying to end my German gas car addiction, but these people are not making it easy. Wow. read more

I bought my Hyundai new from Foundation Hyundai they closed the Hyundai dealerships I was told to take it to Kia. The Service manager Abraham thinks it's ok to talk down to people. Asked him for the corporate phone number he said no his decision is all I would get. I will never deal with this POS company again I hope they close all their Dealerships read more

Buyers, Please be aware of Foundation Kia!!!. I attempted to purchase a car from them and pointed out that the tire is unsafe and that it is not allowable in Colorado to sell a car with tires that are below the legal limit as shown below. They refuse to replace the tires on the car. They are arguing that the tire is 5/32, which the salesman states is half of its life, and there is no way that is the truth. See photo below. Also be advised that this dealership adds a $799 fee for Lojack to all of their cars along with a $799 dealer 'handling' fee. Evidently some dealers are adding Lojack to their cars so they can easily repossess them along with boosting their profit margins with additional unwanted fees. With the required tires, the Lojack and the handling fee, you can add $2400 plus taxes and other fees to the list price of any of their used vehicles which is ridiculous and deceptive. Shop elsewhere!!! read more

Foundation Kia - Auto Repair Near Me - Wheat Ridge, Colorado

Just had a great buying experience with Foundation Kia. John Lee, our salesperson, helped answer our questions and distill down what car we needed and wanted, and helped us avoid some bad choices (for us) that we might have made. The staff were all very pleasant and they did everything they could to get us taken care of (and through all the paperwork) quickly. As far as the sales end of things go, this is a great, no-pressure dealership to work with. We highly recommend them. read more

Worst experience I've ever had buying a car. I feel cheated and will never again shop at a Foundation dealership. They were inexperienced, neglectful, and dishonest. read more

I want to say what a professional and courteous experience I had at Foundation Kia. Sam, my salesman was amazing. He was patient and had my interests at heart. I highly recommend Sam and the sales team! The service department was extremely friendly and delivered my car clean and spot free. I love my new 2024 Sorento. Stop and ask for Sam if you are in the market for a vehicle. read more

I will admit, my first experience with foundation Kia wasn't a great one. It a year ago and I was very disappointed. However recently General Manager Matt Tom, and Car Consultant Sam Jensen reached out to me personally to make things right. They went above and beyond to give me a great deal on a KIA K5. Ultimately the car just wasn't a fit for me but I am leaving this review so more folks know about Sam and Matt's hospitality. They were fantastic to work with and I wish them all the best! read more

PAY ATTENTION TO ALL OF THE ONE STAR REVIEWS FOR THIS DEALERSHIP! I didn't and now I am still at the dealership after 4+ hours. mind you, that is with already knowing exactly the car that I want to buy and having my financing done through my bank. It's been one delay after another since I've been here. This place is sketchy as hell, I'm seriously considering not the purchase even though I've spent this much time here already. At one point, the manager came out and said "the mileage in the car doesn't match the mileage on the title, we can have one of our employees go drive your car around for 200 miles so that they match you want, otherwise it will show up as an odometer rollback if I have to take it in for service before the number on the odometer matches the number on the title. sketchy as hell! If it wasn't for the fact that I need a vehicle ASAP, I would've absolutely walked away and gone somewhere else. Don't waste your time!!!! read more

I stopped in to get a new car. I wasn't exactly sure what I wanted, or how to pick a new car but Mark was able to help me out. He wasn't pushy and answered all of my questions. He got me in a new car thats reliable and for a great price, I'll definitely be sending my friends into work with Mark. read more

Went in to look at new cars but didn't want to deal with the usual aggressive/pushy sales people. Everyone we spoke with the very helpful, answered all our questions and understood we were just there to look. It was an overall great experience. We will definitely be back when we are ready to buy! read more

Mark wasn't able to source what I need but pointed me in the right direction when it didn't benefit in any way whatsoever. If you are shooting at Foundation Kia... go to Mark Lee read more

i've had my Kia stinger there for over two weeks and they keep telling us that they are going to call us with information about what's going on and when it will be done, we've called multiple times for the past two weeks. We never get a call back we've left multiple voicemails. Never get a call back worst service. I would not recommend this place to anyone. read more

Same shiesty seedy car sales behavior that has plagued the industry for its lifetime. Sales tactic to use the sales tax for the trade in as if that credit is a piece of the trade in evaluation. Not that they give you that as a piece of the trade in. Bullshit, time wasting negotiations. The salesperson had to keep walking back and forth between us and the manager to try and negotiate. Admitted that dealerships don't like giving a number because then people "shop around." Which is just so shitty and affirming that car sales people continue to be taught shady practices to lock in the deal at any cost. I had to come back the next day and notified the team I was running 10 minutes behind and by the time I got there I had to wait an additional 50 minutes to get into the finance office. I was told during the meeting that they couldn't take out the stupid black box thing, because then they'd have to do it for every customer that asked and when I went to pick the car up, they said they didn't install it. So which is it? Again feeling bullshitted. And during the financing process, the finance manager basically walked back all the fantastic warranties they were touting the day before. And the paper they provided to send a wire didn't have a single thing on it mentioning Kia. So it felt hella sketchy just sending 9500 to a seemingly random LLC. Just all around lack of professionalism, and feeling like we're playing a game, and walking away feeling like what I signed for the day before was total bullshit and the people working there are bullshitting assholes. Would never recommend. read more

Foundation Kia in short: What a bunch of lie-slinging, false-claiming, mother-punching, car clowns. Just a bunch of bull***t. Ordered a car and absolutely did not get the correct year, specs and called multiple times to get addressed and all messages ignored. Went here because it was close to my house, but I will NEVER go here again and advise you to buy a car from a different dealership. I know it is tough to find cars right now, use someone else and save you the pain I am going through. read more

This is the worst car dealership. Avoid them at all costs. I negotiated with them by phone and email for over a week because I am 250 miles from the dealership. I was constantly passed off to different people and no one knew what they were doing. We finally agreed on an offer that included a $5,000 rebate. They sent me a written offer that included the rebate and scheduled a time for me to make the 500 mile round trip to purchase the vehicle. When I got to the dealership they told they that I didn't qualify for the $5,000 rebate. I asked them to compensate me for my 500 mile round trip. The smug little "sales manager" said they weren't going to do anything and didn't even apologize. Unfathomable incompetence and deceit. read more

Mark Lee was fantastic. He is extremely knowledgeable and helpful without being too pushy. The process was pretty easy and painless. Thanks, Mark! read more

Mark Lee is the best. He made sure we got the right Kia for the right price after a couple months of haggling him. I'm a pain, but he handled it well. I sent my mom to him as well, and she's tougher than me. We love our new cars!! read more

Such a great experience! Everyone is so welcoming and makes the shopping experience easy!

Horrible experience. Off the bat, these guys are charging $5000 over MSRP for certain vehicles. And while several dealerships are charging markups, the expectation is that they will still work with you in other ways. I show up this morning to complete a purchase, and the first thing they do is severely lowball me on my trade-in value too. It's a 2014 Subaru Forester that kbb estimates is worth $9500 for trade in. They offered me $4K. I asked them to meet me somewhere in the middle, and they refused to budge, then told me to "customers are lining up to buy this." To which I replied, "At a $5K markup? Where are they? I don't see them." So, now I'm basically being charged $10,500 more than any dealership willing to sell at MSRP and a reasonable trade-in value. Even so, I asked them to run the numbers without a trade in. I was going to put about ¾ of the total down and finance the rest. They initially told me they would match my bank's interest rate, but then gave me a rate way above my bank's. I showed them the bank's rate and they refused to budge on that too, then proceeded to tell me they refuse to do business with my bank (USAA), so I'd either have to pay cash or go with their rate. After about two hours total of them ****ing around with me, I finally just walked. I cannot understand how businesses that treat customers this way stay in business. There was zero willingness on their part to work with me in any way, and every time I would object, or call them out on their BS, their only response was, "if you don't like it then don't buy it." To which I told them, "I agree and good luck finding buyers now that the tax credit is gone." Good riddance. read more

I purchased a new 2023 Kia Sportage on 6/11/2022. We put our name on one that was already ordered, and Lina was great about keeping us informed. Mike, the General Manager, Lina and Gary in finance were very helpful and professional. I love my new car, and I highly recommend Foundation Kia! Thank you all!!! read more

I have to come and give a big shout out and appreciation for Carlos. I didn't make a deal on a car with this company, but not because Carlos wasn't anything short of amazing. He was extremely thorough, helpful and professional. If they had the car that I loved I definitely would have made a deal with Carlos. I recommend anyone looking for a car to stop by talk to Carlos and check out the inventory. I will be sending family and friends this way! read more

Very pleased with the early-stages buying conversations that I've had here. Carlos has been wonderful to work with and very responsive. Thanks! read more

I did not end up purchasing my vehicle from Foundation Kia but that is only because I was buying a Honda. They had a used one on their lot which was in great condition but not what I was looking for. The waiting room was very inviting with snacks, water and coffee bar. Carlos G. was my sales representative. He was professional and knowledgable on the specific vehicle I was interested in. He helped my feel very comfortable while test driving the vehicle. Ricky also helped me discuss some of the financing options and was super helpful explaining the different options. I would highly consider purchasing my next vehicle through Foundation Kia. read more

Just starting my search for a new car. Errol Wade reached out to set up a test drive. My experience so far has been great! Foundation Kia has great inventory and a very knowledgeable staff. Highly recommended! read more

1. I ordered my car online. They had two similar used cars and I chose the lower mile car. When the paperwork came they had changed the vin number to the higher mileage car. When I called them on it they said the lower mileage car had a faulty windshield wiper pump that was unavailable ? The cars looked similar so I took the slightly higher mileage car. It arrived with velcro glued to the center screen. 2. They shipped the car and told me when it would arrive. It arrived over 24 hours early. I was out of town. The driver did not call my house until he was sitting in my driveway. My neighbor accepted the car. It's good to have good neighbors. 3. They shipped the car without a charge cord. I had contacted them prior to the sale to make sure this would be included. It was not. 4. It's been 5 weeks and still no title. read more

I bought my baby straight off the truck the end of June 2022. I have a 2022 kia k5 gt it only had 10 miles on it. My transmission is slipping after 3 months!!!! I was doing 35mph down a main street and my rpms were at 3 and you can hear it kick into gear but still holding 35mph. They want to keep my car and if they can't find the problem I'd have to pay for the rental they will give me. I told them i need a car because my son is special needs and I need a reliable car incase something happenes to my son!!! There's a recall on my car but because it's not finalized till Dec I have to wait!!! I bought a NEW car for a reason!!! They are putting my son and I both at risk. Gears pick up on me while I'm making a turn. Or if I'm at a stop light I will barley push the gas and it will just take off. Other times it won't even pick up speed and I have to throw it into sport mode to make it accelerate.. I can not believe I got rid of a car that was having transmission issues for a brand new car with the same problem... recall or not my transmission is messing up and it's under warranty and they aren't taking me serious. Their customer service sucks I can never get through to anyone my first 2 oil changes I called for 3 or 4 days and still no one would call back or answer! I finally asked to speak to a person not a voice mail. My second oil change they tried to charge me for saying that was my 3rd oil change. First of all I bought the 3 year oil change package and second she said I had an oil change in 2020. I looked at her and said it's a 2022 so how's that possible. I'm not happy at all. Like I said RECALL OR NOT ITS UNDER WARRENTY! https://www.foundationkia.com/?utm_source=google&utm_medium=organic&utm_campaign=gbp+sales read more